September 17 - 20, 2017 | Las Vegas

APC Schedule by Day

Join us for 4 days of premier live-training!

For full Workshop and Session descriptions, click on the + signs.

Saturday, September 16th

8:00 am – 5:00 pm

2:00 pm – 6:00 pm

PACE Certification Review and Testing

Conference Registration/Customer Service Desk Open for APC and EA Summit

 

Sunday, September 17th

7:00 am – 6:00 pm

8:30 am – 3:30 pm

Conference Registration/Customer Service Desk Open

Full-Day Workshops*

W1 - Project Management Simplified: Master the Methods and Control the Chaos!

Chrissy Scivicque, PCM, ATD, Founder & CEO, CCS Ventures LLC

As administrative professionals, you likely oversee many projects of varying size and purpose, with little direction and few resources. Things can get off track quickly without knowledge of appropriate methods for planning and executing the phases of a project. This Workshop provides a road map for project management, real world case studies, and interactive exercises to immediately implement what you’ve learned. You’ll also learn:

  • The phases of a project and what needs to be done in each.
  • How to plan your project effectively using a clear step-by-step methodology.
  • Strategies for managing the other people involved in your projects (even without direct authority).

How to deal with ever-expanding projects, lack of resources and direction, and other PM obstacles.

W2 - The Highly Effective Administrative Leader

Sandy Geroux, CEO, WOWplace International, LLC

Many administrative professionals serve in leadership roles with or without authority. This Workshop will focus on three major factors that greatly impact your ability to lead: communication, negotiation and self-awareness. We will use role-playing, brainstorming, idea-sharing and interactive exercises to sharpen your skills and navigate the challenging responsibilities of leading individuals and teams. The day will culminate with an engaging round of Leadership Bingo™ (a fun leadership self-assessment tool). You’ll also learn about:

  • The four different communication styles and behaviors and which to utilize for maximum effectiveness in any situation.
  • The principles of indirect influence in order to guide even the most difficult conversations.
  • How to be more proactive, flexible, and adaptable when anticipating and reaching for specific outcomes.

How to apply the WOWplace Rules by recognizing your leadership strengths and challenges and create a plan to incorporate them into your daily activities.

8:30 am – 11:30 am

Half Day Workshops (morning)

W3 - Dynamic Excel: Advanced Tools to Make it Work Harder for You (Hands-on*, limited seating**)

Melissa Esquibel, MCT, President, MPELLC

Excel is a unique program that can do everything from track expenses, to serve as the master file for your next project. This Workshop will explore and walk step-by-step through advanced level tools that will help you save time and be more productive. It will show you how Excel can repurpose your initial work for multiple uses. You will learn about templates, macros, formulas, vlookup and pivot tables that don’t require much ‘care’ throughout the year to give you up to date results. We’ll also cover topics and techniques on:

  • Named ranges and pivot tables.
  • Quick use data clean-up formulas.
  • REAL templates.
  • 3D references and linking (that doesn’t break).

*Laptops are REQUIRED for this workshop. Please have the Microsoft Office Suite installed on your laptop prior to coming onsite. Excel 2013 or 2016 desktop versions are preferred.

**This workshop, due to its hands-on nature, has very limited seating.

W4 - Speak With Power: Using Your Words for Positive Results

Cassandra Lee, Author, Speaker, Coach, D.I.V.A. of Dialog™

If you’ve ever found yourself in a “communication breakdown,” this seminar is for you! Learn formulas for sharing your ideas in meetings, handling difficult conversations, and asking for what you want and need. The techniques you learn in this seminar will prove beneficial at work, home, and play. You will leave this seminar with new found confidence in your abilities to stand up for yourself, request what you desire, and get the results you deserve. It will be hands-on, interactive with role-play and group discussion. This Workshop includes discussion on:

  • Why using assertive techniques helps you be direct without being offensive.
  • How to use verbal scripts to say “No” and handle conflict.
  • How to constructively express your ideas in meetings.
  • What you can do to project confidence event when you aren’t feeling it.

11:30 am – 12:30 pm

12:30 pm – 3:30 pm

Lunch for Workshop attendees only

Half-Day Workshops (afternoon)

W3 - Dynamic Excel: Advanced Tools to Make it Work Harder for You (Hands-on, limited seating)

Melissa Esquibel, MCT, President, MPELLC

Excel is a unique program that can do everything from track expenses, to serve as the master file for your next project. This Workshop will explore and walk step-by-step through advanced level tools that will help you save time and be more productive. It will show you how Excel can repurpose your initial work for multiple uses. You will learn about templates, macros, formulas, vlookup and pivot tables that don’t require much ‘care’ throughout the year to give you up to date results. We’ll also cover topics and techniques on:

  • Named ranges and pivot tables.
  • Quick use data clean-up formulas.
  • REAL templates.
  • 3D references and linking (that doesn’t break).

*Laptops are REQUIRED for this workshop. Please have the Microsoft Office Suite installed on your laptop prior to coming onsite. Excel 2013 or 2016 desktop versions are preferred.

**This workshop, due to its hands-on nature, has very limited seating.

W4 - Speak With Power: Using Your Words for Positive Results

Cassandra Lee, Author, Speaker, Coach, D.I.V.A. of Dialog™

If you’ve ever found yourself in a “communication breakdown,” this seminar is for you! Learn formulas for sharing your ideas in meetings, handling difficult conversations, and asking for what you want and need. The techniques you learn in this seminar will prove beneficial at work, home, and play. You will leave this seminar with new found confidence in your abilities to stand up for yourself, request what you desire, and get the results you deserve. It will be hands-on, interactive with role-play and group discussion. This Workshop includes discussion on:

  • Why using “I” statements help you to get positive results.
  • How to use verbal scripts to say “No” and handle conflict.

How to constructively express your ideas in meetings.

2:00 pm – 5:00 pm
4:00 pm – 4:45 pm
5:00 pm – 6:00 pm

Premiere of Exhibits at APC
Solo and First-Time Attendee Speed Networking
Conference Kick-off and Keynote

Keynote: Tyler Hayden

Author, Team Builder

Living Life Large: Simple Actions to Create Success

Based on Tyler’s bestselling book Livin’ Life Large: Simple Actions to Create Success, this keynote will have you rolling in the aisles with laughter, but also arm you with simple changes that you can make to create a balanced lifestyle. In doing so you will be able to effectively and efficiently balance the rigors that work and life throw your way. Join us for an impactful, hilarious, high-energy talk to help you create satisfaction by living “every single moment of every single day.”

6:00 pm – 8:00 pm

Welcome Reception & Exhibits at APC

*Please note that breakfast is not provided on Sunday for APC Workshops attendees.
**Lunch is provided on Sunday for full-day (or two consecutive half-day) Workshop attendees only.

 

Monday, September 18th

6:30 am-7:30 am
7:00 am-4:30 pm
7:00 am-8:15 am
8:30 am-10:00 am

Morning Exercise
Conference Registration/Customer Service Desk Open
Exhibits at APC/Continental Breakfast
ASAP’s 3rd Annual Eureka! Award  and Premier Keynote

Premier Keynote: Allison Massari

Inspirational TED Speaker, Entrepreneur, Executive Coach and Artist, named on “Best

Keynote Speakers” list by Meetings & Conventions Magazine

The Fire Within: Burn Bright and Blaze Your Trail

Prepare to be taken on a moving and thought-provoking journey in which Allison will teach you to find peace, purpose, and happiness, and give you the tools you need to rise above any obstacle. As the survivor of two life-threatening car accidents, and having suffered severe second and third degree burns on over 50% of her body, Allison reveals her personal journey from absolute loss, to forgiveness and understanding, and finally to a success and life beyond anything she could have imagined. Through the power of storytelling, she weaves humor, empathy, and potent life lessons, allowing you to study what she learned on each step of her path. You will hear and understand the answers to some of life’s biggest questions. Her speech will fortify you with an inspired perspective on life and applicable tools for managing change and adversity.

About Allison: Trapped in a burning car, Massari nearly burned to death. She has journeyed to the extremes of human endurance and is a passionate voice for the potent power of resolute kindness and blazing perseverance. She has been named one of Meetings & Conventions Magazine’s Best Speakers, has been featured on ABC, NBC, and FOX, and has spoken at a diverse list of companies and organizations across the world.

10:00 am-10:45 am

10:45 am-12:15 pm

Beverage Break/Exhibits at APC

Morning Concurrent Sessions (Note: Some sessions end at 12:00 pm)

Coming soon!

12:00 pm-1:30 pm

1:45 pm-3:15 pm

Buffet Lunch/Exhibits at APC

Afternoon Concurrent Sessions (Some sessions end at 3:00 pm)

Coming soon!

3:15 pm-3:45 pm
3:45 pm- 5:00 pm 
6:00 pm-9:00 pm

Refreshment Break
The Interview You’ve Been Waiting for . . . – Details Coming Soon!
APC’s Monday Night Out! (Special registration required)

 

Tuesday, September 19th

6:30 am-7:30 am
7:00 am-5:00 pm
7:30 am-8:45 am
9:00 am-10:00 am

Morning Exercise
Conference Registration/Customer Service Desk Open
Continental Breakfast
Tuesday Keynote

Keynote: Carla Harris

Vice Chairman, Wealth Management, Managing Director and Senior Client Advisor at Morgan Stanley, Author, Speaker

Expect to Win: Show Up With Your Best Self Every Day

Carla knows a thing or two about winning in life. She has climbed the corporate ladder at Morgan Stanley, written multiple books, and released multiple gospel albums. She heartily believes that “we are blessed so that we can be a blessing to someone else,” and practices that every day! Join us as Carla shares the tools, strategies, and pearls of wisdom she’s honed from her own experience. She will show you how to maximize your success in the seat you’re in or the seat you aspire to sit in. She will discuss: the importance and power of perception in the workplace, the key relationships that you must have in order to insure your success, and the power of authenticity and its place as a part of great leadership.

10:30 am-12:00 pm

Morning Concurrent Sessions (Note: Some sessions end at 11:45 am)

Coming soon!

11:45 am-1:15 pm

1:30 pm-3:00 pm

Buffet Lunch

Afternoon Concurrent Sessions (Some sessions end at 2:45 pm)

Coming soon!

3:00 pm – 3:30 pm

3:30 pm – 4:45 pm

Refreshment Break

Engage! Active Learning Sessions – 4 options to choose from!

Confessions of a Hollywood Assistant

Bring your curiosity and questions to this interview with Steve Martin’s (yes, that Steve Martin) Personal Assistant, Ilene Waterstone. Hear her stories and the strategies she uses to keep one of Hollywood’s busiest performers at the top of his game!

Gladiator Olympics

Improve your problem-solving and team skills as well as your understanding of different work styles while competing in some healthy rivalry with your peers.

Push the Envelope: Get Cozy Outside Your Comfort Zone

Progress occurs when we do things differently. Practice working in uncharted (and fun) territory to get comfortable with change!

Dealing with Miscommunication and Disrespect Gracefully

The way you handle yourself under duress says a lot about your emotional intelligence. It can affect your confidence, ability to lead, and your career advancement. This scenario-based session with guided conversations, role-playing, and active learning lets you practice your responses in difficult situations.

7:00 pm-10:00 pm

Tuesday Night Party (Dinner Included)

 

Wednesday, September 20th

8:00 am-2:00 pm
7:45 am-8:45 am

9:00 am-10:30 am

Conference Registration/Customer Service Desk Open
Continental Breakfast

Morning Concurrent Sessions

Coming soon!

10:30 am-11:00 am
11:00 am-12:15 pm

Beverage Break
Closing Keynote

Keynote: Vinh Giang

Entrepreneur, Magician

The Power of Perspective: Success through Collaboration

When we fall into a situation with a problem we can’t solve, it feels impossible. Seeking insight from others with different perspectives can make a solution quickly appear. Vinh uses the art of magic (a problem that the general public doesn’t have the solution to) to take you on an exploration of several performances. He invites you to collaborate, share your perspective, and discover the solutions to how they were done. Vinh affirms how you can collaborate with others and their different perspectives to become the problem-solving mastermind of your career and life!

12:15 pm-1:00 pm

1:00 pm-4:00 pm

Lunch*

Half-Day Workshops*

W5 - Proof It: Strategies to Become the Proofreading and Editing Expert

Mandi Stanley, CSP, Author and Trainer

Are you tired of reviewing the same document multiple times and still finding errors? Make your documents and messages flawless with tips and techniques on the “Newspaper Proof” (a fail-safe three-step approach to proofreading, Editors’ language guidelines for better receptivity (like non-inflammatory language and attention to tone) and how to proofread in distracting office environments. You’ll also learn:

  • The differences between editing and proofreading.
  • How to build your “Proofreader’s Power Pack” with indispensable tools and resources.
  • How to proofread for quality under tight deadline.
  • How to edit for clichés, wasted words, and “smothered verbs” in documentation.

W6 - Automate Your “Office” with No Code Involved (Hands-on*, limited seating**)

Neil Malek, Founder and Lead Instructor, Knack Training, LLC

Automating aspects of your computer programs are traditionally areas where your company’s IT staff needs to be brought in. No more! Many software companies are providing simple ways to connect important tools and services that you use daily! Using actions like incoming email, workplace chat, and even social media traffic, you can trigger responses like automated replies, saved and catalogued information, and collaboration. In this Workshop, we’ll explore automation in Microsoft Outlook and OneNote, Evernote, Slack, and other common workplace tools. Topics include:

  • Creating and using template emails that are available in one click.
  • Connecting OneNote with Outlook to automatically save and file information.
  • Automating information-gathering and research with Evernote.
  • Connect your workplace chat in Slack with outside sources.

*Laptops are REQUIRED for this workshop. Please have the Microsoft Office Suite installed on your laptop prior to coming onsite.

**This workshop, due to its hands-on nature, has very limited seating.

W7 - On the Hunt on the Las Vegas Strip: Lessons in Team Development and Leadership (Offsite)

Conducted by Strayboots

An award-winning competitive scavenger hunt, this Workshop showcases points of interest on the southern side of the Vegas Strip while providing lessons in how teamwork and leadership develop.  Attendees will be grouped into teams, and a team leader will be assigned ahead of time. The Hunt is organized on your mobile device as your team collects points and photos along the way. Your team will be solving riddles, answering questions, and capturing the fun in photos. As you explore the neighborhood, you’ll discover how teams are formed and conflicts are resolved, what roles team members take and the forms leadership takes. 

IMPORTANT NOTE: This workshop covers a lot of territory (and a few miles) over several hours. Attendees should wear comfortable shoes and be prepared to be on their feet and moving during the three hours.  Participants will meet in the designated meeting room at the Venetian and then walk to Caesar’s Palace to begin the Hunt.

*Lunch is provided for Workshop attendees only.

The Executive Assistants’ Summit schedule differs slightly from the APC schedule. Please visit the EA Summit Schedule for full details.

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