September 17 - 20, 2017 | Las Vegas

EA Summit Schedule by Day

The exclusive high-level EA training program!

For full Workshop and Session descriptions, click on the + signs.

Saturday, September 16th

8:00 am – 5:00 pm

2:00 pm – 6:00 pm

PACE Certification Review and Testing

Conference Registration/Customer Service Desk Open for APC and EA Summit

Sunday, September 17th

7:00 am – 12:00 pm
7:30 am – 8:15 am
8:15 am – 8:30 am
8:30 am – 9:45 am
10:00am – 11:30 am
11:45 am – 12:30 pm
12:30 pm – 1:30pm 

1:45 pm – 4:45 pm

EA Summit Registration open
EA Summit Continental Breakfast
EA Summit Briefing & Orientation
EA Summit Showcase Speaker
EA Summit Speed Networking
EA Summit Lunch
EA Summit Exclusive Preview of the Exhibits at APC with Dessert/Beverages

EA Summit Workshops (or choose from APC half-days. Note the starting time for APC options is 12:30pm)

EW1 - Become the Outlook Authority: Advanced Email, Calendar, and Task List (Hands-on*, limited seating**)

Corinne Hoisington, Professor of IT, Central Virginia Community College

Regain control and become the Outlook organizational guru of your and your Executives’ email, calendar, task list, and more! In this in-depth and hands-on Workshop we’ll tackle these together as an efficient system! We’ll learn to successfully coordinate and interface with busy executive calendars (including their tasks and projects), reveal new ways to use panel and schedule views of the calendar, and develop and maintain an effective approach to meet the persistent demands of one or more Executive. Plus:

  • How to build custom calendar views, use conditional formatting for a clear picture and how to share, open, delegate, and group calendars.
  • Learn best practices on how to create Outlook rules and calendar events automatically to streamline your incoming email and maximize email success in the shortest time period.
  • Integrate Skype into Microsoft Outlook for new ways of direct communication.

*Laptops are REQUIRED for this workshop. Please have the Microsoft Office Suite installed on your laptop prior to coming onsite.

**This Workshop, due to its hands-on nature, has limited seating.

EW2 - Powerful Presentation Skills for Executive Assistants: Confident and Effective Public Speaking

Mandi Stanley, CSP, Author and Trainer

EAs with leadership responsibilties will discover new approaches to presenting their ideas with clarity, confidence, and power through learning and practice in this Workshop. We’ll explore how to organize your thoughts appropriately, how to pinpoint your message while seeking buy-in, tips to controlling your body language to communicate the message your want, how to use mapping to organize your message, and remedies for the “8 Great PowerPoint® Mistakes.” Participate in detailed round-trable discussion about what constitutes an ineffective presentation at work and learn:

  • The Three-Minute First Impression: What you absolutely must do in the first 180 seconds to build rapport and credibility with the people in the room.
  • Nonverbal know-how using eye contact exercises, speaker charades, and discussing “Ricky Bobby Syndrome.”
  • The three must-haves in a presentation opening to hook your audience (beneficial for subject matter experts).

5:00 pm-6:00 pm

Conference Kick-off and Keynote

Keynote: Tyler Hayden

Author, Team Builder

Living Life Large: Simple Actions to Create Success

Based on Tyler’s bestselling book Livin’ Life Large: Simple Actions to Create Success, this keynote will have you rolling in the aisles with laughter, but also arm you with simple changes that you can make to create a balanced lifestyle. In doing so you will be able to effectively and efficiently balance the rigors that work and life throw your way. Join us for an impactful, hilarious, high-energy talk to help you create satisfaction by living “every single moment of every single day.”

6:00 pm-8:00 pm

Welcome Reception & Exhibits at APC

Note: Breakfast and lunch is provided for EA Summit attendees only.


Monday, September 18th

6:30 am-7:30 am
7:00 am-4:30 pm
7:00 am-8:15 am
8:30 am-10:00 am

Morning Exercise
Conference Registration/Customer Service Desk Open
Exhibits at APC/Continental Breakfast
ASAP’s 3rd Annual Eureka! Award  and Premier Keynote

Premier Keynote: Allison Massari

Inspirational TED Speaker, Entrepreneur, Executive Coach and Artist, named on “Best

Keynote Speakers” list by Meetings & Conventions Magazine

The Fire Within: Burn Bright and Blaze Your Trail

Prepare to be taken on a moving and thought-provoking journey in which Allison will teach you to find peace, purpose, and happiness, and give you the tools you need to rise above any obstacle. As the survivor of two life-threatening car accidents, and having suffered severe second and third degree burns on over 50% of her body, Allison reveals her personal journey from absolute loss, to forgiveness and understanding, and finally to a success and life beyond anything she could have imagined. Through the power of storytelling, she weaves humor, empathy, and potent life lessons, allowing you to study what she learned on each step of her path. You will hear and understand the answers to some of life’s biggest questions. Her speech will fortify you with an inspired perspective on life and applicable tools for managing change and adversity.

About Allison: Trapped in a burning car, Massari nearly burned to death. She has journeyed to the extremes of human endurance and is a passionate voice for the potent power of resolute kindness and blazing perseverance. She has been named one of Meetings & Conventions Magazine’s Best Speakers, has been featured on ABC, NBC, and FOX, and has spoken at a diverse list of companies and organizations across the world.

10:00 am-10:45 am

10:45 am-12:15 pm

Beverage Break/Exhibits at APC

EA Summit Sessions (or choose from APC options)

Coming soon!

12:00 pm-1:30 pm

1:45 pm-3:15 pm

Buffet Lunch/Exhibits at APC

EA Summit Sessions (or choose from APC options)

Coming soon!

3:15 pm-3:45 pm
3:45 pm-5:00 pm

6:00 pm-9:00 pm

Refreshment Break
The Interview You’ve Been Waiting for . . .  – Details Coming Soon!

APC’s Monday Night Out! (Special registration required)


Tuesday, September 19th

6:30 am-7:30 am
7:00 am-5:00 pm
7:30 am-8:45 am
9:00 am-10:00 am

Morning Exercise
Conference Registration/Customer Service Desk Open
Continental Breakfast
Tuesday Keynote

Keynote: Carla Harris

Vice Chairman, Wealth Management, Managing Director and Senior Client Advisor at Morgan Stanley, Author, Speaker

Expect to Win: Show Up With Your Best Self Every Day

Carla knows a thing or two about winning in life. She has climbed the corporate ladder at Morgan Stanley, written multiple books, and released multiple gospel albums. She heartily believes that “we are blessed so that we can be a blessing to someone else,” and practices that every day! Join us as Carla shares the tools, strategies, and pearls of wisdom she’s honed from her own experience. She will show you how to maximize your success in the seat you’re in or the seat you aspire to sit in. She will discuss: the importance and power of perception in the workplace, the key relationships that you must have in order to insure your success, and the power of authenticity and its place as a part of great leadership.

10:30 am-12:00 pm
11:45 am-1:15 pm

1:30 pm-3:00 pm

EA Summit Sessions (or choose from APC options)
Buffet Lunch

EA Summit Sessions (or choose from APC options)

Coming soon!

3:00 pm-3:30 pm
3:30 pm-4:45 pm

Refreshment Break
Engage! Active Learning Sessions – 4 options to choose from!

Confessions of a Hollywood Assistant)

Bring your curiosity and questions to this interview with Steve Martin’s (yes, that Steve Martin) Personal Assistant, Ilene Waterstone. Hear her stories and the strategies she uses to keep one of Hollywood’s busiest performers at the top of his game!

Gladiator Olympics

Improve your problem-solving and team skills as well as your understanding of different work styles while competing in some healthy rivalry with your peers.

Push the Envelope! Get Cozy Outside Your Comfort Zone

Progress occurs when we do things differently. Practice working in uncharted (and fun) territory to get comfortable with change!

Gracefully Deal with Miscommunication and Disrespect

The way you handle yourself under duress says a lot about your emotional intelligence. It can affect your confidence, ability to lead, and your career advancement. This scenario-based session with guided conversations, role-playing, and active learning lets you practice your responses in difficult situations.

7:00 pm-10:00 pm

Tuesday Night Party (Dinner Included)



Wednesday, September 20th

8:00 am–9:15 am
8:00 am-1:00 pm
9:30 am-10:30 am
10:30 am-11:00 am
11:00 am-12:15 pm

EA Summit Breakfast & Debriefing with Peers
Conference Registration/Customer Service Desk Open
EA Summit Showcase Speaker
Beverage Break
Closing Keynote

Keynote: Vinh Giang

Entrepreneur, Magician

The Power of Perspective: Success through Collaboration

When we fall into a situation with a problem we can’t solve, it feels impossible. Seeking insight from others with different perspectives can make a solution quickly appear. Vinh uses the art of magic (a problem that the general public doesn’t have the solution to) to take you on an exploration of several performances. He invites you to collaborate, share your perspective, and discover the solutions to how they were done. Vinh affirms how you can collaborate with others and their different perspectives to become the problem-solving mastermind of your career and life!

12:15 pm-1:00 pm

1:00pm – 4:00 pm

Lunch for Workshop Attendees Only*

EA Summit Workshops*

EW3 - Strategic Success Tools for Today's Top Assistants: Taking Control of Your Career

Lisa Olsen, Co-Owner and Presenter, Admin to Admin

Assistants are often involved in the strategic planning processes for their Executives and management teams. Learning the tools and exercises used in the process can increase your awareness, build partnerships, improve productivity and prevent complacency. In this Workshop, we will discuss the strategic planning process from a personal perspective focusing on the following objectives: completing an executive profile on 8 key insights to your Executive that will build your relationship, taking an inventory of personal strengths to determine your Key Success Factors, understand the power of Quiet Confidence and Informal Influence and more. We’ll learn about:

  • The 5-15 Report and how it can help increase efficiency and prepare you for performance evaluations.
  • How to conduct a personal SWOT analysis by exploring your strengths, weaknesses, opportunities, and threats and how you can use it to position yourself for growth and effectiveness in your role.
  • Self-promoting inhibitors that can prevent us from recognizing opportunities.
  • How to conduct Start, Stop, and Continue exercise (adapted from the book Good to Great by Jim Collins)

EW4 - How to Think on Your Feet: Getting to Better Solutions and Decisions Faster

Lee Silber, Award Winning Speaker and Author

When a problem presents itself, ideas are needed or a decision is requested, there’s not always time to say, “Let me think that over.” What’s more, under pressure, anyone can get a case of “brain freeze.” The good news is that we can train our brains to think fast, arriving at solutions or decisions rapidly. Hone your ability to come up with great ideas on the fly, to be more innovative, resourceful, and to have confidence that no matter what others throw your way, you can handle it. You’ll try out newfound powers of observation and problem-solving skills, and demonstrate your creativity in fun activities that are designed so you can’t fail. Take away techniques you can use to:

  • Generate ideas quickly and easily under pressure and with tight timelines.
  • Find ways to do more with less and make do with limited resources.
  • Gain confidence in your ability to consistently come up with creative solutions that allow you to come through in the clutch.
  • Develop the mindset that sees problems as opportunities to shine.

* Lunch is provided for Workshop attendees only.

The Executive Assistants’ Summit schedule differs slightly from the APC schedule. Please visit the APC Schedule for full details.

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