September 13 - 16, 2020 | Caesars Palace, Las Vegas


10 Key Take-Aways from the 2015 APC

With dozens of sessions, inspirational keynotes and engaging networking activities, the take-aways from this year’s conference run the gamut—from technology to relationships to getting a raise. The beauty of APC is that attendees can tailor their training to meet their needs. Here are just some of the lessons learned at this year’s Administrative Professionals Conference and Executive Assistants’ Summit!

  1. “ Seth Mattison made me realize that I need to spend as much time building relationships person to person as I spend with virtual communications. Digital communications can be an obstacle to authentic and close bonds. Note to self: “Don’t just text and email—phone and visit! Be real and be yourself!”
  2. “This is the most diverse workforce ever, in addition to cultural differences, gender difference and generational diversity impact how we work together. Today, there are 4-5 generations in most workplaces. They differ in attitudes about work, communications styles, level of formality and strengths. We need to make those differences work for us by using our complementary strengths, and it is up to each one of us to be aware of, adapt to and appreciate those differences.”
  3. “I learned that LinkedIn can be a powerful tool for strengthening your professional brand and image as well as for expanding your network of resources and contacts. You should be updating your LinkedIn profile regularly—emphasizing about 5 key skills that you want to be known for. You don’t need all your connections being alerted every time you change something in your profile. That can be annoying, so use your privacy settings to temporarily turn off activity broadcasts and change who can see your feed to “only you.” Join groups that will let you connect with people who are in your target audience but are not contacts. Being part of the group gives you permission to reach out to them and invite them to join your network. You don’t need to upgrade to Premium to do that.”
  4. “Robyn Benincasa enlightened me about the importance and value of “we thinking’—by using the power of the team, we can stay positive, find more solutions, help each other stay focused and move forward quickly.”
  5. “ Our MeetUp group talked about the fact that one of the key obstacles to gaining recognition and advancing is our own confidence level. Unless we know our own value and can display a confident demeanor as well as articulate what we contribute, we won’t be able to influence others powerfully.”
  6. “ Sometimes I just get too busy to explore and learn more about the apps I use every day. I’d never used Outlook Quicksteps before. You can automate tasks like moving emails by creating an Outlook Quickstep….you can move a message into a folder, forward messages to your manager or team, and more–all in one step!
  7. “ The keynotes touched our hearts; the sessions our heads—both are needed. Expanding my network increases my professional resources and let’s me feel part of a community. That’s why I come.”
  8. The most common project management mistake is failing to pre-plan adequately: for even a modest project, you get better results when you clearly define your project scope—clear objectives and how success will be measured. We need to be aware of underestimating time, budget and resources required, and select the project team for skills not availability or because they are like us. Follow a PM process methodology, e.g. break it down into steps and steps into tasks. Be sure to document any changes to the scope of the project—as new features are requested or additional aspects added, document them and adjust time and resources as needed!”
  9. “Admins and assistants need to speak up and make a case for receiving training and professional development—in many organizations their professional development needs are overlooked. We can also help by organizing admin councils and local admin events for those who aren’t able to travel.”
  10. “ I get practical tips and techniques I can take back to work and use in every session. I love having access to all these subject matter experts—our trainers. But the intangible aspects of the conference are just as important to me. Every year, I walk away with new friends, renewed motivation and a slightly different perspective as I expand my horizons.”
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