Frequently Asked Questions

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Conference Pass: The pass includes all concurrent learning sessions Monday, Tuesday, and Wednesday, keynote speakers, special sessions, events and meet and mingle meals. A Conference Pass does not include pre- and post-conference workshops You may purchase workshops a la carte with a Conference Pass.

Value Pass:  The Value Pass includes everything included with the Conference Pass PLUS you will add your choice of up to three (3) workshops.

EA Summit Pass: This Pass provides, upon acceptance, access to an exclusive 4-day program focused on the leadership role and challenges of the executive-level assistant. It includes specially designed sessions, workshops, networking events and meals. Additionally, EA Summit participants have access to all APC Keynotes, learning sessions, meals and special events including the Welcome Reception and the Tuesday Night Party.

The Executive Assistants’ Summit (EA Summit) is an exclusive program for assistants who work directly with senior executives, including the CEO, COO, CIO, CFO, President, Managing Director, EVPs, and SVPs.

If you meet the above criteria and you have NOT attended the EA Summit previously, you must fill out our EA Summit application and submit it for review. If you are accepted, you will be sent a link to register for the Summit.

Access the EA Summit Application here

If you have the same title, role, and manager, you do not have to submit a new application. Add your name to the wait list, email registration@apcevent.com

Workshops are included in the Value Pass and EA Summit registrations, and can be purchased A La Carte with the Conference Pass. Workshops are on Sunday and Wednesday of the Conference. Pre-registration for workshops is required and that is done in the Registration Resource Center. 

Sessions at the conference are included with every registration type, happening on Monday, Tuesday and Wednesday. Pre-registration for sessions is NOT required. Sessions at the 2019 APC will be on a first come, first served basis.

To allow you to have the most flexible learning experience possible, sessions at the 2019 APC will be on a first come, first served basis. We will not ask you to pre-select your desired sessions prior to the event like we have in the past, however, we would like to give you the opportunity to share your session preferences so we can plan for room size.

You can book your accommodations by calling our exclusive housing partner OnPeak at 1-800-803-5804 or by booking online here.

View our most up-to-date conference hotel rates by visiting OnPeak

NOTE: If you can’t attend the Conference for any reason, it is your responsibility to cancel your hotel reservation.

Government rooms are on a first come, first served basis. Proof of employment is required at check-in.

Check availability here. Select “Government” from the drop-down menu.

*Taxes and fees not included in nightly rate.

To inquire about group rates, please email registration@apcevent.com

All registrations include access to the Welcome Reception (hors d’oeuvres included), breakfast and lunch on Monday and Tuesday, and the Tuesday Night Party (dinner included). Additionally, beverage breaks are provided throughout the conference.

Additionally, lunch is included for attendees who take the equivalent of a full-day Pre Conference Workshops on Sunday and Post Conference Workshops on Wednesday.

The dress code is Business Casual. Please note- meeting rooms may be chilly, a sweater or scarf is always best to have on hand.

Yes, the PACE certification prep class and exam is being offered on Saturday, September 21st. This can be purchased a la carte for $599.00 for ASAP Members and $749.00 for non-members.

If you have not yet registered, you can add the PACE Certification during the registration process.

If you have already registered, please contact us to add the PACE Certification to your registration at registration@apcevent.com or 1-800 -873-1272

You will receive your PACE certification study materials within a week of adding it to your conference registration.

PACE study materials are now located in the new E-Learning center on ASAPorg.com

If you have a pending registration, you can make your payment by logging in here; APC Payment Portal

Or you can make your payment by contacting us at 1-800 -873-1272

Yes, you can make your check out to;

Administrative Professionals Conference

121 free Street

Portland, ME 04101

Your badge number is located in your conference confirmation email.

If you cannot locate your badge number, you can contact us at registration@apcevent.com or 1-800 -873-1272

Conference Cancellation:

Cancellations for your REGISTRATION to the ADMINISTRATIVE PROFESSIONALS CONFERENCE must be received no later than August 16, 2019 to receive a refund however; a $300 cancellation fee will apply. No refunds for cancellations will be processed after August 16, 2019. Registration substitutions are allowed. Cancellation fees do not apply to substitutions. Companies will be invoiced for registrations not cancelled by August 16, 2019.

Hyatt Regency Cancellation Policy:

Cancellations for your HOTEL RESERVATION must be received by The Hyatt Regency a minimum of 72 hours prior to your confirmed arrival date or you will forfeit your one (1) night deposit. Failing to cancel your hotel reservation at least 72 hours in advance of your arrival means a 1 night deposit will be charged to your credit card. The 1 night deposit is NON-REFUNDABLE.  .