September 13 - 16, 2020 | Caesars Palace, Las Vegas

Frequently Asked Questions

What is the cost of the Conference?

How can I register for the Conference?

Click here to register

Be sure to keep record of your badge number for future access to the Registration Resource Center

Need help getting approval to attend?

What do the various registration passes include?

Conference Pass: The pass includes all concurrent learning sessions Monday, Tuesday, and Wednesday, keynote speakers, special sessions, events and meet and mingle meals. A Conference Pass does not include pre- and post-conference workshops You may purchase workshops a la carte with a Conference Pass.

Value Pass:  The Value Pass includes everything included with the Conference Pass PLUS you will add your choice of up to three (3) workshops.

EA Summit Pass: This Pass provides, upon acceptance, access to an exclusive 4-day program focused on the leadership role and challenges of the executive-level assistant. It includes specially designed sessions, workshops, networking events and meals. Additionally, EA Summit participants have access to all APC Keynotes, learning sessions, meals and special events including the Welcome Reception and the Tuesday Night Party.

What is the Executive Assistants’ Summit and how to do I register for it?

The Executive Assistants’ Summit (EA Summit) is an exclusive program for assistants who work directly with senior executives, including the CEO, COO, CIO, CFO, President, Managing Director, EVPs, and SVPs.

If you meet the above criteria and you have NOT attended the EA Summit previously, you must fill out our EA Summit Application and submit it for review. If you are accepted, you will be sent a link to register for the Summit.

Access the EA Summit Application here

What if I have attended the EA Summit in the past, do I still need to apply?

If you have the same title, role, and manager, you do not have to submit a new application.

What is the difference between a Workshop and a session?

Workshops are included in the Value Pass and EA Summit registrations, and can be purchased A La Carte with the Conference Pass. Workshops are on Sunday and Wednesday of the Conference. Pre-registration for workshops is required.

Sessions at the conference are included with every registration type, happening on Monday, Tuesday and Wednesday. Pre-registration for sessions is NOT required. Sessions at the 2020 APC will be on a first come, first served basis.

How/where can I book my hotel?

You can book your accommodations by calling our exclusive housing partner OnPeak at 1-800-803-5804 or by booking online here.

What is the cost of the hotel?

View our most up-to-date conference hotel rates by visiting OnPeak

NOTE: If you can’t attend the Conference for any reason, it is your responsibility to cancel your hotel reservation.

Do you have Government rated hotel rooms?

Government rooms are on a first come, first served basis. Proof of employment is required at check-in.

Check availability here. Select “Government” from the drop-down menu.

*Taxes and fees not included in nightly rate.

Can I refer a colleague or friend to the Conference?

Click here to learn about the Tell-A-Friend referral program

Do you offer group rates for the Conference?

To inquire about group rates, please email

What meals are included in the passes?

All registrations include access to the Welcome Reception (hors d’oeuvres included), breakfast and lunch on Monday and Tuesday, and the Tuesday Night Party (dinner included). Additionally, beverage breaks are provided throughout the conference.

Additionally, lunch is included for attendees who take the equivalent of a full-day Pre Conference Workshops on Sunday and Post Conference Workshops on Wednesday.

What is the dress code for the conference?

The dress code is Business Casual. Please note- meeting rooms may be chilly, a sweater or scarf is always best to have on hand.

Is the PACE certification being offered at the Conference?

Yes, the PACE certification prep class and exam is being offered on Saturday, September 12th. This can be purchased a la carte for $599.00 for ASAP Members and $699.00 for non-members.

How do I add the PACE Certification to my registration?

If you have not yet registered, you can add the PACE Certification during the registration process.

If you have already registered, please contact us to add the PACE Certification to your registration at or 1-800 -873-1272

When will I receive my PACE certification study materials?

You will receive your PACE certification study materials within a week of adding it to your conference registration.

PACE study materials are now located in the new E-Learning center on

How do I pay for my Conference Registration?

If you have a pending registration, you can make your payment by logging in here; APC Payment Portal

Or you can make your payment by contacting us at 1-800 -873-1272

Can I pay for my registration via check?

Yes, you can make your check out to;

Administrative Professionals Conference

121 free Street

Portland, ME 04101

How do I find my Badge number?

Your badge number is located in your conference confirmation email.

If you cannot locate your badge number, you can contact us at or 1-800 -873-1272

What is the Conference cancellation policy?

Conference Cancellation:

Cancellations for your REGISTRATION to the ADMINISTRATIVE PROFESSIONALS CONFERENCE must be received no later than August 7, 2020 to receive a refund however, a $300 cancellation fee will apply. No refunds for cancellations will be processed after August 7, 2020. Registration substitutions are allowed. Cancellation fees do not apply to substitutions. Companies will be invoiced for registrations not cancelled by August 7, 2020.

What is the hotel cancellation policy?

Caesars Palace Las Vegas Cancellation Policy:

Cancellations for your HOTEL RESERVATION must be received by Caesars Palace Las Vegas a minimum of 72 hours prior to your confirmed arrival date or you will forfeit your one (1) night deposit. Failing to cancel your hotel reservation at least 72 hours in advance of your arrival means a 1 night deposit will be charged to your credit card. The 1 night deposit is NON-REFUNDABLE.

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