September 12-15, 2027 | Gaylord Palms Resort & Convention Center | Kissimmee, FL

Produced by

Microsoft Office Specialist: Associate Certification

Introducing APC's NEWEST Training Opportunity!

What is MOS?

The Microsoft Office Specialist (MOS): Associate Certification bootcamp is an immersive, hands-on workshop designed for professionals who want to maximize their technical proficiency and earn a globally recognized credential: the Microsoft Office Specialist (MOS) Associate Certification. This credential requires passing three of the following exams: Excel, Word, and PowerPoint.

Course instructor, Neil Malek of Knack Training will host this hands-on workshop for 4 half days of 4-hour intensive, live sessions that will help build confidence and competence. Plus, enrollees will receive a complete suite of pre- and post-event learning support to ensure success. Train with Neil in the morning, and have the rest of the afternoons to enjoy APC!

Certification Pass Experience: If you’re attending with a Certification Pass, your mornings will be dedicated to focused, instructor-led certification training. In the afternoons, you’ll shift into full conference mode—joining APC sessions, connecting with peers, and exploring everything the event has to offer. It’s a balanced experience designed to help you earn a credential and fully engage in the conference.

Pricing

Starting at:
$2,835

No Member Rate Available

Step into an immersive 4 day experience designed to prepare you for the Microsoft Office Specialist: Associate (MOS) Certification, and give you time to enjoy APC!

*As the MOS Prep Course Allows

**Starting Sunday – Breakfast Only Wednesday

*** Any fees associated with retaking an exam are not included.

What Makes This Prep Course Unique?

Expert-Led,
Interactive Learning

Learn directly from experienced instructors through engaging discussions, live demonstrations, and collaborative activities across three core Microsoft applications.

Real-World
Application

Every module features hands-on exercises and team-based games to reinforce skills and build confidence.

Comprehensive Certification Prep

The curriculum is mapped to MOS Associate objectives, ensuring you’re ready for all three exams and real-world challenges.

Why Attend?
  • Certification-Focused:
    Every concept and skill aligns with MOS Associate Certification objectives.
  • Expert-Led Training:
    Learn from trainers who make Office applications clear, engaging, and relevant.
  • Interactive, Hands-On Learning:
    Apply skills immediately through guided exercises and collaborative games.
  • Comprehensive Exam Preparation:
    From orientation to practice exams, you’ll have every tool needed to master the material and pass with confidence.
Who Should Attend?

Roles:

  • Administrative Professionals
  • Executive Assistants
  • Project Managers
  • Business Analysts
  • Operations Managers
  • Anyone preparing for the MOS Associate Certification

Characteristics:

  • Detail-oriented and data-driven
  • Motivated to increase efficiency and accuracy
  • Excited to expand Microsoft Office proficiency
  • Seeking recognized certification to validate expertise

Meet the Instructors:
Neil Malek & Denise Tsamouris

Neil Malek

Neil Malek is a software productivity expert who delivers high-energy sessions that inspire participants to leverage the full power of their applications. Whether it’s creating the best presentation or chart you can, learning to collaborate more dynamically with your team, or diving into a new piece of software, Neil will provide explanations and examples that are directly relevant to your everyday experiences.

Neil has been a teacher for over 20 years and has run Knack Training for the last 12 years. He has a natural ability to translate generic skills and techniques to solve real-world problems for his clients, customizing every topic, session, and piece of material to match the situations you find yourself in. His strong background in performance makes him entertaining and engaging to watch, and his quick wits allow him to handle challenging questions on the fly.

Denise is the Head of Training for Knack Training with a master’s degree in Curriculum Design & Instruction. Leveraging her extensive expertise, Denise is deeply dedicated to empowering learners of diverse backgrounds and age ranges through cutting-edge online learning solutions.

She is a certified Scrum Master and Product Owner, currently holding certifications in SAFe 6.0 Agile Scrum Master and excelling in various facets of project management. Denise has an impressive track record of crafting curriculum guides, educational videos, and demonstrating exceptional proficiency in online teaching platforms. Her unwavering commitment to staying well-informed of the latest educational trends ensures that you receive top-tier guidance and support.

Areas of Expertise: 

  • Agile, Scrum, Foundation of Project Management
  • PowerPoint
  • Excel

Industries of Focus: 

  • Education 
  • Learning and Development 
  • Information Technology

Program Overview

Your MOS: Associate journey includes everything you need to learn, practice, and pass the exams with confidence:

  • Pre-Event Video:
    “Your Pre-Bootcamp Briefing: Meet the Team, Set Up, and Succeed”
    Get ready before the conference begins! This short video helps you prepare your computer, understand the MOS exam formats, and review key setup steps.
  • 3-Days of In-Person, Immersive Training (14 Hours):
    Each day features targeted modules with instructor-led discussion, hands-on activities, and engaging games. The schedule is designed for maximum learning and retention, covering Excel, Word, and PowerPoint. The program will concentrate on skills and interfaces within Microsoft 365 Applications, with hands-on practice using the desktop version of each application. 
  • 60 Minute Self-Paced Review:
    Watch a 60-minute pre-recorded video designed to reinforce the main ideas and practical skills, so you can finish the bootcamp with a strong foundation.
  • 75 Minute Live Webinar (Within 1 Month After the Event):
    “MOS Exam Review & Strategy Session”
    Refresh key concepts, walk through sample questions, and build your test-taking strategy.
  • MOS Practice Exams:
    Test your readiness with realistic certification questions and skills for Excel, Word, and PowerPoint, complete with step-by-step instructions and answer keys.

Post-Event Support:

Continue learning with a live review session, self-paced review video, and access to practice exam files for Excel, Word, and PowerPoint.

60 Minute Self-Paced Review:

Students will be able to watch a recorded video discussing skills that were covered in Bootcamp but may need more reinforcement before being test ready. Students will have three student files to use and practice during the video.

MOS Exam Review & Strategy Session (75-minute Webinar)

Within one month after your bootcamp, you will receive a link to join an in-depth certification prep and Q&A. Students will be asked to complete a form to help guide the webinar on what they would like to discuss further. Students can submit the form as many times as needed.

MOS Practice Exams:

Build exam confidence with realistic MOS Excel, Word, and PowerPoint test questions. Students will receive two practice exams for each Microsoft Application. These tests will have very similar test questions but will be in a format where students work through the test files. Students will have a completed test to check their answers as well as a rubric on what their approximate score would be. Included are test questions as well as a step-by-step version of the test questions to guide students on how to complete the task.

MOS Certification Exams:

In order to earn the MOS: Associate credential, registrants will take three exams. These are proctored, self-scheduled exams, and take place post-event. Vouchers for these exam fees are included with your certification pass. Please note, any fees associated with retaking an exam are not included. 

2026 Schedule

2027 Schedule Coming Soon!

Registration Required

Premium Membership

Certification Sessions

All Pass Types Welcome

General Session

Open Sessions

Print Current View
Sat Sep 12
3:30 PM - 6:00 PM

Attendee Services & Badge Pick-Up

Attendee Services
3:30 PM - 6:00 PM

Our Attendee Services team is here to assist with registration and conference-related questions. 

Read More
Our Attendee Services team is here to assist with registration and conference-related questions. 
Sun Sep 13
7:00 AM - 6:00 PM

Attendee Services & Badge Pick-Up

Attendee Services
7:00 AM - 6:00 PM

Our Attendee Services team is here to assist with registration and conference-related questions. 

Read More
Our Attendee Services team is here to assist with registration and conference-related questions. 
Sun Sep 13
8:00 AM - 12:30 PM

Microsoft Office Specialist: Associate Certification

CertificationPre-registration is required.
MOS
PartneringBuilding executive influence and contributing to organizational strategy.
SupportingGrowing autonomy, managing complex projects with a strategic lens.
Technology & Innovation
8:00 AM - 12:30 PM

*Pre-Registration Required.
This is a 4-day workshop.

What is MOS?
The Microsoft Office Specialist (MOS): Associate Certification bootcamp is an immersive, hands-on workshop designed for professionals who want to maximize their technical proficiency and earn

…
Read More
*Pre-Registration Required. This is a 3-day workshop. What is MOS? The Microsoft Office Specialist (MOS): Associate Certification bootcamp is an immersive, hands-on workshop designed for professionals who want to maximize their technical proficiency and earn a globally recognized credential: the Microsoft Office Specialist (MOS) Associate Certification. This credential requires passing three of the following exams: Excel, Word, and PowerPoint. Course instructor Neil Malek of Knack Training will host this hands-on workshop for three days of 4-hour intensive, live sessions that will help build confidence and competence. Plus, enrollees will receive a complete suite of pre- and post-event learning support to ensure success. | Certification | MOS | Automating Workflows | Data Analysis & Visualization | Document Design | Technology & Innovation | Partnering
Sun Sep 13
9:30 AM - 10:00 AM

Coffee Break

9:30 AM - 10:00 AM
Sun Sep 13
12:00 PM - 1:30 PM
Sun Sep 13
4:00 PM - 6:00 PM

Exhibit Showcase

4:00 PM - 6:00 PM

Explore latest tools, technologies, and solutions from top vendors to find your next productivity game-changer.

Read More
Explore latest tools, technologies, and solutions from top vendors to find your next productivity game-changer.

Braindate Lounge

BraindatesKnowledge-sharing conversations that you book with others to have one-on-one or in small groups on-site in the Braindate Lounge. They’re the best way to brainstorm, solve challenges, and share expertise or experiences while connecting with new (brilliant!) people.
Networking
4:00 PM - 6:00 PM
Braindates are knowledge-sharing conversations that you book with others to have one-on-one or in small groups on-site in the Braindate Lounge. They’re the best way to brainstorm, solve challenges, and share expertise or experiences while…
Read More
Braindates are knowledge-sharing conversations that you book with others to have one-on-one or in small groups on-site in the Braindate Lounge. They’re the best way to brainstorm, solve challenges, and share expertise or experiences while connecting with new (brilliant!) people. Learn more about Braindates and other networking opportunities by clicking here. Learning Concierges will be available onsite to help attendees navigate and utilize this service to make the most out of the experience! | Braindates | Networking |

APC Welcome

Networking
4:00 PM - 6:00 PM

APC Welcome on Sunday, Sept 13 from 4pm – 6pm CT is an opportunity for a peek at everything APC has to offer. Pick up your badge, connect, and get hands-on help setting up the

…
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APC Welcome on Sunday Sept 13 from 4pm – 6pm ET is an opportunity for a peek at everything APC has to offer. Pick up your badge, connect with exhibitors, get hands-on help setting up the Mobile App and scheduling Braindates™  — so you're ready to hit the ground running when the conference opens Monday morning. | Networking |
Sun Sep 13
4:15 PM - 4:30 PM

Innovation Theater: How to Make the Most of APC

4:15 PM - 4:30 PM

First time at APC — or just want to hit the ground running? This quick, high-energy orientation is your shortcut to a better conference experience.

Join ASAP team members Leah

…
Read More
First time at APC — or just want to hit the ground running? This quick, high-energy orientation is your shortcut to a better conference experience. Join ASAP team members Leah Warwick and Reji Johnson as they give you the insider scoop on how APC is structured and how to navigate sessions, networking opportunities, and conference resources like a pro. Discover how to use the event app and the ASAP Circle to connect with fellow attendees, sign up for Braindates to dive deep into topics you care about, visit the ASAP Hub (which includes Rewrite your Role, the Administrative Intelligence™ Hotspot, and Make The Case) and continue to get hands-on in Labs for interactive, skill-building experiences. Walk away with a game plan that makes every minute of APC count — because the best conference experience doesn't happen by accident. Whether you're brand new or returning for another year, this is the smartest session you'll spend at APC.
Sun Sep 13
4:45 PM - 5:00 PM

Innovation Theater: Sponsored by Gant Travel - How to Separate Real AI from Marketing Hype

4:45 PM - 5:00 PM

Every travel management company seems to claim they use AI, but how can you tell what's real? Join Phil Hoskins, VP of Sales at Gant Travel, as he shares the questions you should be asking

…
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Every travel management company seems to claim they use AI, but how can you tell what's real? Join Phil Hoskins, VP of Sales at Gant Travel, as he shares the questions you should be asking to evaluate AI in business travel. Learn how to identify meaningful automation, understand when human expertise matters most, and separate proven technology from marketing buzz so you can make more informed decisions. 
Sun Sep 13
5:15 PM - 5:30 PM

Innovation Theater: How to Make the Most of APC

5:15 PM - 5:30 PM

First time at APC — or just want to hit the ground running? This quick, high-energy orientation is your shortcut to a better conference experience.

Join ASAP team members Leah

…
Read More
First time at APC — or just want to hit the ground running? This quick, high-energy orientation is your shortcut to a better conference experience. Join ASAP team members Leah Warwick and Reji Johnson as they give you the insider scoop on how APC is structured and how to navigate sessions, networking opportunities, and conference resources like a pro. Discover how to use the event app and the ASAP Circle to connect with fellow attendees, sign up for Braindates to dive deep into topics you care about, visit the ASAP Hub (which includes Rewrite your Role, the Administrative Intelligence™ Hotspot, and Make The Case) and continue to get hands-on in Labs for interactive, skill-building experiences. Walk away with a game plan that makes every minute of APC count — because the best conference experience doesn't happen by accident. Whether you're brand new or returning for another year, this is the smartest session you'll spend at APC.
Sun Sep 13
5:45 PM - 6:00 PM

Innovation Theater: Your Professional Community Doesn't End After the Conference

5:45 PM - 6:00 PM
What's the secret to building a professional network that supports you long after the conference is over?   Join ASAP Circle Community Managers Nakia Whittaker and Deanna Danger for an engaging conversation about the power…
Read More
First time at APC — or just want to hit the ground running? This quick, high-energy orientation is your shortcut to a better conference experience. Join ASAP team members Leah Warwick and Reji Johnson as they give you the insider scoop on how APC is structured and how to navigate sessions, networking opportunities, and conference resources like a pro. Discover how to use the event app and the ASAP Circle to connect with fellow attendees, sign up for Braindates to dive deep into topics you care about, visit the ASAP Hub (which includes Rewrite your Role, the Administrative Intelligence™ Hotspot, and Make The Case) and continue to get hands-on in Labs for interactive, skill-building experiences. Walk away with a game plan that makes every minute of APC count — because the best conference experience doesn't happen by accident. Whether you're brand new or returning for another year, this is the smartest session you'll spend at APC.
Mon Sep 14
7:00 AM - 5:00 PM

Continental Breakfast

7:00 AM - 9:00 AM

Attendee Services

Attendee Services
7:00 AM - 5:00 PM

Our Attendee Services team is here to assist with registration and conference-related questions. 

Read More
Our Attendee Services team is here to assist with registration and conference-related questions. 
Mon Sep 14
7:45 AM - 8:30 AM

🔁 Coffee in the Cloud: 7 Google Workspace Wins in 45 Minutes

AssistingBuilding foundational skills and confidence in your early career.
Early Bird Breakout
Technology & Innovation
7:45 AM - 8:30 AM

*Session Repeats at 7:45 AM on Tuesday, September 15th. 

Join Debra Coleman, EA & Google Certified Educator, and kick off your morning with a high-energy sprint through 7 essential Google Workspace wins. Designed specifically

…
Read More
SPEAKER: Debra Coleman | Description: Join Debra Coleman, EA & Google Certified Educator, and kick off your morning with a high-energy sprint through 7 essential Google Workspace wins. Designed specifically for the Google Workspace Enterprise Admin, we'll cover everything from mastering 'Calendar Tetris' to Gmail sanity-savers, ensuring you're three steps ahead before that first 9:00 AM meeting even hits your desk. Key Takeaways: How to start a workspace document quickly Smart chips: what they are and how to use them Create a bookings link in Calendar to protect your time and simplify scheduling How to set your working hours and location: a must-have for today's hybrid workspaces A quick review of key Gmail features and tools to help streamline communication and inbox control Technical Requirements: Access to Google Workspace (Enterprise edition) Who Should Attend: Administrative professionals using Google Workspace Enterprise who want quick, practical wins to start their day three steps ahead. Ideal for those managing complex calendars, heavy email volume, and hybrid work schedules who want to master essential features that protect their time and streamline daily workflows.

🔁 Bridging the Connection Between Personal Well-Being and Professional Success

AssistingBuilding foundational skills and confidence in your early career.
Career Growth & Personal Branding
Early Bird Breakout
7:45 AM - 8:30 AM

*Session repeats at 7:45 AM on Tuesday, September 15.

Administrative Professionals operate in high-demand environments that reward reliability, speed, and self-sacrifice, often at the expense of personal well-being. When stress and fatigue accumulate, taking better

…
Read More
SPEAKER: Heather Denniston | Breakout | Description: *Session repeats at 7:45 AM on Tuesday, September 15. Administrative Professionals operate in high-demand environments that reward reliability, speed, and self-sacrifice, often at the expense of personal well-being. When stress and fatigue accumulate, taking better care of yourself can feel vague, overwhelming, or unrealistic. This session offers a clear, practical approach to well-being that replaces overwhelm with direction. Drawing on behavioral science and physiology, Dr. Denniston introduces four lesser-known strategies that make well-being feel doable, approachable, and sustainable without adding more to an already full plate. The session is engaging, story-driven, and highly actionable, translating research into simple strategies that participants can immediately apply at work and in daily life. Rather than focusing on willpower or perfection, the emphasis is on understanding how the body and brain actually work and using that knowledge to create meaningful change. | Assisting | Career Growth & Personal Branding | Emotional Intelligence | Self-Assessment | Wellness & Resilience |

🔁 Performance Reviews, Raises, and Bonuses You Deserve

Career Growth & Personal Branding
Early Bird Breakout
SupportingGrowing autonomy, managing complex projects with a strategic lens.
7:45 AM - 8:30 AM

*Session repeats at 7:45 AM on Tuesday, September 15.

Walk away with a simple system to track your contributions, gather real-time feedback, and enter performance reviews and raise conversations with clarity and confidence.

This session

…
Read More
SPEAKER: Layna Castle | Breakout | Description: *Session repeats at 7:45 AM on Tuesday, September 15. Walk away with a simple system to track your contributions, gather real-time feedback, and enter performance reviews and raise conversations with clarity and confidence. This session equips executive admins with the practical tools and language you need to prove your value, turning invisible work into measurable impact that justifies raises, bonuses, and promotions.  Attendees will learn how to connect daily wins to executive priorities, prepare stronger performance reviews, and approach compensation conversations backed by evidence instead of uncertainty. Whether you're staying in your current role or positioning for new opportunities, you'll leave ready to advocate for the compensation you deserve. | Career Planning | Communications & Operations | Resume & Interview Skills | Strategic Visibility & Influence | Supporting |

🔁 Unlocking Innovation: Mastering Creative Problem Solving for Smarter Solutions

Early Bird Breakout
Strategic Partnership & Leadership
SupportingGrowing autonomy, managing complex projects with a strategic lens.
7:45 AM - 8:30 AM

*Session repeats at 7:45 AM on Tuesday, September 15.

Innovation isn’t reserved for executives. It’s a daily skill for administrative professionals. In this high-energy, hands-on session, Ayanna Castro introduces structured tools for creative problem solving

…
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SPEAKER: Ayanna Castro | Breakout | Description: *Session repeats at 7:45 AM on Tuesday, September 15. Innovation isn’t reserved for executives. It’s a daily skill for administrative professionals. In this high-energy, hands-on session, Ayanna Castro introduces structured tools for creative problem solving that transform everyday workplace challenges into opportunities for impact. Attendees will learn how to clarify problems, generate smarter solutions, and move from reactive firefighting to strategic thinking. This engaging early-morning session sets the tone for the day with practical frameworks and actionable momentum. | Change Agility | Critical Thinking & Decision Making | Organizational & Executive Support | Strategic Partnership & Leadership | Supporting |

🔁 Prompting Smarter: Practical AI Prompting Tips for Executive Assistants

AssistingBuilding foundational skills and confidence in your early career.
Early Bird Breakout
Technology & Innovation
7:45 AM - 8:30 AM

*Session repeats at 7:45 AM on Tuesday, September 15

AI can be an incredible assistant. Or it can feel frustrating, vague, and underwhelming. The difference is how you prompt.

This fast-paced session is designed specifically

…
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SPEAKER: Jarrod Edge | Breakout | Description: *Session repeats at 7:45 AM on Tuesday, September 15. AI can be an incredible assistant. Or it can feel frustrating, vague, and underwhelming. The difference is how you prompt. This fast-paced session is designed specifically for administrative professionals who want to get better results from AI tools like Microsoft Copilot, Claude, ChatGPT, and other workplace AI experiences. Instead of focusing on technical details, this session zeroes in on how to communicate with AI effectively. You'll learn simple, repeatable prompting techniques that help AI understand your intent, your audience, and your expectations—so it can deliver useful, professional results. Whether you're drafting emails, summarizing documents, preparing for meetings, or supporting leaders with written content, strong prompting can save time and improve quality. No technical background required. Just bring your curiosity and your morning coffee. | AI Prompting | Assisting | Automating Workflows | Organizational & Executive Support | Technology & Innovation |
Mon Sep 14
8:00 AM - 5:30 PM

AI Hotspot

8:00 AM - 8:45 AM

Have a question about the latest tech, innovation, and thinking for EAs? Ask an ASAP Expert in the Administrative Intelligence. Attendees identify practical AI opportunities and see examples relevant to everyday work.

Suggested Topics of

…
Read More
Have a question about the latest tech, innovation, and thinking for EAs? Ask an ASAP Expert in the Administrative Intelligence. Attendees identify practical AI opportunities and see examples relevant to everyday work.

ASAP Hub

Attendee Services
8:00 AM - 5:00 PM

Hosted by ASAP, your one-stop spot in the Exhibit Showcase for practical AI tips, personal branding, and building your case for training. Stop by the AI Hotspot to ask an ASAP expert your latest tech

…
Read More
Hosted by ASAP, your one-stop spot in the Exhibit Showcase for practical AI tips, personal branding, and building your case for training. Stop by the AI Hotspot to ask an ASAP expert your latest tech and AI questions, book a free 15-minute coaching session with Madelyn Mackie to sharpen your professional brand, or visit "Make the Case" to walk away with a clear pitch for getting training support from your boss.

Exhibit Showcase

8:00 AM - 5:00 PM

Explore latest tools, technologies, and solutions from top vendors to find your next productivity game-changer.

Read More
Explore latest tools, technologies, and solutions from top vendors to find your next productivity game-changer.

Braindate Lounge

BraindatesKnowledge-sharing conversations that you book with others to have one-on-one or in small groups on-site in the Braindate Lounge. They’re the best way to brainstorm, solve challenges, and share expertise or experiences while connecting with new (brilliant!) people.
8:00 AM - 5:30 PM
Braindates are knowledge-sharing conversations that you book with others to have one-on-one or in small groups on-site in the Braindate Lounge. They’re the best way to brainstorm, solve challenges, and share expertise or experiences while…
Read More
Braindates are knowledge-sharing conversations that you book with others to have one-on-one or in small groups on-site in the Braindate Lounge. They’re the best way to brainstorm, solve challenges, and share expertise or experiences while connecting with new (brilliant!) people. Learn more about Braindates and other networking opportunities by clicking here. Learning Concierges will be available onsite to help attendees navigate and utilize this service to make the most out of the experience! | Braindates | Networking |
Mon Sep 14
8:45 AM - 9:30 AM

AI Hotspot

8:45 AM - 9:30 AM

Have a question about the latest tech, innovation, and thinking for EAs? Ask an ASAP Expert in the Administrative Intelligence. Attendees identify practical AI opportunities and see examples relevant to everyday work.

Suggested Topics of

…
Read More
Have a question about the latest tech, innovation, and thinking for EAs? Ask an ASAP Expert in the Administrative Intelligence Attendees identify practical AI opportunities and see examples relevant to everyday work.
Mon Sep 14
9:30 AM - 9:45 AM

Welcome Remarks

All Career Stages
General SessionThe heart of the event, where all attendees come together to engage with expert speakers.
9:30 AM - 9:45 AM
Mon Sep 14
9:45 AM - 10:30 AM

HEADLINER - Momentum in the Mess: What Disruption Teaches Us

All Career Stages
General SessionThe heart of the event, where all attendees come together to engage with expert speakers.
9:45 AM - 10:30 AM

Change is constant, but disruption is defining. Drawing from her experience leading creative teams and shaping how stories, culture, and media reflect the moment we’re in, Rashida shows how reinvention is not just survival, but

…
Read More
SPEAKER: Rashida Jones | DESCRIPTION: Change is constant, but disruption is defining. Drawing from her experience leading creative teams and shaping how stories, culture, and media reflect the moment we’re in, Rashida shows how reinvention is not just survival, but strategy. She explores how curiosity fuels progress, how technology like AI expands creative possibility, and how the most effective leaders turn uncertainty into momentum. 
Mon Sep 14
10:15 AM - 11:00 AM
Mon Sep 14
10:30 AM - 11:15 AM

AI Hotspot

10:30 AM - 11:15 AM

Have a question about the latest tech, innovation, and thinking for EAs? Ask an ASAP Expert in the Administrative Intelligence. Attendees identify practical AI opportunities and see examples relevant to everyday work.

Suggested Topics of

…
Read More
Have a question about the latest tech, innovation, and thinking for EAs? Ask an ASAP Expert in the Administrative Intelligence. Attendees identify practical AI opportunities and see examples relevant to everyday work.
Mon Sep 14
10:40 AM - 11:00 AM
Mon Sep 14
11:00 AM - 3:00 PM

Microsoft Office Specialist: Associate Certification

CertificationPre-registration is required.
MOS
PartneringBuilding executive influence and contributing to organizational strategy.
SupportingGrowing autonomy, managing complex projects with a strategic lens.
Technology & Innovation
11:00 AM - 3:00 PM

*Pre-Registration Required.
This is a 4-day workshop.

What is MOS?
The Microsoft Office Specialist (MOS): Associate Certification bootcamp is an immersive, hands-on workshop designed for professionals who want to maximize their technical proficiency and earn

…
Read More
SPEAKER: Neil Malek | DESCRIPTION: *Pre-Registration Required. This is a 3-day workshop. What is MOS? The Microsoft Office Specialist (MOS): Associate Certification bootcamp is an immersive, hands-on workshop designed for professionals who want to maximize their technical proficiency and earn a globally recognized credential: the Microsoft Office Specialist (MOS) Associate Certification. This credential requires passing three of the following exams: Excel, Word, and PowerPoint. Course instructor Neil Malek of Knack Training will host this hands-on workshop for three days of 4-hour intensive, live sessions that will help build confidence and competence. Plus, enrollees will receive a complete suite of pre- and post-event learning support to ensure success. | Certification | MOS | Automating Workflows | Data Analysis & Visualization | Document Design | Technology & Innovation | Partnering
Mon Sep 14
12:00 PM - 1:30 PM

Lunch (For Certifications Only)

CertificationPre-registration is required.
12:00 PM - 1:30 PM
Mon Sep 14
12:30 PM - 12:45 PM
Mon Sep 14
1:00 PM - 1:15 PM

Innovation Theater: Sponsored by Troop Travel - Quick Tips for Smaller Meeting Planning Decisions

1:00 PM - 1:15 PM

Whether you're choosing a location, setting dates, or evaluating venues, the best planners don't wing it. They work from a consistent set of checks that keep meetings on track before the first
decision

…
Read More
Mon Sep 14
2:45 PM - 3:15 PM

Coffee Break (For Certifications Only)

CertificationPre-registration is required.
2:45 PM - 3:15 PM
Mon Sep 14
3:15 PM - 4:45 PM

🔁 Foundations of Corporate Governance for Executive Assistants

MasterclassIn-depth seminar focused on practical applications and skill-building.
PartneringBuilding executive influence and contributing to organizational strategy.
Strategic Partnership & Leadership
SupportingGrowing autonomy, managing complex projects with a strategic lens.
3:15 PM - 4:45 PM

*Session repeats at 1:30 PM on Tuesday, September 15th.

Corporate governance is no longer just a boardroom concept, it is an essential part of the modern executive office. Yet many EAs are expected to support

…
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SPEAKER: Julie Perrine| DESCRIPTION: Corporate governance is no longer just a boardroom concept, it is an essential part of the modern executive office. Yet many EAs are expected to support governance-related work without ever being formally trained in it. In this interactive masterclass, you'll demystify corporate governance and explore what it actually looks like operationally inside the executive office. You'll gain confidence in the language, structures, and rhythms that drive governance work, including board reporting cycles, agenda management, decision tracking, compliance coordination, and executive support responsibilities. Through real-world examples, guided activities, and practical frameworks, you'll leave with a stronger understanding of how governance functions day-to-day and how you can support it more strategically and confidently. Key Takeaways: Understand the fundamentals of corporate governance in practical, executive office terms Identify the governance rhythms and cycles administrators commonly support Build confidence navigating governance terminology and structures Support board and leadership meeting preparation more effectively Apply practical governance tools such as calendars, board pack checklists, and decision trackers Who Should Attend: Administrative Professionals who support governance-related work but have never been formally trained in how governance actually works. Ideal for those supporting board reporting cycles, leadership meetings, and compliance coordination who want to operate with greater confidence, strategic understanding, and practical tools.

🔁 ROUNDTABLE: Meetings That Move Work Forward

Communication & Operations
PartneringBuilding executive influence and contributing to organizational strategy.
RoundtableRoundtables are collaborative environments for peer-to-peer knowledge sharing and open discussions.
SupportingGrowing autonomy, managing complex projects with a strategic lens.
3:15 PM - 4:30 PM

*Session repeats at 1:30 PM on Tuesday, September 15.

Most meetings don't go wrong in the room. The real issues usually start before the meeting begins or in what gets missed after they end.

This

…
Read More
SPEAKER: Jodie Mears | Roundtable | Description: *Session repeats at 1:30 PM on Tuesday, September 15. Most meetings don't go wrong in the room. The real issues usually start before the meeting begins or in what gets missed after they end. This roundtable explores the systems assistants use to make meetings clearer, more purposeful, and easier for leaders to act on. Through peer-led conversation, we'll discuss what's working right now around agendas, pre-reads, action ownership, recurring meetings, and follow-up habits that keep work moving. For assistants looking to progress into an Executive Assistant role, this is also a chance to explore how owning actions, driving follow-through, and protecting outcomes in meetings helps position you at the next level. | Meeting & Time Management | Communication & Operations | Critical Thinking & Decision Making | Organizational & Executive Support | Partnering | Supporting |

🔁 The Meeting Machine: Build a Meeting Culture That Runs Itself

Communication & Operations
MasterclassIn-depth seminar focused on practical applications and skill-building.
SupportingGrowing autonomy, managing complex projects with a strategic lens.
3:15 PM - 4:45 PM

*Session repeats at 1:30 PM on Tuesday, September 15.

Meetings don't become chaotic on their own. They reflect the system behind them.

When there are no clear standards for how meetings are structured, how decisions

…
Read More
SPEAKER: Melissa Peoples | Masterclass | Description: *Session repeats at 1:30 PM on Tuesday, September 15. Meetings don't become chaotic on their own. They reflect the system behind them. When there are no clear standards for how meetings are structured, how decisions are made, or how work moves forward, teams default to reacting in real time. That's when calendar churn happens, volume increases, conversations repeat, and follow-through becomes non-existent. In this session we will break down how to bring structure to meeting environments where inputs are intentional, decisions are clear, and outcomes do not rely on constant intervention. You will explore how consistency, expectations, and simple standards create a system that reduces noise and drives execution. | Communications & Operations | Meeting & Time Management | Change Agility | Organizational & Executive Support | Supporting |

🔁 M365 Copilot Essentials: Transforming Everyday Tasks in Excel, Word, PowerPoint, Teams, Outlook & OneDrive

AssistingBuilding foundational skills and confidence in your early career.
MasterclassIn-depth seminar focused on practical applications and skill-building.
Technology & Innovation
3:15 PM - 4:45 PM

*Session repeats at 1:30 PM on Tuesday, September 15.

This session introduces Microsoft 365 Copilot (Licensed Version) and how it seamlessly integrates with the core apps your organization already uses every day. We'll explore

…
Read More
SPEAKER: Chris Menard | Masterclass | Description: *Session repeats at 1:30 PM on Tuesday, September 15. This session introduces Microsoft 365 Copilot (Licensed Version) and how it seamlessly integrates with the core apps your organization already uses every day. We'll explore how Copilot brings secure, enterprise-grade AI directly into Word, Excel, PowerPoint, Outlook, and Teams - helping you work faster, think more strategically, and reduce time spent on routine tasks. You'll see practical examples of Copilot in action: drafting and refining documents in Word, analyzing and summarizing data in Excel, creating presentations in PowerPoint, managing email and calendars more efficiently in Outlook, and capturing insights and action items from conversations in Teams. By the end, you'll understand what Copilot can do and how to apply it immediately to improve productivity, collaboration, and work quality across Microsoft 365. | Assisting | AI Prompting | Automating Workflows | Document Design | Technology & Innovation |

🔁 ROUNDTABLE: Breaking Into Executive Support: Your Roadmap to EA Success

Career Growth & Personal Branding
RoundtableRoundtables are collaborative environments for peer-to-peer knowledge sharing and open discussions.
SupportingGrowing autonomy, managing complex projects with a strategic lens.
3:15 PM - 4:30 PM

*Session repeats at 1:30 PM on Tuesday, September 15.

New to the EA profession or considering the transition? This roundtable offers a supportive space to discuss the realities of building a career in executive support.

…
Read More
SPEAKER: Lindsay Robinson | Roundtable | Description:*Session repeats at 1:30 PM on Tuesday, September 15. New to the EA profession or considering the transition? This roundtable offers a supportive space to discuss the realities of building a career in executive support. Facilitated by experienced EA Lindsay Robinson, you'll explore what it takes to move through different support levels, develop essential skills employers seek, and navigate the unique challenges of establishing yourself in this field. Share questions, gain insights from peers at various career stages, and leave with actionable steps for your EA journey. | Assisting | Career Growth & Personal Brainding | Career Planning | Goal Setting | Strategic Visibility & Influence | Supporting |

🔁 ROUNDTABLE: Leveraging Generational Strengths at Work

PartneringBuilding executive influence and contributing to organizational strategy.
RoundtableRoundtables are collaborative environments for peer-to-peer knowledge sharing and open discussions.
Strategic Partnership & Leadership
3:15 PM - 4:30 PM

*Session repeats at 1:30 PM on Tuesday, September 15.

This interactive roundtable empowers administrative professionals to foster collaboration and understanding across generational divides. Through candid, peer-led conversation, participants will explore practical strategies to bridge communication

…
Read More
SPEAKER: Cherron Castillo | Roundtable | Description: *Session repeats at 1:30 PM on Tuesday, September 15. This interactive roundtable empowers administrative professionals to foster collaboration and understanding across generational divides. Through candid, peer-led conversation, participants will explore practical strategies to bridge communication gaps, navigate differences in work styles, and challenge stereotypes that hinder team cohesion. By addressing unconscious biases and building mutual respect, you'll leave equipped to create a positive, high-performing team culture that leverages the strengths of every generation. Who Should Attend: This conversation is ideal for those who are curious about generational dynamics, willing to challenge assumptions, and ready to both ask thoughtful questions and share real workplace experiences. If you’ve ever navigated differences in communication styles, work expectations, or feedback preferences and want practical insight from peers facing similar challenges, come prepared to engage, contribute, and learn in a candid, solution-focused dialogue about building stronger, multigenerational teams. | Strategic Partnership & Leadership | Building & Leading Teams | Emotional Intelligence | Partnering | Relationship Management |

🔁 How to Get C-Suite Mentorships

Career Growth & Personal Branding
LeadingOwning large-scale initiatives and serving as a senior strategic advisor.
MasterclassIn-depth seminar focused on practical applications and skill-building.
PartneringBuilding executive influence and contributing to organizational strategy.
Strategic Partnership & Leadership
3:15 PM - 4:45 PM

*Session repeats at 1:30 PM on Tuesday, September 15.

This masterclass shows administrative professionals exactly how to identify the right leaders, create natural connection points, and position yourself as someone executives want to invest in,

…
Read More
SPEAKER: Layna Castle | Masterclass | Description: **Session repeats at 1:30 PM on Tuesday, September 15. This masterclass shows administrative professionals exactly how to identify the right leaders, create natural connection points, and position yourself as someone executives want to invest in, without feeling awkward or transactional. Leave with a 30-day action plan, plug-and-play outreach scripts, and a clear roadmap to build authentic relationships with C-Suite executives who can advocate for your career growth. You'll explore the critical difference between mentorship (guidance) and sponsorship (active advocacy), clarify your own career goals, and design a strategic plan to connect with high-impact leaders in your organization or industry. By the end of this session, you'll have a repeatable framework for building executive relationships that open doors. | Strategic Partnership & Leadership | Career Growth & Personal Branding | Leading | Networking & Relationship Building | Partnering | Strategic Visibility & Influence |

🔁 Architecting Your Day: Time Mastery and Priority Alignment for Support Professionals

AssistingBuilding foundational skills and confidence in your early career.
Career Growth & Personal Branding
MasterclassIn-depth seminar focused on practical applications and skill-building.
3:15 PM - 4:30 PM

*Session repeats at 1:30 PM on Tuesday, September 15.

Executive and administrative professionals often carry the priorities, emotions, and urgencies of an entire organization. It is easy to slip into a day driven by reaction

…
Read More
SPEAKER: Heather Denniston | Masterclass | Description: *Session repeats at 1:30 PM on Tuesday, September 15. Executive and administrative professionals often carry the priorities, emotions, and urgencies of an entire organization. It is easy to slip into a day driven by reaction rather than intention. Architecting Your Day provides a simple, science-backed framework that helps you regain clarity, protect your energy, and operate at a higher level of focus and influence. Through four essential components -Ignition Switch, Day by Design, Break Science, and Recovery - you'll learn how to build a workday that supports both high performance and personal well-being. | Assisting | Goal Setting | Wellness & Resillience |

🔁 Confident and Assertive: The Toolkit for Standing Strong

Communication & Operations
MasterclassIn-depth seminar focused on practical applications and skill-building.
SupportingGrowing autonomy, managing complex projects with a strategic lens.
3:15 PM - 4:30 PM

*Session repeats at 1:30 PM on Tuesday, September 15.

Confidence is not just a nice-to-have, it's a career accelerator, especially for Administrative Professionals who are stepping into more strategic, executive-level roles. At times, APs downplay

…
Read More
SPEAKER: Mary Ritz | Masterclass | Description: *Session repeats at 1:30 PM on Tuesday, September 15. Confidence is not just a nice-to-have, it's a career accelerator, especially for Administrative Professionals who are stepping into more strategic, executive-level roles. At times, APs downplay their voice, even when they hold critical insight, context, and influence that leaders rely on. This empowering session is designed for APs who are supporting, or want to support, at a higher level, are transitioning into AE roles, or are intentionally positioning themselves as strategic partners. You will gain practical tools to speak up with authority, set boundaries without fear, and engage leaders with confidence and credibility. This is about moving beyond "supporting tasks" to confidently contributing to decisions, conversations, and outcomes that matter. You will walk away ready to handle complex conversations, advocate for yourself and your role, and project the kind of executive-level presence that earns respect, trust, and expanded responsibility. | Communication & Operation | Executive Presence & Presentation | Relationship Management | Strategic Visibility & Influence | Supporting |
Mon Sep 14
4:15 PM - 5:00 PM

AI Hotspot

4:15 PM - 5:00 PM

Have a question about the latest tech, innovation, and thinking for EAs? Ask an ASAP Expert in the Administrative Intelligence. Attendees identify practical AI opportunities and see examples relevant to everyday work.

Suggested Topics of

…
Read More
Have a question about the latest tech, innovation, and thinking for EAs? Ask an ASAP Expert in the Administrative Intelligence. Attendees identify practical AI opportunities and see examples relevant to everyday work.
Tue Sep 15
7:00 AM - 5:00 PM

Breakfast (For Certifications Only)

CertificationPre-registration is required.
7:00 AM - 8:00 AM

Continental Breakfast

7:00 AM - 9:00 AM

Attendee Services

Attendee Services
7:00 AM - 5:00 PM
Our Attendee Services team is here to assist with registration and conference-related questions. 
Tue Sep 15
8:00 AM - 5:00 PM

ASAP Hub

Attendee Services
8:00 AM - 5:00 PM

Hosted by ASAP, your one-stop spot in the Exhibit Showcase for practical AI tips, personal branding, and building your case for training. Stop by the AI Hotspot to ask an ASAP expert your latest tech

…
Read More
Hosted by ASAP, your one-stop spot in the Exhibit Showcase for practical AI tips, personal branding, and building your case for training. Stop by the AI Hotspot to ask an ASAP expert your latest tech and AI questions, book a free 15-minute coaching session with Madelyn Mackie to sharpen your professional brand, or visit "Make the Case" to walk away with a clear pitch for getting training support from your boss.

Exhibit Showcase

8:00 AM - 3:30 PM

Explore latest tools, technologies, and solutions from top vendors to find your next productivity game-changer.

Read More
Explore latest tools, technologies, and solutions from top vendors to find your next productivity game-changer.

Braindate Lounge

BraindatesKnowledge-sharing conversations that you book with others to have one-on-one or in small groups on-site in the Braindate Lounge. They’re the best way to brainstorm, solve challenges, and share expertise or experiences while connecting with new (brilliant!) people.
8:00 AM - 3:30 PM
Braindates are knowledge-sharing conversations that you book with others to have one-on-one or in small groups on-site in the Braindate Lounge. They’re the best way to brainstorm, solve challenges, and share expertise or experiences while…
Read More
Braindates are knowledge-sharing conversations that you book with others to have one-on-one or in small groups on-site in the Braindate Lounge. They’re the best way to brainstorm, solve challenges, and share expertise or experiences while connecting with new (brilliant!) people. Learn more about Braindates and other networking opportunities by clicking here. Learning Concierges will be available onsite to help attendees navigate and utilize this service to make the most out of the experience! | Braindates | Networking |

Microsoft Office Specialist: Associate Certification

CertificationPre-registration is required.
MOS
PartneringBuilding executive influence and contributing to organizational strategy.
SupportingGrowing autonomy, managing complex projects with a strategic lens.
Technology & Innovation
8:00 AM - 12:00 PM

*Pre-Registration Required.
This is a 4-day workshop.

What is MOS?
The Microsoft Office Specialist (MOS): Associate Certification bootcamp is an immersive, hands-on workshop designed for professionals who want to maximize their technical proficiency and earn

…
Read More
SPEAKER: Neil Malek | DESCRIPTION: *Pre-Registration Required. This is a 3-day workshop. What is MOS? The Microsoft Office Specialist (MOS): Associate Certification bootcamp is an immersive, hands-on workshop designed for professionals who want to maximize their technical proficiency and earn a globally recognized credential: the Microsoft Office Specialist (MOS) Associate Certification. This credential requires passing three of the following exams: Excel, Word, and PowerPoint. Course instructor Neil Malek of Knack Training will host this hands-on workshop for three days of 4-hour intensive, live sessions that will help build confidence and competence. Plus, enrollees will receive a complete suite of pre- and post-event learning support to ensure success. | Certification | MOS | Automating Workflows | Data Analysis & Visualization | Document Design | Technology & Innovation | Partnering
Tue Sep 15
12:00 PM - 1:30 PM

Lunch (For Certifications Only)

CertificationPre-registration is required.
12:00 PM - 1:30 PM

AI Hotspot

12:00 PM - 1:00 PM

Have a question about the latest tech, innovation, and thinking for EAs? Ask an ASAP Expert in the Administrative Intelligence. Attendees identify practical AI opportunities and see examples relevant to everyday work.

Suggested Topics of

…
Read More
Have a question about the latest tech, innovation, and thinking for EAs? Ask an ASAP Expert in the Administrative Intelligence. Attendees identify practical AI opportunities and see examples relevant to everyday work.

Innovation Theater: ASAP Certifications

12:00 PM - 12:15 PM

Not sure whether certification is right for you, or which program to enroll in? Join us for a look inside PACE and SEAC: who each credential is built for, what you'll learn, and a walkthrough

…
Read More
Not sure whether certification is right for you, or which program to enroll in? Join us for a look inside PACE and SEAC: who each credential is built for, what you'll learn, and a walkthrough of the newest program. Bring your questions!

Lunch

12:00 PM - 1:30 PM
Tue Sep 15
1:00 PM - 2:00 PM

AI Hotspot

1:00 PM - 2:00 PM

Have a question about the latest tech, innovation, and thinking for EAs? Ask an ASAP Expert in the Administrative Intelligence. Attendees identify practical AI opportunities and see examples relevant to everyday work.

Suggested Topics of

…
Read More
Have a question about the latest tech, innovation, and thinking for EAs? Ask an ASAP Expert in the Administrative Intelligence. Attendees identify practical AI opportunities and see examples relevant to everyday work.
Tue Sep 15
1:30 PM - 3:00 PM

Foundations of Corporate Governance for Executive Assistants

MasterclassIn-depth seminar focused on practical applications and skill-building.
Strategic Partnership & Leadership
1:30 PM - 3:00 PM

*REPEAT SESSION

Corporate governance is no longer just a boardroom concept, it is an essential part of the modern executive office. Yet many EAs are expected to support governance-related work without ever being formally trained

…
Read More
SPEAKER: Julie Perrine | DESCRIPTION: *REPEAT SESSION Corporate governance is no longer just a boardroom concept, it is an essential part of the modern executive office. Yet many EAs are expected to support governance-related work without ever being formally trained in it. In this interactive masterclass, you'll demystify corporate governance and explore what it actually looks like operationally inside the executive office. You'll gain confidence in the language, structures, and rhythms that drive governance work, including board reporting cycles, agenda management, decision tracking, compliance coordination, and executive support responsibilities. Through real-world examples, guided activities, and practical frameworks, you'll leave with a stronger understanding of how governance functions day-to-day and how you can support it more strategically and confidently. Key Takeaways: Understand the fundamentals of corporate governance in practical, executive office terms Identify the governance rhythms and cycles administrators commonly support Build confidence navigating governance terminology and structures Support board and leadership meeting preparation more effectively Apply practical governance tools such as calendars, board pack checklists, and decision trackers   Who Should Attend: Administrative Professionals who support governance-related work but have never been formally trained in how governance actually works. Ideal for those supporting board reporting cycles, leadership meetings, and compliance coordination who want to operate with greater confidence, strategic understanding, and practical tools.

ROUNDTABLE: Meetings That Move Work Forward

Communication & Operations
PartneringBuilding executive influence and contributing to organizational strategy.
RoundtableRoundtables are collaborative environments for peer-to-peer knowledge sharing and open discussions.
SupportingGrowing autonomy, managing complex projects with a strategic lens.
1:30 PM - 2:45 PM

*REPEAT SESSION

Most meetings don't go wrong in the room. The real issues usually start before the meeting begins or in what gets missed after they end.

This roundtable explores the systems assistants use to

…
Read More
SPEAKER: Jodie Mears | Roundtable | Description: *REPEAT SESSION Most meetings don't go wrong in the room. The real issues usually start before the meeting begins or in what gets missed after they end. This roundtable explores the systems assistants use to make meetings clearer, more purposeful, and easier for leaders to act on. Through peer-led conversation, we'll discuss what's working right now around agendas, pre-reads, action ownership, recurring meetings, and follow-up habits that keep work moving. For assistants looking to progress into an Executive Assistant role, this is also a chance to explore how owning actions, driving follow-through, and protecting outcomes in meetings helps position you at the next level. | Meeting & Time Management | Communication & Operations | Critical Thinking & Decision Making | Organizational & Executive Support | Partnering | Supporting |

The Meeting Machine: Build a Meeting Culture That Runs Itself

Communication & Operations
MasterclassIn-depth seminar focused on practical applications and skill-building.
SupportingGrowing autonomy, managing complex projects with a strategic lens.
1:30 PM - 3:00 PM

*REPEAT SESSION

Meetings don't become chaotic on their own. They reflect the system behind them.

When there are no clear standards for how meetings are structured, how decisions are made, or how work moves forward,

…
Read More
SPEAKER: Melissa Peoples | Masterclass | Description: *Session repeats at 1:30 PM on Tuesday, September 15. Meetings don't become chaotic on their own. They reflect the system behind them. When there are no clear standards for how meetings are structured, how decisions are made, or how work moves forward, teams default to reacting in real time. That's when calendar churn happens, volume increases, conversations repeat, and follow-through becomes non-existent. In this session we will break down how to bring structure to meeting environments where inputs are intentional, decisions are clear, and outcomes do not rely on constant intervention. You will explore how consistency, expectations, and simple standards create a system that reduces noise and drives execution. | Communications & Operations | Meeting & Time Management | Change Agility | Organizational & Executive Support | Supporting |

M365 Copilot Essentials: Transforming Everyday Tasks in Excel, Word, PowerPoint, Teams, Outlook & OneDrive

AssistingBuilding foundational skills and confidence in your early career.
MasterclassIn-depth seminar focused on practical applications and skill-building.
Technology & Innovation
1:30 PM - 3:00 PM

*REPEAT SESSION

This session introduces Microsoft 365 Copilot (Licensed Version) and how it seamlessly integrates with the core apps your organization already uses every day. We'll explore how Copilot brings secure, enterprise-grade AI directly into

…
Read More
SPEAKER: Chris Menard | Masterclass | Description: *REPEAT Session This session introduces Microsoft 365 Copilot (Licensed Version) and how it seamlessly integrates with the core apps your organization already uses every day. We'll explore how Copilot brings secure, enterprise-grade AI directly into Word, Excel, PowerPoint, Outlook, and Teams - helping you work faster, think more strategically, and reduce time spent on routine tasks. You'll see practical examples of Copilot in action: drafting and refining documents in Word, analyzing and summarizing data in Excel, creating presentations in PowerPoint, managing email and calendars more efficiently in Outlook, and capturing insights and action items from conversations in Teams. By the end, you'll understand what Copilot can do and how to apply it immediately to improve productivity, collaboration, and work quality across Microsoft 365. | Assisting | AI Prompting | Automating Workflows | Document Design | Technology & Innovation |

ROUNDTABLE: Breaking Into Executive Support: Your Roadmap to EA Success

AssistingBuilding foundational skills and confidence in your early career.
Career Growth & Personal Branding
RoundtableRoundtables are collaborative environments for peer-to-peer knowledge sharing and open discussions.
SupportingGrowing autonomy, managing complex projects with a strategic lens.
1:30 PM - 2:45 PM

*REPEAT SESSION

New to the EA profession or considering the transition? This roundtable offers a supportive space to discuss the realities of building a career in executive support. Facilitated by experienced EA Lindsay Robinson, you'll

…
Read More
SPEAKER: Lindsay Robinson | Roundtable | Description:*REPEAT SESSION New to the EA profession or considering the transition? This roundtable offers a supportive space to discuss the realities of building a career in executive support. Facilitated by experienced EA Lindsay Robinson, you'll explore what it takes to move through different support levels, develop essential skills employers seek, and navigate the unique challenges of establishing yourself in this field. Share questions, gain insights from peers at various career stages, and leave with actionable steps for your EA journey. | Assisting | Career Growth & Personal Brainding | Career Planning | Goal Setting | Strategic Visibility & Influence | Supporting |

ROUNDTABLE: Leveraging Generational Strengths at Work

PartneringBuilding executive influence and contributing to organizational strategy.
RoundtableRoundtables are collaborative environments for peer-to-peer knowledge sharing and open discussions.
Strategic Partnership & Leadership
1:30 PM - 2:45 PM

*REPEAT SESSION

This interactive roundtable empowers administrative professionals to foster collaboration and understanding across generational divides. Through candid, peer-led conversation, participants will explore practical strategies to bridge communication gaps, navigate differences in work styles, and

…
Read More
SPEAKER: Cherron Castillo | Roundtable | Description: *REPEAT SESSION This interactive roundtable empowers administrative professionals to foster collaboration and understanding across generational divides. Through candid, peer-led conversation, participants will explore practical strategies to bridge communication gaps, navigate differences in work styles, and challenge stereotypes that hinder team cohesion. By addressing unconscious biases and building mutual respect, you'll leave equipped to create a positive, high-performing team culture that leverages the strengths of every generation. Who Should Attend: This conversation is ideal for those who are curious about generational dynamics, willing to challenge assumptions, and ready to both ask thoughtful questions and share real workplace experiences. If you’ve ever navigated differences in communication styles, work expectations, or feedback preferences and want practical insight from peers facing similar challenges, come prepared to engage, contribute, and learn in a candid, solution-focused dialogue about building stronger, multigenerational teams. | Strategic Partnership & Leadership | Building & Leading Teams | Emotional Intelligence | Partnering | Relationship Management |

How to Get C-Suite Mentorships

LeadingOwning large-scale initiatives and serving as a senior strategic advisor.
MasterclassIn-depth seminar focused on practical applications and skill-building.
PartneringBuilding executive influence and contributing to organizational strategy.
Strategic Partnership & Leadership
1:30 PM - 3:00 PM

*REPEAT SESSION

The strongest careers aren't built on who you know; they're built on who knows your value.

Most administrative professionals are told to "find a mentor," but mentorship alone won't move your career forward.

…
Read More
SPEAKER: Layna Castle | Masterclass | Description: *REPEAT SESSION This masterclass shows administrative professionals exactly how to identify the right leaders, create natural connection points, and position yourself as someone executives want to invest in, without feeling awkward or transactional. Leave with a 30-day action plan, plug-and-play outreach scripts, and a clear roadmap to build authentic relationships with C-Suite executives who can advocate for your career growth. You'll explore the critical difference between mentorship (guidance) and sponsorship (active advocacy), clarify your own career goals, and design a strategic plan to connect with high-impact leaders in your organization or industry. By the end of this session, you'll have a repeatable framework for building executive relationships that open doors. | Strategic Partnership & Leadership | Career Growth & Personal Branding | Leading | Networking & Relationship Building | Partnering | Strategic Visibility & Influence |

Architecting Your Day: Time Mastery and Priority Alignment for Support Professionals

AssistingBuilding foundational skills and confidence in your early career.
Career Growth & Personal Branding
MasterclassIn-depth seminar focused on practical applications and skill-building.
1:30 PM - 2:45 PM

*REPEAT SESSION

Executive and administrative professionals often carry the priorities, emotions, and urgencies of an entire organization. It is easy to slip into a day driven by reaction rather than intention. Architecting Your Day provides

…
Read More
SPEAKER: Heather Denniston | Masterclass | Description: *REPEAT SESSION Executive and administrative professionals often carry the priorities, emotions, and urgencies of an entire organization. It is easy to slip into a day driven by reaction rather than intention. Architecting Your Day provides a simple, science-backed framework that helps you regain clarity, protect your energy, and operate at a higher level of focus and influence. Through four essential components -Ignition Switch, Day by Design, Break Science, and Recovery - you'll learn how to build a workday that supports both high performance and personal well-being. | Assisting | Goal Setting | Wellness & Resillience |

Confident and Assertive: The Toolkit for Standing Strong

Communication & Operations
MasterclassIn-depth seminar focused on practical applications and skill-building.
SupportingGrowing autonomy, managing complex projects with a strategic lens.
1:30 PM - 2:45 PM

*REPEAT SESSION

Confidence is not just a nice-to-have, it's a career accelerator, especially for Administrative Professionals who are stepping into more strategic, executive-level roles. At times, APs downplay their voice, even when they hold critical

…
Read More
SPEAKER: Mary Ritz | Masterclass | Description: *Session repeats at 1:30 PM on Tuesday, September 15. Confidence is not just a nice-to-have, it's a career accelerator, especially for Administrative Professionals who are stepping into more strategic, executive-level roles. At times, APs downplay their voice, even when they hold critical insight, context, and influence that leaders rely on. This empowering session is designed for APs who are supporting, or want to support, at a higher level, are transitioning into AE roles, or are intentionally positioning themselves as strategic partners. You will gain practical tools to speak up with authority, set boundaries without fear, and engage leaders with confidence and credibility. This is about moving beyond "supporting tasks" to confidently contributing to decisions, conversations, and outcomes that matter. You will walk away ready to handle complex conversations, advocate for yourself and your role, and project the kind of executive-level presence that earns respect, trust, and expanded responsibility. | Communication & Operation | Executive Presence & Presentation | Relationship Management | Strategic Visibility & Influence | Supporting |
Tue Sep 15
2:00 PM - 3:00 PM

AI Hotspot

2:00 PM - 3:00 PM

Have a question about the latest tech, innovation, and thinking for EAs? Ask an ASAP Expert in the Administrative Intelligence. Attendees identify practical AI opportunities and see examples relevant to everyday work.

Suggested Topics of

…
Read More
Have a question about the latest tech, innovation, and thinking for EAs? Ask an ASAP Expert in the Administrative Intelligence. Attendees identify practical AI opportunities and see examples relevant to everyday work.
Tue Sep 15
2:45 PM - 3:30 PM

Coffee Break

2:45 PM - 3:30 PM
Tue Sep 15
3:00 PM - 4:00 PM

AI Hotspot

3:00 PM - 4:00 PM

Have a question about the latest tech, innovation, and thinking for EAs? Ask an ASAP Expert in the Administrative Intelligence. Attendees identify practical AI opportunities and see examples relevant to everyday work.

Suggested Topics of

…
Read More
Have a question about the latest tech, innovation, and thinking for EAs? Ask an ASAP Expert in the Administrative Intelligence. Attendees identify practical AI opportunities and see examples relevant to everyday work.
Tue Sep 15
3:30 PM - 3:55 PM

ASAP Awards

All Career Stages
General SessionThe heart of the event, where all attendees come together to engage with expert speakers.
3:30 PM - 3:55 PM

The ASAP Awards recognize administrative professionals whose work is reshaping how organizations run, from strategic partnership and executive collaboration to technology innovation, operational impact, and culture building. This year's winners were nominated by executives, peers,

…
Read More
The ASAP Awards recognize administrative professionals whose work is reshaping how organizations run, from strategic partnership and executive collaboration to technology innovation, operational impact, and culture building. This year's winners were nominated by executives, peers, and in some cases themselves, and each one represents a different way the profession is stepping into influence. Join us live as we bring all four winners on stage to share their moment and their story. Curious about our next awards cycle? Visit asaporg.com/awards to see the categories, eligibility, and how to nominate.
Tue Sep 15
3:55 PM - 4:00 PM

Remarks by Title Sponsor - Edible

All Career Stages
General SessionThe heart of the event, where all attendees come together to engage with expert speakers.
3:55 PM - 4:00 PM
Tue Sep 15
4:00 PM - 5:00 PM

AI Hotspot

4:00 PM - 5:00 PM

Have a question about the latest tech, innovation, and thinking for EAs? Ask an ASAP Expert in the Administrative Intelligence. Attendees identify practical AI opportunities and see examples relevant to everyday work.

Suggested Topics of

…
Read More
Have a question about the latest tech, innovation, and thinking for EAs? Ask an ASAP Expert in the Administrative Intelligence. Attendees identify practical AI opportunities and see examples relevant to everyday work.

Hot Takes & Hard Data: The State of the Profession

All Career Stages
General SessionThe heart of the event, where all attendees come together to engage with expert speakers.
4:00 PM - 5:00 PM

Join us for a panel on the state of the profession with the latest data from the American Society of Administrative Professionals (ASAP).

Featuring experts and advocates for the administrative profession and administrative leaders.

Read More
SPEAKERS: Leah Warwick, Angie Dodge, Lindsay Robinson | General Session | Description: Join us for a panel on the state of the profession with the latest data from the American Society of Administrative Professionals (ASAP). Featuring experts and advocates for the administrative profession and administrative leaders.
Tue Sep 15
7:00 PM - 9:00 PM

Grand Ole APC Social

Networking
7:00 PM - 9:00 PM

Join us for some true Southern hospitality at the Gaylord. Let's celebrate the best of Nashville — from lively local entertainment to classic Southern desserts and signature drinks. It's the perfect opportunity to connect with

…
Read More
Join us for some true Southern hospitality at the Gaylord. Let's celebrate the best of Nashville — from lively local entertainment to classic Southern desserts and signature drinks. It's the perfect opportunity to connect with colleagues, unwind, and soak in the charm of Music City.   Y'all don't want to miss it! 
Wed Sep 16
7:30 AM - 8:30 AM
Wed Sep 16
8:00 AM - 11:30 AM

Attendee Services

Attendee Services
8:00 AM - 11:30 AM

Our Attendee Services team is here to assist with registration and conference-related questions.

Read More
Our Attendee Services team is here to assist with registration and conference-related questions. 
Wed Sep 16
8:30 AM - 11:30 AM

Microsoft Office Specialist: Associate Certification

CertificationPre-registration is required.
MOS
PartneringBuilding executive influence and contributing to organizational strategy.
SupportingGrowing autonomy, managing complex projects with a strategic lens.
Technology & Innovation
8:30 AM - 11:30 AM

*Pre-Registration Required.
This is a 4-day workshop.

What is MOS?
The Microsoft Office Specialist (MOS): Associate Certification bootcamp is an immersive, hands-on workshop designed for professionals who want to maximize their technical proficiency and earn

…
Read More
SPEAKER: Neil Malek | DESCRIPTION: *Pre-Registration Required. This is a 3-day workshop. What is MOS? The Microsoft Office Specialist (MOS): Associate Certification bootcamp is an immersive, hands-on workshop designed for professionals who want to maximize their technical proficiency and earn a globally recognized credential: the Microsoft Office Specialist (MOS) Associate Certification. This credential requires passing three of the following exams: Excel, Word, and PowerPoint. Course instructor Neil Malek of Knack Training will host this hands-on workshop for three days of 4-hour intensive, live sessions that will help build confidence and competence. Plus, enrollees will receive a complete suite of pre- and post-event learning support to ensure success. | Certification | MOS | Automating Workflows | Data Analysis & Visualization | Document Design | Technology & Innovation | Partnering
Sun Sep 13
7:00 AM - 6:00 PM

Attendee Services & Badge Pick-Up

Attendee Services
7:00 AM - 6:00 PM

Our Attendee Services team is here to assist with registration and conference-related questions. 

Read More
Our Attendee Services team is here to assist with registration and conference-related questions. 
Sun Sep 13
8:00 AM - 12:30 PM

Microsoft Office Specialist: Associate Certification

CertificationPre-registration is required.
MOS
PartneringBuilding executive influence and contributing to organizational strategy.
SupportingGrowing autonomy, managing complex projects with a strategic lens.
Technology & Innovation
8:00 AM - 12:30 PM

*Pre-Registration Required.
This is a 4-day workshop.

What is MOS?
The Microsoft Office Specialist (MOS): Associate Certification bootcamp is an immersive, hands-on workshop designed for professionals who want to maximize their technical proficiency and earn

…
Read More
*Pre-Registration Required. This is a 3-day workshop. What is MOS? The Microsoft Office Specialist (MOS): Associate Certification bootcamp is an immersive, hands-on workshop designed for professionals who want to maximize their technical proficiency and earn a globally recognized credential: the Microsoft Office Specialist (MOS) Associate Certification. This credential requires passing three of the following exams: Excel, Word, and PowerPoint. Course instructor Neil Malek of Knack Training will host this hands-on workshop for three days of 4-hour intensive, live sessions that will help build confidence and competence. Plus, enrollees will receive a complete suite of pre- and post-event learning support to ensure success. | Certification | MOS | Automating Workflows | Data Analysis & Visualization | Document Design | Technology & Innovation | Partnering
Sun Sep 13
9:30 AM - 10:00 AM

Coffee Break

9:30 AM - 10:00 AM
Sun Sep 13
12:00 PM - 1:30 PM
Sun Sep 13
4:00 PM - 6:00 PM

Exhibit Showcase

4:00 PM - 6:00 PM

Explore latest tools, technologies, and solutions from top vendors to find your next productivity game-changer.

Read More
Explore latest tools, technologies, and solutions from top vendors to find your next productivity game-changer.

Braindate Lounge

BraindatesKnowledge-sharing conversations that you book with others to have one-on-one or in small groups on-site in the Braindate Lounge. They’re the best way to brainstorm, solve challenges, and share expertise or experiences while connecting with new (brilliant!) people.
Networking
4:00 PM - 6:00 PM
Braindates are knowledge-sharing conversations that you book with others to have one-on-one or in small groups on-site in the Braindate Lounge. They’re the best way to brainstorm, solve challenges, and share expertise or experiences while…
Read More
Braindates are knowledge-sharing conversations that you book with others to have one-on-one or in small groups on-site in the Braindate Lounge. They’re the best way to brainstorm, solve challenges, and share expertise or experiences while connecting with new (brilliant!) people. Learn more about Braindates and other networking opportunities by clicking here. Learning Concierges will be available onsite to help attendees navigate and utilize this service to make the most out of the experience! | Braindates | Networking |

APC Welcome

Networking
4:00 PM - 6:00 PM

APC Welcome on Sunday, Sept 13 from 4pm – 6pm CT is an opportunity for a peek at everything APC has to offer. Pick up your badge, connect, and get hands-on help setting up the

…
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APC Welcome on Sunday Sept 13 from 4pm – 6pm ET is an opportunity for a peek at everything APC has to offer. Pick up your badge, connect with exhibitors, get hands-on help setting up the Mobile App and scheduling Braindates™  — so you're ready to hit the ground running when the conference opens Monday morning. | Networking |
Sun Sep 13
4:15 PM - 4:30 PM

Innovation Theater: How to Make the Most of APC

4:15 PM - 4:30 PM

First time at APC — or just want to hit the ground running? This quick, high-energy orientation is your shortcut to a better conference experience.

Join ASAP team members Leah

…
Read More
First time at APC — or just want to hit the ground running? This quick, high-energy orientation is your shortcut to a better conference experience. Join ASAP team members Leah Warwick and Reji Johnson as they give you the insider scoop on how APC is structured and how to navigate sessions, networking opportunities, and conference resources like a pro. Discover how to use the event app and the ASAP Circle to connect with fellow attendees, sign up for Braindates to dive deep into topics you care about, visit the ASAP Hub (which includes Rewrite your Role, the Administrative Intelligence™ Hotspot, and Make The Case) and continue to get hands-on in Labs for interactive, skill-building experiences. Walk away with a game plan that makes every minute of APC count — because the best conference experience doesn't happen by accident. Whether you're brand new or returning for another year, this is the smartest session you'll spend at APC.
Sun Sep 13
4:45 PM - 5:00 PM

Innovation Theater: Sponsored by Gant Travel - How to Separate Real AI from Marketing Hype

4:45 PM - 5:00 PM

Every travel management company seems to claim they use AI, but how can you tell what's real? Join Phil Hoskins, VP of Sales at Gant Travel, as he shares the questions you should be asking

…
Read More
Every travel management company seems to claim they use AI, but how can you tell what's real? Join Phil Hoskins, VP of Sales at Gant Travel, as he shares the questions you should be asking to evaluate AI in business travel. Learn how to identify meaningful automation, understand when human expertise matters most, and separate proven technology from marketing buzz so you can make more informed decisions. 
Sun Sep 13
5:15 PM - 5:30 PM

Innovation Theater: How to Make the Most of APC

5:15 PM - 5:30 PM

First time at APC — or just want to hit the ground running? This quick, high-energy orientation is your shortcut to a better conference experience.

Join ASAP team members Leah

…
Read More
First time at APC — or just want to hit the ground running? This quick, high-energy orientation is your shortcut to a better conference experience. Join ASAP team members Leah Warwick and Reji Johnson as they give you the insider scoop on how APC is structured and how to navigate sessions, networking opportunities, and conference resources like a pro. Discover how to use the event app and the ASAP Circle to connect with fellow attendees, sign up for Braindates to dive deep into topics you care about, visit the ASAP Hub (which includes Rewrite your Role, the Administrative Intelligence™ Hotspot, and Make The Case) and continue to get hands-on in Labs for interactive, skill-building experiences. Walk away with a game plan that makes every minute of APC count — because the best conference experience doesn't happen by accident. Whether you're brand new or returning for another year, this is the smartest session you'll spend at APC.
Sun Sep 13
5:45 PM - 6:00 PM

Innovation Theater: Your Professional Community Doesn't End After the Conference

5:45 PM - 6:00 PM
What's the secret to building a professional network that supports you long after the conference is over?   Join ASAP Circle Community Managers Nakia Whittaker and Deanna Danger for an engaging conversation about the power…
Read More
First time at APC — or just want to hit the ground running? This quick, high-energy orientation is your shortcut to a better conference experience. Join ASAP team members Leah Warwick and Reji Johnson as they give you the insider scoop on how APC is structured and how to navigate sessions, networking opportunities, and conference resources like a pro. Discover how to use the event app and the ASAP Circle to connect with fellow attendees, sign up for Braindates to dive deep into topics you care about, visit the ASAP Hub (which includes Rewrite your Role, the Administrative Intelligence™ Hotspot, and Make The Case) and continue to get hands-on in Labs for interactive, skill-building experiences. Walk away with a game plan that makes every minute of APC count — because the best conference experience doesn't happen by accident. Whether you're brand new or returning for another year, this is the smartest session you'll spend at APC.
Mon Sep 14
7:00 AM - 5:00 PM

Continental Breakfast

7:00 AM - 9:00 AM

Attendee Services

Attendee Services
7:00 AM - 5:00 PM

Our Attendee Services team is here to assist with registration and conference-related questions. 

Read More
Our Attendee Services team is here to assist with registration and conference-related questions. 
Mon Sep 14
7:45 AM - 8:30 AM

🔁 Coffee in the Cloud: 7 Google Workspace Wins in 45 Minutes

AssistingBuilding foundational skills and confidence in your early career.
Early Bird Breakout
Technology & Innovation
7:45 AM - 8:30 AM

*Session Repeats at 7:45 AM on Tuesday, September 15th. 

Join Debra Coleman, EA & Google Certified Educator, and kick off your morning with a high-energy sprint through 7 essential Google Workspace wins. Designed specifically

…
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SPEAKER: Debra Coleman | Description: Join Debra Coleman, EA & Google Certified Educator, and kick off your morning with a high-energy sprint through 7 essential Google Workspace wins. Designed specifically for the Google Workspace Enterprise Admin, we'll cover everything from mastering 'Calendar Tetris' to Gmail sanity-savers, ensuring you're three steps ahead before that first 9:00 AM meeting even hits your desk. Key Takeaways: How to start a workspace document quickly Smart chips: what they are and how to use them Create a bookings link in Calendar to protect your time and simplify scheduling How to set your working hours and location: a must-have for today's hybrid workspaces A quick review of key Gmail features and tools to help streamline communication and inbox control Technical Requirements: Access to Google Workspace (Enterprise edition) Who Should Attend: Administrative professionals using Google Workspace Enterprise who want quick, practical wins to start their day three steps ahead. Ideal for those managing complex calendars, heavy email volume, and hybrid work schedules who want to master essential features that protect their time and streamline daily workflows.

🔁 Bridging the Connection Between Personal Well-Being and Professional Success

AssistingBuilding foundational skills and confidence in your early career.
Career Growth & Personal Branding
Early Bird Breakout
7:45 AM - 8:30 AM

*Session repeats at 7:45 AM on Tuesday, September 15.

Administrative Professionals operate in high-demand environments that reward reliability, speed, and self-sacrifice, often at the expense of personal well-being. When stress and fatigue accumulate, taking better

…
Read More
SPEAKER: Heather Denniston | Breakout | Description: *Session repeats at 7:45 AM on Tuesday, September 15. Administrative Professionals operate in high-demand environments that reward reliability, speed, and self-sacrifice, often at the expense of personal well-being. When stress and fatigue accumulate, taking better care of yourself can feel vague, overwhelming, or unrealistic. This session offers a clear, practical approach to well-being that replaces overwhelm with direction. Drawing on behavioral science and physiology, Dr. Denniston introduces four lesser-known strategies that make well-being feel doable, approachable, and sustainable without adding more to an already full plate. The session is engaging, story-driven, and highly actionable, translating research into simple strategies that participants can immediately apply at work and in daily life. Rather than focusing on willpower or perfection, the emphasis is on understanding how the body and brain actually work and using that knowledge to create meaningful change. | Assisting | Career Growth & Personal Branding | Emotional Intelligence | Self-Assessment | Wellness & Resilience |

🔁 Performance Reviews, Raises, and Bonuses You Deserve

Career Growth & Personal Branding
Early Bird Breakout
SupportingGrowing autonomy, managing complex projects with a strategic lens.
7:45 AM - 8:30 AM

*Session repeats at 7:45 AM on Tuesday, September 15.

Walk away with a simple system to track your contributions, gather real-time feedback, and enter performance reviews and raise conversations with clarity and confidence.

This session

…
Read More
SPEAKER: Layna Castle | Breakout | Description: *Session repeats at 7:45 AM on Tuesday, September 15. Walk away with a simple system to track your contributions, gather real-time feedback, and enter performance reviews and raise conversations with clarity and confidence. This session equips executive admins with the practical tools and language you need to prove your value, turning invisible work into measurable impact that justifies raises, bonuses, and promotions.  Attendees will learn how to connect daily wins to executive priorities, prepare stronger performance reviews, and approach compensation conversations backed by evidence instead of uncertainty. Whether you're staying in your current role or positioning for new opportunities, you'll leave ready to advocate for the compensation you deserve. | Career Planning | Communications & Operations | Resume & Interview Skills | Strategic Visibility & Influence | Supporting |

🔁 Unlocking Innovation: Mastering Creative Problem Solving for Smarter Solutions

Early Bird Breakout
Strategic Partnership & Leadership
SupportingGrowing autonomy, managing complex projects with a strategic lens.
7:45 AM - 8:30 AM

*Session repeats at 7:45 AM on Tuesday, September 15.

Innovation isn’t reserved for executives. It’s a daily skill for administrative professionals. In this high-energy, hands-on session, Ayanna Castro introduces structured tools for creative problem solving

…
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SPEAKER: Ayanna Castro | Breakout | Description: *Session repeats at 7:45 AM on Tuesday, September 15. Innovation isn’t reserved for executives. It’s a daily skill for administrative professionals. In this high-energy, hands-on session, Ayanna Castro introduces structured tools for creative problem solving that transform everyday workplace challenges into opportunities for impact. Attendees will learn how to clarify problems, generate smarter solutions, and move from reactive firefighting to strategic thinking. This engaging early-morning session sets the tone for the day with practical frameworks and actionable momentum. | Change Agility | Critical Thinking & Decision Making | Organizational & Executive Support | Strategic Partnership & Leadership | Supporting |

🔁 Prompting Smarter: Practical AI Prompting Tips for Executive Assistants

AssistingBuilding foundational skills and confidence in your early career.
Early Bird Breakout
Technology & Innovation
7:45 AM - 8:30 AM

*Session repeats at 7:45 AM on Tuesday, September 15

AI can be an incredible assistant. Or it can feel frustrating, vague, and underwhelming. The difference is how you prompt.

This fast-paced session is designed specifically

…
Read More
SPEAKER: Jarrod Edge | Breakout | Description: *Session repeats at 7:45 AM on Tuesday, September 15. AI can be an incredible assistant. Or it can feel frustrating, vague, and underwhelming. The difference is how you prompt. This fast-paced session is designed specifically for administrative professionals who want to get better results from AI tools like Microsoft Copilot, Claude, ChatGPT, and other workplace AI experiences. Instead of focusing on technical details, this session zeroes in on how to communicate with AI effectively. You'll learn simple, repeatable prompting techniques that help AI understand your intent, your audience, and your expectations—so it can deliver useful, professional results. Whether you're drafting emails, summarizing documents, preparing for meetings, or supporting leaders with written content, strong prompting can save time and improve quality. No technical background required. Just bring your curiosity and your morning coffee. | AI Prompting | Assisting | Automating Workflows | Organizational & Executive Support | Technology & Innovation |
Mon Sep 14
8:00 AM - 5:30 PM

AI Hotspot

8:00 AM - 8:45 AM

Have a question about the latest tech, innovation, and thinking for EAs? Ask an ASAP Expert in the Administrative Intelligence. Attendees identify practical AI opportunities and see examples relevant to everyday work.

Suggested Topics of

…
Read More
Have a question about the latest tech, innovation, and thinking for EAs? Ask an ASAP Expert in the Administrative Intelligence. Attendees identify practical AI opportunities and see examples relevant to everyday work.

ASAP Hub

Attendee Services
8:00 AM - 5:00 PM

Hosted by ASAP, your one-stop spot in the Exhibit Showcase for practical AI tips, personal branding, and building your case for training. Stop by the AI Hotspot to ask an ASAP expert your latest tech

…
Read More
Hosted by ASAP, your one-stop spot in the Exhibit Showcase for practical AI tips, personal branding, and building your case for training. Stop by the AI Hotspot to ask an ASAP expert your latest tech and AI questions, book a free 15-minute coaching session with Madelyn Mackie to sharpen your professional brand, or visit "Make the Case" to walk away with a clear pitch for getting training support from your boss.

Exhibit Showcase

8:00 AM - 5:00 PM

Explore latest tools, technologies, and solutions from top vendors to find your next productivity game-changer.

Read More
Explore latest tools, technologies, and solutions from top vendors to find your next productivity game-changer.

Braindate Lounge

BraindatesKnowledge-sharing conversations that you book with others to have one-on-one or in small groups on-site in the Braindate Lounge. They’re the best way to brainstorm, solve challenges, and share expertise or experiences while connecting with new (brilliant!) people.
8:00 AM - 5:30 PM
Braindates are knowledge-sharing conversations that you book with others to have one-on-one or in small groups on-site in the Braindate Lounge. They’re the best way to brainstorm, solve challenges, and share expertise or experiences while…
Read More
Braindates are knowledge-sharing conversations that you book with others to have one-on-one or in small groups on-site in the Braindate Lounge. They’re the best way to brainstorm, solve challenges, and share expertise or experiences while connecting with new (brilliant!) people. Learn more about Braindates and other networking opportunities by clicking here. Learning Concierges will be available onsite to help attendees navigate and utilize this service to make the most out of the experience! | Braindates | Networking |
Mon Sep 14
8:45 AM - 9:30 AM

AI Hotspot

8:45 AM - 9:30 AM

Have a question about the latest tech, innovation, and thinking for EAs? Ask an ASAP Expert in the Administrative Intelligence. Attendees identify practical AI opportunities and see examples relevant to everyday work.

Suggested Topics of

…
Read More
Have a question about the latest tech, innovation, and thinking for EAs? Ask an ASAP Expert in the Administrative Intelligence Attendees identify practical AI opportunities and see examples relevant to everyday work.
Mon Sep 14
9:30 AM - 9:45 AM

Welcome Remarks

All Career Stages
General SessionThe heart of the event, where all attendees come together to engage with expert speakers.
9:30 AM - 9:45 AM
Mon Sep 14
9:45 AM - 10:30 AM

HEADLINER - Momentum in the Mess: What Disruption Teaches Us

All Career Stages
General SessionThe heart of the event, where all attendees come together to engage with expert speakers.
9:45 AM - 10:30 AM

Change is constant, but disruption is defining. Drawing from her experience leading creative teams and shaping how stories, culture, and media reflect the moment we’re in, Rashida shows how reinvention is not just survival, but

…
Read More
SPEAKER: Rashida Jones | DESCRIPTION: Change is constant, but disruption is defining. Drawing from her experience leading creative teams and shaping how stories, culture, and media reflect the moment we’re in, Rashida shows how reinvention is not just survival, but strategy. She explores how curiosity fuels progress, how technology like AI expands creative possibility, and how the most effective leaders turn uncertainty into momentum. 
Mon Sep 14
10:15 AM - 11:00 AM
Mon Sep 14
10:30 AM - 11:15 AM

AI Hotspot

10:30 AM - 11:15 AM

Have a question about the latest tech, innovation, and thinking for EAs? Ask an ASAP Expert in the Administrative Intelligence. Attendees identify practical AI opportunities and see examples relevant to everyday work.

Suggested Topics of

…
Read More
Have a question about the latest tech, innovation, and thinking for EAs? Ask an ASAP Expert in the Administrative Intelligence. Attendees identify practical AI opportunities and see examples relevant to everyday work.
Mon Sep 14
10:40 AM - 11:00 AM
Mon Sep 14
11:00 AM - 3:00 PM

Microsoft Office Specialist: Associate Certification

CertificationPre-registration is required.
MOS
PartneringBuilding executive influence and contributing to organizational strategy.
SupportingGrowing autonomy, managing complex projects with a strategic lens.
Technology & Innovation
11:00 AM - 3:00 PM

*Pre-Registration Required.
This is a 4-day workshop.

What is MOS?
The Microsoft Office Specialist (MOS): Associate Certification bootcamp is an immersive, hands-on workshop designed for professionals who want to maximize their technical proficiency and earn

…
Read More
SPEAKER: Neil Malek | DESCRIPTION: *Pre-Registration Required. This is a 3-day workshop. What is MOS? The Microsoft Office Specialist (MOS): Associate Certification bootcamp is an immersive, hands-on workshop designed for professionals who want to maximize their technical proficiency and earn a globally recognized credential: the Microsoft Office Specialist (MOS) Associate Certification. This credential requires passing three of the following exams: Excel, Word, and PowerPoint. Course instructor Neil Malek of Knack Training will host this hands-on workshop for three days of 4-hour intensive, live sessions that will help build confidence and competence. Plus, enrollees will receive a complete suite of pre- and post-event learning support to ensure success. | Certification | MOS | Automating Workflows | Data Analysis & Visualization | Document Design | Technology & Innovation | Partnering
Mon Sep 14
12:00 PM - 1:30 PM

Lunch (For Certifications Only)

CertificationPre-registration is required.
12:00 PM - 1:30 PM
Mon Sep 14
12:30 PM - 12:45 PM
Mon Sep 14
1:00 PM - 1:15 PM

Innovation Theater: Sponsored by Troop Travel - Quick Tips for Smaller Meeting Planning Decisions

1:00 PM - 1:15 PM

Whether you're choosing a location, setting dates, or evaluating venues, the best planners don't wing it. They work from a consistent set of checks that keep meetings on track before the first
decision

…
Read More
Mon Sep 14
2:45 PM - 3:15 PM

Coffee Break (For Certifications Only)

CertificationPre-registration is required.
2:45 PM - 3:15 PM
Mon Sep 14
3:15 PM - 4:45 PM

🔁 Foundations of Corporate Governance for Executive Assistants

MasterclassIn-depth seminar focused on practical applications and skill-building.
PartneringBuilding executive influence and contributing to organizational strategy.
Strategic Partnership & Leadership
SupportingGrowing autonomy, managing complex projects with a strategic lens.
3:15 PM - 4:45 PM

*Session repeats at 1:30 PM on Tuesday, September 15th.

Corporate governance is no longer just a boardroom concept, it is an essential part of the modern executive office. Yet many EAs are expected to support

…
Read More
SPEAKER: Julie Perrine| DESCRIPTION: Corporate governance is no longer just a boardroom concept, it is an essential part of the modern executive office. Yet many EAs are expected to support governance-related work without ever being formally trained in it. In this interactive masterclass, you'll demystify corporate governance and explore what it actually looks like operationally inside the executive office. You'll gain confidence in the language, structures, and rhythms that drive governance work, including board reporting cycles, agenda management, decision tracking, compliance coordination, and executive support responsibilities. Through real-world examples, guided activities, and practical frameworks, you'll leave with a stronger understanding of how governance functions day-to-day and how you can support it more strategically and confidently. Key Takeaways: Understand the fundamentals of corporate governance in practical, executive office terms Identify the governance rhythms and cycles administrators commonly support Build confidence navigating governance terminology and structures Support board and leadership meeting preparation more effectively Apply practical governance tools such as calendars, board pack checklists, and decision trackers Who Should Attend: Administrative Professionals who support governance-related work but have never been formally trained in how governance actually works. Ideal for those supporting board reporting cycles, leadership meetings, and compliance coordination who want to operate with greater confidence, strategic understanding, and practical tools.

🔁 ROUNDTABLE: Meetings That Move Work Forward

Communication & Operations
PartneringBuilding executive influence and contributing to organizational strategy.
RoundtableRoundtables are collaborative environments for peer-to-peer knowledge sharing and open discussions.
SupportingGrowing autonomy, managing complex projects with a strategic lens.
3:15 PM - 4:30 PM

*Session repeats at 1:30 PM on Tuesday, September 15.

Most meetings don't go wrong in the room. The real issues usually start before the meeting begins or in what gets missed after they end.

This

…
Read More
SPEAKER: Jodie Mears | Roundtable | Description: *Session repeats at 1:30 PM on Tuesday, September 15. Most meetings don't go wrong in the room. The real issues usually start before the meeting begins or in what gets missed after they end. This roundtable explores the systems assistants use to make meetings clearer, more purposeful, and easier for leaders to act on. Through peer-led conversation, we'll discuss what's working right now around agendas, pre-reads, action ownership, recurring meetings, and follow-up habits that keep work moving. For assistants looking to progress into an Executive Assistant role, this is also a chance to explore how owning actions, driving follow-through, and protecting outcomes in meetings helps position you at the next level. | Meeting & Time Management | Communication & Operations | Critical Thinking & Decision Making | Organizational & Executive Support | Partnering | Supporting |

🔁 The Meeting Machine: Build a Meeting Culture That Runs Itself

Communication & Operations
MasterclassIn-depth seminar focused on practical applications and skill-building.
SupportingGrowing autonomy, managing complex projects with a strategic lens.
3:15 PM - 4:45 PM

*Session repeats at 1:30 PM on Tuesday, September 15.

Meetings don't become chaotic on their own. They reflect the system behind them.

When there are no clear standards for how meetings are structured, how decisions

…
Read More
SPEAKER: Melissa Peoples | Masterclass | Description: *Session repeats at 1:30 PM on Tuesday, September 15. Meetings don't become chaotic on their own. They reflect the system behind them. When there are no clear standards for how meetings are structured, how decisions are made, or how work moves forward, teams default to reacting in real time. That's when calendar churn happens, volume increases, conversations repeat, and follow-through becomes non-existent. In this session we will break down how to bring structure to meeting environments where inputs are intentional, decisions are clear, and outcomes do not rely on constant intervention. You will explore how consistency, expectations, and simple standards create a system that reduces noise and drives execution. | Communications & Operations | Meeting & Time Management | Change Agility | Organizational & Executive Support | Supporting |

🔁 M365 Copilot Essentials: Transforming Everyday Tasks in Excel, Word, PowerPoint, Teams, Outlook & OneDrive

AssistingBuilding foundational skills and confidence in your early career.
MasterclassIn-depth seminar focused on practical applications and skill-building.
Technology & Innovation
3:15 PM - 4:45 PM

*Session repeats at 1:30 PM on Tuesday, September 15.

This session introduces Microsoft 365 Copilot (Licensed Version) and how it seamlessly integrates with the core apps your organization already uses every day. We'll explore

…
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SPEAKER: Chris Menard | Masterclass | Description: *Session repeats at 1:30 PM on Tuesday, September 15. This session introduces Microsoft 365 Copilot (Licensed Version) and how it seamlessly integrates with the core apps your organization already uses every day. We'll explore how Copilot brings secure, enterprise-grade AI directly into Word, Excel, PowerPoint, Outlook, and Teams - helping you work faster, think more strategically, and reduce time spent on routine tasks. You'll see practical examples of Copilot in action: drafting and refining documents in Word, analyzing and summarizing data in Excel, creating presentations in PowerPoint, managing email and calendars more efficiently in Outlook, and capturing insights and action items from conversations in Teams. By the end, you'll understand what Copilot can do and how to apply it immediately to improve productivity, collaboration, and work quality across Microsoft 365. | Assisting | AI Prompting | Automating Workflows | Document Design | Technology & Innovation |

🔁 ROUNDTABLE: Breaking Into Executive Support: Your Roadmap to EA Success

Career Growth & Personal Branding
RoundtableRoundtables are collaborative environments for peer-to-peer knowledge sharing and open discussions.
SupportingGrowing autonomy, managing complex projects with a strategic lens.
3:15 PM - 4:30 PM

*Session repeats at 1:30 PM on Tuesday, September 15.

New to the EA profession or considering the transition? This roundtable offers a supportive space to discuss the realities of building a career in executive support.

…
Read More
SPEAKER: Lindsay Robinson | Roundtable | Description:*Session repeats at 1:30 PM on Tuesday, September 15. New to the EA profession or considering the transition? This roundtable offers a supportive space to discuss the realities of building a career in executive support. Facilitated by experienced EA Lindsay Robinson, you'll explore what it takes to move through different support levels, develop essential skills employers seek, and navigate the unique challenges of establishing yourself in this field. Share questions, gain insights from peers at various career stages, and leave with actionable steps for your EA journey. | Assisting | Career Growth & Personal Brainding | Career Planning | Goal Setting | Strategic Visibility & Influence | Supporting |

🔁 ROUNDTABLE: Leveraging Generational Strengths at Work

PartneringBuilding executive influence and contributing to organizational strategy.
RoundtableRoundtables are collaborative environments for peer-to-peer knowledge sharing and open discussions.
Strategic Partnership & Leadership
3:15 PM - 4:30 PM

*Session repeats at 1:30 PM on Tuesday, September 15.

This interactive roundtable empowers administrative professionals to foster collaboration and understanding across generational divides. Through candid, peer-led conversation, participants will explore practical strategies to bridge communication

…
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SPEAKER: Cherron Castillo | Roundtable | Description: *Session repeats at 1:30 PM on Tuesday, September 15. This interactive roundtable empowers administrative professionals to foster collaboration and understanding across generational divides. Through candid, peer-led conversation, participants will explore practical strategies to bridge communication gaps, navigate differences in work styles, and challenge stereotypes that hinder team cohesion. By addressing unconscious biases and building mutual respect, you'll leave equipped to create a positive, high-performing team culture that leverages the strengths of every generation. Who Should Attend: This conversation is ideal for those who are curious about generational dynamics, willing to challenge assumptions, and ready to both ask thoughtful questions and share real workplace experiences. If you’ve ever navigated differences in communication styles, work expectations, or feedback preferences and want practical insight from peers facing similar challenges, come prepared to engage, contribute, and learn in a candid, solution-focused dialogue about building stronger, multigenerational teams. | Strategic Partnership & Leadership | Building & Leading Teams | Emotional Intelligence | Partnering | Relationship Management |

🔁 How to Get C-Suite Mentorships

Career Growth & Personal Branding
LeadingOwning large-scale initiatives and serving as a senior strategic advisor.
MasterclassIn-depth seminar focused on practical applications and skill-building.
PartneringBuilding executive influence and contributing to organizational strategy.
Strategic Partnership & Leadership
3:15 PM - 4:45 PM

*Session repeats at 1:30 PM on Tuesday, September 15.

This masterclass shows administrative professionals exactly how to identify the right leaders, create natural connection points, and position yourself as someone executives want to invest in,

…
Read More
SPEAKER: Layna Castle | Masterclass | Description: **Session repeats at 1:30 PM on Tuesday, September 15. This masterclass shows administrative professionals exactly how to identify the right leaders, create natural connection points, and position yourself as someone executives want to invest in, without feeling awkward or transactional. Leave with a 30-day action plan, plug-and-play outreach scripts, and a clear roadmap to build authentic relationships with C-Suite executives who can advocate for your career growth. You'll explore the critical difference between mentorship (guidance) and sponsorship (active advocacy), clarify your own career goals, and design a strategic plan to connect with high-impact leaders in your organization or industry. By the end of this session, you'll have a repeatable framework for building executive relationships that open doors. | Strategic Partnership & Leadership | Career Growth & Personal Branding | Leading | Networking & Relationship Building | Partnering | Strategic Visibility & Influence |

🔁 Architecting Your Day: Time Mastery and Priority Alignment for Support Professionals

AssistingBuilding foundational skills and confidence in your early career.
Career Growth & Personal Branding
MasterclassIn-depth seminar focused on practical applications and skill-building.
3:15 PM - 4:30 PM

*Session repeats at 1:30 PM on Tuesday, September 15.

Executive and administrative professionals often carry the priorities, emotions, and urgencies of an entire organization. It is easy to slip into a day driven by reaction

…
Read More
SPEAKER: Heather Denniston | Masterclass | Description: *Session repeats at 1:30 PM on Tuesday, September 15. Executive and administrative professionals often carry the priorities, emotions, and urgencies of an entire organization. It is easy to slip into a day driven by reaction rather than intention. Architecting Your Day provides a simple, science-backed framework that helps you regain clarity, protect your energy, and operate at a higher level of focus and influence. Through four essential components -Ignition Switch, Day by Design, Break Science, and Recovery - you'll learn how to build a workday that supports both high performance and personal well-being. | Assisting | Goal Setting | Wellness & Resillience |

🔁 Confident and Assertive: The Toolkit for Standing Strong

Communication & Operations
MasterclassIn-depth seminar focused on practical applications and skill-building.
SupportingGrowing autonomy, managing complex projects with a strategic lens.
3:15 PM - 4:30 PM

*Session repeats at 1:30 PM on Tuesday, September 15.

Confidence is not just a nice-to-have, it's a career accelerator, especially for Administrative Professionals who are stepping into more strategic, executive-level roles. At times, APs downplay

…
Read More
SPEAKER: Mary Ritz | Masterclass | Description: *Session repeats at 1:30 PM on Tuesday, September 15. Confidence is not just a nice-to-have, it's a career accelerator, especially for Administrative Professionals who are stepping into more strategic, executive-level roles. At times, APs downplay their voice, even when they hold critical insight, context, and influence that leaders rely on. This empowering session is designed for APs who are supporting, or want to support, at a higher level, are transitioning into AE roles, or are intentionally positioning themselves as strategic partners. You will gain practical tools to speak up with authority, set boundaries without fear, and engage leaders with confidence and credibility. This is about moving beyond "supporting tasks" to confidently contributing to decisions, conversations, and outcomes that matter. You will walk away ready to handle complex conversations, advocate for yourself and your role, and project the kind of executive-level presence that earns respect, trust, and expanded responsibility. | Communication & Operation | Executive Presence & Presentation | Relationship Management | Strategic Visibility & Influence | Supporting |
Mon Sep 14
4:15 PM - 5:00 PM

AI Hotspot

4:15 PM - 5:00 PM

Have a question about the latest tech, innovation, and thinking for EAs? Ask an ASAP Expert in the Administrative Intelligence. Attendees identify practical AI opportunities and see examples relevant to everyday work.

Suggested Topics of

…
Read More
Have a question about the latest tech, innovation, and thinking for EAs? Ask an ASAP Expert in the Administrative Intelligence. Attendees identify practical AI opportunities and see examples relevant to everyday work.
Tue Sep 15
7:00 AM - 5:00 PM

Breakfast (For Certifications Only)

CertificationPre-registration is required.
7:00 AM - 8:00 AM

Continental Breakfast

7:00 AM - 9:00 AM

Attendee Services

Attendee Services
7:00 AM - 5:00 PM
Our Attendee Services team is here to assist with registration and conference-related questions. 
Tue Sep 15
8:00 AM - 5:00 PM

ASAP Hub

Attendee Services
8:00 AM - 5:00 PM

Hosted by ASAP, your one-stop spot in the Exhibit Showcase for practical AI tips, personal branding, and building your case for training. Stop by the AI Hotspot to ask an ASAP expert your latest tech

…
Read More
Hosted by ASAP, your one-stop spot in the Exhibit Showcase for practical AI tips, personal branding, and building your case for training. Stop by the AI Hotspot to ask an ASAP expert your latest tech and AI questions, book a free 15-minute coaching session with Madelyn Mackie to sharpen your professional brand, or visit "Make the Case" to walk away with a clear pitch for getting training support from your boss.

Exhibit Showcase

8:00 AM - 3:30 PM

Explore latest tools, technologies, and solutions from top vendors to find your next productivity game-changer.

Read More
Explore latest tools, technologies, and solutions from top vendors to find your next productivity game-changer.

Braindate Lounge

BraindatesKnowledge-sharing conversations that you book with others to have one-on-one or in small groups on-site in the Braindate Lounge. They’re the best way to brainstorm, solve challenges, and share expertise or experiences while connecting with new (brilliant!) people.
8:00 AM - 3:30 PM
Braindates are knowledge-sharing conversations that you book with others to have one-on-one or in small groups on-site in the Braindate Lounge. They’re the best way to brainstorm, solve challenges, and share expertise or experiences while…
Read More
Braindates are knowledge-sharing conversations that you book with others to have one-on-one or in small groups on-site in the Braindate Lounge. They’re the best way to brainstorm, solve challenges, and share expertise or experiences while connecting with new (brilliant!) people. Learn more about Braindates and other networking opportunities by clicking here. Learning Concierges will be available onsite to help attendees navigate and utilize this service to make the most out of the experience! | Braindates | Networking |

Microsoft Office Specialist: Associate Certification

CertificationPre-registration is required.
MOS
PartneringBuilding executive influence and contributing to organizational strategy.
SupportingGrowing autonomy, managing complex projects with a strategic lens.
Technology & Innovation
8:00 AM - 12:00 PM

*Pre-Registration Required.
This is a 4-day workshop.

What is MOS?
The Microsoft Office Specialist (MOS): Associate Certification bootcamp is an immersive, hands-on workshop designed for professionals who want to maximize their technical proficiency and earn

…
Read More
SPEAKER: Neil Malek | DESCRIPTION: *Pre-Registration Required. This is a 3-day workshop. What is MOS? The Microsoft Office Specialist (MOS): Associate Certification bootcamp is an immersive, hands-on workshop designed for professionals who want to maximize their technical proficiency and earn a globally recognized credential: the Microsoft Office Specialist (MOS) Associate Certification. This credential requires passing three of the following exams: Excel, Word, and PowerPoint. Course instructor Neil Malek of Knack Training will host this hands-on workshop for three days of 4-hour intensive, live sessions that will help build confidence and competence. Plus, enrollees will receive a complete suite of pre- and post-event learning support to ensure success. | Certification | MOS | Automating Workflows | Data Analysis & Visualization | Document Design | Technology & Innovation | Partnering
Tue Sep 15
12:00 PM - 1:30 PM

Lunch (For Certifications Only)

CertificationPre-registration is required.
12:00 PM - 1:30 PM

AI Hotspot

12:00 PM - 1:00 PM

Have a question about the latest tech, innovation, and thinking for EAs? Ask an ASAP Expert in the Administrative Intelligence. Attendees identify practical AI opportunities and see examples relevant to everyday work.

Suggested Topics of

…
Read More
Have a question about the latest tech, innovation, and thinking for EAs? Ask an ASAP Expert in the Administrative Intelligence. Attendees identify practical AI opportunities and see examples relevant to everyday work.

Innovation Theater: ASAP Certifications

12:00 PM - 12:15 PM

Not sure whether certification is right for you, or which program to enroll in? Join us for a look inside PACE and SEAC: who each credential is built for, what you'll learn, and a walkthrough

…
Read More
Not sure whether certification is right for you, or which program to enroll in? Join us for a look inside PACE and SEAC: who each credential is built for, what you'll learn, and a walkthrough of the newest program. Bring your questions!

Lunch

12:00 PM - 1:30 PM
Tue Sep 15
1:00 PM - 2:00 PM

AI Hotspot

1:00 PM - 2:00 PM

Have a question about the latest tech, innovation, and thinking for EAs? Ask an ASAP Expert in the Administrative Intelligence. Attendees identify practical AI opportunities and see examples relevant to everyday work.

Suggested Topics of

…
Read More
Have a question about the latest tech, innovation, and thinking for EAs? Ask an ASAP Expert in the Administrative Intelligence. Attendees identify practical AI opportunities and see examples relevant to everyday work.
Tue Sep 15
1:30 PM - 3:00 PM

Foundations of Corporate Governance for Executive Assistants

MasterclassIn-depth seminar focused on practical applications and skill-building.
Strategic Partnership & Leadership
1:30 PM - 3:00 PM

*REPEAT SESSION

Corporate governance is no longer just a boardroom concept, it is an essential part of the modern executive office. Yet many EAs are expected to support governance-related work without ever being formally trained

…
Read More
SPEAKER: Julie Perrine | DESCRIPTION: *REPEAT SESSION Corporate governance is no longer just a boardroom concept, it is an essential part of the modern executive office. Yet many EAs are expected to support governance-related work without ever being formally trained in it. In this interactive masterclass, you'll demystify corporate governance and explore what it actually looks like operationally inside the executive office. You'll gain confidence in the language, structures, and rhythms that drive governance work, including board reporting cycles, agenda management, decision tracking, compliance coordination, and executive support responsibilities. Through real-world examples, guided activities, and practical frameworks, you'll leave with a stronger understanding of how governance functions day-to-day and how you can support it more strategically and confidently. Key Takeaways: Understand the fundamentals of corporate governance in practical, executive office terms Identify the governance rhythms and cycles administrators commonly support Build confidence navigating governance terminology and structures Support board and leadership meeting preparation more effectively Apply practical governance tools such as calendars, board pack checklists, and decision trackers   Who Should Attend: Administrative Professionals who support governance-related work but have never been formally trained in how governance actually works. Ideal for those supporting board reporting cycles, leadership meetings, and compliance coordination who want to operate with greater confidence, strategic understanding, and practical tools.

ROUNDTABLE: Meetings That Move Work Forward

Communication & Operations
PartneringBuilding executive influence and contributing to organizational strategy.
RoundtableRoundtables are collaborative environments for peer-to-peer knowledge sharing and open discussions.
SupportingGrowing autonomy, managing complex projects with a strategic lens.
1:30 PM - 2:45 PM

*REPEAT SESSION

Most meetings don't go wrong in the room. The real issues usually start before the meeting begins or in what gets missed after they end.

This roundtable explores the systems assistants use to

…
Read More
SPEAKER: Jodie Mears | Roundtable | Description: *REPEAT SESSION Most meetings don't go wrong in the room. The real issues usually start before the meeting begins or in what gets missed after they end. This roundtable explores the systems assistants use to make meetings clearer, more purposeful, and easier for leaders to act on. Through peer-led conversation, we'll discuss what's working right now around agendas, pre-reads, action ownership, recurring meetings, and follow-up habits that keep work moving. For assistants looking to progress into an Executive Assistant role, this is also a chance to explore how owning actions, driving follow-through, and protecting outcomes in meetings helps position you at the next level. | Meeting & Time Management | Communication & Operations | Critical Thinking & Decision Making | Organizational & Executive Support | Partnering | Supporting |

The Meeting Machine: Build a Meeting Culture That Runs Itself

Communication & Operations
MasterclassIn-depth seminar focused on practical applications and skill-building.
SupportingGrowing autonomy, managing complex projects with a strategic lens.
1:30 PM - 3:00 PM

*REPEAT SESSION

Meetings don't become chaotic on their own. They reflect the system behind them.

When there are no clear standards for how meetings are structured, how decisions are made, or how work moves forward,

…
Read More
SPEAKER: Melissa Peoples | Masterclass | Description: *Session repeats at 1:30 PM on Tuesday, September 15. Meetings don't become chaotic on their own. They reflect the system behind them. When there are no clear standards for how meetings are structured, how decisions are made, or how work moves forward, teams default to reacting in real time. That's when calendar churn happens, volume increases, conversations repeat, and follow-through becomes non-existent. In this session we will break down how to bring structure to meeting environments where inputs are intentional, decisions are clear, and outcomes do not rely on constant intervention. You will explore how consistency, expectations, and simple standards create a system that reduces noise and drives execution. | Communications & Operations | Meeting & Time Management | Change Agility | Organizational & Executive Support | Supporting |

M365 Copilot Essentials: Transforming Everyday Tasks in Excel, Word, PowerPoint, Teams, Outlook & OneDrive

AssistingBuilding foundational skills and confidence in your early career.
MasterclassIn-depth seminar focused on practical applications and skill-building.
Technology & Innovation
1:30 PM - 3:00 PM

*REPEAT SESSION

This session introduces Microsoft 365 Copilot (Licensed Version) and how it seamlessly integrates with the core apps your organization already uses every day. We'll explore how Copilot brings secure, enterprise-grade AI directly into

…
Read More
SPEAKER: Chris Menard | Masterclass | Description: *REPEAT Session This session introduces Microsoft 365 Copilot (Licensed Version) and how it seamlessly integrates with the core apps your organization already uses every day. We'll explore how Copilot brings secure, enterprise-grade AI directly into Word, Excel, PowerPoint, Outlook, and Teams - helping you work faster, think more strategically, and reduce time spent on routine tasks. You'll see practical examples of Copilot in action: drafting and refining documents in Word, analyzing and summarizing data in Excel, creating presentations in PowerPoint, managing email and calendars more efficiently in Outlook, and capturing insights and action items from conversations in Teams. By the end, you'll understand what Copilot can do and how to apply it immediately to improve productivity, collaboration, and work quality across Microsoft 365. | Assisting | AI Prompting | Automating Workflows | Document Design | Technology & Innovation |

ROUNDTABLE: Breaking Into Executive Support: Your Roadmap to EA Success

AssistingBuilding foundational skills and confidence in your early career.
Career Growth & Personal Branding
RoundtableRoundtables are collaborative environments for peer-to-peer knowledge sharing and open discussions.
SupportingGrowing autonomy, managing complex projects with a strategic lens.
1:30 PM - 2:45 PM

*REPEAT SESSION

New to the EA profession or considering the transition? This roundtable offers a supportive space to discuss the realities of building a career in executive support. Facilitated by experienced EA Lindsay Robinson, you'll

…
Read More
SPEAKER: Lindsay Robinson | Roundtable | Description:*REPEAT SESSION New to the EA profession or considering the transition? This roundtable offers a supportive space to discuss the realities of building a career in executive support. Facilitated by experienced EA Lindsay Robinson, you'll explore what it takes to move through different support levels, develop essential skills employers seek, and navigate the unique challenges of establishing yourself in this field. Share questions, gain insights from peers at various career stages, and leave with actionable steps for your EA journey. | Assisting | Career Growth & Personal Brainding | Career Planning | Goal Setting | Strategic Visibility & Influence | Supporting |

ROUNDTABLE: Leveraging Generational Strengths at Work

PartneringBuilding executive influence and contributing to organizational strategy.
RoundtableRoundtables are collaborative environments for peer-to-peer knowledge sharing and open discussions.
Strategic Partnership & Leadership
1:30 PM - 2:45 PM

*REPEAT SESSION

This interactive roundtable empowers administrative professionals to foster collaboration and understanding across generational divides. Through candid, peer-led conversation, participants will explore practical strategies to bridge communication gaps, navigate differences in work styles, and

…
Read More
SPEAKER: Cherron Castillo | Roundtable | Description: *REPEAT SESSION This interactive roundtable empowers administrative professionals to foster collaboration and understanding across generational divides. Through candid, peer-led conversation, participants will explore practical strategies to bridge communication gaps, navigate differences in work styles, and challenge stereotypes that hinder team cohesion. By addressing unconscious biases and building mutual respect, you'll leave equipped to create a positive, high-performing team culture that leverages the strengths of every generation. Who Should Attend: This conversation is ideal for those who are curious about generational dynamics, willing to challenge assumptions, and ready to both ask thoughtful questions and share real workplace experiences. If you’ve ever navigated differences in communication styles, work expectations, or feedback preferences and want practical insight from peers facing similar challenges, come prepared to engage, contribute, and learn in a candid, solution-focused dialogue about building stronger, multigenerational teams. | Strategic Partnership & Leadership | Building & Leading Teams | Emotional Intelligence | Partnering | Relationship Management |

How to Get C-Suite Mentorships

LeadingOwning large-scale initiatives and serving as a senior strategic advisor.
MasterclassIn-depth seminar focused on practical applications and skill-building.
PartneringBuilding executive influence and contributing to organizational strategy.
Strategic Partnership & Leadership
1:30 PM - 3:00 PM

*REPEAT SESSION

The strongest careers aren't built on who you know; they're built on who knows your value.

Most administrative professionals are told to "find a mentor," but mentorship alone won't move your career forward.

…
Read More
SPEAKER: Layna Castle | Masterclass | Description: *REPEAT SESSION This masterclass shows administrative professionals exactly how to identify the right leaders, create natural connection points, and position yourself as someone executives want to invest in, without feeling awkward or transactional. Leave with a 30-day action plan, plug-and-play outreach scripts, and a clear roadmap to build authentic relationships with C-Suite executives who can advocate for your career growth. You'll explore the critical difference between mentorship (guidance) and sponsorship (active advocacy), clarify your own career goals, and design a strategic plan to connect with high-impact leaders in your organization or industry. By the end of this session, you'll have a repeatable framework for building executive relationships that open doors. | Strategic Partnership & Leadership | Career Growth & Personal Branding | Leading | Networking & Relationship Building | Partnering | Strategic Visibility & Influence |

Architecting Your Day: Time Mastery and Priority Alignment for Support Professionals

AssistingBuilding foundational skills and confidence in your early career.
Career Growth & Personal Branding
MasterclassIn-depth seminar focused on practical applications and skill-building.
1:30 PM - 2:45 PM

*REPEAT SESSION

Executive and administrative professionals often carry the priorities, emotions, and urgencies of an entire organization. It is easy to slip into a day driven by reaction rather than intention. Architecting Your Day provides

…
Read More
SPEAKER: Heather Denniston | Masterclass | Description: *REPEAT SESSION Executive and administrative professionals often carry the priorities, emotions, and urgencies of an entire organization. It is easy to slip into a day driven by reaction rather than intention. Architecting Your Day provides a simple, science-backed framework that helps you regain clarity, protect your energy, and operate at a higher level of focus and influence. Through four essential components -Ignition Switch, Day by Design, Break Science, and Recovery - you'll learn how to build a workday that supports both high performance and personal well-being. | Assisting | Goal Setting | Wellness & Resillience |

Confident and Assertive: The Toolkit for Standing Strong

Communication & Operations
MasterclassIn-depth seminar focused on practical applications and skill-building.
SupportingGrowing autonomy, managing complex projects with a strategic lens.
1:30 PM - 2:45 PM

*REPEAT SESSION

Confidence is not just a nice-to-have, it's a career accelerator, especially for Administrative Professionals who are stepping into more strategic, executive-level roles. At times, APs downplay their voice, even when they hold critical

…
Read More
SPEAKER: Mary Ritz | Masterclass | Description: *Session repeats at 1:30 PM on Tuesday, September 15. Confidence is not just a nice-to-have, it's a career accelerator, especially for Administrative Professionals who are stepping into more strategic, executive-level roles. At times, APs downplay their voice, even when they hold critical insight, context, and influence that leaders rely on. This empowering session is designed for APs who are supporting, or want to support, at a higher level, are transitioning into AE roles, or are intentionally positioning themselves as strategic partners. You will gain practical tools to speak up with authority, set boundaries without fear, and engage leaders with confidence and credibility. This is about moving beyond "supporting tasks" to confidently contributing to decisions, conversations, and outcomes that matter. You will walk away ready to handle complex conversations, advocate for yourself and your role, and project the kind of executive-level presence that earns respect, trust, and expanded responsibility. | Communication & Operation | Executive Presence & Presentation | Relationship Management | Strategic Visibility & Influence | Supporting |
Tue Sep 15
2:00 PM - 3:00 PM

AI Hotspot

2:00 PM - 3:00 PM

Have a question about the latest tech, innovation, and thinking for EAs? Ask an ASAP Expert in the Administrative Intelligence. Attendees identify practical AI opportunities and see examples relevant to everyday work.

Suggested Topics of

…
Read More
Have a question about the latest tech, innovation, and thinking for EAs? Ask an ASAP Expert in the Administrative Intelligence. Attendees identify practical AI opportunities and see examples relevant to everyday work.
Tue Sep 15
2:45 PM - 3:30 PM

Coffee Break

2:45 PM - 3:30 PM
Tue Sep 15
3:00 PM - 4:00 PM

AI Hotspot

3:00 PM - 4:00 PM

Have a question about the latest tech, innovation, and thinking for EAs? Ask an ASAP Expert in the Administrative Intelligence. Attendees identify practical AI opportunities and see examples relevant to everyday work.

Suggested Topics of

…
Read More
Have a question about the latest tech, innovation, and thinking for EAs? Ask an ASAP Expert in the Administrative Intelligence. Attendees identify practical AI opportunities and see examples relevant to everyday work.
Tue Sep 15
3:30 PM - 3:55 PM

ASAP Awards

All Career Stages
General SessionThe heart of the event, where all attendees come together to engage with expert speakers.
3:30 PM - 3:55 PM

The ASAP Awards recognize administrative professionals whose work is reshaping how organizations run, from strategic partnership and executive collaboration to technology innovation, operational impact, and culture building. This year's winners were nominated by executives, peers,

…
Read More
The ASAP Awards recognize administrative professionals whose work is reshaping how organizations run, from strategic partnership and executive collaboration to technology innovation, operational impact, and culture building. This year's winners were nominated by executives, peers, and in some cases themselves, and each one represents a different way the profession is stepping into influence. Join us live as we bring all four winners on stage to share their moment and their story. Curious about our next awards cycle? Visit asaporg.com/awards to see the categories, eligibility, and how to nominate.
Tue Sep 15
3:55 PM - 4:00 PM

Remarks by Title Sponsor - Edible

All Career Stages
General SessionThe heart of the event, where all attendees come together to engage with expert speakers.
3:55 PM - 4:00 PM
Tue Sep 15
4:00 PM - 5:00 PM

AI Hotspot

4:00 PM - 5:00 PM

Have a question about the latest tech, innovation, and thinking for EAs? Ask an ASAP Expert in the Administrative Intelligence. Attendees identify practical AI opportunities and see examples relevant to everyday work.

Suggested Topics of

…
Read More
Have a question about the latest tech, innovation, and thinking for EAs? Ask an ASAP Expert in the Administrative Intelligence. Attendees identify practical AI opportunities and see examples relevant to everyday work.

Hot Takes & Hard Data: The State of the Profession

All Career Stages
General SessionThe heart of the event, where all attendees come together to engage with expert speakers.
4:00 PM - 5:00 PM

Join us for a panel on the state of the profession with the latest data from the American Society of Administrative Professionals (ASAP).

Featuring experts and advocates for the administrative profession and administrative leaders.

Read More
SPEAKERS: Leah Warwick, Angie Dodge, Lindsay Robinson | General Session | Description: Join us for a panel on the state of the profession with the latest data from the American Society of Administrative Professionals (ASAP). Featuring experts and advocates for the administrative profession and administrative leaders.
Tue Sep 15
7:00 PM - 9:00 PM

Grand Ole APC Social

Networking
7:00 PM - 9:00 PM

Join us for some true Southern hospitality at the Gaylord. Let's celebrate the best of Nashville — from lively local entertainment to classic Southern desserts and signature drinks. It's the perfect opportunity to connect with

…
Read More
Join us for some true Southern hospitality at the Gaylord. Let's celebrate the best of Nashville — from lively local entertainment to classic Southern desserts and signature drinks. It's the perfect opportunity to connect with colleagues, unwind, and soak in the charm of Music City.   Y'all don't want to miss it! 
Wed Sep 16
7:30 AM - 8:30 AM
Wed Sep 16
8:00 AM - 11:30 AM

Attendee Services

Attendee Services
8:00 AM - 11:30 AM

Our Attendee Services team is here to assist with registration and conference-related questions.

Read More
Our Attendee Services team is here to assist with registration and conference-related questions. 
Wed Sep 16
8:30 AM - 11:30 AM

Microsoft Office Specialist: Associate Certification

CertificationPre-registration is required.
MOS
PartneringBuilding executive influence and contributing to organizational strategy.
SupportingGrowing autonomy, managing complex projects with a strategic lens.
Technology & Innovation
8:30 AM - 11:30 AM

*Pre-Registration Required.
This is a 4-day workshop.

What is MOS?
The Microsoft Office Specialist (MOS): Associate Certification bootcamp is an immersive, hands-on workshop designed for professionals who want to maximize their technical proficiency and earn

…
Read More
SPEAKER: Neil Malek | DESCRIPTION: *Pre-Registration Required. This is a 3-day workshop. What is MOS? The Microsoft Office Specialist (MOS): Associate Certification bootcamp is an immersive, hands-on workshop designed for professionals who want to maximize their technical proficiency and earn a globally recognized credential: the Microsoft Office Specialist (MOS) Associate Certification. This credential requires passing three of the following exams: Excel, Word, and PowerPoint. Course instructor Neil Malek of Knack Training will host this hands-on workshop for three days of 4-hour intensive, live sessions that will help build confidence and competence. Plus, enrollees will receive a complete suite of pre- and post-event learning support to ensure success. | Certification | MOS | Automating Workflows | Data Analysis & Visualization | Document Design | Technology & Innovation | Partnering

ASAP Premium Membership

Unlock more before, during & after

Your All-Access Pass to Training.
What’s Included:

Your Full Certification Journey

1

Pre-Event Briefing Video

Set up your computer, review exam formats, and walk in confident on Day 1.

2

3 Days of Live Bootcamp

14 hours of immersive, instructor-led training across Excel, Word, and PowerPoint.

3

Self-Paced Review Video

60-minute recorded reinforcement with practice files.

4

Live Webinar

75-minute exam prep and Q&A session, within one month of the event.

✓

MOS Certification Exams

Three proctored exams — vouchers included. Schedule on your own timeline, post-event.

Your Career Stage

The MOS: Associate Certification aligns with the Partnering stage of the ASAP Career Stages Framework — helping you validate technical proficiency as you deepen your strategic contributions.

The Next Level for you

1

Upgrade to ASAP Premium

Not yet Premium? Unlock pre-conference workshops, year-round training, and community access.

2

Consider EA Ignite

EA Ignite Spring and Fall are purpose-built for Partnering and Leading-stage professionals — your natural next step after APC.

3

Explore ASAP Online Courses

Build on your APC sessions with on-demand learning year-round.

Justification Tools

If you’re looking for resources to help build a case around investing in your professional development, use these tools!

Ready to join us?

Save your spot at APC!

Schedule at a Glance

Pre-Event

Pre-Event Video | “Your Pre-Bootcamp Briefing: Meet the Team, Set Up, and Succeed” - Get a head start with setup guidance, learning objectives, and exam insights.

Day 1: Sunday, Sept. 13

Excel Foundations

  • 8:00 AM – 8:20 AM  |  Breakfast, Setup, Expectations
  • 8:20 AM – 9:05 AM  |  Excel Module 1: Worksheets & Workbooks
  • 9:05 AM – 10:20 AM  |  Excel Module 2: Cells & Ranges
  • 10:20 AM – 10:30 AM  |  Break
  • 10:30 AM – 12:00 PM  |  Excel Module 3: Collaborative Workbook Prep
  • 12:00 PM – 12:30 PM  |  Excel Activities (Navigation Race, CF Bingo, Comment Hunt, Formula Challenge)
  • 12:30 PM – 1:30 PM  |  Lunch
  • 1:30 PM – 6:00 PM  |  Exhibit Hall & Networking Opportunities (more details to come!)
Day 2: Monday, Sept. 14

 Finish Excel + Begin Word

  • 8:00 AM – 9:15 AM  |  Excel Module 4 (Part 1): Tables & Intro Formulas
  • 11:00 AM – 12:30 PM
    • Excel Module 4 (Part 2): Charts
    • Word Module 1 (Start): Text, Paragraphs & Sections
  • 12:30 PM – 1:30 PM  |  Lunch
  • 1:30 PM – 6:00 PM  |  Open to attend APC sessions, explore the Exhibit Hall & Networking Opportunities (more details to come!)
Day 3: Tuesday, Sept. 15

Complete Word + Start PowerPoint

  • 8:00 AM – 8:20 AM  |  Breakfast & Review
  • 8:20 AM – 9:05 AM  |  Word Module 1 (Finish): Text, Paragraphs & Sections
  • 9:05 AM – 10:20 AM  |  Word Module 2: Tables, Lists & References
  • 10:20 AM – 10:30 AM  |  Break
  • 10:30 AM – 11:50 AM  |  Word Module 3: Graphics & Collaboration
  • 11:50 AM – 12:00 PM  |  Word Wrap-Up + Activities
  • 12:00 PM – 1:30 PM  |  Lunch
  • 1:30 PM – 5:30 PM  |  Open to attend APC sessions, explore the Exhibit Hall & Networking Opportunities (more details to come!)
Day 4: Wednesday, Sept. 16

PowerPoint + Final Review

  • 8:30 AM – 9:15 AM  |  PowerPoint Module 1: Slide Masters, Layouts & Content
  • 9:15 AM – 10:55 AM  |  PowerPoint Module 2: Multimedia, SmartArt & Animations
  • 10:55 AM – 11:05 AM  |  Break
  • 11:05 AM – 11:25 AM  |  PowerPoint Module 3: Setup, Delivery & Collaboration
  • 11:25 AM – 11:30 AM  |  Final Review Wrap-Up
Post Event: Webinar

75-Minute Exam Review & Strategy Session