Assertiveness for Today’s Professional Woman (D10)
Assertiveness for women? Yes, because while assertive techniques are the same no matter who uses them, women experience different dynamics in the workplace than males do. First, women can be reluctant to be assertive. Second, female assertiveness in the workplace is a bit of a delicate balancing act. Female assertiveness can be viewed negatively if it is bold; diplomatic directness is more effective. Dawn covers the nuts and bolts of assertiveness and the mindset perspectives that every admin needs to become a more powerful business communicator. She’ll tell you how to eliminate softeners that sabotage your credibility. Plus you’ll practice amazing techniques that work!