Chemistry of Communication: Managing Conflict and Difficult Situations (W7)
How you communicate during conflict and difficult situations can make or break your advancement and success with business leaders. Communication is like mixing chemicals. Sometimes it leads to exciting discoveries. Sometimes it just blows up. This interactive workshop will help you better understand your colleagues’ communication style and your own and give you practical, actionable techniques and strategies to manage conflict; encourage cooperation; give feedback with no pushback and morph from a competent employee into a confident respected influencer. Anyone can structure their message to reach different communication styles and achieve better cooperation and improved outcomes with colleagues!