October 27-30, 2024 / Gaylord Rockies / Aurora, CO


Elevate Your SOPs: Tips for Using AI and Design Techniques

Oct 28 2024

11:00 AM - 11:45 AM MT

Edu Session Room 2

Standard operating procedures (SOPs) are important business documents. They help establish consistency and uniformity; they increase project efficiency and employee productivity; and they even boost product quality and employee safety. Unfortunately, if the SOPs are dull, difficult to follow, ridden with gaps, jargon-dense, or not designed with the reader in mind, they’re likely to be ignored or glossed over. Fortunately, with a creative use of AI and by applying fundamental techniques in information design, you can write SOPs that will truly work for people. 

In this 45-minute education session, you will learn how to take a human-centered approach to writing more effective SOPs. Specifically, you’ll learn:

  • How to develop AI prompts that can provide creative insight into writing stronger SOPs
  • An organizational process for writing an SOP, starting with the audience and end result in mind
  • How to integrate information design techniques to improve readability, clarity, and recall


Newbold Communication & Design

- Owner

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