*REPEAT SESSION
This session is for EAs and admins who want to develop and enhance their conflict management and conflict resolution skills. Attendees will leave with practical tools to approach difficult conversations with confidence and turn challenges into productive outcomes. Strengthening these abilities will empower participants to navigate challenges with confidence and foster a more harmonious working environment. Conflict in the workplace is inevitable and how it’s managed makes all the difference.
Key Takeaways:
- Understanding conflict dynamics
- Quick tips to help manage your emotions during conflicts
- Helpful de-escalation and problem-solving techniques
