September 12-15, 2027 | Gaylord Palms Resort & Convention Center | Kissimmee, FL

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Agenda

Innovation Theater: Sponsored by Gant Travel – How to Separate Real AI from Marketing Hype

Sep 13 2026

4:45 PM - 5:00 PM CDT

Delta Lobby BCD

Every travel management company seems to claim they use AI, but how can you tell what’s real? Join Phil Hoskins, VP of Sales at Gant Travel, as he shares the questions you should be asking to evaluate AI in business travel. Learn how to identify meaningful automation, understand when human expertise matters most, and separate proven technology from marketing buzz so you can make more informed decisions.