September 13-16, 2020 I Wherever You Are

The Assistant’s High Performance Toolbox: Decision-making and Problem-solving

The Assistant’s High Performance Toolbox: Decision-making and Problem-solving

If you aspire to greater achievement or new responsibilities, be known as a good decision-maker and 

problem-solver. Executives look for and value employees who are reliable in those areas. Get a 7 step 

proven process that results in better decisions while avoiding common decision-making traps–such as 

deciding too slowly or too quickly. Explore how those skills and habits of mind can also be used to 

solve problems effectively. Practice techniques for assessing situations and generating the best solutions.

  • Characteristics of expert decision-makers — which should you prioritize
  • Identify biases in your own or others’ thinking that can lead to bad decisions
  • Learn quick and dirty formulas for evaluating the pros and cons of various solutions
  • How to respond quickly when a situation goes wrong — and what you should NOT do 
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