(A*) Write It So They Read It: An Admin’s Guide to Technical Writing (D8)
*Advanced* We’ve all been there. The policy or procedure that leaves you with more questions than answers….the manual or handbook that has you scratching your head because you can’t understand it. Don’t let that be the fate of anything you are asked to document. Learn how to describe a complicated subject in clear terms (even when you must use jargon), how to write crystal-clear procedures and instructions and the difference between pre-writing and rewriting. Analyze examples and practice preparing technical documentation in an easy-to-read error-free manner. Spoiler alert- an audience favorite is Mandi’s five new guidelines for using bulleted lists in your technical message!