Executive Communication Skills: Building Harmony, Trust & Influence

Your future growth and success don’t really rely on your administrative skills so much as on working with others effectively – and the tools that you need for that are communication skills. You’ll enhance those skills when you begin with an understanding of how our behavioral tendencies shape how we communicate and how we conduct […]

Roundtable Discussion: Create Your APC Squad & Build Lasting Support

Come learn how a group of ingenious attendees developed their very own APC Squad! After meeting at APC, a group of dynamic executive and administrative support professionals who work for global brands has been reconnecting and meeting as a group at APC each year.  Join them for an open dialogue about how they created a […]

Unleash Your Global Mindset

The world where we do business continues to change. Globalization is our reality and this is your call to action!  Many locally and regionally-based companies have a global presence requiring their employees, and especially their leadership partners, to develop a global mindset. With the world more connected, individuals who want to succeed must learn to […]

Burnout: Sources, Signs, and Solutions

We’ve all had days at work when we felt “stressed out.” What’s the difference between being stressed out and being burned out? Prominent researchers and psychologists have identified the typical stages of the journey to burnout. As a result, there are signs that we can use to gauge burnout in ourselves and others. When needed, […]

Leading Change in a Changing World

Whether leading or supporting change efforts, your effectiveness will be dominated by your ability to communicate with your team, stakeholders, and the management team regularly. How can you be sure they are getting the message and buying in? Leadership and communication techniques evolve just as people do. This engaging program will leave you with techniques […]

Champions in the Chaos: Strategies for Success in a Disrupted World

Organizations and individuals that thrive in a season of disruption do so based on a mindset, a methodology, and the right motive. That combination of intention and implementation is what Steven calls the C.H.A.O.S. Code. Regardless of the type of disruption you encounter – innovation, competition, quarantines, or complacency – your capacity to win is […]

Panel Discussion: Developing an Administrative Advancement Program

Many companies employ a variety of administrative professionals, yet do not have an internal advancement or career development path for them like they do for other roles. An APC attendee recognized that gap at her company and spotlighted to leadership how it could positively impact their employees and the company’s ability to retain good talent […]

Create and Nurture Powerful Networks

Contrary to what many believe, creating a professional network by connecting with others doesn’t have to be awkward or uncomfortable. A network consists of people working together to help one another accomplish goals. Networking is about connecting with your peers in order to share information, expertise, or resources.  Donna’s fun, highly engaging, and dynamic session […]