September 13-16, 2020 I Wherever You Are

Virtual APC & EA Summit 2020 Program

Sunday
September 13, 2020
Monday
September 14, 2020
Tuesday
September 15, 2020
Wednesday
September 16, 2020

Showcase Presentation – Detour: Winning When Life Doesn’t Go According to Plan

Hard work usually pays off. But sometimes, no matter how hard you work, your plans just… DON’T work. Resilience researcher Courtney Clark helps teams adapt to change and crisis when...
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Courtney Clark
EA Summit

Power Networking

EA Summit Power Networking
EA Summit

Mini Workshop – Power BI: User-Friendly Data Cleanup, Analysis, and Visualization

Power BI is all the things people wish Excel was. It’s incredibly easy to ‘fix’ messy data, and to bring together information from different sources. It’s capable of creating dozens...
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Neil Malek
EA Summit

Mini Workshop – Communicating Strategically for Results

Communication is more art than skill. What we say, how we say it, when we say it and to whom we say it and our awareness of the proper context...
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Lisa Olsen
EA Summit

Keynote Speaker: Erik Wahl

Erik Wahl
APC
EA Summit

The Power of Automation in Outlook

Automating your workflow is a crucial step to successfully navigating the constant demands of the Administrative profession. In this dynamic class, learn how to make the most of Outlook’s automation...
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Melissa Peoples
EA Summit

From EA to Chief of Staff: Is It the Right Move for You?

The role of Chief of Staff is becoming more prevalent in companies all across North America. With it clearly emerging as a career path for the Senior EA, Lucy Brazier...
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Lucy Brazier
EA Summit

Advanced New Features for Office 365

Microsoft continues to add new features monthly to Office 365. Hear about the new features and advanced workflow options it presents. Dive into Excel and experience data insights, 3D data...
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Corinne Hoisington
APC
Track 1: Technology Tools & Updates

Maximizing Your Google Chrome Experience

Google Chrome is not just an internet browser, it is a powerful swiss army knife with many hidden abilities. It has user-friendly tools, a sleek interface, and top-notch security features....
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Anne Truger
APC
Track 1: Technology Tools & Updates

Assert Yourself with Confidence

Being assertive doesn’t mean being pushy–or overly accommodating; it does mean having the confidence  to speak up directly and honestly while still respecting the views of others. This session leads...
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Lorinda Lewis
APC
Track 4: Core Competencies
Track 4: Core Competencies & New Skills

The Resilient Leader

Resilient leaders stay energized while adapting to change. They maintain a positive attitude and bounce back from setbacks and adversity with an empowered perspective — seeking opportunity and a path...
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Lisa Olsen
APC
Track 2: Effective Leadership & Influencing

Onboarding a New Manager

The onboarding process is an essential part of an induction into a company, and admins often share crucial responsibilities to help it go smoothly. When onboarding your new boss or...
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Diana Brandl
APC
Track 4: Core Competencies
Track 4: Core Competencies & New Skills

Engaging and Communicating with Project Stakeholders

It is critical to the success of any project to know who has a “stake” or interest in your project, how the project will impact them, what they want or...
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Varun Anand
APC
Track 3: Business Acumen
Track 3: Business Acumen

Attendee Networking

Attendee Networking
APC
EA Summit

Create Great Charts & Diagrams Easily with Visio

For organization charts, process flows, floorplans, and dozens of other diagrams, the most powerful tool Microsoft has to offer is Visio. A process-mapping solution used to illustrate business processes, organizational...
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Neil Malek
EA Summit

Leading Process Improvements to Maximize Efficiency

In today’s business world, we often do things the way we’ve always done them because that’s the way we’ve always done them! Rarely do we stop to re-evaluate our processes...
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Chrissy Scivicque
EA Summit

AI and the Future: How Artificial Intelligence Is Changing the Profession

Artificial intelligence is not going to change your job. It is already changing your job. Any routine task that can be repeated is fair game to be taken over by...
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Rhonda Scharf
APC
Track 5: Professional & Personal Growth
Track 5: Professional & Personal Growth

The Elusive Work/Life Balance

During this session, you’ll learn how to break down what it means to be “busy.” Oftentimes emerging leaders feel like they must constantly be “plugged in” to be worthy. You...
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Julia Wuench
APC
Track 5: Professional & Personal Growth
Track 5: Professional & Personal Growth

Create Data-driven Presentations with PowerPoint and Excel

Take your demonstration skills to the next level! During this session, participants will learn how to leverage Excel Charting tools, Pivot Charts, and an even more extensive range of advanced...
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LeAndra Jordan
APC
Track 1: Technology Tools & Updates

New Manager Jumpstart

One of the biggest mistakes new leaders make is assuming the skills that got them promoted are the skills they’ll use in their new management role. Nothing could be further...
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Starla West
APC
Track 2: Effective Leadership & Influencing

Lessons from the Org Chart: Ignite Your Influence and Build Authority

You’ve established yourself as an EA with multiple competencies that make you adept at executing others’ priorities. Given your job title, though, people won’t necessarily associate the role with authority....
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Shelagh Donnelly
APC
Track 2: Effective Leadership & Influencing

Working with Millennial Bosses

Millennials have been taking over the workplace for the past few years and it goes without saying that it affects our profession when it comes to working with them. By...
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Diana Brandl
Feature Session

Leadership Lessons from the Movies

Movies are more than entertainment; a good movie communicates an incredibly effective story. And, people have been learning from stories since prehistoric times. Stories convey values, life lessons, understanding and...
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Jay Foreman
Feature Session

The Art of Resilience: Adapt Faster and Achieve More

In today’s competitive world, there’s no time to recover from our setbacks slowly. You need to be able to adapt quickly in order to achieve more. The research-based strategies from...
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Courtney Clark
Feature Session

Attendee Networking

Attendee Networking
APC
EA Summit

Best Practice Discussion Groups

Best Practice Discussion Groups
APC
EA Summit

Welcome

APC
EA Summit

Keynote Speaker: Kai Kight

Kai Kight
APC
EA Summit

Leading a Team

We all know the proverb that says “If you want to go fast, go alone; if you want to go far go together.” Mostly, the greatness in a team starts...
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Diana Brandl
EA Summit

The Future of the Executive Assistant

Technology is constantly changing and evolving, and the role of the administrative professional is changing and evolving, too! Our role has expanded far beyond calendars, phone calls, and meeting notes....
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Kim McCartney, CAP-OM
Lisa Adkins, CAP, PACE
EA Summit

Creating Future-Focused Collaboration with Office 365

The Office 365 Tools – SharePoint, Teams, etc. – provide us with all the tools necessary to collaborate effectively, but with little to no guidance. In this session, we create...
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Neil Malek
APC
Track 1: Technology Tools & Updates

Mastering the Art of Public Speaking

For decades, assistants have been fighting for their seat at the table but with the latest changes in the role, it is now also about being part of the conversation....
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Lucy Brazier
APC
Track 3: Business Acumen
Track 3: Business Acumen

Excel: Tell a Compelling Data Story with Conditional Formatting

Excel’s conditional formatting capability is a powerful tool that allows users to highlight a specific cell or group of cells, depending on the value. The power of color and highlights...
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LeAndra Jordan
APC
Track 1: Technology Tools & Updates

Managing Project Budgets

One of the primary tests of project success is whether it comes in on or under budget. Over budget is a project manager’s bad dream. As project lead, it is...
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Varun Anand
APC
Track 3: Business Acumen
Track 3: Business Acumen

Writing For Career Success: Business Writing Skills

This interactive session will challenge you to assess the impact your writing skills have on your career prospects. Whether you’re comfortable in your current role or want to enhance prospects...
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Shelagh Donnelly
APC
Track 4: Core Competencies
Track 4: Core Competencies & New Skills

Attendee Networking

Attendee Networking
APC
EA Summit

Facilitated Collaboration®—Leading as an Executive Assistant

Meetings and group collaboration are a daily part of the world of business, and virtual meetings have become quite common. Once novel and scarcely available, video technologies to support virtual...
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Eddie Turner
EA Summit

Growth Mindset: The Road to More and Better in Your Profession

What we believe is unbelievably powerful — research shows that at work and in life, we tend to  achieve what we expect. Do you believe that your characteristics, ability and...
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Lorinda Lewis
EA Summit

Outlook 365 Power User: The Power Tools of Productivity

Feel energized and inspired as you regain control of you and your executives’ email, calendar, task list, and more! Future-proof your career by becoming the Outlook organizational guru, go-to person...
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Corinne Hoisington
APC
Track 1: Technology Tools & Updates

Slip into Google Slides

Have you been using PowerPoint to create presentations but your company is using now Google tools and you don’t know what to do? Or, are you considering switching to Google...
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Anne Truger
APC
Track 1: Technology Tools & Updates

Impostor Syndrome: Overcoming Self-doubt

Typically affecting high achievers, impostor syndrome (IS) can be thought of as a difficulty internalizing impressive accomplishments or feeling like a fraud. IS runs rampant in competitive and corporate environments,...
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Julia Wuench
APC
Track 5: Professional & Personal Growth
Track 5: Professional & Personal Growth

Beyond Time Management: Using Efficiency Audits to Boost Productivity

Do you know how you and your team are using time? How do you know if you’re truly operating efficiently? Without concrete data, you can never really know for sure....
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Chrissy Scivicque
APC
Track 4: Core Competencies
Track 4: Core Competencies & New Skills

Catch the Vision – Aligning Your Priorities with Your Executive

Learn how to catch your business partner’s vision for the organization, align your priorities to it, and then make it happen. Learn how to assess your executive business partner’s vulnerability...
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Melissa Peoples
APC
Track 3: Business Acumen
Track 3: Business Acumen

Accelerated Development of Emerging Leaders

There is an urgent need for effective leadership in our institutions of higher learning, government and in our corporations. Emerging leaders are all around us, but they need help developing...
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Eddie Turner
Feature Session

How We Work: The Surprising Science Behind Getting Your Best Work Done

In an age of disengagement, distraction and fatigue, how we work frequently isn’t working. Health and Productivity Expert Michelle Cederberg comes at this topic with big energy and laugh-out-loud humour,...
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Michelle Cederberg
Feature Session

Strive for Improvement (Not Perfection)

Whether someone is an administrative professional or an executive, we all tend to believe that we ought to be “perfect” in our position…that we have to know the best way...
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Chris Fairbank
Feature Session

Attendee Networking

Attendee Networking
APC
EA Summit

Best Practice Discussion Groups

Best Practice Discussion Groups
APC
EA Summit

20 New Technologies Advancing our Offices in 2020

As we look up from our busy offices, we see that the clock ticks onward into this new decade! Taking advantage of cutting-edge 2020 technologies will help you succeed now...
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Corinne Hoisington
APC
Track 1: Technology Tools & Updates

Implementing Quarterly Planning and RAPs To Take Your Work to a Higher Level

Most departments plan their work annually, at most, and then stay in reactive mode and “firefight” throughout the year. These days, it’s more effective to plan 3-6 months ahead while...
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Madeline Cate
APC
Track 3: Business Acumen
Track 3: Business Acumen

The Myth of Multitasking: How to Find Focus in a Distracted World

In an era of 24/7 connectedness and ‘nose to the grind-stone’ ideologies, multitasking has become something of a workplace badge of honour. In fact, it’s often heralded as a ‘work...
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Michelle Cederberg
APC
Track 4: Core Competencies
Track 4: Core Competencies & New Skills

Set Up Your Next Move: Mentoring, Shadowing and Networking

Mentoring, shadowing and networking create a path for career development and to job enhancement or expansion. Explore the importance of mentoring others who share your role, shadowing those in a...
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Chris Fairbank
APC
Track 5: Professional & Personal Growth
Track 5: Professional & Personal Growth

Servant Leadership: How to Create an Amazing Team Culture

Administrative professionals are uniquely positioned to apply the principles of servant leadership. They can become leaders who possess a serve-first mindset and are focused on empowering and uplifting those who...
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Jay Foreman
APC
Track 2: Effective Leadership & Influencing

Why “Fun” at Work is Serious Business

You’ve worked with someone who was fun to work with, haven’t you? A rockstar who was productive, creative and who gets good results. But for many of us in administrative...
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Stephanie Powley
APC
Track 4: Core Competencies
Track 4: Core Competencies & New Skills

Attendee Networking

Attendee Networking
APC
EA Summit

The Enneagram at Work

The most talked-about personality tool today is called the Enneagram. The Enneagram i s a powerful system where you begin by determining your own individual type which correlates to your...
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April Stallworth
APC
Track 4: Core Competencies
Track 4: Core Competencies & New Skills

The Assistant’s High Performance Toolbox: Decision-making and Problem-solving

If you aspire to greater achievement or new responsibilities, be known as a good decision-maker and  problem-solver. Executives look for and value employees who are reliable in those areas. Get...
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Lorinda Lewis
APC
Track 2: Effective Leadership & Influencing

EA to VA: Launching Your VA Career

Remote work has had a reported growth of 91% in the last 10 years, and so, the Virtual Assistant role has become an attractive option for admin professionals who desire...
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Emilie Given
APC
Track 5: Professional & Personal Growth
Track 5: Professional & Personal Growth

Negotiation Skills for Advancing Administrative Professionals

Regardless of your title or role, you need to learn to negotiate. You need to learn how, and you need to learn to be confident when you are negotiating. And...
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Rhonda Scharf
APC
Track 2: Effective Leadership & Influencing

Business Continuity and You: Lessons from COVID-19

The year 2020 will go down in history not only for the scale of the global COVID-19 pandemic, but also for its economic and social impacts. With unprecedented access to...
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Shelagh Donnelly
APC
Track 3: Business Acumen
Track 3: Business Acumen

Keynote Speaker: Kindra Hall

Kindra Hall
APC
EA Summit

On-Demand Workshops

Monday
July 6, 2020

The Empowered Leader

The very nature of leadership is such that a person must be empowered in order to lead. This is not to say that a leader must have formal authority over...
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Rhonda Scharf
On-Demand Workshop

Developing Executive Presence Regardless of Your Title

Have you ever noticed that executives have their own unique way of showing up in the workplace? The most effective ones exude an air of confidence and authority. When they...
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Chrissy Scivicque
On-Demand Workshop

Managing an Event as a Project

Project management seems to be overtaking the Executive Assistant’s world these days. With 89% of assistants organizing events as part of their role, whether or not your company calls it...
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Lucy Brazier
On-Demand Workshop

InDesign: Creating Beautiful and Effective Flyers, Newsletters, Documents, and More

InDesign provides us all the things we are missing in Microsoft Word: careful control of visual elements on the page; flowing text around images and to different pages; and a...
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Neil Malek
On-Demand Workshop

Mapping Your Career: How to Build a Professional Development Plan

In today’s modern business world, most organizations no longer provide clear, distinct career paths for their employees, especially administrative professionals. Career planning is largely left up to the individual. Unfortunately,...
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Chrissy Scivicque
On-Demand Workshop

Gmail and GCal: A Match Made in Heaven

Learn how Gmail and GCal can seamlessly work together making your life easier and work simpler. These two tools work together to provide a perfect (or close to it) communication...
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April Stallworth
Anne Truger
On-Demand Workshop
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