October 27-30, 2024 / Gaylord Rockies / Aurora, CO

Executive Operations Summit

Key Learning Objectives


  • Collaborative Leadership
  • Executive Alignment
  • Professional Development Plan
  • Microsoft Integrations
  • Agile Project Management
  • Key Performance Ratios
  • CHAOS Methodology
  • PowerPoint Accessibility
  • Executive Authority
  • Culture of Appreciation
  • Overcoming Self-Sabotage
  • Dynamic Job Searching
  • Managing Stakeholder Needs
  • Organizational Leadership
  • Workplace Cohesion
  • Data Visualization
  • Onboarding Executives
  • Collaborative Working Practices
  • Zoom Customization
  • Excel VLOOKUP

About this Summit:

The summit will highlight Executive Operations’ pivotal role in enhancing business efficiency, resilience, and ROI. Through step-by-step sessions, Executive Administrators will gain skills in planning, communication, and implementing effective business administration structures. The summit covers adaptable leadership frameworks and cross-functional partnerships to enhance collaboration. Attendees will leave with insights, strategies, and tools to improve operations, communication, and strategy execution with reduced risk in their workplaces.

Registrants who complete this summit will receive a Certificate in Executive Operations from The American Society of Administrative Professionals (ASAP).

Level: Advanced

Intended for:

Business Administration and Executive Operations Professionals (5+ years) seeking to boost leadership impact and company results with strategic thinking and strong accountability frameworks.

Delivered by:

Concetta Green and Lynn Walder


7:00 AM-8:00 AM – Breakfast

8:00 AM-9:00 AM: Summit Keynote

“Lessons in Leadership from Silicon Valley Elite” – Ann Hiatt

9:00 AM-9:15 AM – Break

PLAN: Delivering Company ROI Through RoB (Rhythm of Business) PlanningLynn Walder

9:15 AM-10:00 AM

The workshop commences with an exploration of the ‘Rhythm of Business’ concept, a dynamic framework that synchronizes essential cross-functional business processes with strategic objectives. Emphasizing the importance of aligning team efforts with company goals and ensuring that every task and decision contributes positively to the bottom line. 

Key Takeaways: 

  • An updated mindset as a proactive Corporate “Conductor” versus a directed Executive “Implementer” 
  • Practical insights and tools for empowering Administrators to implement a robust “Rhythm of Business” in their own organizations 
  • How becoming a facilitative owner of the organization’s “Rhythm of Business” organically elevates the respect, responsibility, and rewards of Business/Executive Operations professionals 15

10:00 AM-10:15 AM – Break

PROPOSE: Confident Communications to Catalyze Change – Concetta Green and Lynn Walder

10:15 AM-11:30 AM

With a mix of education, self-reflection, and interactive activities, we will explore the importance of “speaking the language of the business” to gain confidence and credibility among Leadership (and the broader org) when proposing new ways of work via Executive Operations. 

Key Takeaways: 

  • Learn contextual communication techniques such as audience-aligned language, diplomacy, and reading non-verbal cues to influence with limited authority. 
  • Explore how to integrate ChatGPT prompts (with data safety strategies) to align and elevate communications, while saving energy and time. 
  • Peer-to-peer shared learnings of what has (or has not) worked 

11:30 AM-12:30 PM: Lunch

PROGRESS: Leadership Leverage & Accountability Activation – Concetta Green

12:30 PM-1:30 PM

This workshop session will focus on the art of crafting accountability frameworks tailored for executive leadership, where you’ll learn to define clear objectives and responsibilities, set expectations, and build tracking systems to monitor progress. Walk away with actionable strategies to foster transparency, facilitate efficiency, provide meaningful feedback, and drive greater success within your organization. 

Key Takeaways: 

  • Tools and techniques for efficient team communications, collaboration, and executive meetings management. 
  • The role of an administrator as a central coordination hub, cultivating partnerships across the organization 
  • Having a vision for future improvements while navigating present limitations. 


1:30 PM- 1:45 PM: Break

PARTNER: Cross-functional Administrative “Teaming” – Lynn Walder and Concetta Green

1:45 PM-3:00 PM

This workshop will focus on the background philosophy and practical steps for implementing a high-functioning Executive Operations Cohort at your own place of work. Align, amplify, and accelerate administrative talent through collective advocacy, while showcasing bottom line business value to leadership through business administration project partnership. 

Key Takeaways: 

  • Practical steps to become an ally and advocate for peers and team members, whether they are your direct reports or not. 
  • The importance of fostering a supportive network for career advancement and workplace satisfaction. 
  • Explore what the risk of silo-breaking actually looks and feels like. Learn how much impact an Administrator can have on outcomes and culture without a major title. 

3:00 PM-3:15 PM – Break

Executive Administrators Unplugged: Real-Time Solutions & Insider Tips from the EO Summit – Lynn Walder, Concetta Green, and Leah Warwick

3:15 PM-4:15 PM

Join Leah Warwick, Concetta Green, and Lynn Walder for this interactive close-out panel where we will answer audience questions from the
full-day summit (both live and previously submitted) and share practical strategies, insider tips, and real-time solutions for common challenges faced by Executive Administrators as our profession and the global business landscape continue to evolve. From navigating highly sensitive professional scenarios to testing innovative approaches at your own place of work, this Fireside Chat aims to offer actionable insights and perspectives on the newly defined domain of Administrative expertise, Executive Operations.


Connect with us and be the first to know when updates to APC 2024 are released!

Meet our Training Advisors

Nicole Baker

Nicole Baker

Training Manager

Sabrina Matheny

Training Advisor


Nicole Metzger

Training Advisor

Are you interested in attending APC this fall?

Join your training advisor as they share a look at what we have planned for 2024!

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