Frequently Asked Questions

APC offers two types of conference passes and two programs that can be added to the conference passes. Below are descriptions of our passes and add-ons.


  • 3 Inspiring Keynotes
  • Featured Sessions
  • Educational Sessions
  • Networking Events
  • Breakfast, Lunch & Beverages


  • Includes everything in the Conference Pass, plus:
  • Pre- or post-conference workshops



This exclusive EA-tailored, one-day program is designed for senior-level admins & EAs looking for targeted, advanced training. This add-on will include exclusive workshops, advanced sessions, and networking.

*can only be added on to a Conference Pass & is held on Sunday, September 11, 2022.

PACE Prep Course

This course is an in-person, instructor-led, full-day exam prep class. The instructor will review the four PACE modules and answer any questions you have along the way. At the end of the day, you will have the option to take the online exam immediately or wait till you return to your home/office and feel ready to take the online exam. 

* Can be added on to a Conference Pass & is held on Sunday, September 11, 2022.

**You must bring your own laptop to follow along and take the exam. Laptops will not be provided.

Not sure which ones for you? Email our Training Managers for a free training consultation!

Workshops are deep-dive, advanced sessions are held on Sunday, September 11th, and Wednesday, September 14th. Workshops are included in the Value Pass or you can add them on a la carte when you register for a Conference Pass. Once you’ve purchased them, you will be asked to select which workshop topics you plan to attend. This occurs in the spring and we will email you to remind you. You must select your workshops prior to attending APC.

Sessions are included with both the Conference and Value Pass. You will not be able to select the topics in advance and all sessions are first-come, first-seated at APC. If a session reaches capacity please work with a member of the APC Event team or check the APC mobile app to find another available session at that time. All morning sessions on Monday and Tuesday repeat in the afternoon.

You can view the APC agenda here.

If you are in need of closed captioning or any other accommodation, please contact us at


Yes. While we do our best to plan room sizes based on how many attendees we think we will have, some sessions end up seeing higher attendance than others. Every attendee will have a seat at the keynote presentations.

Once a session has reached capacity, the room doors will close, and attendees can work with event staff to find another session with available seating. You also may have the opportunity to attend a session that hit capacity as our general sessions on Monday and Tuesday repeat in the afternoon.

We will not be able to accommodate any changes to room capacities. We ask that tables and chairs remain in place and are not moved. Each room and space will be setup in accordance with our seating and spacing guidelines and should not be altered.

APC has set the bar for excellence in administrative and executive assistant training. We cover the skills needed by office and administrative professionals across 5 different educational tracks. 

Session Tracks

  • Technology Tools & Updates
  • Effective Leadership & Influencing
  • Business Acumen
  • Core Competencies & New Skills
  • Professional & Personal Growth

Learn more about why you should attend!

You should fly into the Orlando International Airport (MCO).

From there, please check their Parking & Transportation page for travel options to Disney’s Coronado Spring Resort.

Mears Connect is a rideshare option that will take you to and from the airport and hotel. Please read more here:

Other options are either taxis, Lyft or Uber.

APC 2022 will be held at:

Disney’s Coronado Springs Resort

1000 W Buena Vista Drive

Orlando, FL 32830

You are welcome to book at any hotel in the area but Disney’s Coronado Springs Resort offers exclusive discounted rates to attendees. Reserve your room at the APC 2022 preferred hotel here.

Unfortunately APC is not able to offer any discount opportunities for park passes this year. If you are looking to visit any of the parks during your trip to Orlando, we encourage you to use this site to reserve your pass and/or My Disney Experience mobile app for details.

IMPORTANT NOTE: the ticketing and reservations process has changed significantly post pandemic. When you purchase a ticket, you will need to make a reservation for a specific park on a specific day. We’ve heard the parks are consistently busy so, we recommend purchasing early!

Registrations may be cancelled if written notice is provided to However, registration fees paid are non-refundable, except that when the cancellation notice is received by August 12, 2022, in which case a refund will be issued in the amount paid less the cancellation fee of $300. Substitutions of registrants may be made to other employees at the same company at any time up to the start of the event. 

Once a badge (either physical or virtual) is issued it cannot be transferred to another. Those in attendance whose identity does not match an issued badge may be removed and precluded from participation in future Diversified events. If an event is canceled by Diversified and a registrant does not timely request a refund or confirm what other event or service the fees should be applied toward, such fees will be forfeited.

 To learn more about our event policies, please review our 2022 Terms and Conditions here.

*All invoices must be paid within 30 days of registration.

1. To pay your invoice by credit card, please contact us.
2. To pay by check, please make checks payable to the Administrative Professionals Conference. Reference your invoice number on your check and include a copy of the invoice with your payment. Mail payments to:

PO Box 79365
Baltimore, MD 21279-0365 

Questions on payments? Email us at 

Transfer to future events is not allowed. You will have the option to send a substitute in your place or receive a refund prior to the cancellation deadline only. 


If you have an approved transfer from 2021 you must use it for the approved event in 2022. There will not be additional transfers available. You also have the option to send a substitute if you cannot attend.


If you’ve purchased the in-person PACE option, you can access all your course materials and exam through Head to My Account and login. From there you should see the PACE course listed under the My E-Learning Center section.
If you do not see the PACE course or need help logging in, please reach out to us at

Executive Assistants Summit: 7 hours 

(reminder this is a Sunday add-on ticket only) 

Conference Pass: 13 hours

Value Pass: 22 hours

If you can add individual workshops onto a Conference Pass:

Sunday full day: 6 hours

Sunday or Wednesday half-day:  3 hours

Future locations can be found here.

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