September 13-16, 2026 | Gaylord Opryland Resort & Convention Center | Nashville, TN

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Agenda

🔁 Unlocking Innovation: Mastering Creative Problem Solving for Smarter Solutions

Sep 14 2026

7:45 AM - 8:30 AM CDT

*Session repeats at 7:45 AM on Tuesday, September 15.

Innovation isn’t reserved for executives. It’s a daily skill for administrative professionals. In this high-energy, hands-on session, Ayanna Castro introduces structured tools for creative problem solving that transform everyday workplace challenges into opportunities for impact. Attendees will learn how to clarify problems, generate smarter solutions, and move from reactive firefighting to strategic thinking. This engaging early-morning session sets the tone for the day with practical frameworks and actionable momentum.

Key Takeaways

  • Distinguish between creativity and innovation—and why both matter
  • Apply structured tools such as the “5 Whys” and rapid ideation frameworks
  • Reframe problems to uncover root causes rather than surface symptoms
  • Generate actionable solutions quickly and confidently
  • Build the confidence to contribute innovative ideas in any environment

 

Who Should Attend: This session is ideal for administrative professionals who solve problems daily but want to approach them more strategically. If you’re looking to sharpen your critical thinking skills, increase your visibility through innovative contributions, and build confidence in presenting ideas, this session will equip you with tools you can use immediately.

Speakers

Work Your Package

- Founder/Chief Maven