Recent research by the Gartner Group found that “54% of managers suffer from work-induced stress” and “44% struggle to provide personalized support to their direct reports.” These findings directly impact your organization’s bottom line as managers account for a whopping 70% of employee engagement. (Gallup) Whether you’re an administrative manager or support one, how are you bringing intention and human connection skills to work in the age of AI?
Workplace strategist Erica Keswin will provide administrative leaders with a roadmap to help them navigate these challenges. In Becoming a Great Human Leader, Erica teaches participants how to lead with their humanity, grow and develop employees, and deepen employee connection and engagement—by being intentional.
Key Takeaways:
- Understand why the human stuff is the hardest stuff
- Learn how to be a human leader through vulnerability, empathy, and effort
- Know how to leverage technology, but also know when to put it “in its place”
- Adopt an intentional mindset
- Develop a Human Action Plan for becoming a great human leader
