September 13-16, 2026 | Gaylord Opryland Resort & Convention Center | Nashville, TN

Produced by

ASAP
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Agenda

More sessions to come!

Schedule subject to change.

Schedule at a Glance

Premium Membership & Registration Required

Certification Sessions
Registration Required

General Session A high-impact, lecture-style presentation delivering strategic insights from industry-leading experts.
All Pass Types Welcome

Open Sessions
All Pass Types Welcome

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Showing sessions
Sat Sep 12
3:30 PM - 6:00 PM
CDT

Attendee Services & Badge Pick-Up

Attendee Services
3:30 PM - 6:00 PM CDT

Our Attendee Services team is here to assist with registration and conference-related questions. 

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Our Attendee Services team is here to assist with registration and conference-related questions. 
Sun Sep 13
7:00 AM - 6:00 PM
CDT

Attendee Services & Badge Pick-Up

Attendee Services
7:00 AM - 6:00 PM CDT

Our Attendee Services team is here to assist with registration and conference-related questions. 

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Our Attendee Services team is here to assist with registration and conference-related questions. 

Breakfast (For Certification and Premium Pass Holders Only)

Meals / Breaks / Extras
7:00 AM - 9:00 AM CDT
Sun Sep 13
8:00 AM - 12:30 PM
CDT

Microsoft Office Specialist: Associate Certification

CertificationPre-registration is required.
MOS
PartneringFor those in the 'Partnering' stage and going into the 'Leading' stage of their career, with more intermediate knowledge in this skill area
Technology & Innovation
8:00 AM - 12:30 PM CDT

*Pre-Registration Required.
This is a 3-day workshop.

What is MOS?
The Microsoft Office Specialist (MOS): Associate Certification bootcamp is an immersive, hands-on workshop designed for professionals who want to maximize their technical proficiency and earn a globally recognized credential: the Microsoft Office Specialist (MOS) Associate Certification. This credential requires passing

…
Read More
SPEAKER: Neil Malek | DESCRIPTION: *Pre-Registration Required. This is a 3-day workshop. What is MOS? The Microsoft Office Specialist (MOS): Associate Certification bootcamp is an immersive, hands-on workshop designed for professionals who want to maximize their technical proficiency and earn a globally recognized credential: the Microsoft Office Specialist (MOS) Associate Certification. This credential requires passing three of the following exams: Excel, Word, and PowerPoint. Course instructor Neil Malek of Knack Training will host this hands-on workshop for three days of 4-hour intensive, live sessions that will help build confidence and competence. Plus, enrollees will receive a complete suite of pre- and post-event learning support to ensure success. | Certification | MOS | Automating Workflows | Data Analysis & Visualization | Document Design | Technology & Innovation | Partnering
Neil Malek
Knack Training
President

PACE Prep Course

CertificationPre-registration is required.
PACE
SupportingFor all, but geared toward those in the 'Supporting' stage and going into the 'Partnering' stage of their career
8:00 AM - 12:30 PM CDT

*Pre-Registration Required

Maximize your APC training experience with our PACE Prep Course: an in-person, full-day exam preparation class. 

Review the four PACE modules with a live instructor and ask questions along the way. Then, either take the online exam onsite at the event with your own personal laptop or

…
Read More
SPEAKER: Rachel Robinson, Chris Menard | DESCRIPTION: *Pre-Registration Required Maximize your APC training experience with our PACE Prep Course: an in-person, full-day exam preparation class.  Review the four PACE modules with a live instructor and ask questions along the way. Then, either take the online exam onsite at the event with your own personal laptop or when you return to your home/office. | Certification | PACE | Supporting
Rachel Robinson
Workforce Instructor
Chris Menard
Chris Menard Training
Microsoft MVP
Sun Sep 13
9:00 AM - 4:00 PM
CDT

Nova Chief of Staff Certification

CertificationPre-registration is required.
LeadingFor those already in the 'Leading' stage of their career and with more advanced knowledge in this skill area
Nova
9:00 AM - 4:00 PM CDT

*Pre-Registration Required
This course is 3 days of diving deep into Nova’s six-module course. 

Nova Chief of Staff Certification equips aspiring leaders to function at the highest levels of a company. Through hands-on practice doing the daily functions of the Chief of Staff role, Nova’s acclaimed course builds confidence

…
Read More
SPEAKER: Maggie Olson | DESCRIPTION: *Pre-Registration Required This course is 3 days of diving deep into Nova’s six-module course.  Nova Chief of Staff Certification equips aspiring leaders to function at the highest levels of a company. Through hands-on practice doing the daily functions of the Chief of Staff role, Nova’s acclaimed course builds confidence and competence for aspiring and current Chiefs of Staff, as well as those looking to have a more significant impact in their current role, through its expertly crafted curriculum by Nova Chief of Staff Founder, Maggie Olson.   In this exclusive IN-PERSON training, spend 3 days diving deep into Nova’s six-module course covering ALL-THINGS Chief of Staff, including the wide variety of CoS roles, EA to CoS Transition, Business Planning, Business Process, Events, Communications, Executive Engagements, Executive Recommendations, Executive Project Management, Gap-filling, Employee Culture, First 90 Days in the Role, and more.   Nova Chief of Staff is the Premier destination for Chief of Staff education and development. | Certification | Nova | Leading
Maggie Olson
Nova Chief of Staff
Founder & CEO
Sun Sep 13
1:30 PM - 4:30 PM
CDT

PREMIUM WORKSHOP: Project Management Essentials

Communication & Operations
Premium WorkshopPre-registration is required.
SupportingFor all, but geared toward those in the 'Supporting' stage and going into the 'Partnering' stage of their career
1:30 PM - 4:30 PM CDT

For ASAP Premium Members Only. Click here to learn how to become a Premium Member or upgrade your pass.

*Pre-Registration Required.

If you’ve been managing projects for a while, you already know how complex it can be. As an assistant, you’re balancing tight timelines, shifting priorities, and multiple stakeholders, all

…
Read More
SPEAKER: Chrissy Scivicque | DESCRIPTION: For ASAP Premium Members Only. *Pre-Registration Required. If you’ve been managing projects for a while, you already know how complex it can be. As an assistant, you’re balancing tight timelines, shifting priorities, and multiple stakeholders, all without formal authority. Without the support of structured project management methodology, you’re likely to miss details, which can lead to costly delays, unclear expectations and unnecessary rework. In this workshop, you’ll move beyond simply “getting projects done” and learn a practical, repeatable approach to planning, coordinating tasks, managing risks, and driving results.  | Premium Workshop | Change Agility | Change Management | Communication & Operations | Project Management | Supporting
Chrissy Scivicque
Eat Your Career
Corporate Trainer & Founder

PREMIUM WORKSHOP: AI for EAs

PartneringFor those in the 'Partnering' stage and going into the 'Leading' stage of their career, with more intermediate knowledge in this skill area
Premium WorkshopPre-registration is required.
Technology & Innovation
1:30 PM - 4:30 PM CDT

For ASAP Premium Members Only. Click here to learn how to become a Premium Member or upgrade your pass.

*Pre-Registration Required.

**Recommended, Not Required: Paid AI Chatbot Subscription (e.g. Copilot, ChatGPT, Gemini, or Claude). 

We will work in small groups, so sharing is possible. 

This half-day, hands-on workshop

…
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SPEAKER: Fiona Young | DESCRIPTION: For ASAP Premium Members Only. *Pre-Registration Required. **Recommended, Not Required: Paid AI Chatbot Subscription (e.g. Copilot, ChatGPT, Gemini, or Claude).  We will work in small groups, so sharing is possible.  This half-day, hands-on workshop is designed for strategic partnering EAs who want a practical foundation in how to use AI at work both to save time and work at a higher level. Nothing theoretical or generic here. | Premium Workshop | AI Prompting| Technology & Innovation | Partnering
Fiona Young
Carve
Founder
Sun Sep 13
4:00 PM - 6:00 PM
CDT

Braindates

Braindates
Networking
4:00 PM - 6:00 PM CDT

Braindates are knowledge-sharing conversations that you book with others to have one-on-one or in small groups on-site in the Braindate Lounge. They’re the best way to brainstorm, solve challenges, and share expertise or experiences while connecting with new (brilliant!) people. Learn more about Braindates and other networking opportunities by clicking

…
Read More
Braindates are knowledge-sharing conversations that you book with others to have one-on-one or in small groups on-site in the Braindate Lounge. They’re the best way to brainstorm, solve challenges, and share expertise or experiences while connecting with new (brilliant!) people. Learn more about Braindates and other networking opportunities by clicking here. Learning Concierges will be available onsite to help attendees navigate and utilize this service to make the most out of the experience! | Braindates | Networking |

APC Welcome

Networking
4:00 PM - 6:00 PM CDT

APC Welcome on Sunday Sept 13 from 4pm – 6pm ET is an opportunity for a peek at everything APC has to offer. Pick up your badge, connect with exhibitors, get hands-on help setting up the Mobile App and scheduling Braindates™  — so you're ready to hit the ground

…
Read More
APC Welcome on Sunday Sept 13 from 4pm – 6pm ET is an opportunity for a peek at everything APC has to offer. Pick up your badge, connect with exhibitors, get hands-on help setting up the Mobile App and scheduling Braindates™  — so you're ready to hit the ground running when the conference opens Monday morning. | Networking |
Mon Sep 14
7:30 AM - 5:00 PM
CDT

Breakfast

Meals / Breaks / Extras
7:30 AM - 9:30 AM CDT

Attendee Services

Attendee Services
7:30 AM - 5:00 PM CDT

Our Attendee Services team is here to assist with registration and conference-related questions. 

Read More
Our Attendee Services team is here to assist with registration and conference-related questions. 
Mon Sep 14
7:45 AM - 8:30 AM
CDT

🔁 Bridging the Connection Between Personal Well-Being and Professional Success

AssistingThis stage includes early-career APs, with a focus on foundational work such as scheduling and organizational communication.
Career Growth & Personal Branding
Early Bird Breakout
7:45 AM - 8:30 AM CDT

*Session repeats at 7:45 AM on Tuesday, September 15.

Administrative Professionals operate in high-demand environments that reward reliability, speed, and self-sacrifice, often at the expense of personal well-being. When stress and fatigue accumulate, taking better care of yourself can feel vague, overwhelming, or unrealistic.

This session offers a clear, practical

…
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SPEAKER: Heather Denniston | Breakout | Description: *Session repeats at 7:45 AM on Tuesday, September 15. Administrative Professionals operate in high-demand environments that reward reliability, speed, and self-sacrifice, often at the expense of personal well-being. When stress and fatigue accumulate, taking better care of yourself can feel vague, overwhelming, or unrealistic. This session offers a clear, practical approach to well-being that replaces overwhelm with direction. Drawing on behavioral science and physiology, Dr. Denniston introduces four lesser-known strategies that make well-being feel doable, approachable, and sustainable without adding more to an already full plate. The session is engaging, story-driven, and highly actionable, translating research into simple strategies that participants can immediately apply at work and in daily life. Rather than focusing on willpower or perfection, the emphasis is on understanding how the body and brain actually work and using that knowledge to create meaningful change. | Assisting | Career Growth & Personal Branding | Emotional Intelligence | Self-Assessment | Wellness & Resilience |
Dr. Heather Denniston DC CCWP
WELLFITandFED
Professional Speaker

🔁 Performance Reviews, Raises, and Bonuses You Deserve

Communication & Operations
Early Bird Breakout
SupportingFor all, but geared toward those in the 'Supporting' stage and going into the 'Partnering' stage of their career
7:45 AM - 8:30 AM CDT

*Session repeats at 7:45 AM on Tuesday, September 15.

Walk away with a simple system to track your contributions, gather real-time feedback, and enter performance reviews and raise conversations with clarity and confidence.

This session equips executive admins with the practical tools and language you need to prove your value,

…
Read More
SPEAKER: Layna Castle | Breakout | Description: *Session repeats at 7:45 AM on Tuesday, September 15. Walk away with a simple system to track your contributions, gather real-time feedback, and enter performance reviews and raise conversations with clarity and confidence. This session equips executive admins with the practical tools and language you need to prove your value, turning invisible work into measurable impact that justifies raises, bonuses, and promotions.  Attendees will learn how to connect daily wins to executive priorities, prepare stronger performance reviews, and approach compensation conversations backed by evidence instead of uncertainty. Whether you're staying in your current role or positioning for new opportunities, you'll leave ready to advocate for the compensation you deserve. | Career Planning | Communications & Operations | Resume & Interview Skills | Strategic Visibility & Influence | Supporting |
Layna Castle
Professional Speakers Concierge Service
Founder

🔁 Unlocking Innovation: Mastering Creative Problem Solving for Smarter Solutions

Early Bird Breakout
Strategic Partnership & Leadership
SupportingFor all, but geared toward those in the 'Supporting' stage and going into the 'Partnering' stage of their career
7:45 AM - 8:30 AM CDT

*Session repeats at 7:45 AM on Tuesday, September 15.

Innovation isn’t reserved for executives. It’s a daily skill for administrative professionals. In this high-energy, hands-on session, Ayanna Castro introduces structured tools for creative problem solving that transform everyday workplace challenges into opportunities for impact. Attendees will learn how to clarify

…
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SPEAKER: Ayanna Castro | Breakout | Description: *Session repeats at 7:45 AM on Tuesday, September 15. Innovation isn’t reserved for executives. It’s a daily skill for administrative professionals. In this high-energy, hands-on session, Ayanna Castro introduces structured tools for creative problem solving that transform everyday workplace challenges into opportunities for impact. Attendees will learn how to clarify problems, generate smarter solutions, and move from reactive firefighting to strategic thinking. This engaging early-morning session sets the tone for the day with practical frameworks and actionable momentum. | Change Agility | Critical Thinking & Decision Making | Organizational & Executive Support | Strategic Partnership & Leadership | Supporting |
Ayanna Castro
Work Your Package
Founder/Chief Maven

🔁 Prompting Smarter: Practical AI Prompting Tips for Executive Assistants

AssistingThis stage includes early-career APs, with a focus on foundational work such as scheduling and organizational communication.
Early Bird Breakout
Technology & Innovation
7:45 AM - 8:30 AM CDT
*Session repeats at 7:45 AM on Tuesday, September 15 AI can be an incredible assistant. Or it can feel frustrating, vague, and underwhelming. The difference is how you prompt. This fast-paced session is designed specifically for EAs and admins who want to get better results from AI tools like Microsoft…
Read More
SPEAKER: Jarrod Edge | Breakout | Description: *Session repeats at 7:45 AM on Tuesday, September 15. AI can be an incredible assistant. Or it can feel frustrating, vague, and underwhelming. The difference is how you prompt. This fast-paced session is designed specifically for administrative professionals who want to get better results from AI tools like Microsoft Copilot, Claude, ChatGPT, and other workplace AI experiences. Instead of focusing on technical details, this session zeroes in on how to communicate with AI effectively. You'll learn simple, repeatable prompting techniques that help AI understand your intent, your audience, and your expectations—so it can deliver useful, professional results. Whether you're drafting emails, summarizing documents, preparing for meetings, or supporting leaders with written content, strong prompting can save time and improve quality. No technical background required. Just bring your curiosity and your morning coffee. | AI Prompting | Assisting | Automating Workflows | Organizational & Executive Support | Technology & Innovation |
Jarrod Edge
Spindustry Technical Training
Director of SharePoint Services Spindustry
Mon Sep 14
8:00 AM - 5:30 PM
CDT

PACE Prep Course

CertificationPre-registration is required.
PACE
8:00 AM - 9:15 AM CDT

*Pre-registration is required.

Maximize your APC training experience with our PACE Prep Course: an in-person, full-day exam preparation class. 

Review the four PACE modules with a live instructor and ask questions along the way. Then, either take the online exam onsite at the event with your own personal

…
Read More
SPEAKER: Rachel Robinson, Chris Menard | DESCRIPTION: *Pre-Registration Required Maximize your APC training experience with our PACE Prep Course: an in-person, full-day exam preparation class.  Review the four PACE modules with a live instructor and ask questions along the way. Then, either take the online exam onsite at the event with your own personal laptop or when you return to your home/office. | Certification | PACE | Supporting
Rachel Robinson
Workforce Instructor
Chris Menard
Chris Menard Training
Microsoft MVP

Microsoft Office Specialist: Associate Certification

CertificationPre-registration is required.
MOS
PartneringFor those in the 'Partnering' stage and going into the 'Leading' stage of their career, with more intermediate knowledge in this skill area
Technology & Innovation
8:00 AM - 9:15 AM CDT

*Pre-Registration Required.
This is a 3-day workshop.

What is MOS?
The Microsoft Office Specialist (MOS): Associate Certification bootcamp is an immersive, hands-on workshop designed for professionals who want to maximize their technical proficiency and earn a globally recognized credential: the Microsoft Office Specialist (MOS) Associate Certification. This credential requires passing

…
Read More
SPEAKER: Neil Malek | DESCRIPTION: *Pre-Registration Required. This is a 3-day workshop. What is MOS? The Microsoft Office Specialist (MOS): Associate Certification bootcamp is an immersive, hands-on workshop designed for professionals who want to maximize their technical proficiency and earn a globally recognized credential: the Microsoft Office Specialist (MOS) Associate Certification. This credential requires passing three of the following exams: Excel, Word, and PowerPoint. Course instructor Neil Malek of Knack Training will host this hands-on workshop for three days of 4-hour intensive, live sessions that will help build confidence and competence. Plus, enrollees will receive a complete suite of pre- and post-event learning support to ensure success. | Certification | MOS | Automating Workflows | Data Analysis & Visualization | Document Design | Technology & Innovation | Partnering
Neil Malek
Knack Training
President

Braindate Lounge

Braindates
8:00 AM - 5:30 PM CDT

Braindates are knowledge-sharing conversations that you book with others to have one-on-one or in small groups on-site in the Braindate Lounge. They’re the best way to brainstorm, solve challenges, and share expertise or experiences while connecting with new (brilliant!) people. Learn more about Braindates and other networking opportunities by clicking

…
Read More
Braindates are knowledge-sharing conversations that you book with others to have one-on-one or in small groups on-site in the Braindate Lounge. They’re the best way to brainstorm, solve challenges, and share expertise or experiences while connecting with new (brilliant!) people. Learn more about Braindates and other networking opportunities by clicking here. Learning Concierges will be available onsite to help attendees navigate and utilize this service to make the most out of the experience! | Braindates | Networking |
Mon Sep 14
9:00 AM - 5:30 PM
CDT

Nova Chief of Staff Certification

CertificationPre-registration is required.
LeadingFor those already in the 'Leading' stage of their career and with more advanced knowledge in this skill area
Nova
9:00 AM - 5:30 PM CDT

*Pre-Registration Required
This course is 3 days of diving deep into Nova’s six-module course. 

Nova Chief of Staff Certification equips aspiring leaders to function at the highest levels of a company. Through hands-on practice doing the daily functions of the Chief of Staff role, Nova’s acclaimed course builds confidence

…
Read More
SPEAKER: Maggie Olson | DESCRIPTION: *Pre-Registration Required This course is 3 days of diving deep into Nova’s six-module course.  Nova Chief of Staff Certification equips aspiring leaders to function at the highest levels of a company. Through hands-on practice doing the daily functions of the Chief of Staff role, Nova’s acclaimed course builds confidence and competence for aspiring and current Chiefs of Staff, as well as those looking to have a more significant impact in their current role, through its expertly crafted curriculum by Nova Chief of Staff Founder, Maggie Olson.   In this exclusive IN-PERSON training, spend 3 days diving deep into Nova’s six-module course covering ALL-THINGS Chief of Staff, including the wide variety of CoS roles, EA to CoS Transition, Business Planning, Business Process, Events, Communications, Executive Engagements, Executive Recommendations, Executive Project Management, Gap-filling, Employee Culture, First 90 Days in the Role, and more.   Nova Chief of Staff is the Premier destination for Chief of Staff education and development. | Certification | Nova | Leading
Maggie Olson
Nova Chief of Staff
Founder & CEO
Mon Sep 14
9:30 AM - 9:45 AM
CDT

Welcome Remarks

All Career Stages
General Session
9:30 AM - 9:45 AM CDT
Peggy Vasquez
Peggyvasquez.net
International Speaker, Career Coach & Best-Selling Author
Mon Sep 14
9:45 AM - 10:30 AM
CDT

HEADLINER - Momentum in the Mess: What Disruption Teaches Us

All Career Stages
General Session
9:45 AM - 10:30 AM CDT

Change is constant, but disruption is defining. Drawing from her experience leading creative teams and shaping how stories, culture, and media reflect the moment we’re in, Rashida shows how reinvention is not just survival, but strategy. She explores how curiosity fuels progress, how technology like AI expands creative possibility, and

…
Read More
SPEAKER: Rashida Jones | DESCRIPTION: Change is constant, but disruption is defining. Drawing from her experience leading creative teams and shaping how stories, culture, and media reflect the moment we’re in, Rashida shows how reinvention is not just survival, but strategy. She explores how curiosity fuels progress, how technology like AI expands creative possibility, and how the most effective leaders turn uncertainty into momentum. 
Rashida Jones
Uncensored
CEO
Mon Sep 14
10:30 AM - 11:00 AM
CDT

Coffee Break

Meals / Breaks / Extras
10:30 AM - 11:00 AM CDT
Mon Sep 14
11:00 AM - 12:30 PM
CDT

🔁 Owning the Flow of Work: Designing the Full Meeting Lifecycle

Communication & Operations
Lab
PartneringFor those in the 'Partnering' stage and going into the 'Leading' stage of their career, with more intermediate knowledge in this skill area
11:00 AM - 12:30 PM CDT

*Session repeats at 1:30 PM on Monday, September 14.

Organizations are often stuck in constant churn because there is no defined way for work to move through meetings. Decisions are discussed without being anchored, ownership is assumed instead of assigned, and follow-through depends on someone piecing it together after the

…
Read More
SPEAKER: Melissa Peoples | Lab | Description: *Session repeats at 1:30 PM on Monday, September 14. Organizations are often stuck in constant churn because there is no defined way for work to move through meetings. Decisions are discussed without being anchored, ownership is assumed instead of assigned, and follow-through depends on someone piecing it together after the fact. This lab is not about capturing what happened. It is about defining what happens next. We will break down the full lifecycle of a meeting and explore how to create continuity across every stage so work does not stall. You will look at how preparation shapes outcomes, how clarity is created in the room, and how momentum is maintained once the meeting ends. Because when the flow is owned, meetings stop creating confusion and start driving progress. | Communications & Operations | Critical Thinking & Decision Making | Partnering | Project Management | Relationship Management|
Melissa Peoples
EA Revolution
CEO & Founder

🔁 From Data to Decisions: Stop Sending Spreadsheets Leaders Can't Use

Lab
SupportingFor all, but geared toward those in the 'Supporting' stage and going into the 'Partnering' stage of their career
Technology & Innovation
11:00 AM - 12:30 PM CDT

*Session repeats at 1:30 PM on Monday, September 14.

You send the spreadsheet. Your leader opens it, stares at rows of data, and... nothing happens. The information is there, but it's not decision-ready.

This hands-on lab is designed for administrative professionals who already work in Excel or Google Sheets and

…
Read More
SPEAKER: Vinzanna Leysath | Lab | Description: *Session repeats at 1:30 PM on Monday, September 14. You send the spreadsheet. Your leader opens it, stares at rows of data, and... nothing happens. The information is there, but it's not decision-ready. This hands-on lab is designed for administrative professionals who already work in Excel or Google Sheets and are ready to move beyond basic data entry. You'll actively transform everyday data into structured, decision-ready reports that leaders can quickly understand and act on. The focus is on clarity, organization, and presentation - helping you elevate the way you report information with a repeatable framework you can apply to any project. What You'll Do in This Lab: Through hands-on exercises using real administrative data scenarios, you'll practice structuring spreadsheet data for clarity and usability, identifying what leaders actually need from reports, and transforming raw data into clean, decision-ready summaries. You'll work on improving formatting and visual organization for executive audiences and leave with a repeatable reporting approach you can immediately apply to future projects. | Automating Workflows | Data Analysis & Visualization | Document Design | Supporting | Technology & Innovation |
Vinzanna Leysath
Training on Wheels
President and Lead Trainer

🔁 AI Masterclass

Masterclass
Technology & Innovation
11:00 AM - 12:30 PM CDT

*Session repeats at 1:30 PM on Monday, September 14.

**Session description coming soon!

Read More
SPEAKER: Fiona Young | Masterclass
Fiona Young
Carve
Founder

🔁 Negotiation: Speak to Value, Practice the Conversation, Build Confidence

Communication & Operations
Lab
LeadingFor those already in the 'Leading' stage of their career and with more advanced knowledge in this skill area
PartneringFor those in the 'Partnering' stage and going into the 'Leading' stage of their career, with more intermediate knowledge in this skill area
11:00 AM - 12:30 PM CDT

*Session repeats at 1:30 PM on Monday, September 14.

Administrative professionals negotiate far more than they realize — priorities, boundaries, expectations, timelines, resources, and sometimes compensation. Yet most of these negotiations happen quietly, without structure or confidence.

This highly interactive Negotiation Lab is designed for Executive Assistants and Administrative Professionals

…
Read More
SPEAKER: Peggy Vasquez | Lab | Description: *Session repeats at 1:30 PM on Monday, September 14. Administrative professionals negotiate far more than they realize — priorities, boundaries, expectations, timelines, resources, and sometimes compensation. Yet most of these negotiations happen quietly, without structure or confidence. This highly interactive Negotiation Lab is designed for Executive Assistants and Administrative Professionals who want real-world practice—not theory. Participants will work through realistic workplace scenarios, practice negotiation language that resonates with leaders, and learn how to shift conversations from task-based explanations to value-based discussions. Through structured exercises and guided debriefs, attendees will build confidence, sharpen their communication, and leave with a clear, repeatable framework they can use immediately. | Communications & Operations | Executive Presence & Presentation | Leading | Partnering | Relationship Management | Resume & Interview Skills |
Peggy Vasquez
Peggyvasquez.net
International Speaker, Career Coach & Best-Selling Author

🔁 Positioning Yourself as a Strategic Partner: How Administrative Professionals Build Influence, Trust, and Organizational Impact

Masterclass
PartneringFor those in the 'Partnering' stage and going into the 'Leading' stage of their career, with more intermediate knowledge in this skill area
Strategic Partnership & Leadership
11:00 AM - 12:15 PM CDT

*Session repeats at 1:30 PM on Monday, September 14.

Today's administrative professionals are no longer defined by task execution—they are connectors, communicators, and strategic partners who influence the success of leaders and organizations. This dynamic masterclass teaches a practical framework for shifting from reactive support to proactive leadership through social

…
Read More
SPEAKER: Angie Dodge | Masterclass | Description: *Session repeats at 1:30 PM on Monday, September 14. Today's administrative professionals are no longer defined by task execution—they are connectors, communicators, and strategic partners who influence the success of leaders and organizations. This dynamic masterclass teaches a practical framework for shifting from reactive support to proactive leadership through social capital, strategic communication, and operational insight. Drawing on real-world experience from both sides of the EA/Executive partnership, you'll learn how to elevate your role, strengthen relationships across the organization, and confidently operate at a higher level of impact. Through guided reflection, real-life scenarios, and small-group exercises, you'll practice strategic communication techniques, map your current work against strategic opportunities, and create a 30-day partnership plan you can implement immediately. The strategies taught are actionable, accessible, and immediately applicable for assistants at every level. | Strategic Partnership & Leadership | Executive Presence & Presentation | Human Centered Systems Thinking | Partnering | Strategic Planning |
Angie Dodge
Moxie Virtual Solutions
CEO / Founder

🔁 Emotional Intelligence for Admin Professional Success

Masterclass
PartneringFor those in the 'Partnering' stage and going into the 'Leading' stage of their career, with more intermediate knowledge in this skill area
Strategic Partnership & Leadership
11:00 AM - 12:15 PM CDT

*Session repeats at 1:30 PM on Monday, September 14.

Your technical skills get you in the door. But emotional intelligence is what helps you navigate competing priorities, strong personalities, and high-pressure environments with composure and influence.

Join us for a transformative session designed to enhance your administrative capabilities through the

…
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SPEAKER: Cherron Castillo | Masterclass | Description: *Session repeats at 1:30 PM on Monday, September 14. Your technical skills get you in the door. But emotional intelligence is what helps you navigate competing priorities, strong personalities, and high-pressure environments with composure and influence. Join us for a transformative session designed to enhance your administrative capabilities through the power of emotional intelligence (EI). Discover the foundational elements of EI and explore how these skills can significantly improve your ability to ensure smooth operations. Dive into practical applications of EI and craft a customized action plan throughout this session. Equip yourself with the tools to not only succeed today but to thrive in the future landscapes of your profession. | Strategic Partnership & Leadership | Emotional Intelligence | Relationship Management | Partnering | Self-Assessment |
Cherron Castillo
Fruitful Training Group
Founder & Chief Seed Sower

🔁 From Resistance to Resilience: Learning to Bend but Not Break During Times of Change

Communication & Operations
Masterclass
SupportingFor all, but geared toward those in the 'Supporting' stage and going into the 'Partnering' stage of their career
11:00 AM - 12:15 PM CDT

*Session repeats at 1:30 PM on Monday, September 14.

As an administrative professional, you're expected to absorb change, adapt quickly, and support others without missing a beat. Yet when uncertainty hits, even the most capable professionals can feel overwhelmed. By learning to manage your own mindset and emotions during transitions,

…
Read More
SPEAKER: Chriss Scivicque | Masterclass | Description: *Session repeats at 1:30 PM on Monday, September 14. As an administrative professional, you're expected to absorb change, adapt quickly, and support others without missing a beat. Yet when uncertainty hits, even the most capable professionals can feel overwhelmed. By learning to manage your own mindset and emotions during transitions, you can strengthen your personal resilience and become a steady, trusted presence for others navigating the same unknowns. This session gives you practical strategies to recognize resistance in yourself and others, foster adaptability, and build a foundation of calm confidence during times of disruption. | Change Agility | Change Management | Communication & Operations | Relationship Management | Supporting
Chrissy Scivicque
Eat Your Career
Corporate Trainer & Founder

🔁 Leveraging SharePoint's Hidden Powers

AssistingThis stage includes early-career APs, with a focus on foundational work such as scheduling and organizational communication.
Masterclass
Technology & Innovation
11:00 AM - 12:15 PM CDT
*Session repeats at 1:30 PM on Monday, September 14. You already use SharePoint. The question is: are you getting real value from it? Administrative professionals sit at the center of information flow, leadership support, and team coordination. SharePoint has powerful capabilities that can make your role easier, more visible, and…
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SPEAKER: Jarrod Edge | Masterclass | Description: *Session repeats at 1:30 PM on Monday, September 14. You already use SharePoint. The question is: are you getting real value from it? Administrative Professionals sit at the center of information flow, leadership support, and team coordination. SharePoint has powerful capabilities that can make your role easier, more visible, and far more strategic - but many of those features remain untapped. This masterclass reveals what SharePoint can actually do for administrative professionals beyond basic document storage. You'll learn how to transform SharePoint into a practical, polished workspace that supports leaders, reduces friction, and keeps work organized and accessible. Focused on real scenarios you face every day, you'll discover how small shifts in how you use SharePoint can create significant improvements in clarity, consistency, and efficiency. | Assisting | Automating Workflows | Data Governance | Organizational & Executive Support | Technology & Innovation |
Jarrod Edge
Spindustry Technical Training
Director of SharePoint Services Spindustry

PACE Prep Course

CertificationPre-registration is required.
PACE
11:00 AM - 12:30 PM CDT

*Pre-registration is required.

Maximize your APC training experience with our PACE Prep Course: an in-person, full-day exam preparation class. 

Review the four PACE modules with a live instructor and ask questions along the way. Then, either take the online exam onsite at the event with your own personal laptop

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SPEAKER: Rachel Robinson, Chris Menard | DESCRIPTION: *Pre-Registration Required Maximize your APC training experience with our PACE Prep Course: an in-person, full-day exam preparation class.  Review the four PACE modules with a live instructor and ask questions along the way. Then, either take the online exam onsite at the event with your own personal laptop or when you return to your home/office. | Certification | PACE | Supporting
Rachel Robinson
Workforce Instructor
Chris Menard
Chris Menard Training
Microsoft MVP

Microsoft Office Specialist: Associate Certification

CertificationPre-registration is required.
MOS
Technology & Innovation
11:00 AM - 12:30 PM CDT

*Pre-Registration Required.
This is a 3-day workshop.

What is MOS?
The Microsoft Office Specialist (MOS): Associate Certification bootcamp is an immersive, hands-on workshop designed for professionals who want to maximize their technical proficiency and earn a globally recognized credential: the Microsoft Office Specialist (MOS) Associate Certification. This credential requires passing

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SPEAKER: Neil Malek | DESCRIPTION: *Pre-Registration Required. This is a 3-day workshop. What is MOS? The Microsoft Office Specialist (MOS): Associate Certification bootcamp is an immersive, hands-on workshop designed for professionals who want to maximize their technical proficiency and earn a globally recognized credential: the Microsoft Office Specialist (MOS) Associate Certification. This credential requires passing three of the following exams: Excel, Word, and PowerPoint. Course instructor Neil Malek of Knack Training will host this hands-on workshop for three days of 4-hour intensive, live sessions that will help build confidence and competence. Plus, enrollees will receive a complete suite of pre- and post-event learning support to ensure success. | Certification | MOS | Automating Workflows | Data Analysis & Visualization | Document Design | Technology & Innovation | Partnering
Neil Malek
Knack Training
President
Mon Sep 14
12:00 PM - 1:30 PM
CDT

Lunch

Meals / Breaks / Extras
12:00 PM - 1:30 PM CDT
Mon Sep 14
1:30 PM - 3:00 PM
CDT

Owning the Flow of Work: Designing the Full Meeting Lifecycle

Communication & Operations
Lab
PartneringFor those in the 'Partnering' stage and going into the 'Leading' stage of their career, with more intermediate knowledge in this skill area
1:30 PM - 3:00 PM CDT

*REPEAT SESSION

Organizations are often stuck in constant churn because there is no defined way for work to move through meetings. Decisions are discussed without being anchored, ownership is assumed instead of assigned, and follow-through depends on someone piecing it together after the fact.

This lab is not about capturing

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SPEAKER: Melissa Peoples | Lab | Description: *REPEAT SESSION Organizations are often stuck in constant churn because there is no defined way for work to move through meetings. Decisions are discussed without being anchored, ownership is assumed instead of assigned, and follow-through depends on someone piecing it together after the fact. This lab is not about capturing what happened. It is about defining what happens next. We will break down the full lifecycle of a meeting and explore how to create continuity across every stage so work does not stall. You will look at how preparation shapes outcomes, how clarity is created in the room, and how momentum is maintained once the meeting ends. Because when the flow is owned, meetings stop creating confusion and start driving progress. | Communications & Operations | Critical Thinking & Decision Making | Partnering | Project Management | Relationship Management|
Melissa Peoples
EA Revolution
CEO & Founder

From Data to Decisions: Stop Sending Spreadsheets Leaders Can't Use

Lab
SupportingFor all, but geared toward those in the 'Supporting' stage and going into the 'Partnering' stage of their career
Technology & Innovation
1:30 PM - 3:00 PM CDT

*REPEAT SESSION

You send the spreadsheet. Your leader opens it, stares at rows of data, and... nothing happens. The information is there, but it's not decision-ready.

This hands-on lab is designed for administrative professionals who already work in Excel or Google Sheets and are ready to move beyond basic data

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SPEAKER: Vinzanna Leysath | Lab | Description: *REPEAT SESSION You send the spreadsheet. Your leader opens it, stares at rows of data, and... nothing happens. The information is there, but it's not decision-ready. This hands-on lab is designed for administrative professionals who already work in Excel or Google Sheets and are ready to move beyond basic data entry. You'll actively transform everyday data into structured, decision-ready reports that leaders can quickly understand and act on. The focus is on clarity, organization, and presentation - helping you elevate the way you report information with a repeatable framework you can apply to any project. What You'll Do in This Lab: Through hands-on exercises using real administrative data scenarios, you'll practice structuring spreadsheet data for clarity and usability, identifying what leaders actually need from reports, and transforming raw data into clean, decision-ready summaries. You'll work on improving formatting and visual organization for executive audiences and leave with a repeatable reporting approach you can immediately apply to future projects. | Automating Workflows | Data Analysis & Visualization | Document Design | Supporting | Technology & Innovation |
Vinzanna Leysath
Training on Wheels
President and Lead Trainer

AI Masterclass

Masterclass
Technology & Innovation
1:30 PM - 3:00 PM CDT

*REPEAT SESSION

**Session description coming soon!

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SPEAKER: Fiona Young | Masterclass
Fiona Young
Carve
Founder

Negotiation: Speak to Value, Practice the Conversation, Build Confidence

Communication & Operations
Lab
LeadingFor those already in the 'Leading' stage of their career and with more advanced knowledge in this skill area
PartneringFor those in the 'Partnering' stage and going into the 'Leading' stage of their career, with more intermediate knowledge in this skill area
1:30 PM - 3:00 PM CDT

*REPEAT SESSION

Administrative professionals negotiate far more than they realize — priorities, boundaries, expectations, timelines, resources, and sometimes compensation. Yet most of these negotiations happen quietly, without structure or confidence.

This highly interactive Negotiation Lab is designed for Executive Assistants and Administrative Professionals who want real-world practice—not theory. Participants will

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SPEAKER: Peggy Vasquez | Lab | Description: *REPEAT SESSION Administrative professionals negotiate far more than they realize — priorities, boundaries, expectations, timelines, resources, and sometimes compensation. Yet most of these negotiations happen quietly, without structure or confidence. This highly interactive Negotiation Lab is designed for Executive Assistants and Administrative Professionals who want real-world practice—not theory. Participants will work through realistic workplace scenarios, practice negotiation language that resonates with leaders, and learn how to shift conversations from task-based explanations to value-based discussions. Through structured exercises and guided debriefs, attendees will build confidence, sharpen their communication, and leave with a clear, repeatable framework they can use immediately. | Communications & Operations | Executive Presence & Presentation | Leading | Partnering | Relationship Management | Resume & Interview Skills |
Peggy Vasquez
Peggyvasquez.net
International Speaker, Career Coach & Best-Selling Author

Positioning Yourself as a Strategic Partner: How Administrative Professionals Build Influence, Trust, and Organizational Impact

Masterclass
PartneringFor those in the 'Partnering' stage and going into the 'Leading' stage of their career, with more intermediate knowledge in this skill area
Strategic Partnership & Leadership
1:30 PM - 2:45 PM CDT

*REPEAT SESSION

Today's administrative professionals are no longer defined by task execution—they are connectors, communicators, and strategic partners who influence the success of leaders and organizations. This dynamic masterclass teaches a practical framework for shifting from reactive support to proactive leadership through social capital, strategic communication, and operational insight. Drawing

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SPEAKER: Angie Dodge | Masterclass | Description: *REPEAT SESSION Today's administrative professionals are no longer defined by task execution—they are connectors, communicators, and strategic partners who influence the success of leaders and organizations. This dynamic masterclass teaches a practical framework for shifting from reactive support to proactive leadership through social capital, strategic communication, and operational insight. Drawing on real-world experience from both sides of the EA/Executive partnership, you'll learn how to elevate your role, strengthen relationships across the organization, and confidently operate at a higher level of impact. Through guided reflection, real-life scenarios, and small-group exercises, you'll practice strategic communication techniques, map your current work against strategic opportunities, and create a 30-day partnership plan you can implement immediately. The strategies taught are actionable, accessible, and immediately applicable for assistants at every level. | Strategic Partnership & Leadership | Executive Presence & Presentation | Human Centered Systems Thinking | Partnering | Strategic Planning |
Angie Dodge
Moxie Virtual Solutions
CEO / Founder

Emotional Intelligence for Admin Professional Success

Masterclass
PartneringFor those in the 'Partnering' stage and going into the 'Leading' stage of their career, with more intermediate knowledge in this skill area
Strategic Partnership & Leadership
1:30 PM - 2:45 PM CDT

*REPEAT SESSION

Your technical skills get you in the door. But emotional intelligence is what helps you navigate competing priorities, strong personalities, and high-pressure environments with composure and influence.

Join us for a transformative session designed to enhance your administrative capabilities through the power of emotional intelligence (EI). Discover the

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SPEAKER: Cherron Castillo | Masterclass | Description: *REPEAT SESSION Your technical skills get you in the door. But emotional intelligence is what helps you navigate competing priorities, strong personalities, and high-pressure environments with composure and influence. Join us for a transformative session designed to enhance your administrative capabilities through the power of emotional intelligence (EI). Discover the foundational elements of EI and explore how these skills can significantly improve your ability to ensure smooth operations. Dive into practical applications of EI and craft a customized action plan throughout this session. Equip yourself with the tools to not only succeed today but to thrive in the future landscapes of your profession. | Strategic Partnership & Leadership | Emotional Intelligence | Relationship Management | Partnering | Self-Assessment |
Cherron Castillo
Fruitful Training Group
Founder & Chief Seed Sower

From Resistance to Resilience: Learning to Bend but Not Break During Times of Change

Communication & Operations
Masterclass
SupportingFor all, but geared toward those in the 'Supporting' stage and going into the 'Partnering' stage of their career
1:30 PM - 2:45 PM CDT

*REPEAT SESSION

As an administrative professional, you're expected to absorb change, adapt quickly, and support others without missing a beat. Yet when uncertainty hits, even the most capable professionals can feel overwhelmed. By learning to manage your own mindset and emotions during transitions, you can strengthen your personal resilience and

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SPEAKER: Chriss Scivicque | Masterclass | Description: *REPEAT SESSION As an administrative professional, you're expected to absorb change, adapt quickly, and support others without missing a beat. Yet when uncertainty hits, even the most capable professionals can feel overwhelmed. By learning to manage your own mindset and emotions during transitions, you can strengthen your personal resilience and become a steady, trusted presence for others navigating the same unknowns. This session gives you practical strategies to recognize resistance in yourself and others, foster adaptability, and build a foundation of calm confidence during times of disruption. | Change Agility | Change Management | Communication & Operations | Relationship Management | Supporting
Chrissy Scivicque
Eat Your Career
Corporate Trainer & Founder

Leveraging SharePoint's Hidden Powers

AssistingThis stage includes early-career APs, with a focus on foundational work such as scheduling and organizational communication.
Masterclass
Technology & Innovation
1:30 PM - 2:45 PM CDT
*REPEAT SESSION You already use SharePoint. The question is: are you getting real value from it? Administrative professionals sit at the center of information flow, leadership support, and team coordination. SharePoint has powerful capabilities that can make your role easier, more visible, and far more strategic - but many of…
Read More
SPEAKER: Jarrod Edge | Masterclass | Description: *REPEAT Session You already use SharePoint. The question is: are you getting real value from it? Administrative Professionals sit at the center of information flow, leadership support, and team coordination. SharePoint has powerful capabilities that can make your role easier, more visible, and far more strategic - but many of those features remain untapped. This masterclass reveals what SharePoint can actually do for administrative professionals beyond basic document storage. You'll learn how to transform SharePoint into a practical, polished workspace that supports leaders, reduces friction, and keeps work organized and accessible. Focused on real scenarios you face every day, you'll discover how small shifts in how you use SharePoint can create significant improvements in clarity, consistency, and efficiency. | Assisting | Automating Workflows | Data Governance | Organizational & Executive Support | Technology & Innovation |
Jarrod Edge
Spindustry Technical Training
Director of SharePoint Services Spindustry
Mon Sep 14
2:45 PM - 3:15 PM
CDT

Coffee Break

Meals / Breaks / Extras
2:45 PM - 3:15 PM CDT
Mon Sep 14
3:15 PM - 4:45 PM
CDT

🔁Meetings That Move Work Forward

Communication & Operations
PartneringFor those in the 'Partnering' stage and going into the 'Leading' stage of their career, with more intermediate knowledge in this skill area
Roundtable
SupportingFor all, but geared toward those in the 'Supporting' stage and going into the 'Partnering' stage of their career
3:15 PM - 4:30 PM CDT

*Session repeats at 1:30 PM on Tuesday, September 15.

Most meetings don't go wrong in the room. The real issues usually start before the meeting begins or in what gets missed after they end.

This roundtable explores the systems assistants use to make meetings clearer, more purposeful, and easier for

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SPEAKER: Jodie Mears | Roundtable | Description: *Session repeats at 1:30 PM on Tuesday, September 15. Most meetings don't go wrong in the room. The real issues usually start before the meeting begins or in what gets missed after they end. This roundtable explores the systems assistants use to make meetings clearer, more purposeful, and easier for leaders to act on. Through peer-led conversation, we'll discuss what's working right now around agendas, pre-reads, action ownership, recurring meetings, and follow-up habits that keep work moving. For assistants looking to progress into an Executive Assistant role, this is also a chance to explore how owning actions, driving follow-through, and protecting outcomes in meetings helps position you at the next level. | Meeting & Time Management | Communication & Operations | Critical Thinking & Decision Making | Organizational & Executive Support | Partnering | Supporting |
Jodie Mears
Bentley Systems
Executive Assistant

🔁 The Meeting Machine: Build a Meeting Culture That Runs Itself

Communication & Operations
Masterclass
SupportingFor all, but geared toward those in the 'Supporting' stage and going into the 'Partnering' stage of their career
3:15 PM - 4:45 PM CDT

*Session repeats at 1:30 PM on Tuesday, September 15.

Meetings don't become chaotic on their own. They reflect the system behind them.

When there are no clear standards for how meetings are structured, how decisions are made, or how work moves forward, teams default to reacting in real time. That's

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SPEAKER: Melissa Peoples | Masterclass | Description: *Session repeats at 1:30 PM on Tuesday, September 15. Meetings don't become chaotic on their own. They reflect the system behind them. When there are no clear standards for how meetings are structured, how decisions are made, or how work moves forward, teams default to reacting in real time. That's when calendar churn happens, volume increases, conversations repeat, and follow-through becomes non-existent. In this session we will break down how to bring structure to meeting environments where inputs are intentional, decisions are clear, and outcomes do not rely on constant intervention. You will explore how consistency, expectations, and simple standards create a system that reduces noise and drives execution. | Communications & Operations | Meeting & Time Management | Change Agility | Organizational & Executive Support | Supporting |
Melissa Peoples
EA Revolution
CEO & Founder

🔁 M365 Copilot Essentials: Transforming Everyday Tasks in Excel, Word, PowerPoint, Teams, Outlook & OneDrive

AssistingThis stage includes early-career APs, with a focus on foundational work such as scheduling and organizational communication.
Masterclass
Technology & Innovation
3:15 PM - 4:45 PM CDT

*Session repeats at 1:30 PM on Tuesday, September 15.

This session introduces Microsoft 365 Copilot (Licensed Version) and how it seamlessly integrates with the core apps your organization already uses every day. We'll explore how Copilot brings secure, enterprise-grade AI directly into Word, Excel, PowerPoint, Outlook, and Teams -

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SPEAKER: Chris Menard | Masterclass | Description: *Session repeats at 1:30 PM on Tuesday, September 15. This session introduces Microsoft 365 Copilot (Licensed Version) and how it seamlessly integrates with the core apps your organization already uses every day. We'll explore how Copilot brings secure, enterprise-grade AI directly into Word, Excel, PowerPoint, Outlook, and Teams - helping you work faster, think more strategically, and reduce time spent on routine tasks. You'll see practical examples of Copilot in action: drafting and refining documents in Word, analyzing and summarizing data in Excel, creating presentations in PowerPoint, managing email and calendars more efficiently in Outlook, and capturing insights and action items from conversations in Teams. By the end, you'll understand what Copilot can do and how to apply it immediately to improve productivity, collaboration, and work quality across Microsoft 365. | Assisting | AI Prompting | Automating Workflows | Document Design | Technology & Innovation |
Chris Menard
Chris Menard Training
Microsoft MVP

🔁 Breaking Into Executive Support: Your Roadmap to EA Success

AssistingThis stage includes early-career APs, with a focus on foundational work such as scheduling and organizational communication.
Career Growth & Personal Branding
Roundtable
SupportingFor all, but geared toward those in the 'Supporting' stage and going into the 'Partnering' stage of their career
3:15 PM - 4:30 PM CDT

*Session repeats at 1:30 PM on Tuesday, September 15.

New to the EA profession or considering the transition? This roundtable offers a supportive space to discuss the realities of building a career in executive support. Facilitated by experienced EA Lindsay Robinson, you'll explore what it takes to move through different

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SPEAKER: Lindsay Robinson | Roundtable | Description:*Session repeats at 1:30 PM on Tuesday, September 15. New to the EA profession or considering the transition? This roundtable offers a supportive space to discuss the realities of building a career in executive support. Facilitated by experienced EA Lindsay Robinson, you'll explore what it takes to move through different support levels, develop essential skills employers seek, and navigate the unique challenges of establishing yourself in this field. Share questions, gain insights from peers at various career stages, and leave with actionable steps for your EA journey. | Assisting | Career Growth & Personal Brainding | Career Planning | Goal Setting | Strategic Visibility & Influence | Supporting |
Lindsay Robinson
Executive Assistant

🔁 Leveraging Generational Strengths at Work

PartneringFor those in the 'Partnering' stage and going into the 'Leading' stage of their career, with more intermediate knowledge in this skill area
Roundtable
Strategic Partnership & Leadership
3:15 PM - 4:30 PM CDT

*Session repeats at 1:30 PM on Tuesday, September 15.

This interactive roundtable empowers administrative professionals to foster collaboration and understanding across generational divides. Through candid, peer-led conversation, participants will explore practical strategies to bridge communication gaps, navigate differences in work styles, and challenge stereotypes that hinder team cohesion. By addressing

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SPEAKER: Cherron Castillo | Roundtable | Description: *Session repeats at 1:30 PM on Tuesday, September 15. This interactive roundtable empowers administrative professionals to foster collaboration and understanding across generational divides. Through candid, peer-led conversation, participants will explore practical strategies to bridge communication gaps, navigate differences in work styles, and challenge stereotypes that hinder team cohesion. By addressing unconscious biases and building mutual respect, you'll leave equipped to create a positive, high-performing team culture that leverages the strengths of every generation. Who Should Attend: This conversation is ideal for those who are curious about generational dynamics, willing to challenge assumptions, and ready to both ask thoughtful questions and share real workplace experiences. If you’ve ever navigated differences in communication styles, work expectations, or feedback preferences and want practical insight from peers facing similar challenges, come prepared to engage, contribute, and learn in a candid, solution-focused dialogue about building stronger, multigenerational teams. | Strategic Partnership & Leadership | Building & Leading Teams | Emotional Intelligence | Partnering | Relationship Management |
Cherron Castillo
Fruitful Training Group
Founder & Chief Seed Sower

🔁 How to Get C-Suite Mentorships

Career Growth & Personal Branding
LeadingFor those already in the 'Leading' stage of their career and with more advanced knowledge in this skill area
Masterclass
PartneringFor those in the 'Partnering' stage and going into the 'Leading' stage of their career, with more intermediate knowledge in this skill area
Strategic Partnership & Leadership
3:15 PM - 4:45 PM CDT

*Session repeats at 1:30 PM on Tuesday, September 15.

This masterclass shows administrative professionals exactly how to identify the right leaders, create natural connection points, and position yourself as someone executives want to invest in, without feeling awkward or transactional. Leave with a 30-day action plan, plug-and-play outreach scripts, and

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SPEAKER: Layna Castle | Masterclass | Description: **Session repeats at 1:30 PM on Tuesday, September 15. This masterclass shows administrative professionals exactly how to identify the right leaders, create natural connection points, and position yourself as someone executives want to invest in, without feeling awkward or transactional. Leave with a 30-day action plan, plug-and-play outreach scripts, and a clear roadmap to build authentic relationships with C-Suite executives who can advocate for your career growth. You'll explore the critical difference between mentorship (guidance) and sponsorship (active advocacy), clarify your own career goals, and design a strategic plan to connect with high-impact leaders in your organization or industry. By the end of this session, you'll have a repeatable framework for building executive relationships that open doors. | Strategic Partnership & Leadership | Career Growth & Personal Branding | Leading | Networking & Relationship Building | Partnering | Strategic Visibility & Influence |
Layna Castle
Professional Speakers Concierge Service
Founder

🔁 Architecting Your Day: Time Mastery and Priority Alignment for Support Professionals

AssistingThis stage includes early-career APs, with a focus on foundational work such as scheduling and organizational communication.
Masterclass
3:15 PM - 4:30 PM CDT

*Session repeats at 1:30 PM on Tuesday, September 15.

Executive and administrative professionals often carry the priorities, emotions, and urgencies of an entire organization. It is easy to slip into a day driven by reaction rather than intention. Architecting Your Day provides a simple, science-backed framework that helps you

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SPEAKER: Heather Denniston | Masterclass | Description: *Session repeats at 1:30 PM on Tuesday, September 15. Executive and administrative professionals often carry the priorities, emotions, and urgencies of an entire organization. It is easy to slip into a day driven by reaction rather than intention. Architecting Your Day provides a simple, science-backed framework that helps you regain clarity, protect your energy, and operate at a higher level of focus and influence. Through four essential components -Ignition Switch, Day by Design, Break Science, and Recovery - you'll learn how to build a workday that supports both high performance and personal well-being. | Assisting | Goal Setting | Wellness & Resillience |
Dr. Heather Denniston DC CCWP
WELLFITandFED
Professional Speaker

🔁 Confident and Assertive: The Toolkit for Standing Strong

Communication & Operations
Masterclass
SupportingFor all, but geared toward those in the 'Supporting' stage and going into the 'Partnering' stage of their career
3:15 PM - 4:30 PM CDT

*Session repeats at 1:30 PM on Tuesday, September 15.

Confidence is not just a nice-to-have, it's a career accelerator, especially for Administrative Professionals who are stepping into more strategic, executive-level roles. At times, APs downplay their voice, even when they hold critical insight, context, and influence that leaders rely on.

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SPEAKER: Mary Ritz | Masterclass | Description: *Session repeats at 1:30 PM on Tuesday, September 15. Confidence is not just a nice-to-have, it's a career accelerator, especially for Administrative Professionals who are stepping into more strategic, executive-level roles. At times, APs downplay their voice, even when they hold critical insight, context, and influence that leaders rely on. This empowering session is designed for APs who are supporting, or want to support, at a higher level, are transitioning into AE roles, or are intentionally positioning themselves as strategic partners. You will gain practical tools to speak up with authority, set boundaries without fear, and engage leaders with confidence and credibility. This is about moving beyond "supporting tasks" to confidently contributing to decisions, conversations, and outcomes that matter. You will walk away ready to handle complex conversations, advocate for yourself and your role, and project the kind of executive-level presence that earns respect, trust, and expanded responsibility. | Communication & Operation | Executive Presence & Presentation | Relationship Management | Strategic Visibility & Influence | Supporting |
Mary Ritz
Almenta International
President and Founder
Tue Sep 15
7:30 AM - 5:00 PM
CDT

Breakfast

Meals / Breaks / Extras
7:30 AM - 9:00 AM CDT

Attendee Services

Attendee Services
7:30 AM - 5:00 PM CDT
Our Attendee Services team is here to assist with registration and conference-related questions. 
Tue Sep 15
7:45 AM - 8:30 AM
CDT

Bridging the Connection Between Personal Well-Being and Professional Success

AssistingThis stage includes early-career APs, with a focus on foundational work such as scheduling and organizational communication.
Career Growth & Personal Branding
Early Bird Breakout
7:45 AM - 8:30 AM CDT

*REPEAT SESSION

Administrative Professionals operate in high-demand environments that reward reliability, speed, and self-sacrifice, often at the expense of personal well-being. When stress and fatigue accumulate, taking better care of yourself can feel vague, overwhelming, or unrealistic.

This session offers a clear, practical approach to well-being that replaces overwhelm with

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SPEAKER: Heather Denniston | Breakout | Description: *REPEAT SESSION Administrative Professionals operate in high-demand environments that reward reliability, speed, and self-sacrifice, often at the expense of personal well-being. When stress and fatigue accumulate, taking better care of yourself can feel vague, overwhelming, or unrealistic. This session offers a clear, practical approach to well-being that replaces overwhelm with direction. Drawing on behavioral science and physiology, Dr. Denniston introduces four lesser-known strategies that make well-being feel doable, approachable, and sustainable without adding more to an already full plate. The session is engaging, story-driven, and highly actionable, translating research into simple strategies that participants can immediately apply at work and in daily life. Rather than focusing on willpower or perfection, the emphasis is on understanding how the body and brain actually work and using that knowledge to create meaningful change. | Assisting | Career Growth & Personal Branding | Emotional Intelligence | Self-Assessment | Wellness & Resilience |
Dr. Heather Denniston DC CCWP
WELLFITandFED
Professional Speaker

Performance Reviews, Raises, and Bonuses You Deserve

Communication & Operations
Early Bird Breakout
SupportingFor all, but geared toward those in the 'Supporting' stage and going into the 'Partnering' stage of their career
7:45 AM - 8:30 AM CDT

*REPEAT SESSION

Walk away with a simple system to track your contributions, gather real-time feedback, and enter performance reviews and raise conversations with clarity and confidence.

This session equips executive admins with the practical tools and language you need to prove your value, turning invisible work into measurable impact that

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SPEAKER: Layna Castle | Breakout | Description: *REPEAT SESSION Walk away with a simple system to track your contributions, gather real-time feedback, and enter performance reviews and raise conversations with clarity and confidence. This session equips executive admins with the practical tools and language you need to prove your value, turning invisible work into measurable impact that justifies raises, bonuses, and promotions.  Attendees will learn how to connect daily wins to executive priorities, prepare stronger performance reviews, and approach compensation conversations backed by evidence instead of uncertainty. Whether you're staying in your current role or positioning for new opportunities, you'll leave ready to advocate for the compensation you deserve. | Career Planning | Communications & Operations | Resume & Interview Skills | Strategic Visibility & Influence | Supporting |
Layna Castle
Professional Speakers Concierge Service
Founder

Unlocking Innovation: Mastering Creative Problem Solving for Smarter Solutions

Early Bird Breakout
Strategic Partnership & Leadership
SupportingFor all, but geared toward those in the 'Supporting' stage and going into the 'Partnering' stage of their career
7:45 AM - 8:30 AM CDT

*REPEAT SESSION

Innovation isn’t reserved for executives. It’s a daily skill for administrative professionals. In this high-energy, hands-on session, Ayanna Castro introduces structured tools for creative problem solving that transform everyday workplace challenges into opportunities for impact. Attendees will learn how to clarify problems, generate smarter solutions, and move from

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SPEAKER: Ayanna Castro | Breakout | Description: *REPEAT SESSION Innovation isn’t reserved for executives. It’s a daily skill for administrative professionals. In this high-energy, hands-on session, Ayanna Castro introduces structured tools for creative problem solving that transform everyday workplace challenges into opportunities for impact. Attendees will learn how to clarify problems, generate smarter solutions, and move from reactive firefighting to strategic thinking. This engaging early-morning session sets the tone for the day with practical frameworks and actionable momentum. | Change Agility | Critical Thinking & Decision Making | Organizational & Executive Support | Strategic Partnership & Leadership | Supporting |
Ayanna Castro
Work Your Package
Founder/Chief Maven

Prompting Smarter: Practical AI Prompting Tips for Executive Assistants

AssistingThis stage includes early-career APs, with a focus on foundational work such as scheduling and organizational communication.
Early Bird Breakout
Technology & Innovation
7:45 AM - 8:30 AM CDT
*REPEAT SESSION AI can be an incredible assistant. Or it can feel frustrating, vague, and underwhelming. The difference is how you prompt. This fast-paced session is designed specifically for EAs and admins who want to get better results from AI tools like Microsoft Copilot, Claude, ChatGPT, and other workplace AI…
Read More
SPEAKER: Jarrod Edge | Breakout | Description: *REPEAT SESSION AI can be an incredible assistant. Or it can feel frustrating, vague, and underwhelming. The difference is how you prompt. This fast-paced session is designed specifically for administrative professionals who want to get better results from AI tools like Microsoft Copilot, Claude, ChatGPT, and other workplace AI experiences. Instead of focusing on technical details, this session zeroes in on how to communicate with AI effectively. You'll learn simple, repeatable prompting techniques that help AI understand your intent, your audience, and your expectations—so it can deliver useful, professional results. Whether you're drafting emails, summarizing documents, preparing for meetings, or supporting leaders with written content, strong prompting can save time and improve quality. No technical background required. Just bring your curiosity and your morning coffee. | AI Prompting | Assisting | Automating Workflows | Organizational & Executive Support | Technology & Innovation |
Jarrod Edge
Spindustry Technical Training
Director of SharePoint Services Spindustry
Tue Sep 15
8:00 AM - 3:30 PM
CDT

Braindate Lounge

Braindates
8:00 AM - 3:30 PM CDT

Braindates are knowledge-sharing conversations that you book with others to have one-on-one or in small groups on-site in the Braindate Lounge. They’re the best way to brainstorm, solve challenges, and share expertise or experiences while connecting with new (brilliant!) people. Learn more about Braindates and other networking opportunities by clicking

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Braindates are knowledge-sharing conversations that you book with others to have one-on-one or in small groups on-site in the Braindate Lounge. They’re the best way to brainstorm, solve challenges, and share expertise or experiences while connecting with new (brilliant!) people. Learn more about Braindates and other networking opportunities by clicking here. Learning Concierges will be available onsite to help attendees navigate and utilize this service to make the most out of the experience! | Braindates | Networking |

PACE Prep Course

CertificationPre-registration is required.
PACE
PartneringFor those in the 'Partnering' stage and going into the 'Leading' stage of their career, with more intermediate knowledge in this skill area
8:00 AM - 12:00 PM CDT

*Pre-registration is required.

Maximize your APC training experience with our PACE Prep Course: an in-person, full-day exam preparation class. 

Review the four PACE modules with a live instructor and ask questions along the way. Then, either take the online exam onsite at the event with your own personal

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SPEAKER: Rachel Robinson, Chris Menard | DESCRIPTION: *Pre-Registration Required Maximize your APC training experience with our PACE Prep Course: an in-person, full-day exam preparation class.  Review the four PACE modules with a live instructor and ask questions along the way. Then, either take the online exam onsite at the event with your own personal laptop or when you return to your home/office. | Certification | PACE | Supporting
Rachel Robinson
Workforce Instructor
Chris Menard
Chris Menard Training
Microsoft MVP

Microsoft Office Specialist: Associate Certification

CertificationPre-registration is required.
MOS
PartneringFor those in the 'Partnering' stage and going into the 'Leading' stage of their career, with more intermediate knowledge in this skill area
Technology & Innovation
8:00 AM - 12:00 PM CDT

*Pre-Registration Required.
This is a 3-day workshop.

What is MOS?
The Microsoft Office Specialist (MOS): Associate Certification bootcamp is an immersive, hands-on workshop designed for professionals who want to maximize their technical proficiency and earn a globally recognized credential: the Microsoft Office Specialist (MOS) Associate Certification. This credential requires passing

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SPEAKER: Neil Malek | DESCRIPTION: *Pre-Registration Required. This is a 3-day workshop. What is MOS? The Microsoft Office Specialist (MOS): Associate Certification bootcamp is an immersive, hands-on workshop designed for professionals who want to maximize their technical proficiency and earn a globally recognized credential: the Microsoft Office Specialist (MOS) Associate Certification. This credential requires passing three of the following exams: Excel, Word, and PowerPoint. Course instructor Neil Malek of Knack Training will host this hands-on workshop for three days of 4-hour intensive, live sessions that will help build confidence and competence. Plus, enrollees will receive a complete suite of pre- and post-event learning support to ensure success. | Certification | MOS | Automating Workflows | Data Analysis & Visualization | Document Design | Technology & Innovation | Partnering
Neil Malek
Knack Training
President
Tue Sep 15
8:30 AM - 5:30 PM
CDT

Nova Chief of Staff Certification

CertificationPre-registration is required.
LeadingFor those already in the 'Leading' stage of their career and with more advanced knowledge in this skill area
Nova
8:30 AM - 5:30 PM CDT

*Pre-Registration Required
This course is 3 days of diving deep into Nova’s six-module course. 

Nova Chief of Staff Certification equips aspiring leaders to function at the highest levels of a company. Through hands-on practice doing the daily functions of the Chief of Staff role, Nova’s acclaimed course builds confidence

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SPEAKER: Maggie Olson | DESCRIPTION: *Pre-Registration Required This course is 3 days of diving deep into Nova’s six-module course.  Nova Chief of Staff Certification equips aspiring leaders to function at the highest levels of a company. Through hands-on practice doing the daily functions of the Chief of Staff role, Nova’s acclaimed course builds confidence and competence for aspiring and current Chiefs of Staff, as well as those looking to have a more significant impact in their current role, through its expertly crafted curriculum by Nova Chief of Staff Founder, Maggie Olson.   In this exclusive IN-PERSON training, spend 3 days diving deep into Nova’s six-module course covering ALL-THINGS Chief of Staff, including the wide variety of CoS roles, EA to CoS Transition, Business Planning, Business Process, Events, Communications, Executive Engagements, Executive Recommendations, Executive Project Management, Gap-filling, Employee Culture, First 90 Days in the Role, and more.   Nova Chief of Staff is the Premier destination for Chief of Staff education and development. | Certification | Nova | Leading
Maggie Olson
Nova Chief of Staff
Founder & CEO
Tue Sep 15
9:00 AM - 10:30 AM
CDT

🔁 Risk Signals: How Executive Admins Spot and Mitigate Risk Before It Escalates

Lab
PartneringFor those in the 'Partnering' stage and going into the 'Leading' stage of their career, with more intermediate knowledge in this skill area
9:00 AM - 10:15 AM CDT

*Session repeats at 10:45 AM on Tuesday, September 15.

Executive Admins sit close to the day-to-day reality of the organization. They see shifting priorities, emerging tensions, and early warning signs long before risks become visible to leadership. 

In this hands-on lab, participants will work through a realistic executive-office case

…
Read More
SPEAKER: Meg Steinschauer | Lab | Description: *Session repeats at 10:45 AM on Tuesday, September 15. Executive Admins sit close to the day-to-day reality of the organization. They see shifting priorities, emerging tensions, and early warning signs long before risks become visible to leadership.  In this hands-on lab, participants will work through a realistic executive-office case study involving competing priorities, operational pressure, and emerging risk signals. Working in small groups, attendees will identify risks, assess likelihood and impact, and develop practical mitigation strategies. Rather than approaching risk as abstract theory, this session builds on the awareness Executive Admins already have and provides a clear structure for surfacing concerns, supporting leaders, and strengthening decision-making. Participants will leave with practical tools they can immediately apply in their roles. | Critical Thinking & Decision Making | Executive Operations | Relationship Management | Partnering |
Meg Steinschauer
Connected Assistants Limited
Founder & Managing Director

🔁 Write It Once: Communication That Gets Results

Communication & Operations
Masterclass
SupportingFor all, but geared toward those in the 'Supporting' stage and going into the 'Partnering' stage of their career
9:00 AM - 10:30 AM CDT

*Session repeats at 10:45 AM on Tuesday, September 15.

If you find yourself over-explaining, rewriting, or chasing responses, this session will give you simple ways to structure your communication so decisions happen faster and with less back-and-forth.

This session is designed for administrative professionals who support busy leaders and write

…
Read More
SPEAKER: Jodie Mears | Masterclass | Description: *Session repeats at 1:30 PM on Tuesday, September 15. Most meetings don't go wrong in the room. The real issues usually start before the meeting begins or in what gets missed after they end. This roundtable explores the systems assistants use to make meetings clearer, more purposeful, and easier for leaders to act on. Through peer-led conversation, we'll discuss what's working right now around agendas, pre-reads, action ownership, recurring meetings, and follow-up habits that keep work moving. For assistants looking to progress into an Executive Assistant role, this is also a chance to explore how owning actions, driving follow-through, and protecting outcomes in meetings helps position you at the next level. | Meeting & Time Management | Communication & Operations | Critical Thinking & Decision Making | Organizational & Executive Support | Partnering | Supporting |
Jodie Mears
Bentley Systems
Executive Assistant

🔁 Advanced Excel Mastery for Administrative Professionals: Automate, Analyze, and Elevate Your Work

Masterclass
PartneringFor those in the 'Partnering' stage and going into the 'Leading' stage of their career, with more intermediate knowledge in this skill area
Technology & Innovation
9:00 AM - 10:30 AM CDT

*Session repeats at 10:45 AM on Tuesday, September 15.

This intermediate/advanced Excel session is designed for participants who already have a solid working knowledge of Excel and want to elevate their skills - this course is NOT for beginning users. We'll explore tools and techniques that streamline workflows, improve accuracy,

…
Read More
SPEAKER: Chris Menard | Masterclass | Description: *Session repeats at 10:45 AM on Tuesday, September 15. This intermediate/advanced Excel session is designed for participants who already have a solid working knowledge of Excel and want to elevate their skills - this course is NOT for beginning users. We'll explore tools and techniques that streamline workflows, improve accuracy, and prepare admins to handle larger, more complex datasets with confidence. Participants will work with structured tables, multi-level sorting, advanced filtering, conditional formatting, nested formulas, and features like Flash Fill and custom lists. Building on those foundations, attendees will master PivotTables and PivotCharts, advanced functions including XLOOKUP, IFS, INDEX and MATCH, and dynamic array formulas such as FILTER, SORT, and UNIQUE. The session also covers Power Query for data cleanup, workbook security, and advanced chart customization to create polished, executive-ready reports. | Automating Workflows | Data Analysis & Visualization | Document Design | Partnering | Technology & Innovation |
Chris Menard
Chris Menard Training
Microsoft MVP

🔁 Amplify Your Impact: Using AI Foundations to Work Smarter, Not Harder

AssistingThis stage includes early-career APs, with a focus on foundational work such as scheduling and organizational communication.
Lab
SupportingFor all, but geared toward those in the 'Supporting' stage and going into the 'Partnering' stage of their career
Technology & Innovation
9:00 AM - 10:30 AM CDT

*Session repeats at 10:45 AM on Tuesday, September 15.

AI is here to amplify what you already do well. The question is: how do you use it intentionally, strategically, and without losing the human judgment that makes your work valuable?

This interactive lab positions AI as a practical support tool

…
Read More
SPEAKER: Vinzanna Leysath | Lab | Description: *Session repeats at 10:45 AM on Tuesday, September 15. AI is here to amplify what you already do well. The question is: how do you use it intentionally, strategically, and without losing the human judgment that makes your work valuable? This interactive lab positions AI as a practical support tool for administrative professionals. You'll apply AI to real administrative workflows to streamline tasks, improve clarity, and reduce manual effort while preserving the strategic value of your role. The session emphasizes intentional use, helping you confidently determine where AI adds value and where your expertise matters most. What You'll Do In This Lab: Through practical application exercises, you'll identify administrative tasks that can be supported by AI and practice applying AI tools to streamline communication and planning workflows. You'll work on improving clarity and efficiency without sacrificing professionalism, develop discernment around when to automate and when not to, and strengthen your confidence in using AI as a strategic tool rather than a replacement for judgment. | AI Prompting | Assisting | Data Analysis & Visualization | Document Design | Partnering | Technology & Innovation |
Vinzanna Leysath
Training on Wheels
President and Lead Trainer

From Logistics to Liability: Building Your Event Strategy Foundation

AssistingThis stage includes early-career APs, with a focus on foundational work such as scheduling and organizational communication.
Communication & Operations
Lab
SupportingFor all, but geared toward those in the 'Supporting' stage and going into the 'Partnering' stage of their career
9:00 AM - 10:30 AM CDT

If you've recently inherited event planning responsibilities and feel like you're constantly reacting to last-minute requests, scope creep, and hidden costs, this lab is your foundation. You'll learn to shift from managing "to-do lists" to managing business objectives, establishing the strategic habits that prevent logistical chaos before it starts.

This

…
Read More
SPEAKER: Darcy Bennet | Lab | Description: AI is here to amplify what you already do well. The question is: how do you use it intentionally, strategically, and without losing the human judgment that makes your work valuable? This interactive lab positions AI as a practical support tool for administrative professionals. You'll apply AI to real administrative workflows to streamline tasks, improve clarity, and reduce manual effort while preserving the strategic value of your role. The session emphasizes intentional use, helping you confidently determine where AI adds value and where your expertise matters most. What You'll Do In This Lab: Through practical application exercises, you'll identify administrative tasks that can be supported by AI and practice applying AI tools to streamline communication and planning workflows. You'll work on improving clarity and efficiency without sacrificing professionalism, develop discernment around when to automate and when not to, and strengthen your confidence in using AI as a strategic tool rather than a replacement for judgment. | AI Prompting | Assisting | Data Analysis & Visualization | Document Design | Partnering | Technology & Innovation |
Darcy Bennet
DB Executive Services
Founder

🔁 Invisible to Invaluable: Owning Your Brand as the Go-To Professional

Career Growth & Personal Branding
Masterclass
PartneringFor those in the 'Partnering' stage and going into the 'Leading' stage of their career, with more intermediate knowledge in this skill area
9:00 AM - 10:15 AM CDT

*Session repeats at 10:45 AM on Tuesday, September 15.

This session is designed for administrative professionals who are ready to be seen, heard, and valued for the strategic partners they truly are. Participants will explore how their brand shows up every day - through communication, presence, reliability, and trust -

…
Read More
SPEAKER: Peggy Vasquez | Masterclass | Description:*Session repeats at 10:45 AM on Tuesday, September 15. This session is designed for administrative professionals who are ready to be seen, heard, and valued for the strategic partners they truly are. Participants will explore how their brand shows up every day - through communication, presence, reliability, and trust - even when they’re not in the room. Through practical tools and real-world examples, attendees will learn how leadership presence, clear communication, and intentional behavior turn everyday work into influence and opportunity. This session helps participants confidently articulate their value and step into their role as the go-to professional their organization relies on. | Career Growth & Personal Branding | Human Centered Systems Thinking | Networking & Relationship Building | Personal Branding & Reputation Management | Partnering |
Peggy Vasquez
Peggyvasquez.net
International Speaker, Career Coach & Best-Selling Author

🔁 Administrative Team Building: Building a Culture of Collaboration

LeadingFor those already in the 'Leading' stage of their career and with more advanced knowledge in this skill area
Masterclass
Strategic Partnership & Leadership
9:00 AM - 10:15 AM CDT

*Session repeats at 10:45 AM on Tuesday, September 15.

High-performing teams don’t happen by accident. They are intentionally built. In this interactive masterclass, Ayanna Castro equips administrative professionals with practical frameworks to strengthen psychological safety, clarify roles, and improve cross-team communication. Participants will explore real-world scenarios, apply structured decision-making tools,

…
Read More
SPEAKER: Ayanna Castro | Masterclass | Description:*Session repeats at 10:45 AM on Tuesday, September 15. High-performing teams don’t happen by accident. They are intentionally built. In this interactive masterclass, Ayanna Castro equips administrative professionals with practical frameworks to strengthen psychological safety, clarify roles, and improve cross-team communication. Participants will explore real-world scenarios, apply structured decision-making tools, and walk away with strategies to build trust, accountability, and collaboration; regardless of title or tenure. This session is designed as a fully self-contained experience that delivers immediate, actionable impact. | Strategic Partnership & Leadership | Building & Leading Teams | Critical Thinking & Decision Making | Leading | Relationship Management |
Ayanna Castro
Work Your Package
Founder/Chief Maven

Level Up Your Launchpad: A Foundational Guide to Gemini in Google Workspace

AssistingThis stage includes early-career APs, with a focus on foundational work such as scheduling and organizational communication.
Masterclass
SupportingFor all, but geared toward those in the 'Supporting' stage and going into the 'Partnering' stage of their career
Technology & Innovation
9:00 AM - 10:30 AM CDT

Are you ready to stop wondering about AI and start using it to make your workday easier? If you're an administrative professional just starting your journey with Google Workspace, you've likely heard the buzz about Gemini but maybe you aren't sure where to begin.

Join Google Certified Educator & Executive

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SPEAKER: Debra Coleman | Masterclass | Description:*Are you ready to stop wondering about AI and start using it to make your workday easier? If you're an administrative professional just starting your journey with Google Workspace, you've likely heard the buzz about Gemini but maybe you aren't sure where to begin. Join Google Certified Educator & Executive Assistant Debra Coleman for a high-energy, live 90-minute workshop specifically designed for beginners. Debra cuts through the technical jargon to show you exactly how to partner with Gemini inside the tools you use most: Gmail, Google Docs, and Google Drive. Through real-time, step-by-step demonstrations, you'll learn how to instantly summarize long email threads, draft professional documents from scratch, and organize your Drive with ease. This session is built for those who want to build a solid foundation and gain 100% confidence in their new AI-powered workflow. Leave the "theory" behind and gain the practical skills to start leveraging Gemini inside Google Workspace for immediate wins. | Assisting | Automating Workflows | Change Agility | Organizational & Executive Support | Supporting | Technology & Innovation |
Debra Coleman
The Seat Upstairs
Administrative Specialist & Owner

🔁 Mastering Tough Talks: Dealing with Difficult People and Crucial Conversations

Communication & Operations
Masterclass
PartneringFor those in the 'Partnering' stage and going into the 'Leading' stage of their career, with more intermediate knowledge in this skill area
9:00 AM - 10:15 AM CDT

*Session repeats at 10:45 AM on Tuesday, September 15.

Ever faced a colleague, client, or executive who pushes your buttons, or found yourself in a conversation that feels like walking a tightrope? These moments are inevitable in today's workplace, and how you handle them often determines your credibility, confidence, and

…
Read More
SPEAKER: Mary Ritz | Masterclass | Description: *Session repeats at 10:45 AM on Tuesday, September 15. Ever faced a colleague, client, or executive who pushes your buttons, or found yourself in a conversation that feels like walking a tightrope? These moments are inevitable in today's workplace, and how you handle them often determines your credibility, confidence, and career trajectory. Whether you are at the beginning of your career or a seasoned Administrative Professional to the next level up or management, this interactive session equips you with practical strategies to navigate challenging personalities, communicate assertively, and handle high-stakes conversations with clarity and composure. You will learn how to protect your professionalism, maintain influence, and turn difficult conversations into opportunities for collaboration, respect, and trust. Drawing on her global leadership and workplace experience, Dr. Mary Ritz brings real-world insight and practical tools that Administrative Professionals can immediately apply in conversations with peers, leaders, and executives, especially when the stakes are high and the pressure is real. | Change Management | Communication & Operations | Emotional Intelligence | Partnering | Relationship Management |
Mary Ritz
Almenta International
President and Founder
Tue Sep 15
10:45 AM - 12:15 PM
CDT

Risk Signals: How Executive Admins Spot and Mitigate Risk Before It Escalates

Lab
PartneringFor those in the 'Partnering' stage and going into the 'Leading' stage of their career, with more intermediate knowledge in this skill area
10:45 AM - 12:15 PM CDT

*REPEAT SESSION

Executive Admins sit close to the day-to-day reality of the organization. They see shifting priorities, emerging tensions, and early warning signs long before risks become visible to leadership.

In this hands-on lab, participants will work through a realistic executive-office case study involving competing priorities, operational pressure, and emerging

…
Read More
SPEAKER: Meg Steinschauer | Lab | Description: *REPEAT SESSION Executive Admins sit close to the day-to-day reality of the organization. They see shifting priorities, emerging tensions, and early warning signs long before risks become visible to leadership.  In this hands-on lab, participants will work through a realistic executive-office case study involving competing priorities, operational pressure, and emerging risk signals. Working in small groups, attendees will identify risks, assess likelihood and impact, and develop practical mitigation strategies. Rather than approaching risk as abstract theory, this session builds on the awareness Executive Admins already have and provides a clear structure for surfacing concerns, supporting leaders, and strengthening decision-making. Participants will leave with practical tools they can immediately apply in their roles. | Critical Thinking & Decision Making | Executive Operations | Relationship Management | Partnering |
Meg Steinschauer
Connected Assistants Limited
Founder & Managing Director

Write It Once: Communication That Gets Results

Masterclass
SupportingFor all, but geared toward those in the 'Supporting' stage and going into the 'Partnering' stage of their career
10:45 AM - 12:15 PM CDT

*REPEAT SESSION

If you find yourself over-explaining, rewriting, or chasing responses, this session will give you simple ways to structure your communication so decisions happen faster and with less back-and-forth.

This session is designed for administrative professionals who support busy leaders and write regularly, whether that's emails, updates, summaries, or

…
Read More
SPEAKER: Jodie Mears | Masterclass | Description: *REPEAT SESSION Most meetings don't go wrong in the room. The real issues usually start before the meeting begins or in what gets missed after they end. This roundtable explores the systems assistants use to make meetings clearer, more purposeful, and easier for leaders to act on. Through peer-led conversation, we'll discuss what's working right now around agendas, pre-reads, action ownership, recurring meetings, and follow-up habits that keep work moving. For assistants looking to progress into an Executive Assistant role, this is also a chance to explore how owning actions, driving follow-through, and protecting outcomes in meetings helps position you at the next level. | Meeting & Time Management | Communication & Operations | Critical Thinking & Decision Making | Organizational & Executive Support | Partnering | Supporting |
Jodie Mears
Bentley Systems
Executive Assistant

Advanced Excel Mastery for Administrative Professionals: Automate, Analyze, and Elevate Your Work

Masterclass
PartneringFor those in the 'Partnering' stage and going into the 'Leading' stage of their career, with more intermediate knowledge in this skill area
Technology & Innovation
10:45 AM - 12:15 PM CDT

*REPEAT SESSION

This intermediate/advanced Excel session is designed for participants who already have a solid working knowledge of Excel and want to elevate their skills - this course is NOT for beginning users. We'll explore tools and techniques that streamline workflows, improve accuracy, and prepare admins to handle larger, more

…
Read More
SPEAKER: Chris Menard | Masterclass | Description: *REPEAT SESSION This intermediate/advanced Excel session is designed for participants who already have a solid working knowledge of Excel and want to elevate their skills - this course is NOT for beginning users. We'll explore tools and techniques that streamline workflows, improve accuracy, and prepare admins to handle larger, more complex datasets with confidence. Participants will work with structured tables, multi-level sorting, advanced filtering, conditional formatting, nested formulas, and features like Flash Fill and custom lists. Building on those foundations, attendees will master PivotTables and PivotCharts, advanced functions including XLOOKUP, IFS, INDEX and MATCH, and dynamic array formulas such as FILTER, SORT, and UNIQUE. The session also covers Power Query for data cleanup, workbook security, and advanced chart customization to create polished, executive-ready reports. | Automating Workflows | Data Analysis & Visualization | Document Design | Partnering | Technology & Innovation |
Chris Menard
Chris Menard Training
Microsoft MVP

Amplify Your Impact: Using AI Foundations to Work Smarter, Not Harder

AssistingThis stage includes early-career APs, with a focus on foundational work such as scheduling and organizational communication.
Lab
SupportingFor all, but geared toward those in the 'Supporting' stage and going into the 'Partnering' stage of their career
Technology & Innovation
10:45 AM - 12:15 PM CDT

*REPEAT SESSION

AI is here to amplify what you already do well. The question is: how do you use it intentionally, strategically, and without losing the human judgment that makes your work valuable?

This interactive lab positions AI as a practical support tool for administrative professionals. You'll apply AI to

…
Read More
SPEAKER: Vinzanna Leysath | Lab | Description: *REPEAT SESSION AI is here to amplify what you already do well. The question is: how do you use it intentionally, strategically, and without losing the human judgment that makes your work valuable? This interactive lab positions AI as a practical support tool for administrative professionals. You'll apply AI to real administrative workflows to streamline tasks, improve clarity, and reduce manual effort while preserving the strategic value of your role. The session emphasizes intentional use, helping you confidently determine where AI adds value and where your expertise matters most. What You'll Do In This Lab: Through practical application exercises, you'll identify administrative tasks that can be supported by AI and practice applying AI tools to streamline communication and planning workflows. You'll work on improving clarity and efficiency without sacrificing professionalism, develop discernment around when to automate and when not to, and strengthen your confidence in using AI as a strategic tool rather than a replacement for judgment. | AI Prompting | Assisting | Data Analysis & Visualization | Document Design | Partnering | Technology & Innovation |
Vinzanna Leysath
Training on Wheels
President and Lead Trainer

From Logistics to Liability: Advanced Contract & Financial Risk Management

Communication & Operations
Lab
LeadingFor those already in the 'Leading' stage of their career and with more advanced knowledge in this skill area
PartneringFor those in the 'Partnering' stage and going into the 'Leading' stage of their career, with more intermediate knowledge in this skill area
10:45 AM - 12:15 PM CDT

You've coordinated events. You understand logistics. Now it's time to master the financial and legal back-end that protects your company from six-figure exposure This advanced lab is designed for admins who are considered Lead Event Strategists with direct purchasing power or influence over high-stakes event budgets. You'll move beyond the

…
Read More
SPEAKER: Darcy Bennet | Lab | Description: You've coordinated events. You understand logistics. Now it's time to master the financial and legal back-end that protects your company from six-figure exposure This advanced lab is designed for admins who are considered Lead Event Strategists with direct purchasing power or influence over high-stakes event budgets. You'll move beyond the "sticker price" to understand the true cost of an event - and more importantly, how to identify and mitigate financial  exposure buried in contracts.  What You'll Do in This Lab: Through intensive contract analysis, live negotiation roleplays, and strategic sourcing challenges, you'll practice redlining high-risk clauses, building defensible business cases under executive scrutiny, and securing non-monetary value when cash is off the table. You'll leave with frameworks and language you can immediately apply to your next contract or budget negotiation. | Communication & Operations | Critical Thinking & Decision Making | Partnering | Leading | Project Management | Relationship Management |
Darcy Bennet
DB Executive Services
Founder

Invisible to Invaluable: Owning Your Brand as the Go-To Professional

Career Growth & Personal Branding
Masterclass
PartneringFor those in the 'Partnering' stage and going into the 'Leading' stage of their career, with more intermediate knowledge in this skill area
10:45 AM - 12:00 PM CDT

*REPEAT SESSION

This session is designed for administrative professionals who are ready to be seen, heard, and valued for the strategic partners they truly are. Participants will explore how their brand shows up every day - through communication, presence, reliability, and trust - even when they’re not in the room.

…
Read More
SPEAKER: Peggy Vasquez | Masterclass | Description:*REPEAT SESSION This session is designed for administrative professionals who are ready to be seen, heard, and valued for the strategic partners they truly are. Participants will explore how their brand shows up every day - through communication, presence, reliability, and trust - even when they’re not in the room. Through practical tools and real-world examples, attendees will learn how leadership presence, clear communication, and intentional behavior turn everyday work into influence and opportunity. This session helps participants confidently articulate their value and step into their role as the go-to professional their organization relies on. | Career Growth & Personal Branding | Human Centered Systems Thinking | Networking & Relationship Building | Personal Branding & Reputation Management | Partnering |
Peggy Vasquez
Peggyvasquez.net
International Speaker, Career Coach & Best-Selling Author

Administrative Team Building: Building a Culture of Collaboration

LeadingFor those already in the 'Leading' stage of their career and with more advanced knowledge in this skill area
Masterclass
Strategic Partnership & Leadership
10:45 AM - 12:00 PM CDT

*REPEAT SESSION

High-performing teams don’t happen by accident. They are intentionally built. In this interactive masterclass, Ayanna Castro equips administrative professionals with practical frameworks to strengthen psychological safety, clarify roles, and improve cross-team communication. Participants will explore real-world scenarios, apply structured decision-making tools, and walk away with strategies to build

…
Read More
SPEAKER: Ayanna Castro | Masterclass | Description:*REPEAT SESSION High-performing teams don’t happen by accident. They are intentionally built. In this interactive masterclass, Ayanna Castro equips administrative professionals with practical frameworks to strengthen psychological safety, clarify roles, and improve cross-team communication. Participants will explore real-world scenarios, apply structured decision-making tools, and walk away with strategies to build trust, accountability, and collaboration; regardless of title or tenure. This session is designed as a fully self-contained experience that delivers immediate, actionable impact. | Strategic Partnership & Leadership | Building & Leading Teams | Critical Thinking & Decision Making | Leading | Relationship Management |
Ayanna Castro
Work Your Package
Founder/Chief Maven

Beyond the Launchpad: Advanced Gemini Strategies inside Google Workspace

Masterclass
Technology & Innovation
10:45 AM - 12:15 PM CDT

Ready to take your administrative expertise into deep space? You’ve mastered the basics, it's time to unlock the high-level automation potential of Google Workspace.

Join Google Certified Educator & Executive Assistant Debra Coleman for a fast-paced, live 90-minute masterclass designed for the tech-savvy admin professional. We're moving beyond simple

…
Read More
SPEAKER: Debra Coleman | Masterclass | Description: Ready to take your administrative expertise into deep space? You’ve mastered the basics, it's time to unlock the high-level automation potential of Google Workspace. Join Google Certified Educator & Executive Assistant Debra Coleman for a fast-paced, live 90-minute masterclass designed for the tech-savvy admin professional. We're moving beyond simple prompts and into sophisticated "Architect-level" workflows. You'll see live demonstrations on mastering Google Calendar booking links and creating sub-calendars, using Google Docs Building Blocks and Smart Chips to automate document creation, and leveraging Drive Approvals and file management to streamline your office workflows. Plus, we'll explore the "Frontier" of AI with a look at Custom Gems - your own personalized AI assistants built to handle your unique administrative tasks with ease. If you're ready to transition from using tools to mastering systems, this is your mission. | Building AI Systems | Automating Workflows | Technology & Innovation |
Debra Coleman
The Seat Upstairs
Administrative Specialist & Owner

Mastering Tough Talks: Dealing with Difficult People and Crucial Conversations

Communication & Operations
Masterclass
PartneringFor those in the 'Partnering' stage and going into the 'Leading' stage of their career, with more intermediate knowledge in this skill area
10:45 AM - 12:00 PM CDT

*REPEAT SESSION

Ever faced a colleague, client, or executive who pushes your buttons, or found yourself in a conversation that feels like walking a tightrope? These moments are inevitable in today's workplace, and how you handle them often determines your credibility, confidence, and career trajectory.

Whether you are at the

…
Read More
SPEAKER: Mary Ritz | Masterclass | Description: *REPEAT SESSION Ever faced a colleague, client, or executive who pushes your buttons, or found yourself in a conversation that feels like walking a tightrope? These moments are inevitable in today's workplace, and how you handle them often determines your credibility, confidence, and career trajectory. Whether you are at the beginning of your career or a seasoned Administrative Professional to the next level up or management, this interactive session equips you with practical strategies to navigate challenging personalities, communicate assertively, and handle high-stakes conversations with clarity and composure. You will learn how to protect your professionalism, maintain influence, and turn difficult conversations into opportunities for collaboration, respect, and trust. Drawing on her global leadership and workplace experience, Dr. Mary Ritz brings real-world insight and practical tools that Administrative Professionals can immediately apply in conversations with peers, leaders, and executives, especially when the stakes are high and the pressure is real. | Change Management | Communication & Operations | Emotional Intelligence | Partnering | Relationship Management |
Mary Ritz
Almenta International
President and Founder
Tue Sep 15
11:30 AM - 1:30 PM
CDT

Lunch

Meals / Breaks / Extras
11:30 AM - 1:30 PM CDT
Tue Sep 15
1:30 PM - 3:00 PM
CDT

Meetings That Move Work Forward

Communication & Operations
PartneringFor those in the 'Partnering' stage and going into the 'Leading' stage of their career, with more intermediate knowledge in this skill area
Roundtable
SupportingFor all, but geared toward those in the 'Supporting' stage and going into the 'Partnering' stage of their career
1:30 PM - 2:45 PM CDT

*REPEAT SESSION

Most meetings don't go wrong in the room. The real issues usually start before the meeting begins or in what gets missed after they end.

This roundtable explores the systems assistants use to make meetings clearer, more purposeful, and easier for leaders to act on. Through peer-led conversation,

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SPEAKER: Jodie Mears | Roundtable | Description: *REPEAT SESSION Most meetings don't go wrong in the room. The real issues usually start before the meeting begins or in what gets missed after they end. This roundtable explores the systems assistants use to make meetings clearer, more purposeful, and easier for leaders to act on. Through peer-led conversation, we'll discuss what's working right now around agendas, pre-reads, action ownership, recurring meetings, and follow-up habits that keep work moving. For assistants looking to progress into an Executive Assistant role, this is also a chance to explore how owning actions, driving follow-through, and protecting outcomes in meetings helps position you at the next level. | Meeting & Time Management | Communication & Operations | Critical Thinking & Decision Making | Organizational & Executive Support | Partnering | Supporting |
Jodie Mears
Bentley Systems
Executive Assistant

The Meeting Machine: Build a Meeting Culture That Runs Itself

Communication & Operations
Masterclass
SupportingFor all, but geared toward those in the 'Supporting' stage and going into the 'Partnering' stage of their career
1:30 PM - 3:00 PM CDT

*REPEAT SESSION

Meetings don't become chaotic on their own. They reflect the system behind them.

When there are no clear standards for how meetings are structured, how decisions are made, or how work moves forward, teams default to reacting in real time. That's when calendar churn happens, volume increases, conversations

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SPEAKER: Melissa Peoples | Masterclass | Description: *Session repeats at 1:30 PM on Tuesday, September 15. Meetings don't become chaotic on their own. They reflect the system behind them. When there are no clear standards for how meetings are structured, how decisions are made, or how work moves forward, teams default to reacting in real time. That's when calendar churn happens, volume increases, conversations repeat, and follow-through becomes non-existent. In this session we will break down how to bring structure to meeting environments where inputs are intentional, decisions are clear, and outcomes do not rely on constant intervention. You will explore how consistency, expectations, and simple standards create a system that reduces noise and drives execution. | Communications & Operations | Meeting & Time Management | Change Agility | Organizational & Executive Support | Supporting |
Melissa Peoples
EA Revolution
CEO & Founder

M365 Copilot Essentials: Transforming Everyday Tasks in Excel, Word, PowerPoint, Teams, Outlook & OneDrive

AssistingThis stage includes early-career APs, with a focus on foundational work such as scheduling and organizational communication.
Masterclass
Technology & Innovation
1:30 PM - 3:00 PM CDT

*REPEAT SESSION

This session introduces Microsoft 365 Copilot (Licensed Version) and how it seamlessly integrates with the core apps your organization already uses every day. We'll explore how Copilot brings secure, enterprise-grade AI directly into Word, Excel, PowerPoint, Outlook, and Teams - helping you work faster, think more strategically, and

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SPEAKER: Chris Menard | Masterclass | Description: *REPEAT Session This session introduces Microsoft 365 Copilot (Licensed Version) and how it seamlessly integrates with the core apps your organization already uses every day. We'll explore how Copilot brings secure, enterprise-grade AI directly into Word, Excel, PowerPoint, Outlook, and Teams - helping you work faster, think more strategically, and reduce time spent on routine tasks. You'll see practical examples of Copilot in action: drafting and refining documents in Word, analyzing and summarizing data in Excel, creating presentations in PowerPoint, managing email and calendars more efficiently in Outlook, and capturing insights and action items from conversations in Teams. By the end, you'll understand what Copilot can do and how to apply it immediately to improve productivity, collaboration, and work quality across Microsoft 365. | Assisting | AI Prompting | Automating Workflows | Document Design | Technology & Innovation |
Chris Menard
Chris Menard Training
Microsoft MVP

Breaking Into Executive Support: Your Roadmap to EA Success

AssistingThis stage includes early-career APs, with a focus on foundational work such as scheduling and organizational communication.
Career Growth & Personal Branding
Roundtable
SupportingFor all, but geared toward those in the 'Supporting' stage and going into the 'Partnering' stage of their career
1:30 PM - 2:45 PM CDT

*REPEAT SESSION

New to the EA profession or considering the transition? This roundtable offers a supportive space to discuss the realities of building a career in executive support. Facilitated by experienced EA Lindsay Robinson, you'll explore what it takes to move through different support levels, develop essential skills employers seek,

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SPEAKER: Lindsay Robinson | Roundtable | Description:*REPEAT SESSION New to the EA profession or considering the transition? This roundtable offers a supportive space to discuss the realities of building a career in executive support. Facilitated by experienced EA Lindsay Robinson, you'll explore what it takes to move through different support levels, develop essential skills employers seek, and navigate the unique challenges of establishing yourself in this field. Share questions, gain insights from peers at various career stages, and leave with actionable steps for your EA journey. | Assisting | Career Growth & Personal Brainding | Career Planning | Goal Setting | Strategic Visibility & Influence | Supporting |
Lindsay Robinson
Executive Assistant

Leveraging Generational Strengths at Work

PartneringFor those in the 'Partnering' stage and going into the 'Leading' stage of their career, with more intermediate knowledge in this skill area
Roundtable
Strategic Partnership & Leadership
1:30 PM - 2:45 PM CDT

*REPEAT SESSION

This interactive roundtable empowers administrative professionals to foster collaboration and understanding across generational divides. Through candid, peer-led conversation, participants will explore practical strategies to bridge communication gaps, navigate differences in work styles, and challenge stereotypes that hinder team cohesion. By addressing unconscious biases and building mutual respect, you'll

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SPEAKER: Cherron Castillo | Roundtable | Description: *REPEAT SESSION This interactive roundtable empowers administrative professionals to foster collaboration and understanding across generational divides. Through candid, peer-led conversation, participants will explore practical strategies to bridge communication gaps, navigate differences in work styles, and challenge stereotypes that hinder team cohesion. By addressing unconscious biases and building mutual respect, you'll leave equipped to create a positive, high-performing team culture that leverages the strengths of every generation. Who Should Attend: This conversation is ideal for those who are curious about generational dynamics, willing to challenge assumptions, and ready to both ask thoughtful questions and share real workplace experiences. If you’ve ever navigated differences in communication styles, work expectations, or feedback preferences and want practical insight from peers facing similar challenges, come prepared to engage, contribute, and learn in a candid, solution-focused dialogue about building stronger, multigenerational teams. | Strategic Partnership & Leadership | Building & Leading Teams | Emotional Intelligence | Partnering | Relationship Management |
Cherron Castillo
Fruitful Training Group
Founder & Chief Seed Sower

How to Get C-Suite Mentorships

LeadingFor those already in the 'Leading' stage of their career and with more advanced knowledge in this skill area
Masterclass
PartneringFor those in the 'Partnering' stage and going into the 'Leading' stage of their career, with more intermediate knowledge in this skill area
Strategic Partnership & Leadership
1:30 PM - 3:00 PM CDT

*REPEAT SESSION

This masterclass shows administrative professionals exactly how to identify the right leaders, create natural connection points, and position yourself as someone executives want to invest in, without feeling awkward or transactional. Leave with a 30-day action plan, plug-and-play outreach scripts, and a clear roadmap to build authentic relationships

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SPEAKER: Layna Castle | Masterclass | Description: *REPEAT SESSION This masterclass shows administrative professionals exactly how to identify the right leaders, create natural connection points, and position yourself as someone executives want to invest in, without feeling awkward or transactional. Leave with a 30-day action plan, plug-and-play outreach scripts, and a clear roadmap to build authentic relationships with C-Suite executives who can advocate for your career growth. You'll explore the critical difference between mentorship (guidance) and sponsorship (active advocacy), clarify your own career goals, and design a strategic plan to connect with high-impact leaders in your organization or industry. By the end of this session, you'll have a repeatable framework for building executive relationships that open doors. | Strategic Partnership & Leadership | Career Growth & Personal Branding | Leading | Networking & Relationship Building | Partnering | Strategic Visibility & Influence |
Layna Castle
Professional Speakers Concierge Service
Founder

Architecting Your Day: Time Mastery and Priority Alignment for Support Professionals

AssistingThis stage includes early-career APs, with a focus on foundational work such as scheduling and organizational communication.
Career Growth & Personal Branding
Masterclass
1:30 PM - 2:45 PM CDT

*REPEAT SESSION

Executive and administrative professionals often carry the priorities, emotions, and urgencies of an entire organization. It is easy to slip into a day driven by reaction rather than intention. Architecting Your Day provides a simple, science-backed framework that helps you regain clarity, protect your energy, and operate at

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SPEAKER: Heather Denniston | Masterclass | Description: *REPEAT SESSION Executive and administrative professionals often carry the priorities, emotions, and urgencies of an entire organization. It is easy to slip into a day driven by reaction rather than intention. Architecting Your Day provides a simple, science-backed framework that helps you regain clarity, protect your energy, and operate at a higher level of focus and influence. Through four essential components -Ignition Switch, Day by Design, Break Science, and Recovery - you'll learn how to build a workday that supports both high performance and personal well-being. | Assisting | Goal Setting | Wellness & Resillience |
Dr. Heather Denniston DC CCWP
WELLFITandFED
Professional Speaker

Confident and Assertive: The Toolkit for Standing Strong

Communication & Operations
Masterclass
SupportingFor all, but geared toward those in the 'Supporting' stage and going into the 'Partnering' stage of their career
1:30 PM - 2:45 PM CDT

*REPEAT SESSION

Confidence is not just a nice-to-have, it's a career accelerator, especially for Administrative Professionals who are stepping into more strategic, executive-level roles. At times, APs downplay their voice, even when they hold critical insight, context, and influence that leaders rely on.

This empowering session is designed for APs

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SPEAKER: Mary Ritz | Masterclass | Description: *Session repeats at 1:30 PM on Tuesday, September 15. Confidence is not just a nice-to-have, it's a career accelerator, especially for Administrative Professionals who are stepping into more strategic, executive-level roles. At times, APs downplay their voice, even when they hold critical insight, context, and influence that leaders rely on. This empowering session is designed for APs who are supporting, or want to support, at a higher level, are transitioning into AE roles, or are intentionally positioning themselves as strategic partners. You will gain practical tools to speak up with authority, set boundaries without fear, and engage leaders with confidence and credibility. This is about moving beyond "supporting tasks" to confidently contributing to decisions, conversations, and outcomes that matter. You will walk away ready to handle complex conversations, advocate for yourself and your role, and project the kind of executive-level presence that earns respect, trust, and expanded responsibility. | Communication & Operation | Executive Presence & Presentation | Relationship Management | Strategic Visibility & Influence | Supporting |
Mary Ritz
Almenta International
President and Founder
Tue Sep 15
2:45 PM - 3:30 PM
CDT

Coffee Break

Meals / Breaks / Extras
2:45 PM - 3:30 PM CDT
Tue Sep 15
3:30 PM - 3:55 PM
CDT

ASAP Awards

All Career Stages
General Session
3:30 PM - 3:55 PM CDT
Leah Warwick
Diversified
Senior Content Manager
Tue Sep 15
3:55 PM - 4:00 PM
CDT

Remarks by Title Sponsor - Edible

All Career Stages
General Session
3:55 PM - 4:00 PM CDT
Matthew Walls
Edible Brands
President & Chief Stores Officer
Tue Sep 15
4:00 PM - 5:00 PM
CDT

Hot Takes: State of the Profession

All Career Stages
General Session
4:00 PM - 5:00 PM CDT

Join us for a panel on the state of the profession with the latest data from the American Society of Administrative Professionals (ASAP).

Featuring experts and advocates for the administrative profession and administrative leaders.

Read More
SPEAKERS: Leah Warwick, Angie Dodge, Lindsay Robinson | General Session | Description: Join us for a panel on the state of the profession with the latest data from the American Society of Administrative Professionals (ASAP). Featuring experts and advocates for the administrative profession and administrative leaders.
Leah Warwick
Diversified
Senior Content Manager
Lindsay Robinson
Executive Assistant
Angie Dodge
Moxie Virtual Solutions
CEO / Founder
Tue Sep 15
7:00 PM - 9:00 PM
CDT

Grand Ole APC Social

Networking
7:00 PM - 9:00 PM CDT

Join us for some true Southern hospitality at the Gaylord. Let's celebrate the best of Nashville — from lively local entertainment to classic Southern desserts and signature drinks. It's the perfect opportunity to connect with colleagues, unwind, and soak in the charm of Music City.  

Y'all don't want to

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Join us for some true Southern hospitality at the Gaylord. Let's celebrate the best of Nashville — from lively local entertainment to classic Southern desserts and signature drinks. It's the perfect opportunity to connect with colleagues, unwind, and soak in the charm of Music City.   Y'all don't want to miss it! 
Wed Sep 16
7:30 AM - 9:15 AM
CDT

Breakfast

Meals / Breaks / Extras
7:30 AM - 9:15 AM CDT
Wed Sep 16
8:00 AM - 12:00 PM
CDT

Attendee Services

Attendee Services
8:00 AM - 12:00 PM CDT

Our Attendee Services team is here to assist with registration and conference-related questions.

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Our Attendee Services team is here to assist with registration and conference-related questions. 
Wed Sep 16
8:30 AM - 11:30 AM
CDT

🔁 The Strategic 1:1

LeadingFor those already in the 'Leading' stage of their career and with more advanced knowledge in this skill area
Masterclass
8:30 AM - 9:45 AM CDT

*Session repeats at 10:15 AM on Wednesday, September 16.

If your Executive-EA 1:1 is a status update, you're wasting one of the most powerful levers in executive operations.

The 1:1 is not a check-in. It's an operating cadence - a control point where priorities get sharpened, decisions surface

…
Read More
SPEAKER: Melissa Peoples | Masterclass | Description: *Session repeats at 10:15 AM on Wednesday, September 16. If your Executive-EA 1:1 is a status update, you're wasting one of the most powerful levers in executive operations. The 1:1 is not a check-in. It's an operating cadence - a control point where priorities get sharpened, decisions surface early, risks are caught before they explode, and execution stays aligned. In this session, we'll break down how high-performing Executive Assistants design and govern the 1:1 as a strategic operating rhythm. You'll learn how to move beyond updates and into real partnership: framing decisions, pressure-testing priorities, and preparing your executive for what's coming before it shows up as chaos. This is about elevating your 1:1 to focus on driving business outcomes. It's about using the 1:1 to govern how the work moves forward. | Executive Operations | Leading | Relationship Management | Strategic Planning |
Melissa Peoples
EA Revolution
CEO & Founder

🔁 Turning Information into Insight: Data Visualization for Executive Decision-Making

LeadingFor those already in the 'Leading' stage of their career and with more advanced knowledge in this skill area
Masterclass
Technology & Innovation
8:30 AM - 9:45 AM CDT

*Session repeats at 10:15 AM on Wednesday, September 16.

Administrative professionals are often at the centre of information flow, gathering updates, preparing reports, and supporting leadership decisions. The opportunity is not access to data, but how that data is structured and communicated.

In this masterclass, participants will explore how to

…
Read More
SPEAKER: Meg Steinschauer | Masterclass | Description: *Session repeats at 10:15 AM on Wednesday, September 16. Administrative professionals are often at the centre of information flow, gathering updates, preparing reports, and supporting leadership decisions. The opportunity is not access to data, but how that data is structured and communicated. In this masterclass, participants will explore how to transform raw information into clear, decision-ready insight. Through practical examples and real-world scenarios, attendees will examine how to structure, simplify, and present information so leaders can quickly understand what matters. The session focuses on building confidence in how data is interpreted and communicated, helping admins strengthen their influence in executive conversations. | Data Analysis & Visualization | Document Design | Leading | Strategic Visibility & Influence | Technology & Innovation |
Meg Steinschauer
Connected Assistants Limited
Founder & Managing Director

🔁 Setting Boundaries Without Losing Your Edge: Sustainable Success in High-Demand Roles

Career Growth & Personal Branding
LeadingFor those already in the 'Leading' stage of their career and with more advanced knowledge in this skill area
PartneringFor those in the 'Partnering' stage and going into the 'Leading' stage of their career, with more intermediate knowledge in this skill area
Roundtable
8:30 AM - 9:45 AM CDT

*Session repeats at 10:15 AM on Wednesday, September 16.

How do you protect your time and energy while remaining the go-to person your executive relies on? This roundtable tackles one of the most challenging aspects of administrative work - establishing healthy boundaries in roles where being indispensable is the expectation.

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SPEAKER: Lindsay Robinson | Roundtable | Description: *Session repeats at 10:15 AM on Wednesday, September 16. How do you protect your time and energy while remaining the go-to person your executive relies on? This roundtable tackles one of the most challenging aspects of administrative work - establishing healthy boundaries in roles where being indispensable is the expectation. Join experienced EA Lindsay Robinson and fellow professionals for a candid conversation about preventing burnout, maintaining your value while saying no, and creating sustainable work practices that support both your career and well-being. | Career Growth & Personal Branding | Career Planning | Leading | Partnering | Relationship Management | Wellness & Resilience |
Lindsay Robinson
Executive Assistant

🔁 ROI Fluency: Mastering the Language and Liability of Events

Communication & Operations
Masterclass
SupportingFor all, but geared toward those in the 'Supporting' stage and going into the 'Partnering' stage of their career
8:30 AM - 9:45 AM CDT

*Session repeats at 10:15 AM on Wednesday, September 16.

Ever felt lost in translation when a hotel contract mentions "cumulative attrition" or a vendor casually references "slippage"? You're not alone and this masterclass is your decoder ring.

Whether you're negotiating with venues, reviewing proposals, or briefing executives on event logistics,

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SPEAKER: Darcy Bennet | Masterclass | Description: *Session repeats at 10:15 AM on Wednesday, September 16. Ever felt lost in translation when a hotel contract mentions "cumulative attrition" or a vendor casually references "slippage"? You're not alone and this masterclass is your decoder ring. Whether you're negotiating with venues, reviewing proposals, or briefing executives on event logistics, the language of the events industry can feel like a barrier designed to keep you on the outside. This hands-on session changes that. You'll learn to speak the language of procurement experts, translate "hotel-speak" into plain-English business risks, and identify the hidden liabilities buried in vendor communications, all before they become costly problems. | Communication & Operations | Critical Thinking & Decision Making | Project Management | Relationship Management | Supporting |
Darcy Bennet
DB Executive Services
Founder

🔁 Resume Ready: Putting Your APC Experience on Paper

AssistingThis stage includes early-career APs, with a focus on foundational work such as scheduling and organizational communication.
Career Growth & Personal Branding
Masterclass
8:30 AM - 9:45 AM CDT

*Session repeats at 10:15 AM on Wednesday, September 16. 

You did the work. You showed up, learned, and grew. Now it's time to make sure your resume, performance review, and professional brand reflect it.

Career Activator Madelyn Mackie will show you how to capture the momentum from APC and

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SPEAKER: Madelyn Mackie | Masterclass | Description: *Session repeats at 10:15 AM on Wednesday, September 16.  You did the work. You showed up, learned, and grew. Now it's time to make sure your resume, performance review, and professional brand reflect it. Career Activator Madelyn Mackie will show you how to capture the momentum from APC and translate it into compelling, career-advancing language that gets noticed. You'll leave knowing exactly how to articulate the sessions you attended, the skills you built, and the confidence you gained - on your resume, in your performance review, and in the professional conversations that shape your future. Whether you're positioning yourself for a promotion, preparing for your next performance review, or refreshing your resume for a new opportunity, you'll leave with the words and the framework to tell your story powerfully. | Assisting | Career Growth & Personal Branding | Personal Branding & Reputation Management | Resume & Interview Skills | Strategic Visibility & Influence |
Madelyn Mackie
Madelyn Mackie & Associates, LLC
CEO & Chief Career Activator

🔁 Leadership & Influence Without a Title: How Admins Drive Organizational Success

Masterclass
PartneringFor those in the 'Partnering' stage and going into the 'Leading' stage of their career, with more intermediate knowledge in this skill area
Strategic Partnership & Leadership
8:30 AM - 9:45 AM CDT

*Session repeats at 10:15 AM on Wednesday, September 16.

You don't need a title to lead. You need strategy, presence, and the ability to influence outcomes without formal authority.

This session equips you with practical tools to expand your impact beyond your job description. You'll learn how to craft persuasive

…
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SPEAKER: Cherron Castillo | Masterclass | Description: *Session repeats at 10:15 AM on Wednesday, September 16. You don't need a title to lead. You need strategy, presence, and the ability to influence outcomes without formal authority. This session equips you with practical tools to expand your impact beyond your job description. You'll learn how to craft persuasive messages, communicate with assertive confidence, and leverage emotional intelligence to achieve results as an informal leader—driving collaboration and decisions across teams even without a formal leadership role. | Strategic Partnership & Leadership | Executive Presence & Presentation | Partnering | Relationship Management | Strategic Visibility & Influence |
Cherron Castillo
Fruitful Training Group
Founder & Chief Seed Sower

🔁 From Learning to Impact: Turn Your APC Experience into ROI, Confidence & Action

Career Growth & Personal Branding
Lab
SupportingFor all, but geared toward those in the 'Supporting' stage and going into the 'Partnering' stage of their career
8:30 AM - 9:45 AM CDT

*Session repeats at 10:15 AM on Wednesday, September 16.

Over the course of APC, you’ll attend multiple sessions, hear new ideas, and gather valuable insights. But without a clear plan, even the best learning can stay stuck in your notebook or head.

This highly interactive closing session helps administrative professionals

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SPEAKER: Peggy Vasquez | Lab | Description: *Session repeats at 10:15 AM on Wednesday, September 16. You don't need a title to lead. You need strategy, presence, and the ability to influence outcomes without formal authority. This session equips you with practical tools to expand your impact beyond your job description. You'll learn how to craft persuasive messages, communicate with assertive confidence, and leverage emotional intelligence to achieve results as an informal leader—driving collaboration and decisions across teams even without a formal leadership role. | Career Growth & Personal Branding | Goal Setting | Personal Branding & Reputation Management | Strategic Visibility & Influence | Supporting |
Peggy Vasquez
Peggyvasquez.net
International Speaker, Career Coach & Best-Selling Author

PACE Certification - Office Hours

CertificationPre-registration is required.
PACE
8:30 AM - 11:30 AM CDT

*Pre-registration is required.

Maximize your APC training experience with our PACE Prep Course: an in-person, full-day exam preparation class. 

Review the four PACE modules with a live instructor and ask questions along the way. Then, either take the online exam onsite at the event with your own personal

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Rachel Robinson
Workforce Instructor
Chris Menard
Chris Menard Training
Microsoft MVP

Microsoft Office Specialist: Associate Certification

CertificationPre-registration is required.
MOS
PartneringFor those in the 'Partnering' stage and going into the 'Leading' stage of their career, with more intermediate knowledge in this skill area
Technology & Innovation
8:30 AM - 11:30 AM CDT

*Pre-Registration Required.
This is a 3-day workshop.

What is MOS?
The Microsoft Office Specialist (MOS): Associate Certification bootcamp is an immersive, hands-on workshop designed for professionals who want to maximize their technical proficiency and earn a globally recognized credential: the Microsoft Office Specialist (MOS) Associate Certification. This credential requires passing

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SPEAKER: Neil Malek | DESCRIPTION: *Pre-Registration Required. This is a 3-day workshop. What is MOS? The Microsoft Office Specialist (MOS): Associate Certification bootcamp is an immersive, hands-on workshop designed for professionals who want to maximize their technical proficiency and earn a globally recognized credential: the Microsoft Office Specialist (MOS) Associate Certification. This credential requires passing three of the following exams: Excel, Word, and PowerPoint. Course instructor Neil Malek of Knack Training will host this hands-on workshop for three days of 4-hour intensive, live sessions that will help build confidence and competence. Plus, enrollees will receive a complete suite of pre- and post-event learning support to ensure success. | Certification | MOS | Automating Workflows | Data Analysis & Visualization | Document Design | Technology & Innovation | Partnering
Neil Malek
Knack Training
President
Wed Sep 16
9:00 AM - 4:00 PM
CDT

Nova Chief of Staff Certifcation

CertificationPre-registration is required.
LeadingFor those already in the 'Leading' stage of their career and with more advanced knowledge in this skill area
Nova
9:00 AM - 4:00 PM CDT

*Pre-Registration Required
This course is 3 days of diving deep into Nova’s six-module course. 

Nova Chief of Staff Certification equips aspiring leaders to function at the highest levels of a company. Through hands-on practice doing the daily functions of the Chief of Staff role, Nova’s acclaimed course builds confidence

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SPEAKER: Maggie Olson | DESCRIPTION: *Pre-Registration Required This course is 3 days of diving deep into Nova’s six-module course.  Nova Chief of Staff Certification equips aspiring leaders to function at the highest levels of a company. Through hands-on practice doing the daily functions of the Chief of Staff role, Nova’s acclaimed course builds confidence and competence for aspiring and current Chiefs of Staff, as well as those looking to have a more significant impact in their current role, through its expertly crafted curriculum by Nova Chief of Staff Founder, Maggie Olson.   In this exclusive IN-PERSON training, spend 3 days diving deep into Nova’s six-module course covering ALL-THINGS Chief of Staff, including the wide variety of CoS roles, EA to CoS Transition, Business Planning, Business Process, Events, Communications, Executive Engagements, Executive Recommendations, Executive Project Management, Gap-filling, Employee Culture, First 90 Days in the Role, and more.   Nova Chief of Staff is the Premier destination for Chief of Staff education and development. | Certification | Nova | Leading
Maggie Olson
Nova Chief of Staff
Founder & CEO
Wed Sep 16
9:45 AM - 10:15 AM
CDT

Coffee Break

Meals / Breaks / Extras
9:45 AM - 10:15 AM CDT
Wed Sep 16
10:15 AM - 11:45 AM
CDT

The Strategic 1:1

LeadingFor those already in the 'Leading' stage of their career and with more advanced knowledge in this skill area
Masterclass
Strategic Partnership & Leadership
10:15 AM - 11:30 AM CDT

*REPEAT SESSION

If your Executive-EA 1:1 is a status update, you're wasting one of the most powerful levers in executive operations.

The 1:1 is not a check-in. It's an operating cadence - a control point where priorities get sharpened, decisions surface early, risks are caught before they explode, and execution

…
Read More
SPEAKER: Melissa Peoples | Masterclass | Description: *REPEAT SESSION If your Executive-EA 1:1 is a status update, you're wasting one of the most powerful levers in executive operations. The 1:1 is not a check-in. It's an operating cadence - a control point where priorities get sharpened, decisions surface early, risks are caught before they explode, and execution stays aligned. In this session, we'll break down how high-performing Executive Assistants design and govern the 1:1 as a strategic operating rhythm. You'll learn how to move beyond updates and into real partnership: framing decisions, pressure-testing priorities, and preparing your executive for what's coming before it shows up as chaos. This is about elevating your 1:1 to focus on driving business outcomes. It's about using the 1:1 to govern how the work moves forward. | Executive Operations | Leading | Relationship Management | Strategic Planning |
Melissa Peoples
EA Revolution
CEO & Founder

Turning Information into Insight: Data Visualization for Executive Decision-Making

LeadingFor those already in the 'Leading' stage of their career and with more advanced knowledge in this skill area
Masterclass
Technology & Innovation
10:15 AM - 11:30 AM CDT

*REPEAT SESSION

Administrative professionals are often at the centre of information flow, gathering updates, preparing reports, and supporting leadership decisions. The opportunity is not access to data, but how that data is structured and communicated.

In this masterclass, participants will explore how to transform raw information into clear, decision-ready insight.

…
Read More
SPEAKER: Meg Steinschauer | Masterclass | Description: *REPEAT SESSION Administrative professionals are often at the centre of information flow, gathering updates, preparing reports, and supporting leadership decisions. The opportunity is not access to data, but how that data is structured and communicated. In this masterclass, participants will explore how to transform raw information into clear, decision-ready insight. Through practical examples and real-world scenarios, attendees will examine how to structure, simplify, and present information so leaders can quickly understand what matters. The session focuses on building confidence in how data is interpreted and communicated, helping admins strengthen their influence in executive conversations. | Data Analysis & Visualization | Document Design | Leading | Strategic Visibility & Influence | Technology & Innovation |
Meg Steinschauer
Connected Assistants Limited
Founder & Managing Director

Setting Boundaries Without Losing Your Edge: Sustainable Success in High-Demand Roles

LeadingFor those already in the 'Leading' stage of their career and with more advanced knowledge in this skill area
PartneringFor those in the 'Partnering' stage and going into the 'Leading' stage of their career, with more intermediate knowledge in this skill area
Roundtable
10:15 AM - 11:30 AM CDT

*REPEAT SESSION

How do you protect your time and energy while remaining the go-to person your executive relies on? This roundtable tackles one of the most challenging aspects of administrative work - establishing healthy boundaries in roles where being indispensable is the expectation. Join experienced EA Lindsay Robinson and fellow

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SPEAKER: Lindsay Robinson | Roundtable | Description: *REPEAT SESSION How do you protect your time and energy while remaining the go-to person your executive relies on? This roundtable tackles one of the most challenging aspects of administrative work - establishing healthy boundaries in roles where being indispensable is the expectation. Join experienced EA Lindsay Robinson and fellow professionals for a candid conversation about preventing burnout, maintaining your value while saying no, and creating sustainable work practices that support both your career and well-being. | Career Growth & Personal Branding | Career Planning | Leading | Partnering | Relationship Management | Wellness & Resilience |
Lindsay Robinson
Executive Assistant

ROI Fluency: Mastering the Language and Liability of Events

Communication & Operations
Masterclass
SupportingFor all, but geared toward those in the 'Supporting' stage and going into the 'Partnering' stage of their career
10:15 AM - 11:30 AM CDT

*REPEAT SESSION

Ever felt lost in translation when a hotel contract mentions "cumulative attrition" or a vendor casually references "slippage"? You're not alone and this masterclass is your decoder ring.

Whether you're negotiating with venues, reviewing proposals, or briefing executives on event logistics, the language of the events industry can

…
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SPEAKER: Darcy Bennet | Masterclass | Description: *REPEAT SESSION Ever felt lost in translation when a hotel contract mentions "cumulative attrition" or a vendor casually references "slippage"? You're not alone and this masterclass is your decoder ring. Whether you're negotiating with venues, reviewing proposals, or briefing executives on event logistics, the language of the events industry can feel like a barrier designed to keep you on the outside. This hands-on session changes that. You'll learn to speak the language of procurement experts, translate "hotel-speak" into plain-English business risks, and identify the hidden liabilities buried in vendor communications, all before they become costly problems. | Communication & Operations | Critical Thinking & Decision Making | Project Management | Relationship Management | Supporting |
Darcy Bennet
DB Executive Services
Founder

Resume Ready: Putting Your APC Experience on Paper

AssistingThis stage includes early-career APs, with a focus on foundational work such as scheduling and organizational communication.
Career Growth & Personal Branding
Masterclass
10:15 AM - 11:30 AM CDT

*REPEAT SESSION

You did the work. You showed up, learned, and grew. Now it's time to make sure your resume, performance review, and professional brand reflect it.

Career Activator Madelyn Mackie will show you how to capture the momentum from APC and translate it into compelling, career-advancing language that gets

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SPEAKER: Madelyn Mackie | Masterclass | Description: *REPEAT SESSION You did the work. You showed up, learned, and grew. Now it's time to make sure your resume, performance review, and professional brand reflect it. Career Activator Madelyn Mackie will show you how to capture the momentum from APC and translate it into compelling, career-advancing language that gets noticed. You'll leave knowing exactly how to articulate the sessions you attended, the skills you built, and the confidence you gained - on your resume, in your performance review, and in the professional conversations that shape your future. Whether you're positioning yourself for a promotion, preparing for your next performance review, or refreshing your resume for a new opportunity, you'll leave with the words and the framework to tell your story powerfully. | Assisting | Career Growth & Personal Branding | Personal Branding & Reputation Management | Resume & Interview Skills | Strategic Visibility & Influence |
Madelyn Mackie
Madelyn Mackie & Associates, LLC
CEO & Chief Career Activator

Leadership & Influence Without a Title: How Admins Drive Organizational Success

Masterclass
PartneringFor those in the 'Partnering' stage and going into the 'Leading' stage of their career, with more intermediate knowledge in this skill area
Strategic Partnership & Leadership
10:15 AM - 11:30 AM CDT

*REPEAT SESSION

You don't need a title to lead. You need strategy, presence, and the ability to influence outcomes without formal authority.

This session equips you with practical tools to expand your impact beyond your job description. You'll learn how to craft persuasive messages, communicate with assertive confidence, and leverage

…
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SPEAKER: Cherron Castillo | Masterclass | Description: *REPEAT SESSION You don't need a title to lead. You need strategy, presence, and the ability to influence outcomes without formal authority. This session equips you with practical tools to expand your impact beyond your job description. You'll learn how to craft persuasive messages, communicate with assertive confidence, and leverage emotional intelligence to achieve results as an informal leader—driving collaboration and decisions across teams even without a formal leadership role. | Strategic Partnership & Leadership | Executive Presence & Presentation | Partnering | Relationship Management | Strategic Visibility & Influence |
Cherron Castillo
Fruitful Training Group
Founder & Chief Seed Sower

From Learning to Impact: Turn Your APC Experience into ROI, Confidence & Action

Career Growth & Personal Branding
Lab
SupportingFor all, but geared toward those in the 'Supporting' stage and going into the 'Partnering' stage of their career
10:15 AM - 11:30 AM CDT

*REPEAT SESSION

Over the course of APC, you’ll attend multiple sessions, hear new ideas, and gather valuable insights. But without a clear plan, even the best learning can stay stuck in your notebook or head.

This highly interactive closing session helps administrative professionals turn everything they’ve learned into clarity, confidence,

…
Read More
SPEAKER: Peggy Vasquez | Lab | Description: *REPEAT SESSION You don't need a title to lead. You need strategy, presence, and the ability to influence outcomes without formal authority. This session equips you with practical tools to expand your impact beyond your job description. You'll learn how to craft persuasive messages, communicate with assertive confidence, and leverage emotional intelligence to achieve results as an informal leader—driving collaboration and decisions across teams even without a formal leadership role. | Career Growth & Personal Branding | Goal Setting | Personal Branding & Reputation Management | Strategic Visibility & Influence | Supporting |
Peggy Vasquez
Peggyvasquez.net
International Speaker, Career Coach & Best-Selling Author

PACE Certification - Optional Exam

CertificationPre-registration is required.
PACE
10:15 AM - 11:45 AM CDT

*Pre-registration is required.

Maximize your APC training experience with our PACE Prep Course: an in-person, full-day exam preparation class. 

Review the four PACE modules with a live instructor and ask questions along the way. Then, either take the online exam onsite at the event with your own personal

…
Read More
Sat Sep 12
3:30 PM - 6:00 PM
CDT

Attendee Services & Badge Pick-Up

Attendee Services
3:30 PM - 6:00 PM CDT

Our Attendee Services team is here to assist with registration and conference-related questions. 

Read More
Our Attendee Services team is here to assist with registration and conference-related questions. 
Sun Sep 13
7:00 AM - 6:00 PM
CDT

Attendee Services & Badge Pick-Up

Attendee Services
7:00 AM - 6:00 PM CDT

Our Attendee Services team is here to assist with registration and conference-related questions. 

Read More
Our Attendee Services team is here to assist with registration and conference-related questions. 

Breakfast (For Certification and Premium Pass Holders Only)

Meals / Breaks / Extras
7:00 AM - 9:00 AM CDT
Sun Sep 13
8:00 AM - 12:30 PM
CDT

Microsoft Office Specialist: Associate Certification

CertificationPre-registration is required.
MOS
PartneringFor those in the 'Partnering' stage and going into the 'Leading' stage of their career, with more intermediate knowledge in this skill area
Technology & Innovation
8:00 AM - 12:30 PM CDT

*Pre-Registration Required.
This is a 3-day workshop.

What is MOS?
The Microsoft Office Specialist (MOS): Associate Certification bootcamp is an immersive, hands-on workshop designed for professionals who want to maximize their technical proficiency and earn a globally recognized credential: the Microsoft Office Specialist (MOS) Associate Certification. This credential requires passing

…
Read More
SPEAKER: Neil Malek | DESCRIPTION: *Pre-Registration Required. This is a 3-day workshop. What is MOS? The Microsoft Office Specialist (MOS): Associate Certification bootcamp is an immersive, hands-on workshop designed for professionals who want to maximize their technical proficiency and earn a globally recognized credential: the Microsoft Office Specialist (MOS) Associate Certification. This credential requires passing three of the following exams: Excel, Word, and PowerPoint. Course instructor Neil Malek of Knack Training will host this hands-on workshop for three days of 4-hour intensive, live sessions that will help build confidence and competence. Plus, enrollees will receive a complete suite of pre- and post-event learning support to ensure success. | Certification | MOS | Automating Workflows | Data Analysis & Visualization | Document Design | Technology & Innovation | Partnering
Neil Malek
Knack Training
President

PACE Prep Course

CertificationPre-registration is required.
PACE
SupportingFor all, but geared toward those in the 'Supporting' stage and going into the 'Partnering' stage of their career
8:00 AM - 12:30 PM CDT

*Pre-Registration Required

Maximize your APC training experience with our PACE Prep Course: an in-person, full-day exam preparation class. 

Review the four PACE modules with a live instructor and ask questions along the way. Then, either take the online exam onsite at the event with your own personal laptop or

…
Read More
SPEAKER: Rachel Robinson, Chris Menard | DESCRIPTION: *Pre-Registration Required Maximize your APC training experience with our PACE Prep Course: an in-person, full-day exam preparation class.  Review the four PACE modules with a live instructor and ask questions along the way. Then, either take the online exam onsite at the event with your own personal laptop or when you return to your home/office. | Certification | PACE | Supporting
Rachel Robinson
Workforce Instructor
Chris Menard
Chris Menard Training
Microsoft MVP
Sun Sep 13
9:00 AM - 4:00 PM
CDT

Nova Chief of Staff Certification

CertificationPre-registration is required.
LeadingFor those already in the 'Leading' stage of their career and with more advanced knowledge in this skill area
Nova
9:00 AM - 4:00 PM CDT

*Pre-Registration Required
This course is 3 days of diving deep into Nova’s six-module course. 

Nova Chief of Staff Certification equips aspiring leaders to function at the highest levels of a company. Through hands-on practice doing the daily functions of the Chief of Staff role, Nova’s acclaimed course builds confidence

…
Read More
SPEAKER: Maggie Olson | DESCRIPTION: *Pre-Registration Required This course is 3 days of diving deep into Nova’s six-module course.  Nova Chief of Staff Certification equips aspiring leaders to function at the highest levels of a company. Through hands-on practice doing the daily functions of the Chief of Staff role, Nova’s acclaimed course builds confidence and competence for aspiring and current Chiefs of Staff, as well as those looking to have a more significant impact in their current role, through its expertly crafted curriculum by Nova Chief of Staff Founder, Maggie Olson.   In this exclusive IN-PERSON training, spend 3 days diving deep into Nova’s six-module course covering ALL-THINGS Chief of Staff, including the wide variety of CoS roles, EA to CoS Transition, Business Planning, Business Process, Events, Communications, Executive Engagements, Executive Recommendations, Executive Project Management, Gap-filling, Employee Culture, First 90 Days in the Role, and more.   Nova Chief of Staff is the Premier destination for Chief of Staff education and development. | Certification | Nova | Leading
Maggie Olson
Nova Chief of Staff
Founder & CEO
Sun Sep 13
1:30 PM - 4:30 PM
CDT

PREMIUM WORKSHOP: Project Management Essentials

Communication & Operations
Premium WorkshopPre-registration is required.
SupportingFor all, but geared toward those in the 'Supporting' stage and going into the 'Partnering' stage of their career
1:30 PM - 4:30 PM CDT

For ASAP Premium Members Only. Click here to learn how to become a Premium Member or upgrade your pass.

*Pre-Registration Required.

If you’ve been managing projects for a while, you already know how complex it can be. As an assistant, you’re balancing tight timelines, shifting priorities, and multiple stakeholders, all

…
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SPEAKER: Chrissy Scivicque | DESCRIPTION: For ASAP Premium Members Only. *Pre-Registration Required. If you’ve been managing projects for a while, you already know how complex it can be. As an assistant, you’re balancing tight timelines, shifting priorities, and multiple stakeholders, all without formal authority. Without the support of structured project management methodology, you’re likely to miss details, which can lead to costly delays, unclear expectations and unnecessary rework. In this workshop, you’ll move beyond simply “getting projects done” and learn a practical, repeatable approach to planning, coordinating tasks, managing risks, and driving results.  | Premium Workshop | Change Agility | Change Management | Communication & Operations | Project Management | Supporting
Chrissy Scivicque
Eat Your Career
Corporate Trainer & Founder

PREMIUM WORKSHOP: AI for EAs

PartneringFor those in the 'Partnering' stage and going into the 'Leading' stage of their career, with more intermediate knowledge in this skill area
Premium WorkshopPre-registration is required.
Technology & Innovation
1:30 PM - 4:30 PM CDT

For ASAP Premium Members Only. Click here to learn how to become a Premium Member or upgrade your pass.

*Pre-Registration Required.

**Recommended, Not Required: Paid AI Chatbot Subscription (e.g. Copilot, ChatGPT, Gemini, or Claude). 

We will work in small groups, so sharing is possible. 

This half-day, hands-on workshop

…
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SPEAKER: Fiona Young | DESCRIPTION: For ASAP Premium Members Only. *Pre-Registration Required. **Recommended, Not Required: Paid AI Chatbot Subscription (e.g. Copilot, ChatGPT, Gemini, or Claude).  We will work in small groups, so sharing is possible.  This half-day, hands-on workshop is designed for strategic partnering EAs who want a practical foundation in how to use AI at work both to save time and work at a higher level. Nothing theoretical or generic here. | Premium Workshop | AI Prompting| Technology & Innovation | Partnering
Fiona Young
Carve
Founder
Sun Sep 13
4:00 PM - 6:00 PM
CDT

Braindates

Braindates
Networking
4:00 PM - 6:00 PM CDT

Braindates are knowledge-sharing conversations that you book with others to have one-on-one or in small groups on-site in the Braindate Lounge. They’re the best way to brainstorm, solve challenges, and share expertise or experiences while connecting with new (brilliant!) people. Learn more about Braindates and other networking opportunities by clicking

…
Read More
Braindates are knowledge-sharing conversations that you book with others to have one-on-one or in small groups on-site in the Braindate Lounge. They’re the best way to brainstorm, solve challenges, and share expertise or experiences while connecting with new (brilliant!) people. Learn more about Braindates and other networking opportunities by clicking here. Learning Concierges will be available onsite to help attendees navigate and utilize this service to make the most out of the experience! | Braindates | Networking |

APC Welcome

Networking
4:00 PM - 6:00 PM CDT

APC Welcome on Sunday Sept 13 from 4pm – 6pm ET is an opportunity for a peek at everything APC has to offer. Pick up your badge, connect with exhibitors, get hands-on help setting up the Mobile App and scheduling Braindates™  — so you're ready to hit the ground

…
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APC Welcome on Sunday Sept 13 from 4pm – 6pm ET is an opportunity for a peek at everything APC has to offer. Pick up your badge, connect with exhibitors, get hands-on help setting up the Mobile App and scheduling Braindates™  — so you're ready to hit the ground running when the conference opens Monday morning. | Networking |
Mon Sep 14
7:30 AM - 5:00 PM
CDT

Breakfast

Meals / Breaks / Extras
7:30 AM - 9:30 AM CDT

Attendee Services

Attendee Services
7:30 AM - 5:00 PM CDT

Our Attendee Services team is here to assist with registration and conference-related questions. 

Read More
Our Attendee Services team is here to assist with registration and conference-related questions. 
Mon Sep 14
7:45 AM - 8:30 AM
CDT

🔁 Bridging the Connection Between Personal Well-Being and Professional Success

AssistingThis stage includes early-career APs, with a focus on foundational work such as scheduling and organizational communication.
Career Growth & Personal Branding
Early Bird Breakout
7:45 AM - 8:30 AM CDT

*Session repeats at 7:45 AM on Tuesday, September 15.

Administrative Professionals operate in high-demand environments that reward reliability, speed, and self-sacrifice, often at the expense of personal well-being. When stress and fatigue accumulate, taking better care of yourself can feel vague, overwhelming, or unrealistic.

This session offers a clear, practical

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SPEAKER: Heather Denniston | Breakout | Description: *Session repeats at 7:45 AM on Tuesday, September 15. Administrative Professionals operate in high-demand environments that reward reliability, speed, and self-sacrifice, often at the expense of personal well-being. When stress and fatigue accumulate, taking better care of yourself can feel vague, overwhelming, or unrealistic. This session offers a clear, practical approach to well-being that replaces overwhelm with direction. Drawing on behavioral science and physiology, Dr. Denniston introduces four lesser-known strategies that make well-being feel doable, approachable, and sustainable without adding more to an already full plate. The session is engaging, story-driven, and highly actionable, translating research into simple strategies that participants can immediately apply at work and in daily life. Rather than focusing on willpower or perfection, the emphasis is on understanding how the body and brain actually work and using that knowledge to create meaningful change. | Assisting | Career Growth & Personal Branding | Emotional Intelligence | Self-Assessment | Wellness & Resilience |
Dr. Heather Denniston DC CCWP
WELLFITandFED
Professional Speaker

🔁 Performance Reviews, Raises, and Bonuses You Deserve

Communication & Operations
Early Bird Breakout
SupportingFor all, but geared toward those in the 'Supporting' stage and going into the 'Partnering' stage of their career
7:45 AM - 8:30 AM CDT

*Session repeats at 7:45 AM on Tuesday, September 15.

Walk away with a simple system to track your contributions, gather real-time feedback, and enter performance reviews and raise conversations with clarity and confidence.

This session equips executive admins with the practical tools and language you need to prove your value,

…
Read More
SPEAKER: Layna Castle | Breakout | Description: *Session repeats at 7:45 AM on Tuesday, September 15. Walk away with a simple system to track your contributions, gather real-time feedback, and enter performance reviews and raise conversations with clarity and confidence. This session equips executive admins with the practical tools and language you need to prove your value, turning invisible work into measurable impact that justifies raises, bonuses, and promotions.  Attendees will learn how to connect daily wins to executive priorities, prepare stronger performance reviews, and approach compensation conversations backed by evidence instead of uncertainty. Whether you're staying in your current role or positioning for new opportunities, you'll leave ready to advocate for the compensation you deserve. | Career Planning | Communications & Operations | Resume & Interview Skills | Strategic Visibility & Influence | Supporting |
Layna Castle
Professional Speakers Concierge Service
Founder

🔁 Unlocking Innovation: Mastering Creative Problem Solving for Smarter Solutions

Early Bird Breakout
Strategic Partnership & Leadership
SupportingFor all, but geared toward those in the 'Supporting' stage and going into the 'Partnering' stage of their career
7:45 AM - 8:30 AM CDT

*Session repeats at 7:45 AM on Tuesday, September 15.

Innovation isn’t reserved for executives. It’s a daily skill for administrative professionals. In this high-energy, hands-on session, Ayanna Castro introduces structured tools for creative problem solving that transform everyday workplace challenges into opportunities for impact. Attendees will learn how to clarify

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SPEAKER: Ayanna Castro | Breakout | Description: *Session repeats at 7:45 AM on Tuesday, September 15. Innovation isn’t reserved for executives. It’s a daily skill for administrative professionals. In this high-energy, hands-on session, Ayanna Castro introduces structured tools for creative problem solving that transform everyday workplace challenges into opportunities for impact. Attendees will learn how to clarify problems, generate smarter solutions, and move from reactive firefighting to strategic thinking. This engaging early-morning session sets the tone for the day with practical frameworks and actionable momentum. | Change Agility | Critical Thinking & Decision Making | Organizational & Executive Support | Strategic Partnership & Leadership | Supporting |
Ayanna Castro
Work Your Package
Founder/Chief Maven

🔁 Prompting Smarter: Practical AI Prompting Tips for Executive Assistants

AssistingThis stage includes early-career APs, with a focus on foundational work such as scheduling and organizational communication.
Early Bird Breakout
Technology & Innovation
7:45 AM - 8:30 AM CDT
*Session repeats at 7:45 AM on Tuesday, September 15 AI can be an incredible assistant. Or it can feel frustrating, vague, and underwhelming. The difference is how you prompt. This fast-paced session is designed specifically for EAs and admins who want to get better results from AI tools like Microsoft…
Read More
SPEAKER: Jarrod Edge | Breakout | Description: *Session repeats at 7:45 AM on Tuesday, September 15. AI can be an incredible assistant. Or it can feel frustrating, vague, and underwhelming. The difference is how you prompt. This fast-paced session is designed specifically for administrative professionals who want to get better results from AI tools like Microsoft Copilot, Claude, ChatGPT, and other workplace AI experiences. Instead of focusing on technical details, this session zeroes in on how to communicate with AI effectively. You'll learn simple, repeatable prompting techniques that help AI understand your intent, your audience, and your expectations—so it can deliver useful, professional results. Whether you're drafting emails, summarizing documents, preparing for meetings, or supporting leaders with written content, strong prompting can save time and improve quality. No technical background required. Just bring your curiosity and your morning coffee. | AI Prompting | Assisting | Automating Workflows | Organizational & Executive Support | Technology & Innovation |
Jarrod Edge
Spindustry Technical Training
Director of SharePoint Services Spindustry
Mon Sep 14
8:00 AM - 5:30 PM
CDT

PACE Prep Course

CertificationPre-registration is required.
PACE
8:00 AM - 9:15 AM CDT

*Pre-registration is required.

Maximize your APC training experience with our PACE Prep Course: an in-person, full-day exam preparation class. 

Review the four PACE modules with a live instructor and ask questions along the way. Then, either take the online exam onsite at the event with your own personal

…
Read More
SPEAKER: Rachel Robinson, Chris Menard | DESCRIPTION: *Pre-Registration Required Maximize your APC training experience with our PACE Prep Course: an in-person, full-day exam preparation class.  Review the four PACE modules with a live instructor and ask questions along the way. Then, either take the online exam onsite at the event with your own personal laptop or when you return to your home/office. | Certification | PACE | Supporting
Rachel Robinson
Workforce Instructor
Chris Menard
Chris Menard Training
Microsoft MVP

Microsoft Office Specialist: Associate Certification

CertificationPre-registration is required.
MOS
PartneringFor those in the 'Partnering' stage and going into the 'Leading' stage of their career, with more intermediate knowledge in this skill area
Technology & Innovation
8:00 AM - 9:15 AM CDT

*Pre-Registration Required.
This is a 3-day workshop.

What is MOS?
The Microsoft Office Specialist (MOS): Associate Certification bootcamp is an immersive, hands-on workshop designed for professionals who want to maximize their technical proficiency and earn a globally recognized credential: the Microsoft Office Specialist (MOS) Associate Certification. This credential requires passing

…
Read More
SPEAKER: Neil Malek | DESCRIPTION: *Pre-Registration Required. This is a 3-day workshop. What is MOS? The Microsoft Office Specialist (MOS): Associate Certification bootcamp is an immersive, hands-on workshop designed for professionals who want to maximize their technical proficiency and earn a globally recognized credential: the Microsoft Office Specialist (MOS) Associate Certification. This credential requires passing three of the following exams: Excel, Word, and PowerPoint. Course instructor Neil Malek of Knack Training will host this hands-on workshop for three days of 4-hour intensive, live sessions that will help build confidence and competence. Plus, enrollees will receive a complete suite of pre- and post-event learning support to ensure success. | Certification | MOS | Automating Workflows | Data Analysis & Visualization | Document Design | Technology & Innovation | Partnering
Neil Malek
Knack Training
President

Braindate Lounge

Braindates
8:00 AM - 5:30 PM CDT

Braindates are knowledge-sharing conversations that you book with others to have one-on-one or in small groups on-site in the Braindate Lounge. They’re the best way to brainstorm, solve challenges, and share expertise or experiences while connecting with new (brilliant!) people. Learn more about Braindates and other networking opportunities by clicking

…
Read More
Braindates are knowledge-sharing conversations that you book with others to have one-on-one or in small groups on-site in the Braindate Lounge. They’re the best way to brainstorm, solve challenges, and share expertise or experiences while connecting with new (brilliant!) people. Learn more about Braindates and other networking opportunities by clicking here. Learning Concierges will be available onsite to help attendees navigate and utilize this service to make the most out of the experience! | Braindates | Networking |
Mon Sep 14
9:00 AM - 5:30 PM
CDT

Nova Chief of Staff Certification

CertificationPre-registration is required.
LeadingFor those already in the 'Leading' stage of their career and with more advanced knowledge in this skill area
Nova
9:00 AM - 5:30 PM CDT

*Pre-Registration Required
This course is 3 days of diving deep into Nova’s six-module course. 

Nova Chief of Staff Certification equips aspiring leaders to function at the highest levels of a company. Through hands-on practice doing the daily functions of the Chief of Staff role, Nova’s acclaimed course builds confidence

…
Read More
SPEAKER: Maggie Olson | DESCRIPTION: *Pre-Registration Required This course is 3 days of diving deep into Nova’s six-module course.  Nova Chief of Staff Certification equips aspiring leaders to function at the highest levels of a company. Through hands-on practice doing the daily functions of the Chief of Staff role, Nova’s acclaimed course builds confidence and competence for aspiring and current Chiefs of Staff, as well as those looking to have a more significant impact in their current role, through its expertly crafted curriculum by Nova Chief of Staff Founder, Maggie Olson.   In this exclusive IN-PERSON training, spend 3 days diving deep into Nova’s six-module course covering ALL-THINGS Chief of Staff, including the wide variety of CoS roles, EA to CoS Transition, Business Planning, Business Process, Events, Communications, Executive Engagements, Executive Recommendations, Executive Project Management, Gap-filling, Employee Culture, First 90 Days in the Role, and more.   Nova Chief of Staff is the Premier destination for Chief of Staff education and development. | Certification | Nova | Leading
Maggie Olson
Nova Chief of Staff
Founder & CEO
Mon Sep 14
9:30 AM - 9:45 AM
CDT

Welcome Remarks

All Career Stages
General Session
9:30 AM - 9:45 AM CDT
Peggy Vasquez
Peggyvasquez.net
International Speaker, Career Coach & Best-Selling Author
Mon Sep 14
9:45 AM - 10:30 AM
CDT

HEADLINER - Momentum in the Mess: What Disruption Teaches Us

All Career Stages
General Session
9:45 AM - 10:30 AM CDT

Change is constant, but disruption is defining. Drawing from her experience leading creative teams and shaping how stories, culture, and media reflect the moment we’re in, Rashida shows how reinvention is not just survival, but strategy. She explores how curiosity fuels progress, how technology like AI expands creative possibility, and

…
Read More
SPEAKER: Rashida Jones | DESCRIPTION: Change is constant, but disruption is defining. Drawing from her experience leading creative teams and shaping how stories, culture, and media reflect the moment we’re in, Rashida shows how reinvention is not just survival, but strategy. She explores how curiosity fuels progress, how technology like AI expands creative possibility, and how the most effective leaders turn uncertainty into momentum. 
Rashida Jones
Uncensored
CEO
Mon Sep 14
10:30 AM - 11:00 AM
CDT

Coffee Break

Meals / Breaks / Extras
10:30 AM - 11:00 AM CDT
Mon Sep 14
11:00 AM - 12:30 PM
CDT

🔁 Owning the Flow of Work: Designing the Full Meeting Lifecycle

Communication & Operations
Lab
PartneringFor those in the 'Partnering' stage and going into the 'Leading' stage of their career, with more intermediate knowledge in this skill area
11:00 AM - 12:30 PM CDT

*Session repeats at 1:30 PM on Monday, September 14.

Organizations are often stuck in constant churn because there is no defined way for work to move through meetings. Decisions are discussed without being anchored, ownership is assumed instead of assigned, and follow-through depends on someone piecing it together after the

…
Read More
SPEAKER: Melissa Peoples | Lab | Description: *Session repeats at 1:30 PM on Monday, September 14. Organizations are often stuck in constant churn because there is no defined way for work to move through meetings. Decisions are discussed without being anchored, ownership is assumed instead of assigned, and follow-through depends on someone piecing it together after the fact. This lab is not about capturing what happened. It is about defining what happens next. We will break down the full lifecycle of a meeting and explore how to create continuity across every stage so work does not stall. You will look at how preparation shapes outcomes, how clarity is created in the room, and how momentum is maintained once the meeting ends. Because when the flow is owned, meetings stop creating confusion and start driving progress. | Communications & Operations | Critical Thinking & Decision Making | Partnering | Project Management | Relationship Management|
Melissa Peoples
EA Revolution
CEO & Founder

🔁 From Data to Decisions: Stop Sending Spreadsheets Leaders Can't Use

Lab
SupportingFor all, but geared toward those in the 'Supporting' stage and going into the 'Partnering' stage of their career
Technology & Innovation
11:00 AM - 12:30 PM CDT

*Session repeats at 1:30 PM on Monday, September 14.

You send the spreadsheet. Your leader opens it, stares at rows of data, and... nothing happens. The information is there, but it's not decision-ready.

This hands-on lab is designed for administrative professionals who already work in Excel or Google Sheets and

…
Read More
SPEAKER: Vinzanna Leysath | Lab | Description: *Session repeats at 1:30 PM on Monday, September 14. You send the spreadsheet. Your leader opens it, stares at rows of data, and... nothing happens. The information is there, but it's not decision-ready. This hands-on lab is designed for administrative professionals who already work in Excel or Google Sheets and are ready to move beyond basic data entry. You'll actively transform everyday data into structured, decision-ready reports that leaders can quickly understand and act on. The focus is on clarity, organization, and presentation - helping you elevate the way you report information with a repeatable framework you can apply to any project. What You'll Do in This Lab: Through hands-on exercises using real administrative data scenarios, you'll practice structuring spreadsheet data for clarity and usability, identifying what leaders actually need from reports, and transforming raw data into clean, decision-ready summaries. You'll work on improving formatting and visual organization for executive audiences and leave with a repeatable reporting approach you can immediately apply to future projects. | Automating Workflows | Data Analysis & Visualization | Document Design | Supporting | Technology & Innovation |
Vinzanna Leysath
Training on Wheels
President and Lead Trainer

🔁 AI Masterclass

Masterclass
Technology & Innovation
11:00 AM - 12:30 PM CDT

*Session repeats at 1:30 PM on Monday, September 14.

**Session description coming soon!

Read More
SPEAKER: Fiona Young | Masterclass
Fiona Young
Carve
Founder

🔁 Negotiation: Speak to Value, Practice the Conversation, Build Confidence

Communication & Operations
Lab
LeadingFor those already in the 'Leading' stage of their career and with more advanced knowledge in this skill area
PartneringFor those in the 'Partnering' stage and going into the 'Leading' stage of their career, with more intermediate knowledge in this skill area
11:00 AM - 12:30 PM CDT

*Session repeats at 1:30 PM on Monday, September 14.

Administrative professionals negotiate far more than they realize — priorities, boundaries, expectations, timelines, resources, and sometimes compensation. Yet most of these negotiations happen quietly, without structure or confidence.

This highly interactive Negotiation Lab is designed for Executive Assistants and Administrative Professionals

…
Read More
SPEAKER: Peggy Vasquez | Lab | Description: *Session repeats at 1:30 PM on Monday, September 14. Administrative professionals negotiate far more than they realize — priorities, boundaries, expectations, timelines, resources, and sometimes compensation. Yet most of these negotiations happen quietly, without structure or confidence. This highly interactive Negotiation Lab is designed for Executive Assistants and Administrative Professionals who want real-world practice—not theory. Participants will work through realistic workplace scenarios, practice negotiation language that resonates with leaders, and learn how to shift conversations from task-based explanations to value-based discussions. Through structured exercises and guided debriefs, attendees will build confidence, sharpen their communication, and leave with a clear, repeatable framework they can use immediately. | Communications & Operations | Executive Presence & Presentation | Leading | Partnering | Relationship Management | Resume & Interview Skills |
Peggy Vasquez
Peggyvasquez.net
International Speaker, Career Coach & Best-Selling Author

🔁 Positioning Yourself as a Strategic Partner: How Administrative Professionals Build Influence, Trust, and Organizational Impact

Masterclass
PartneringFor those in the 'Partnering' stage and going into the 'Leading' stage of their career, with more intermediate knowledge in this skill area
Strategic Partnership & Leadership
11:00 AM - 12:15 PM CDT

*Session repeats at 1:30 PM on Monday, September 14.

Today's administrative professionals are no longer defined by task execution—they are connectors, communicators, and strategic partners who influence the success of leaders and organizations. This dynamic masterclass teaches a practical framework for shifting from reactive support to proactive leadership through social

…
Read More
SPEAKER: Angie Dodge | Masterclass | Description: *Session repeats at 1:30 PM on Monday, September 14. Today's administrative professionals are no longer defined by task execution—they are connectors, communicators, and strategic partners who influence the success of leaders and organizations. This dynamic masterclass teaches a practical framework for shifting from reactive support to proactive leadership through social capital, strategic communication, and operational insight. Drawing on real-world experience from both sides of the EA/Executive partnership, you'll learn how to elevate your role, strengthen relationships across the organization, and confidently operate at a higher level of impact. Through guided reflection, real-life scenarios, and small-group exercises, you'll practice strategic communication techniques, map your current work against strategic opportunities, and create a 30-day partnership plan you can implement immediately. The strategies taught are actionable, accessible, and immediately applicable for assistants at every level. | Strategic Partnership & Leadership | Executive Presence & Presentation | Human Centered Systems Thinking | Partnering | Strategic Planning |
Angie Dodge
Moxie Virtual Solutions
CEO / Founder

🔁 Emotional Intelligence for Admin Professional Success

Masterclass
PartneringFor those in the 'Partnering' stage and going into the 'Leading' stage of their career, with more intermediate knowledge in this skill area
Strategic Partnership & Leadership
11:00 AM - 12:15 PM CDT

*Session repeats at 1:30 PM on Monday, September 14.

Your technical skills get you in the door. But emotional intelligence is what helps you navigate competing priorities, strong personalities, and high-pressure environments with composure and influence.

Join us for a transformative session designed to enhance your administrative capabilities through the

…
Read More
SPEAKER: Cherron Castillo | Masterclass | Description: *Session repeats at 1:30 PM on Monday, September 14. Your technical skills get you in the door. But emotional intelligence is what helps you navigate competing priorities, strong personalities, and high-pressure environments with composure and influence. Join us for a transformative session designed to enhance your administrative capabilities through the power of emotional intelligence (EI). Discover the foundational elements of EI and explore how these skills can significantly improve your ability to ensure smooth operations. Dive into practical applications of EI and craft a customized action plan throughout this session. Equip yourself with the tools to not only succeed today but to thrive in the future landscapes of your profession. | Strategic Partnership & Leadership | Emotional Intelligence | Relationship Management | Partnering | Self-Assessment |
Cherron Castillo
Fruitful Training Group
Founder & Chief Seed Sower

🔁 From Resistance to Resilience: Learning to Bend but Not Break During Times of Change

Communication & Operations
Masterclass
SupportingFor all, but geared toward those in the 'Supporting' stage and going into the 'Partnering' stage of their career
11:00 AM - 12:15 PM CDT

*Session repeats at 1:30 PM on Monday, September 14.

As an administrative professional, you're expected to absorb change, adapt quickly, and support others without missing a beat. Yet when uncertainty hits, even the most capable professionals can feel overwhelmed. By learning to manage your own mindset and emotions during transitions,

…
Read More
SPEAKER: Chriss Scivicque | Masterclass | Description: *Session repeats at 1:30 PM on Monday, September 14. As an administrative professional, you're expected to absorb change, adapt quickly, and support others without missing a beat. Yet when uncertainty hits, even the most capable professionals can feel overwhelmed. By learning to manage your own mindset and emotions during transitions, you can strengthen your personal resilience and become a steady, trusted presence for others navigating the same unknowns. This session gives you practical strategies to recognize resistance in yourself and others, foster adaptability, and build a foundation of calm confidence during times of disruption. | Change Agility | Change Management | Communication & Operations | Relationship Management | Supporting
Chrissy Scivicque
Eat Your Career
Corporate Trainer & Founder

🔁 Leveraging SharePoint's Hidden Powers

AssistingThis stage includes early-career APs, with a focus on foundational work such as scheduling and organizational communication.
Masterclass
Technology & Innovation
11:00 AM - 12:15 PM CDT
*Session repeats at 1:30 PM on Monday, September 14. You already use SharePoint. The question is: are you getting real value from it? Administrative professionals sit at the center of information flow, leadership support, and team coordination. SharePoint has powerful capabilities that can make your role easier, more visible, and…
Read More
SPEAKER: Jarrod Edge | Masterclass | Description: *Session repeats at 1:30 PM on Monday, September 14. You already use SharePoint. The question is: are you getting real value from it? Administrative Professionals sit at the center of information flow, leadership support, and team coordination. SharePoint has powerful capabilities that can make your role easier, more visible, and far more strategic - but many of those features remain untapped. This masterclass reveals what SharePoint can actually do for administrative professionals beyond basic document storage. You'll learn how to transform SharePoint into a practical, polished workspace that supports leaders, reduces friction, and keeps work organized and accessible. Focused on real scenarios you face every day, you'll discover how small shifts in how you use SharePoint can create significant improvements in clarity, consistency, and efficiency. | Assisting | Automating Workflows | Data Governance | Organizational & Executive Support | Technology & Innovation |
Jarrod Edge
Spindustry Technical Training
Director of SharePoint Services Spindustry

PACE Prep Course

CertificationPre-registration is required.
PACE
11:00 AM - 12:30 PM CDT

*Pre-registration is required.

Maximize your APC training experience with our PACE Prep Course: an in-person, full-day exam preparation class. 

Review the four PACE modules with a live instructor and ask questions along the way. Then, either take the online exam onsite at the event with your own personal laptop

…
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SPEAKER: Rachel Robinson, Chris Menard | DESCRIPTION: *Pre-Registration Required Maximize your APC training experience with our PACE Prep Course: an in-person, full-day exam preparation class.  Review the four PACE modules with a live instructor and ask questions along the way. Then, either take the online exam onsite at the event with your own personal laptop or when you return to your home/office. | Certification | PACE | Supporting
Rachel Robinson
Workforce Instructor
Chris Menard
Chris Menard Training
Microsoft MVP

Microsoft Office Specialist: Associate Certification

CertificationPre-registration is required.
MOS
Technology & Innovation
11:00 AM - 12:30 PM CDT

*Pre-Registration Required.
This is a 3-day workshop.

What is MOS?
The Microsoft Office Specialist (MOS): Associate Certification bootcamp is an immersive, hands-on workshop designed for professionals who want to maximize their technical proficiency and earn a globally recognized credential: the Microsoft Office Specialist (MOS) Associate Certification. This credential requires passing

…
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SPEAKER: Neil Malek | DESCRIPTION: *Pre-Registration Required. This is a 3-day workshop. What is MOS? The Microsoft Office Specialist (MOS): Associate Certification bootcamp is an immersive, hands-on workshop designed for professionals who want to maximize their technical proficiency and earn a globally recognized credential: the Microsoft Office Specialist (MOS) Associate Certification. This credential requires passing three of the following exams: Excel, Word, and PowerPoint. Course instructor Neil Malek of Knack Training will host this hands-on workshop for three days of 4-hour intensive, live sessions that will help build confidence and competence. Plus, enrollees will receive a complete suite of pre- and post-event learning support to ensure success. | Certification | MOS | Automating Workflows | Data Analysis & Visualization | Document Design | Technology & Innovation | Partnering
Neil Malek
Knack Training
President
Mon Sep 14
12:00 PM - 1:30 PM
CDT

Lunch

Meals / Breaks / Extras
12:00 PM - 1:30 PM CDT
Mon Sep 14
1:30 PM - 3:00 PM
CDT

Owning the Flow of Work: Designing the Full Meeting Lifecycle

Communication & Operations
Lab
PartneringFor those in the 'Partnering' stage and going into the 'Leading' stage of their career, with more intermediate knowledge in this skill area
1:30 PM - 3:00 PM CDT

*REPEAT SESSION

Organizations are often stuck in constant churn because there is no defined way for work to move through meetings. Decisions are discussed without being anchored, ownership is assumed instead of assigned, and follow-through depends on someone piecing it together after the fact.

This lab is not about capturing

…
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SPEAKER: Melissa Peoples | Lab | Description: *REPEAT SESSION Organizations are often stuck in constant churn because there is no defined way for work to move through meetings. Decisions are discussed without being anchored, ownership is assumed instead of assigned, and follow-through depends on someone piecing it together after the fact. This lab is not about capturing what happened. It is about defining what happens next. We will break down the full lifecycle of a meeting and explore how to create continuity across every stage so work does not stall. You will look at how preparation shapes outcomes, how clarity is created in the room, and how momentum is maintained once the meeting ends. Because when the flow is owned, meetings stop creating confusion and start driving progress. | Communications & Operations | Critical Thinking & Decision Making | Partnering | Project Management | Relationship Management|
Melissa Peoples
EA Revolution
CEO & Founder

From Data to Decisions: Stop Sending Spreadsheets Leaders Can't Use

Lab
SupportingFor all, but geared toward those in the 'Supporting' stage and going into the 'Partnering' stage of their career
Technology & Innovation
1:30 PM - 3:00 PM CDT

*REPEAT SESSION

You send the spreadsheet. Your leader opens it, stares at rows of data, and... nothing happens. The information is there, but it's not decision-ready.

This hands-on lab is designed for administrative professionals who already work in Excel or Google Sheets and are ready to move beyond basic data

…
Read More
SPEAKER: Vinzanna Leysath | Lab | Description: *REPEAT SESSION You send the spreadsheet. Your leader opens it, stares at rows of data, and... nothing happens. The information is there, but it's not decision-ready. This hands-on lab is designed for administrative professionals who already work in Excel or Google Sheets and are ready to move beyond basic data entry. You'll actively transform everyday data into structured, decision-ready reports that leaders can quickly understand and act on. The focus is on clarity, organization, and presentation - helping you elevate the way you report information with a repeatable framework you can apply to any project. What You'll Do in This Lab: Through hands-on exercises using real administrative data scenarios, you'll practice structuring spreadsheet data for clarity and usability, identifying what leaders actually need from reports, and transforming raw data into clean, decision-ready summaries. You'll work on improving formatting and visual organization for executive audiences and leave with a repeatable reporting approach you can immediately apply to future projects. | Automating Workflows | Data Analysis & Visualization | Document Design | Supporting | Technology & Innovation |
Vinzanna Leysath
Training on Wheels
President and Lead Trainer

AI Masterclass

Masterclass
Technology & Innovation
1:30 PM - 3:00 PM CDT

*REPEAT SESSION

**Session description coming soon!

Read More
SPEAKER: Fiona Young | Masterclass
Fiona Young
Carve
Founder

Negotiation: Speak to Value, Practice the Conversation, Build Confidence

Communication & Operations
Lab
LeadingFor those already in the 'Leading' stage of their career and with more advanced knowledge in this skill area
PartneringFor those in the 'Partnering' stage and going into the 'Leading' stage of their career, with more intermediate knowledge in this skill area
1:30 PM - 3:00 PM CDT

*REPEAT SESSION

Administrative professionals negotiate far more than they realize — priorities, boundaries, expectations, timelines, resources, and sometimes compensation. Yet most of these negotiations happen quietly, without structure or confidence.

This highly interactive Negotiation Lab is designed for Executive Assistants and Administrative Professionals who want real-world practice—not theory. Participants will

…
Read More
SPEAKER: Peggy Vasquez | Lab | Description: *REPEAT SESSION Administrative professionals negotiate far more than they realize — priorities, boundaries, expectations, timelines, resources, and sometimes compensation. Yet most of these negotiations happen quietly, without structure or confidence. This highly interactive Negotiation Lab is designed for Executive Assistants and Administrative Professionals who want real-world practice—not theory. Participants will work through realistic workplace scenarios, practice negotiation language that resonates with leaders, and learn how to shift conversations from task-based explanations to value-based discussions. Through structured exercises and guided debriefs, attendees will build confidence, sharpen their communication, and leave with a clear, repeatable framework they can use immediately. | Communications & Operations | Executive Presence & Presentation | Leading | Partnering | Relationship Management | Resume & Interview Skills |
Peggy Vasquez
Peggyvasquez.net
International Speaker, Career Coach & Best-Selling Author

Positioning Yourself as a Strategic Partner: How Administrative Professionals Build Influence, Trust, and Organizational Impact

Masterclass
PartneringFor those in the 'Partnering' stage and going into the 'Leading' stage of their career, with more intermediate knowledge in this skill area
Strategic Partnership & Leadership
1:30 PM - 2:45 PM CDT

*REPEAT SESSION

Today's administrative professionals are no longer defined by task execution—they are connectors, communicators, and strategic partners who influence the success of leaders and organizations. This dynamic masterclass teaches a practical framework for shifting from reactive support to proactive leadership through social capital, strategic communication, and operational insight. Drawing

…
Read More
SPEAKER: Angie Dodge | Masterclass | Description: *REPEAT SESSION Today's administrative professionals are no longer defined by task execution—they are connectors, communicators, and strategic partners who influence the success of leaders and organizations. This dynamic masterclass teaches a practical framework for shifting from reactive support to proactive leadership through social capital, strategic communication, and operational insight. Drawing on real-world experience from both sides of the EA/Executive partnership, you'll learn how to elevate your role, strengthen relationships across the organization, and confidently operate at a higher level of impact. Through guided reflection, real-life scenarios, and small-group exercises, you'll practice strategic communication techniques, map your current work against strategic opportunities, and create a 30-day partnership plan you can implement immediately. The strategies taught are actionable, accessible, and immediately applicable for assistants at every level. | Strategic Partnership & Leadership | Executive Presence & Presentation | Human Centered Systems Thinking | Partnering | Strategic Planning |
Angie Dodge
Moxie Virtual Solutions
CEO / Founder

Emotional Intelligence for Admin Professional Success

Masterclass
PartneringFor those in the 'Partnering' stage and going into the 'Leading' stage of their career, with more intermediate knowledge in this skill area
Strategic Partnership & Leadership
1:30 PM - 2:45 PM CDT

*REPEAT SESSION

Your technical skills get you in the door. But emotional intelligence is what helps you navigate competing priorities, strong personalities, and high-pressure environments with composure and influence.

Join us for a transformative session designed to enhance your administrative capabilities through the power of emotional intelligence (EI). Discover the

…
Read More
SPEAKER: Cherron Castillo | Masterclass | Description: *REPEAT SESSION Your technical skills get you in the door. But emotional intelligence is what helps you navigate competing priorities, strong personalities, and high-pressure environments with composure and influence. Join us for a transformative session designed to enhance your administrative capabilities through the power of emotional intelligence (EI). Discover the foundational elements of EI and explore how these skills can significantly improve your ability to ensure smooth operations. Dive into practical applications of EI and craft a customized action plan throughout this session. Equip yourself with the tools to not only succeed today but to thrive in the future landscapes of your profession. | Strategic Partnership & Leadership | Emotional Intelligence | Relationship Management | Partnering | Self-Assessment |
Cherron Castillo
Fruitful Training Group
Founder & Chief Seed Sower

From Resistance to Resilience: Learning to Bend but Not Break During Times of Change

Communication & Operations
Masterclass
SupportingFor all, but geared toward those in the 'Supporting' stage and going into the 'Partnering' stage of their career
1:30 PM - 2:45 PM CDT

*REPEAT SESSION

As an administrative professional, you're expected to absorb change, adapt quickly, and support others without missing a beat. Yet when uncertainty hits, even the most capable professionals can feel overwhelmed. By learning to manage your own mindset and emotions during transitions, you can strengthen your personal resilience and

…
Read More
SPEAKER: Chriss Scivicque | Masterclass | Description: *REPEAT SESSION As an administrative professional, you're expected to absorb change, adapt quickly, and support others without missing a beat. Yet when uncertainty hits, even the most capable professionals can feel overwhelmed. By learning to manage your own mindset and emotions during transitions, you can strengthen your personal resilience and become a steady, trusted presence for others navigating the same unknowns. This session gives you practical strategies to recognize resistance in yourself and others, foster adaptability, and build a foundation of calm confidence during times of disruption. | Change Agility | Change Management | Communication & Operations | Relationship Management | Supporting
Chrissy Scivicque
Eat Your Career
Corporate Trainer & Founder

Leveraging SharePoint's Hidden Powers

AssistingThis stage includes early-career APs, with a focus on foundational work such as scheduling and organizational communication.
Masterclass
Technology & Innovation
1:30 PM - 2:45 PM CDT
*REPEAT SESSION You already use SharePoint. The question is: are you getting real value from it? Administrative professionals sit at the center of information flow, leadership support, and team coordination. SharePoint has powerful capabilities that can make your role easier, more visible, and far more strategic - but many of…
Read More
SPEAKER: Jarrod Edge | Masterclass | Description: *REPEAT Session You already use SharePoint. The question is: are you getting real value from it? Administrative Professionals sit at the center of information flow, leadership support, and team coordination. SharePoint has powerful capabilities that can make your role easier, more visible, and far more strategic - but many of those features remain untapped. This masterclass reveals what SharePoint can actually do for administrative professionals beyond basic document storage. You'll learn how to transform SharePoint into a practical, polished workspace that supports leaders, reduces friction, and keeps work organized and accessible. Focused on real scenarios you face every day, you'll discover how small shifts in how you use SharePoint can create significant improvements in clarity, consistency, and efficiency. | Assisting | Automating Workflows | Data Governance | Organizational & Executive Support | Technology & Innovation |
Jarrod Edge
Spindustry Technical Training
Director of SharePoint Services Spindustry
Mon Sep 14
2:45 PM - 3:15 PM
CDT

Coffee Break

Meals / Breaks / Extras
2:45 PM - 3:15 PM CDT
Mon Sep 14
3:15 PM - 4:45 PM
CDT

🔁Meetings That Move Work Forward

Communication & Operations
PartneringFor those in the 'Partnering' stage and going into the 'Leading' stage of their career, with more intermediate knowledge in this skill area
Roundtable
SupportingFor all, but geared toward those in the 'Supporting' stage and going into the 'Partnering' stage of their career
3:15 PM - 4:30 PM CDT

*Session repeats at 1:30 PM on Tuesday, September 15.

Most meetings don't go wrong in the room. The real issues usually start before the meeting begins or in what gets missed after they end.

This roundtable explores the systems assistants use to make meetings clearer, more purposeful, and easier for

…
Read More
SPEAKER: Jodie Mears | Roundtable | Description: *Session repeats at 1:30 PM on Tuesday, September 15. Most meetings don't go wrong in the room. The real issues usually start before the meeting begins or in what gets missed after they end. This roundtable explores the systems assistants use to make meetings clearer, more purposeful, and easier for leaders to act on. Through peer-led conversation, we'll discuss what's working right now around agendas, pre-reads, action ownership, recurring meetings, and follow-up habits that keep work moving. For assistants looking to progress into an Executive Assistant role, this is also a chance to explore how owning actions, driving follow-through, and protecting outcomes in meetings helps position you at the next level. | Meeting & Time Management | Communication & Operations | Critical Thinking & Decision Making | Organizational & Executive Support | Partnering | Supporting |
Jodie Mears
Bentley Systems
Executive Assistant

🔁 The Meeting Machine: Build a Meeting Culture That Runs Itself

Communication & Operations
Masterclass
SupportingFor all, but geared toward those in the 'Supporting' stage and going into the 'Partnering' stage of their career
3:15 PM - 4:45 PM CDT

*Session repeats at 1:30 PM on Tuesday, September 15.

Meetings don't become chaotic on their own. They reflect the system behind them.

When there are no clear standards for how meetings are structured, how decisions are made, or how work moves forward, teams default to reacting in real time. That's

…
Read More
SPEAKER: Melissa Peoples | Masterclass | Description: *Session repeats at 1:30 PM on Tuesday, September 15. Meetings don't become chaotic on their own. They reflect the system behind them. When there are no clear standards for how meetings are structured, how decisions are made, or how work moves forward, teams default to reacting in real time. That's when calendar churn happens, volume increases, conversations repeat, and follow-through becomes non-existent. In this session we will break down how to bring structure to meeting environments where inputs are intentional, decisions are clear, and outcomes do not rely on constant intervention. You will explore how consistency, expectations, and simple standards create a system that reduces noise and drives execution. | Communications & Operations | Meeting & Time Management | Change Agility | Organizational & Executive Support | Supporting |
Melissa Peoples
EA Revolution
CEO & Founder

🔁 M365 Copilot Essentials: Transforming Everyday Tasks in Excel, Word, PowerPoint, Teams, Outlook & OneDrive

AssistingThis stage includes early-career APs, with a focus on foundational work such as scheduling and organizational communication.
Masterclass
Technology & Innovation
3:15 PM - 4:45 PM CDT

*Session repeats at 1:30 PM on Tuesday, September 15.

This session introduces Microsoft 365 Copilot (Licensed Version) and how it seamlessly integrates with the core apps your organization already uses every day. We'll explore how Copilot brings secure, enterprise-grade AI directly into Word, Excel, PowerPoint, Outlook, and Teams -

…
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SPEAKER: Chris Menard | Masterclass | Description: *Session repeats at 1:30 PM on Tuesday, September 15. This session introduces Microsoft 365 Copilot (Licensed Version) and how it seamlessly integrates with the core apps your organization already uses every day. We'll explore how Copilot brings secure, enterprise-grade AI directly into Word, Excel, PowerPoint, Outlook, and Teams - helping you work faster, think more strategically, and reduce time spent on routine tasks. You'll see practical examples of Copilot in action: drafting and refining documents in Word, analyzing and summarizing data in Excel, creating presentations in PowerPoint, managing email and calendars more efficiently in Outlook, and capturing insights and action items from conversations in Teams. By the end, you'll understand what Copilot can do and how to apply it immediately to improve productivity, collaboration, and work quality across Microsoft 365. | Assisting | AI Prompting | Automating Workflows | Document Design | Technology & Innovation |
Chris Menard
Chris Menard Training
Microsoft MVP

🔁 Breaking Into Executive Support: Your Roadmap to EA Success

AssistingThis stage includes early-career APs, with a focus on foundational work such as scheduling and organizational communication.
Career Growth & Personal Branding
Roundtable
SupportingFor all, but geared toward those in the 'Supporting' stage and going into the 'Partnering' stage of their career
3:15 PM - 4:30 PM CDT

*Session repeats at 1:30 PM on Tuesday, September 15.

New to the EA profession or considering the transition? This roundtable offers a supportive space to discuss the realities of building a career in executive support. Facilitated by experienced EA Lindsay Robinson, you'll explore what it takes to move through different

…
Read More
SPEAKER: Lindsay Robinson | Roundtable | Description:*Session repeats at 1:30 PM on Tuesday, September 15. New to the EA profession or considering the transition? This roundtable offers a supportive space to discuss the realities of building a career in executive support. Facilitated by experienced EA Lindsay Robinson, you'll explore what it takes to move through different support levels, develop essential skills employers seek, and navigate the unique challenges of establishing yourself in this field. Share questions, gain insights from peers at various career stages, and leave with actionable steps for your EA journey. | Assisting | Career Growth & Personal Brainding | Career Planning | Goal Setting | Strategic Visibility & Influence | Supporting |
Lindsay Robinson
Executive Assistant

🔁 Leveraging Generational Strengths at Work

PartneringFor those in the 'Partnering' stage and going into the 'Leading' stage of their career, with more intermediate knowledge in this skill area
Roundtable
Strategic Partnership & Leadership
3:15 PM - 4:30 PM CDT

*Session repeats at 1:30 PM on Tuesday, September 15.

This interactive roundtable empowers administrative professionals to foster collaboration and understanding across generational divides. Through candid, peer-led conversation, participants will explore practical strategies to bridge communication gaps, navigate differences in work styles, and challenge stereotypes that hinder team cohesion. By addressing

…
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SPEAKER: Cherron Castillo | Roundtable | Description: *Session repeats at 1:30 PM on Tuesday, September 15. This interactive roundtable empowers administrative professionals to foster collaboration and understanding across generational divides. Through candid, peer-led conversation, participants will explore practical strategies to bridge communication gaps, navigate differences in work styles, and challenge stereotypes that hinder team cohesion. By addressing unconscious biases and building mutual respect, you'll leave equipped to create a positive, high-performing team culture that leverages the strengths of every generation. Who Should Attend: This conversation is ideal for those who are curious about generational dynamics, willing to challenge assumptions, and ready to both ask thoughtful questions and share real workplace experiences. If you’ve ever navigated differences in communication styles, work expectations, or feedback preferences and want practical insight from peers facing similar challenges, come prepared to engage, contribute, and learn in a candid, solution-focused dialogue about building stronger, multigenerational teams. | Strategic Partnership & Leadership | Building & Leading Teams | Emotional Intelligence | Partnering | Relationship Management |
Cherron Castillo
Fruitful Training Group
Founder & Chief Seed Sower

🔁 How to Get C-Suite Mentorships

Career Growth & Personal Branding
LeadingFor those already in the 'Leading' stage of their career and with more advanced knowledge in this skill area
Masterclass
PartneringFor those in the 'Partnering' stage and going into the 'Leading' stage of their career, with more intermediate knowledge in this skill area
Strategic Partnership & Leadership
3:15 PM - 4:45 PM CDT

*Session repeats at 1:30 PM on Tuesday, September 15.

This masterclass shows administrative professionals exactly how to identify the right leaders, create natural connection points, and position yourself as someone executives want to invest in, without feeling awkward or transactional. Leave with a 30-day action plan, plug-and-play outreach scripts, and

…
Read More
SPEAKER: Layna Castle | Masterclass | Description: **Session repeats at 1:30 PM on Tuesday, September 15. This masterclass shows administrative professionals exactly how to identify the right leaders, create natural connection points, and position yourself as someone executives want to invest in, without feeling awkward or transactional. Leave with a 30-day action plan, plug-and-play outreach scripts, and a clear roadmap to build authentic relationships with C-Suite executives who can advocate for your career growth. You'll explore the critical difference between mentorship (guidance) and sponsorship (active advocacy), clarify your own career goals, and design a strategic plan to connect with high-impact leaders in your organization or industry. By the end of this session, you'll have a repeatable framework for building executive relationships that open doors. | Strategic Partnership & Leadership | Career Growth & Personal Branding | Leading | Networking & Relationship Building | Partnering | Strategic Visibility & Influence |
Layna Castle
Professional Speakers Concierge Service
Founder

🔁 Architecting Your Day: Time Mastery and Priority Alignment for Support Professionals

AssistingThis stage includes early-career APs, with a focus on foundational work such as scheduling and organizational communication.
Masterclass
3:15 PM - 4:30 PM CDT

*Session repeats at 1:30 PM on Tuesday, September 15.

Executive and administrative professionals often carry the priorities, emotions, and urgencies of an entire organization. It is easy to slip into a day driven by reaction rather than intention. Architecting Your Day provides a simple, science-backed framework that helps you

…
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SPEAKER: Heather Denniston | Masterclass | Description: *Session repeats at 1:30 PM on Tuesday, September 15. Executive and administrative professionals often carry the priorities, emotions, and urgencies of an entire organization. It is easy to slip into a day driven by reaction rather than intention. Architecting Your Day provides a simple, science-backed framework that helps you regain clarity, protect your energy, and operate at a higher level of focus and influence. Through four essential components -Ignition Switch, Day by Design, Break Science, and Recovery - you'll learn how to build a workday that supports both high performance and personal well-being. | Assisting | Goal Setting | Wellness & Resillience |
Dr. Heather Denniston DC CCWP
WELLFITandFED
Professional Speaker

🔁 Confident and Assertive: The Toolkit for Standing Strong

Communication & Operations
Masterclass
SupportingFor all, but geared toward those in the 'Supporting' stage and going into the 'Partnering' stage of their career
3:15 PM - 4:30 PM CDT

*Session repeats at 1:30 PM on Tuesday, September 15.

Confidence is not just a nice-to-have, it's a career accelerator, especially for Administrative Professionals who are stepping into more strategic, executive-level roles. At times, APs downplay their voice, even when they hold critical insight, context, and influence that leaders rely on.

…
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SPEAKER: Mary Ritz | Masterclass | Description: *Session repeats at 1:30 PM on Tuesday, September 15. Confidence is not just a nice-to-have, it's a career accelerator, especially for Administrative Professionals who are stepping into more strategic, executive-level roles. At times, APs downplay their voice, even when they hold critical insight, context, and influence that leaders rely on. This empowering session is designed for APs who are supporting, or want to support, at a higher level, are transitioning into AE roles, or are intentionally positioning themselves as strategic partners. You will gain practical tools to speak up with authority, set boundaries without fear, and engage leaders with confidence and credibility. This is about moving beyond "supporting tasks" to confidently contributing to decisions, conversations, and outcomes that matter. You will walk away ready to handle complex conversations, advocate for yourself and your role, and project the kind of executive-level presence that earns respect, trust, and expanded responsibility. | Communication & Operation | Executive Presence & Presentation | Relationship Management | Strategic Visibility & Influence | Supporting |
Mary Ritz
Almenta International
President and Founder
Tue Sep 15
7:30 AM - 5:00 PM
CDT

Breakfast

Meals / Breaks / Extras
7:30 AM - 9:00 AM CDT

Attendee Services

Attendee Services
7:30 AM - 5:00 PM CDT
Our Attendee Services team is here to assist with registration and conference-related questions. 
Tue Sep 15
7:45 AM - 8:30 AM
CDT

Bridging the Connection Between Personal Well-Being and Professional Success

AssistingThis stage includes early-career APs, with a focus on foundational work such as scheduling and organizational communication.
Career Growth & Personal Branding
Early Bird Breakout
7:45 AM - 8:30 AM CDT

*REPEAT SESSION

Administrative Professionals operate in high-demand environments that reward reliability, speed, and self-sacrifice, often at the expense of personal well-being. When stress and fatigue accumulate, taking better care of yourself can feel vague, overwhelming, or unrealistic.

This session offers a clear, practical approach to well-being that replaces overwhelm with

…
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SPEAKER: Heather Denniston | Breakout | Description: *REPEAT SESSION Administrative Professionals operate in high-demand environments that reward reliability, speed, and self-sacrifice, often at the expense of personal well-being. When stress and fatigue accumulate, taking better care of yourself can feel vague, overwhelming, or unrealistic. This session offers a clear, practical approach to well-being that replaces overwhelm with direction. Drawing on behavioral science and physiology, Dr. Denniston introduces four lesser-known strategies that make well-being feel doable, approachable, and sustainable without adding more to an already full plate. The session is engaging, story-driven, and highly actionable, translating research into simple strategies that participants can immediately apply at work and in daily life. Rather than focusing on willpower or perfection, the emphasis is on understanding how the body and brain actually work and using that knowledge to create meaningful change. | Assisting | Career Growth & Personal Branding | Emotional Intelligence | Self-Assessment | Wellness & Resilience |
Dr. Heather Denniston DC CCWP
WELLFITandFED
Professional Speaker

Performance Reviews, Raises, and Bonuses You Deserve

Communication & Operations
Early Bird Breakout
SupportingFor all, but geared toward those in the 'Supporting' stage and going into the 'Partnering' stage of their career
7:45 AM - 8:30 AM CDT

*REPEAT SESSION

Walk away with a simple system to track your contributions, gather real-time feedback, and enter performance reviews and raise conversations with clarity and confidence.

This session equips executive admins with the practical tools and language you need to prove your value, turning invisible work into measurable impact that

…
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SPEAKER: Layna Castle | Breakout | Description: *REPEAT SESSION Walk away with a simple system to track your contributions, gather real-time feedback, and enter performance reviews and raise conversations with clarity and confidence. This session equips executive admins with the practical tools and language you need to prove your value, turning invisible work into measurable impact that justifies raises, bonuses, and promotions.  Attendees will learn how to connect daily wins to executive priorities, prepare stronger performance reviews, and approach compensation conversations backed by evidence instead of uncertainty. Whether you're staying in your current role or positioning for new opportunities, you'll leave ready to advocate for the compensation you deserve. | Career Planning | Communications & Operations | Resume & Interview Skills | Strategic Visibility & Influence | Supporting |
Layna Castle
Professional Speakers Concierge Service
Founder

Unlocking Innovation: Mastering Creative Problem Solving for Smarter Solutions

Early Bird Breakout
Strategic Partnership & Leadership
SupportingFor all, but geared toward those in the 'Supporting' stage and going into the 'Partnering' stage of their career
7:45 AM - 8:30 AM CDT

*REPEAT SESSION

Innovation isn’t reserved for executives. It’s a daily skill for administrative professionals. In this high-energy, hands-on session, Ayanna Castro introduces structured tools for creative problem solving that transform everyday workplace challenges into opportunities for impact. Attendees will learn how to clarify problems, generate smarter solutions, and move from

…
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SPEAKER: Ayanna Castro | Breakout | Description: *REPEAT SESSION Innovation isn’t reserved for executives. It’s a daily skill for administrative professionals. In this high-energy, hands-on session, Ayanna Castro introduces structured tools for creative problem solving that transform everyday workplace challenges into opportunities for impact. Attendees will learn how to clarify problems, generate smarter solutions, and move from reactive firefighting to strategic thinking. This engaging early-morning session sets the tone for the day with practical frameworks and actionable momentum. | Change Agility | Critical Thinking & Decision Making | Organizational & Executive Support | Strategic Partnership & Leadership | Supporting |
Ayanna Castro
Work Your Package
Founder/Chief Maven

Prompting Smarter: Practical AI Prompting Tips for Executive Assistants

AssistingThis stage includes early-career APs, with a focus on foundational work such as scheduling and organizational communication.
Early Bird Breakout
Technology & Innovation
7:45 AM - 8:30 AM CDT
*REPEAT SESSION AI can be an incredible assistant. Or it can feel frustrating, vague, and underwhelming. The difference is how you prompt. This fast-paced session is designed specifically for EAs and admins who want to get better results from AI tools like Microsoft Copilot, Claude, ChatGPT, and other workplace AI…
Read More
SPEAKER: Jarrod Edge | Breakout | Description: *REPEAT SESSION AI can be an incredible assistant. Or it can feel frustrating, vague, and underwhelming. The difference is how you prompt. This fast-paced session is designed specifically for administrative professionals who want to get better results from AI tools like Microsoft Copilot, Claude, ChatGPT, and other workplace AI experiences. Instead of focusing on technical details, this session zeroes in on how to communicate with AI effectively. You'll learn simple, repeatable prompting techniques that help AI understand your intent, your audience, and your expectations—so it can deliver useful, professional results. Whether you're drafting emails, summarizing documents, preparing for meetings, or supporting leaders with written content, strong prompting can save time and improve quality. No technical background required. Just bring your curiosity and your morning coffee. | AI Prompting | Assisting | Automating Workflows | Organizational & Executive Support | Technology & Innovation |
Jarrod Edge
Spindustry Technical Training
Director of SharePoint Services Spindustry
Tue Sep 15
8:00 AM - 3:30 PM
CDT

Braindate Lounge

Braindates
8:00 AM - 3:30 PM CDT

Braindates are knowledge-sharing conversations that you book with others to have one-on-one or in small groups on-site in the Braindate Lounge. They’re the best way to brainstorm, solve challenges, and share expertise or experiences while connecting with new (brilliant!) people. Learn more about Braindates and other networking opportunities by clicking

…
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Braindates are knowledge-sharing conversations that you book with others to have one-on-one or in small groups on-site in the Braindate Lounge. They’re the best way to brainstorm, solve challenges, and share expertise or experiences while connecting with new (brilliant!) people. Learn more about Braindates and other networking opportunities by clicking here. Learning Concierges will be available onsite to help attendees navigate and utilize this service to make the most out of the experience! | Braindates | Networking |

PACE Prep Course

CertificationPre-registration is required.
PACE
PartneringFor those in the 'Partnering' stage and going into the 'Leading' stage of their career, with more intermediate knowledge in this skill area
8:00 AM - 12:00 PM CDT

*Pre-registration is required.

Maximize your APC training experience with our PACE Prep Course: an in-person, full-day exam preparation class. 

Review the four PACE modules with a live instructor and ask questions along the way. Then, either take the online exam onsite at the event with your own personal

…
Read More
SPEAKER: Rachel Robinson, Chris Menard | DESCRIPTION: *Pre-Registration Required Maximize your APC training experience with our PACE Prep Course: an in-person, full-day exam preparation class.  Review the four PACE modules with a live instructor and ask questions along the way. Then, either take the online exam onsite at the event with your own personal laptop or when you return to your home/office. | Certification | PACE | Supporting
Rachel Robinson
Workforce Instructor
Chris Menard
Chris Menard Training
Microsoft MVP

Microsoft Office Specialist: Associate Certification

CertificationPre-registration is required.
MOS
PartneringFor those in the 'Partnering' stage and going into the 'Leading' stage of their career, with more intermediate knowledge in this skill area
Technology & Innovation
8:00 AM - 12:00 PM CDT

*Pre-Registration Required.
This is a 3-day workshop.

What is MOS?
The Microsoft Office Specialist (MOS): Associate Certification bootcamp is an immersive, hands-on workshop designed for professionals who want to maximize their technical proficiency and earn a globally recognized credential: the Microsoft Office Specialist (MOS) Associate Certification. This credential requires passing

…
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SPEAKER: Neil Malek | DESCRIPTION: *Pre-Registration Required. This is a 3-day workshop. What is MOS? The Microsoft Office Specialist (MOS): Associate Certification bootcamp is an immersive, hands-on workshop designed for professionals who want to maximize their technical proficiency and earn a globally recognized credential: the Microsoft Office Specialist (MOS) Associate Certification. This credential requires passing three of the following exams: Excel, Word, and PowerPoint. Course instructor Neil Malek of Knack Training will host this hands-on workshop for three days of 4-hour intensive, live sessions that will help build confidence and competence. Plus, enrollees will receive a complete suite of pre- and post-event learning support to ensure success. | Certification | MOS | Automating Workflows | Data Analysis & Visualization | Document Design | Technology & Innovation | Partnering
Neil Malek
Knack Training
President
Tue Sep 15
8:30 AM - 5:30 PM
CDT

Nova Chief of Staff Certification

CertificationPre-registration is required.
LeadingFor those already in the 'Leading' stage of their career and with more advanced knowledge in this skill area
Nova
8:30 AM - 5:30 PM CDT

*Pre-Registration Required
This course is 3 days of diving deep into Nova’s six-module course. 

Nova Chief of Staff Certification equips aspiring leaders to function at the highest levels of a company. Through hands-on practice doing the daily functions of the Chief of Staff role, Nova’s acclaimed course builds confidence

…
Read More
SPEAKER: Maggie Olson | DESCRIPTION: *Pre-Registration Required This course is 3 days of diving deep into Nova’s six-module course.  Nova Chief of Staff Certification equips aspiring leaders to function at the highest levels of a company. Through hands-on practice doing the daily functions of the Chief of Staff role, Nova’s acclaimed course builds confidence and competence for aspiring and current Chiefs of Staff, as well as those looking to have a more significant impact in their current role, through its expertly crafted curriculum by Nova Chief of Staff Founder, Maggie Olson.   In this exclusive IN-PERSON training, spend 3 days diving deep into Nova’s six-module course covering ALL-THINGS Chief of Staff, including the wide variety of CoS roles, EA to CoS Transition, Business Planning, Business Process, Events, Communications, Executive Engagements, Executive Recommendations, Executive Project Management, Gap-filling, Employee Culture, First 90 Days in the Role, and more.   Nova Chief of Staff is the Premier destination for Chief of Staff education and development. | Certification | Nova | Leading
Maggie Olson
Nova Chief of Staff
Founder & CEO
Tue Sep 15
9:00 AM - 10:30 AM
CDT

🔁 Risk Signals: How Executive Admins Spot and Mitigate Risk Before It Escalates

Lab
PartneringFor those in the 'Partnering' stage and going into the 'Leading' stage of their career, with more intermediate knowledge in this skill area
9:00 AM - 10:15 AM CDT

*Session repeats at 10:45 AM on Tuesday, September 15.

Executive Admins sit close to the day-to-day reality of the organization. They see shifting priorities, emerging tensions, and early warning signs long before risks become visible to leadership. 

In this hands-on lab, participants will work through a realistic executive-office case

…
Read More
SPEAKER: Meg Steinschauer | Lab | Description: *Session repeats at 10:45 AM on Tuesday, September 15. Executive Admins sit close to the day-to-day reality of the organization. They see shifting priorities, emerging tensions, and early warning signs long before risks become visible to leadership.  In this hands-on lab, participants will work through a realistic executive-office case study involving competing priorities, operational pressure, and emerging risk signals. Working in small groups, attendees will identify risks, assess likelihood and impact, and develop practical mitigation strategies. Rather than approaching risk as abstract theory, this session builds on the awareness Executive Admins already have and provides a clear structure for surfacing concerns, supporting leaders, and strengthening decision-making. Participants will leave with practical tools they can immediately apply in their roles. | Critical Thinking & Decision Making | Executive Operations | Relationship Management | Partnering |
Meg Steinschauer
Connected Assistants Limited
Founder & Managing Director

🔁 Write It Once: Communication That Gets Results

Communication & Operations
Masterclass
SupportingFor all, but geared toward those in the 'Supporting' stage and going into the 'Partnering' stage of their career
9:00 AM - 10:30 AM CDT

*Session repeats at 10:45 AM on Tuesday, September 15.

If you find yourself over-explaining, rewriting, or chasing responses, this session will give you simple ways to structure your communication so decisions happen faster and with less back-and-forth.

This session is designed for administrative professionals who support busy leaders and write

…
Read More
SPEAKER: Jodie Mears | Masterclass | Description: *Session repeats at 1:30 PM on Tuesday, September 15. Most meetings don't go wrong in the room. The real issues usually start before the meeting begins or in what gets missed after they end. This roundtable explores the systems assistants use to make meetings clearer, more purposeful, and easier for leaders to act on. Through peer-led conversation, we'll discuss what's working right now around agendas, pre-reads, action ownership, recurring meetings, and follow-up habits that keep work moving. For assistants looking to progress into an Executive Assistant role, this is also a chance to explore how owning actions, driving follow-through, and protecting outcomes in meetings helps position you at the next level. | Meeting & Time Management | Communication & Operations | Critical Thinking & Decision Making | Organizational & Executive Support | Partnering | Supporting |
Jodie Mears
Bentley Systems
Executive Assistant

🔁 Advanced Excel Mastery for Administrative Professionals: Automate, Analyze, and Elevate Your Work

Masterclass
PartneringFor those in the 'Partnering' stage and going into the 'Leading' stage of their career, with more intermediate knowledge in this skill area
Technology & Innovation
9:00 AM - 10:30 AM CDT

*Session repeats at 10:45 AM on Tuesday, September 15.

This intermediate/advanced Excel session is designed for participants who already have a solid working knowledge of Excel and want to elevate their skills - this course is NOT for beginning users. We'll explore tools and techniques that streamline workflows, improve accuracy,

…
Read More
SPEAKER: Chris Menard | Masterclass | Description: *Session repeats at 10:45 AM on Tuesday, September 15. This intermediate/advanced Excel session is designed for participants who already have a solid working knowledge of Excel and want to elevate their skills - this course is NOT for beginning users. We'll explore tools and techniques that streamline workflows, improve accuracy, and prepare admins to handle larger, more complex datasets with confidence. Participants will work with structured tables, multi-level sorting, advanced filtering, conditional formatting, nested formulas, and features like Flash Fill and custom lists. Building on those foundations, attendees will master PivotTables and PivotCharts, advanced functions including XLOOKUP, IFS, INDEX and MATCH, and dynamic array formulas such as FILTER, SORT, and UNIQUE. The session also covers Power Query for data cleanup, workbook security, and advanced chart customization to create polished, executive-ready reports. | Automating Workflows | Data Analysis & Visualization | Document Design | Partnering | Technology & Innovation |
Chris Menard
Chris Menard Training
Microsoft MVP

🔁 Amplify Your Impact: Using AI Foundations to Work Smarter, Not Harder

AssistingThis stage includes early-career APs, with a focus on foundational work such as scheduling and organizational communication.
Lab
SupportingFor all, but geared toward those in the 'Supporting' stage and going into the 'Partnering' stage of their career
Technology & Innovation
9:00 AM - 10:30 AM CDT

*Session repeats at 10:45 AM on Tuesday, September 15.

AI is here to amplify what you already do well. The question is: how do you use it intentionally, strategically, and without losing the human judgment that makes your work valuable?

This interactive lab positions AI as a practical support tool

…
Read More
SPEAKER: Vinzanna Leysath | Lab | Description: *Session repeats at 10:45 AM on Tuesday, September 15. AI is here to amplify what you already do well. The question is: how do you use it intentionally, strategically, and without losing the human judgment that makes your work valuable? This interactive lab positions AI as a practical support tool for administrative professionals. You'll apply AI to real administrative workflows to streamline tasks, improve clarity, and reduce manual effort while preserving the strategic value of your role. The session emphasizes intentional use, helping you confidently determine where AI adds value and where your expertise matters most. What You'll Do In This Lab: Through practical application exercises, you'll identify administrative tasks that can be supported by AI and practice applying AI tools to streamline communication and planning workflows. You'll work on improving clarity and efficiency without sacrificing professionalism, develop discernment around when to automate and when not to, and strengthen your confidence in using AI as a strategic tool rather than a replacement for judgment. | AI Prompting | Assisting | Data Analysis & Visualization | Document Design | Partnering | Technology & Innovation |
Vinzanna Leysath
Training on Wheels
President and Lead Trainer

From Logistics to Liability: Building Your Event Strategy Foundation

AssistingThis stage includes early-career APs, with a focus on foundational work such as scheduling and organizational communication.
Communication & Operations
Lab
SupportingFor all, but geared toward those in the 'Supporting' stage and going into the 'Partnering' stage of their career
9:00 AM - 10:30 AM CDT

If you've recently inherited event planning responsibilities and feel like you're constantly reacting to last-minute requests, scope creep, and hidden costs, this lab is your foundation. You'll learn to shift from managing "to-do lists" to managing business objectives, establishing the strategic habits that prevent logistical chaos before it starts.

This

…
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SPEAKER: Darcy Bennet | Lab | Description: AI is here to amplify what you already do well. The question is: how do you use it intentionally, strategically, and without losing the human judgment that makes your work valuable? This interactive lab positions AI as a practical support tool for administrative professionals. You'll apply AI to real administrative workflows to streamline tasks, improve clarity, and reduce manual effort while preserving the strategic value of your role. The session emphasizes intentional use, helping you confidently determine where AI adds value and where your expertise matters most. What You'll Do In This Lab: Through practical application exercises, you'll identify administrative tasks that can be supported by AI and practice applying AI tools to streamline communication and planning workflows. You'll work on improving clarity and efficiency without sacrificing professionalism, develop discernment around when to automate and when not to, and strengthen your confidence in using AI as a strategic tool rather than a replacement for judgment. | AI Prompting | Assisting | Data Analysis & Visualization | Document Design | Partnering | Technology & Innovation |
Darcy Bennet
DB Executive Services
Founder

🔁 Invisible to Invaluable: Owning Your Brand as the Go-To Professional

Career Growth & Personal Branding
Masterclass
PartneringFor those in the 'Partnering' stage and going into the 'Leading' stage of their career, with more intermediate knowledge in this skill area
9:00 AM - 10:15 AM CDT

*Session repeats at 10:45 AM on Tuesday, September 15.

This session is designed for administrative professionals who are ready to be seen, heard, and valued for the strategic partners they truly are. Participants will explore how their brand shows up every day - through communication, presence, reliability, and trust -

…
Read More
SPEAKER: Peggy Vasquez | Masterclass | Description:*Session repeats at 10:45 AM on Tuesday, September 15. This session is designed for administrative professionals who are ready to be seen, heard, and valued for the strategic partners they truly are. Participants will explore how their brand shows up every day - through communication, presence, reliability, and trust - even when they’re not in the room. Through practical tools and real-world examples, attendees will learn how leadership presence, clear communication, and intentional behavior turn everyday work into influence and opportunity. This session helps participants confidently articulate their value and step into their role as the go-to professional their organization relies on. | Career Growth & Personal Branding | Human Centered Systems Thinking | Networking & Relationship Building | Personal Branding & Reputation Management | Partnering |
Peggy Vasquez
Peggyvasquez.net
International Speaker, Career Coach & Best-Selling Author

🔁 Administrative Team Building: Building a Culture of Collaboration

LeadingFor those already in the 'Leading' stage of their career and with more advanced knowledge in this skill area
Masterclass
Strategic Partnership & Leadership
9:00 AM - 10:15 AM CDT

*Session repeats at 10:45 AM on Tuesday, September 15.

High-performing teams don’t happen by accident. They are intentionally built. In this interactive masterclass, Ayanna Castro equips administrative professionals with practical frameworks to strengthen psychological safety, clarify roles, and improve cross-team communication. Participants will explore real-world scenarios, apply structured decision-making tools,

…
Read More
SPEAKER: Ayanna Castro | Masterclass | Description:*Session repeats at 10:45 AM on Tuesday, September 15. High-performing teams don’t happen by accident. They are intentionally built. In this interactive masterclass, Ayanna Castro equips administrative professionals with practical frameworks to strengthen psychological safety, clarify roles, and improve cross-team communication. Participants will explore real-world scenarios, apply structured decision-making tools, and walk away with strategies to build trust, accountability, and collaboration; regardless of title or tenure. This session is designed as a fully self-contained experience that delivers immediate, actionable impact. | Strategic Partnership & Leadership | Building & Leading Teams | Critical Thinking & Decision Making | Leading | Relationship Management |
Ayanna Castro
Work Your Package
Founder/Chief Maven

Level Up Your Launchpad: A Foundational Guide to Gemini in Google Workspace

AssistingThis stage includes early-career APs, with a focus on foundational work such as scheduling and organizational communication.
Masterclass
SupportingFor all, but geared toward those in the 'Supporting' stage and going into the 'Partnering' stage of their career
Technology & Innovation
9:00 AM - 10:30 AM CDT

Are you ready to stop wondering about AI and start using it to make your workday easier? If you're an administrative professional just starting your journey with Google Workspace, you've likely heard the buzz about Gemini but maybe you aren't sure where to begin.

Join Google Certified Educator & Executive

…
Read More
SPEAKER: Debra Coleman | Masterclass | Description:*Are you ready to stop wondering about AI and start using it to make your workday easier? If you're an administrative professional just starting your journey with Google Workspace, you've likely heard the buzz about Gemini but maybe you aren't sure where to begin. Join Google Certified Educator & Executive Assistant Debra Coleman for a high-energy, live 90-minute workshop specifically designed for beginners. Debra cuts through the technical jargon to show you exactly how to partner with Gemini inside the tools you use most: Gmail, Google Docs, and Google Drive. Through real-time, step-by-step demonstrations, you'll learn how to instantly summarize long email threads, draft professional documents from scratch, and organize your Drive with ease. This session is built for those who want to build a solid foundation and gain 100% confidence in their new AI-powered workflow. Leave the "theory" behind and gain the practical skills to start leveraging Gemini inside Google Workspace for immediate wins. | Assisting | Automating Workflows | Change Agility | Organizational & Executive Support | Supporting | Technology & Innovation |
Debra Coleman
The Seat Upstairs
Administrative Specialist & Owner

🔁 Mastering Tough Talks: Dealing with Difficult People and Crucial Conversations

Communication & Operations
Masterclass
PartneringFor those in the 'Partnering' stage and going into the 'Leading' stage of their career, with more intermediate knowledge in this skill area
9:00 AM - 10:15 AM CDT

*Session repeats at 10:45 AM on Tuesday, September 15.

Ever faced a colleague, client, or executive who pushes your buttons, or found yourself in a conversation that feels like walking a tightrope? These moments are inevitable in today's workplace, and how you handle them often determines your credibility, confidence, and

…
Read More
SPEAKER: Mary Ritz | Masterclass | Description: *Session repeats at 10:45 AM on Tuesday, September 15. Ever faced a colleague, client, or executive who pushes your buttons, or found yourself in a conversation that feels like walking a tightrope? These moments are inevitable in today's workplace, and how you handle them often determines your credibility, confidence, and career trajectory. Whether you are at the beginning of your career or a seasoned Administrative Professional to the next level up or management, this interactive session equips you with practical strategies to navigate challenging personalities, communicate assertively, and handle high-stakes conversations with clarity and composure. You will learn how to protect your professionalism, maintain influence, and turn difficult conversations into opportunities for collaboration, respect, and trust. Drawing on her global leadership and workplace experience, Dr. Mary Ritz brings real-world insight and practical tools that Administrative Professionals can immediately apply in conversations with peers, leaders, and executives, especially when the stakes are high and the pressure is real. | Change Management | Communication & Operations | Emotional Intelligence | Partnering | Relationship Management |
Mary Ritz
Almenta International
President and Founder
Tue Sep 15
10:45 AM - 12:15 PM
CDT

Risk Signals: How Executive Admins Spot and Mitigate Risk Before It Escalates

Lab
PartneringFor those in the 'Partnering' stage and going into the 'Leading' stage of their career, with more intermediate knowledge in this skill area
10:45 AM - 12:15 PM CDT

*REPEAT SESSION

Executive Admins sit close to the day-to-day reality of the organization. They see shifting priorities, emerging tensions, and early warning signs long before risks become visible to leadership.

In this hands-on lab, participants will work through a realistic executive-office case study involving competing priorities, operational pressure, and emerging

…
Read More
SPEAKER: Meg Steinschauer | Lab | Description: *REPEAT SESSION Executive Admins sit close to the day-to-day reality of the organization. They see shifting priorities, emerging tensions, and early warning signs long before risks become visible to leadership.  In this hands-on lab, participants will work through a realistic executive-office case study involving competing priorities, operational pressure, and emerging risk signals. Working in small groups, attendees will identify risks, assess likelihood and impact, and develop practical mitigation strategies. Rather than approaching risk as abstract theory, this session builds on the awareness Executive Admins already have and provides a clear structure for surfacing concerns, supporting leaders, and strengthening decision-making. Participants will leave with practical tools they can immediately apply in their roles. | Critical Thinking & Decision Making | Executive Operations | Relationship Management | Partnering |
Meg Steinschauer
Connected Assistants Limited
Founder & Managing Director

Write It Once: Communication That Gets Results

Masterclass
SupportingFor all, but geared toward those in the 'Supporting' stage and going into the 'Partnering' stage of their career
10:45 AM - 12:15 PM CDT

*REPEAT SESSION

If you find yourself over-explaining, rewriting, or chasing responses, this session will give you simple ways to structure your communication so decisions happen faster and with less back-and-forth.

This session is designed for administrative professionals who support busy leaders and write regularly, whether that's emails, updates, summaries, or

…
Read More
SPEAKER: Jodie Mears | Masterclass | Description: *REPEAT SESSION Most meetings don't go wrong in the room. The real issues usually start before the meeting begins or in what gets missed after they end. This roundtable explores the systems assistants use to make meetings clearer, more purposeful, and easier for leaders to act on. Through peer-led conversation, we'll discuss what's working right now around agendas, pre-reads, action ownership, recurring meetings, and follow-up habits that keep work moving. For assistants looking to progress into an Executive Assistant role, this is also a chance to explore how owning actions, driving follow-through, and protecting outcomes in meetings helps position you at the next level. | Meeting & Time Management | Communication & Operations | Critical Thinking & Decision Making | Organizational & Executive Support | Partnering | Supporting |
Jodie Mears
Bentley Systems
Executive Assistant

Advanced Excel Mastery for Administrative Professionals: Automate, Analyze, and Elevate Your Work

Masterclass
PartneringFor those in the 'Partnering' stage and going into the 'Leading' stage of their career, with more intermediate knowledge in this skill area
Technology & Innovation
10:45 AM - 12:15 PM CDT

*REPEAT SESSION

This intermediate/advanced Excel session is designed for participants who already have a solid working knowledge of Excel and want to elevate their skills - this course is NOT for beginning users. We'll explore tools and techniques that streamline workflows, improve accuracy, and prepare admins to handle larger, more

…
Read More
SPEAKER: Chris Menard | Masterclass | Description: *REPEAT SESSION This intermediate/advanced Excel session is designed for participants who already have a solid working knowledge of Excel and want to elevate their skills - this course is NOT for beginning users. We'll explore tools and techniques that streamline workflows, improve accuracy, and prepare admins to handle larger, more complex datasets with confidence. Participants will work with structured tables, multi-level sorting, advanced filtering, conditional formatting, nested formulas, and features like Flash Fill and custom lists. Building on those foundations, attendees will master PivotTables and PivotCharts, advanced functions including XLOOKUP, IFS, INDEX and MATCH, and dynamic array formulas such as FILTER, SORT, and UNIQUE. The session also covers Power Query for data cleanup, workbook security, and advanced chart customization to create polished, executive-ready reports. | Automating Workflows | Data Analysis & Visualization | Document Design | Partnering | Technology & Innovation |
Chris Menard
Chris Menard Training
Microsoft MVP

Amplify Your Impact: Using AI Foundations to Work Smarter, Not Harder

AssistingThis stage includes early-career APs, with a focus on foundational work such as scheduling and organizational communication.
Lab
SupportingFor all, but geared toward those in the 'Supporting' stage and going into the 'Partnering' stage of their career
Technology & Innovation
10:45 AM - 12:15 PM CDT

*REPEAT SESSION

AI is here to amplify what you already do well. The question is: how do you use it intentionally, strategically, and without losing the human judgment that makes your work valuable?

This interactive lab positions AI as a practical support tool for administrative professionals. You'll apply AI to

…
Read More
SPEAKER: Vinzanna Leysath | Lab | Description: *REPEAT SESSION AI is here to amplify what you already do well. The question is: how do you use it intentionally, strategically, and without losing the human judgment that makes your work valuable? This interactive lab positions AI as a practical support tool for administrative professionals. You'll apply AI to real administrative workflows to streamline tasks, improve clarity, and reduce manual effort while preserving the strategic value of your role. The session emphasizes intentional use, helping you confidently determine where AI adds value and where your expertise matters most. What You'll Do In This Lab: Through practical application exercises, you'll identify administrative tasks that can be supported by AI and practice applying AI tools to streamline communication and planning workflows. You'll work on improving clarity and efficiency without sacrificing professionalism, develop discernment around when to automate and when not to, and strengthen your confidence in using AI as a strategic tool rather than a replacement for judgment. | AI Prompting | Assisting | Data Analysis & Visualization | Document Design | Partnering | Technology & Innovation |
Vinzanna Leysath
Training on Wheels
President and Lead Trainer

From Logistics to Liability: Advanced Contract & Financial Risk Management

Communication & Operations
Lab
LeadingFor those already in the 'Leading' stage of their career and with more advanced knowledge in this skill area
PartneringFor those in the 'Partnering' stage and going into the 'Leading' stage of their career, with more intermediate knowledge in this skill area
10:45 AM - 12:15 PM CDT

You've coordinated events. You understand logistics. Now it's time to master the financial and legal back-end that protects your company from six-figure exposure This advanced lab is designed for admins who are considered Lead Event Strategists with direct purchasing power or influence over high-stakes event budgets. You'll move beyond the

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SPEAKER: Darcy Bennet | Lab | Description: You've coordinated events. You understand logistics. Now it's time to master the financial and legal back-end that protects your company from six-figure exposure This advanced lab is designed for admins who are considered Lead Event Strategists with direct purchasing power or influence over high-stakes event budgets. You'll move beyond the "sticker price" to understand the true cost of an event - and more importantly, how to identify and mitigate financial  exposure buried in contracts.  What You'll Do in This Lab: Through intensive contract analysis, live negotiation roleplays, and strategic sourcing challenges, you'll practice redlining high-risk clauses, building defensible business cases under executive scrutiny, and securing non-monetary value when cash is off the table. You'll leave with frameworks and language you can immediately apply to your next contract or budget negotiation. | Communication & Operations | Critical Thinking & Decision Making | Partnering | Leading | Project Management | Relationship Management |
Darcy Bennet
DB Executive Services
Founder

Invisible to Invaluable: Owning Your Brand as the Go-To Professional

Career Growth & Personal Branding
Masterclass
PartneringFor those in the 'Partnering' stage and going into the 'Leading' stage of their career, with more intermediate knowledge in this skill area
10:45 AM - 12:00 PM CDT

*REPEAT SESSION

This session is designed for administrative professionals who are ready to be seen, heard, and valued for the strategic partners they truly are. Participants will explore how their brand shows up every day - through communication, presence, reliability, and trust - even when they’re not in the room.

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SPEAKER: Peggy Vasquez | Masterclass | Description:*REPEAT SESSION This session is designed for administrative professionals who are ready to be seen, heard, and valued for the strategic partners they truly are. Participants will explore how their brand shows up every day - through communication, presence, reliability, and trust - even when they’re not in the room. Through practical tools and real-world examples, attendees will learn how leadership presence, clear communication, and intentional behavior turn everyday work into influence and opportunity. This session helps participants confidently articulate their value and step into their role as the go-to professional their organization relies on. | Career Growth & Personal Branding | Human Centered Systems Thinking | Networking & Relationship Building | Personal Branding & Reputation Management | Partnering |
Peggy Vasquez
Peggyvasquez.net
International Speaker, Career Coach & Best-Selling Author

Administrative Team Building: Building a Culture of Collaboration

LeadingFor those already in the 'Leading' stage of their career and with more advanced knowledge in this skill area
Masterclass
Strategic Partnership & Leadership
10:45 AM - 12:00 PM CDT

*REPEAT SESSION

High-performing teams don’t happen by accident. They are intentionally built. In this interactive masterclass, Ayanna Castro equips administrative professionals with practical frameworks to strengthen psychological safety, clarify roles, and improve cross-team communication. Participants will explore real-world scenarios, apply structured decision-making tools, and walk away with strategies to build

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SPEAKER: Ayanna Castro | Masterclass | Description:*REPEAT SESSION High-performing teams don’t happen by accident. They are intentionally built. In this interactive masterclass, Ayanna Castro equips administrative professionals with practical frameworks to strengthen psychological safety, clarify roles, and improve cross-team communication. Participants will explore real-world scenarios, apply structured decision-making tools, and walk away with strategies to build trust, accountability, and collaboration; regardless of title or tenure. This session is designed as a fully self-contained experience that delivers immediate, actionable impact. | Strategic Partnership & Leadership | Building & Leading Teams | Critical Thinking & Decision Making | Leading | Relationship Management |
Ayanna Castro
Work Your Package
Founder/Chief Maven

Beyond the Launchpad: Advanced Gemini Strategies inside Google Workspace

Masterclass
Technology & Innovation
10:45 AM - 12:15 PM CDT

Ready to take your administrative expertise into deep space? You’ve mastered the basics, it's time to unlock the high-level automation potential of Google Workspace.

Join Google Certified Educator & Executive Assistant Debra Coleman for a fast-paced, live 90-minute masterclass designed for the tech-savvy admin professional. We're moving beyond simple

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SPEAKER: Debra Coleman | Masterclass | Description: Ready to take your administrative expertise into deep space? You’ve mastered the basics, it's time to unlock the high-level automation potential of Google Workspace. Join Google Certified Educator & Executive Assistant Debra Coleman for a fast-paced, live 90-minute masterclass designed for the tech-savvy admin professional. We're moving beyond simple prompts and into sophisticated "Architect-level" workflows. You'll see live demonstrations on mastering Google Calendar booking links and creating sub-calendars, using Google Docs Building Blocks and Smart Chips to automate document creation, and leveraging Drive Approvals and file management to streamline your office workflows. Plus, we'll explore the "Frontier" of AI with a look at Custom Gems - your own personalized AI assistants built to handle your unique administrative tasks with ease. If you're ready to transition from using tools to mastering systems, this is your mission. | Building AI Systems | Automating Workflows | Technology & Innovation |
Debra Coleman
The Seat Upstairs
Administrative Specialist & Owner

Mastering Tough Talks: Dealing with Difficult People and Crucial Conversations

Communication & Operations
Masterclass
PartneringFor those in the 'Partnering' stage and going into the 'Leading' stage of their career, with more intermediate knowledge in this skill area
10:45 AM - 12:00 PM CDT

*REPEAT SESSION

Ever faced a colleague, client, or executive who pushes your buttons, or found yourself in a conversation that feels like walking a tightrope? These moments are inevitable in today's workplace, and how you handle them often determines your credibility, confidence, and career trajectory.

Whether you are at the

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SPEAKER: Mary Ritz | Masterclass | Description: *REPEAT SESSION Ever faced a colleague, client, or executive who pushes your buttons, or found yourself in a conversation that feels like walking a tightrope? These moments are inevitable in today's workplace, and how you handle them often determines your credibility, confidence, and career trajectory. Whether you are at the beginning of your career or a seasoned Administrative Professional to the next level up or management, this interactive session equips you with practical strategies to navigate challenging personalities, communicate assertively, and handle high-stakes conversations with clarity and composure. You will learn how to protect your professionalism, maintain influence, and turn difficult conversations into opportunities for collaboration, respect, and trust. Drawing on her global leadership and workplace experience, Dr. Mary Ritz brings real-world insight and practical tools that Administrative Professionals can immediately apply in conversations with peers, leaders, and executives, especially when the stakes are high and the pressure is real. | Change Management | Communication & Operations | Emotional Intelligence | Partnering | Relationship Management |
Mary Ritz
Almenta International
President and Founder
Tue Sep 15
11:30 AM - 1:30 PM
CDT

Lunch

Meals / Breaks / Extras
11:30 AM - 1:30 PM CDT
Tue Sep 15
1:30 PM - 3:00 PM
CDT

Meetings That Move Work Forward

Communication & Operations
PartneringFor those in the 'Partnering' stage and going into the 'Leading' stage of their career, with more intermediate knowledge in this skill area
Roundtable
SupportingFor all, but geared toward those in the 'Supporting' stage and going into the 'Partnering' stage of their career
1:30 PM - 2:45 PM CDT

*REPEAT SESSION

Most meetings don't go wrong in the room. The real issues usually start before the meeting begins or in what gets missed after they end.

This roundtable explores the systems assistants use to make meetings clearer, more purposeful, and easier for leaders to act on. Through peer-led conversation,

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SPEAKER: Jodie Mears | Roundtable | Description: *REPEAT SESSION Most meetings don't go wrong in the room. The real issues usually start before the meeting begins or in what gets missed after they end. This roundtable explores the systems assistants use to make meetings clearer, more purposeful, and easier for leaders to act on. Through peer-led conversation, we'll discuss what's working right now around agendas, pre-reads, action ownership, recurring meetings, and follow-up habits that keep work moving. For assistants looking to progress into an Executive Assistant role, this is also a chance to explore how owning actions, driving follow-through, and protecting outcomes in meetings helps position you at the next level. | Meeting & Time Management | Communication & Operations | Critical Thinking & Decision Making | Organizational & Executive Support | Partnering | Supporting |
Jodie Mears
Bentley Systems
Executive Assistant

The Meeting Machine: Build a Meeting Culture That Runs Itself

Communication & Operations
Masterclass
SupportingFor all, but geared toward those in the 'Supporting' stage and going into the 'Partnering' stage of their career
1:30 PM - 3:00 PM CDT

*REPEAT SESSION

Meetings don't become chaotic on their own. They reflect the system behind them.

When there are no clear standards for how meetings are structured, how decisions are made, or how work moves forward, teams default to reacting in real time. That's when calendar churn happens, volume increases, conversations

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SPEAKER: Melissa Peoples | Masterclass | Description: *Session repeats at 1:30 PM on Tuesday, September 15. Meetings don't become chaotic on their own. They reflect the system behind them. When there are no clear standards for how meetings are structured, how decisions are made, or how work moves forward, teams default to reacting in real time. That's when calendar churn happens, volume increases, conversations repeat, and follow-through becomes non-existent. In this session we will break down how to bring structure to meeting environments where inputs are intentional, decisions are clear, and outcomes do not rely on constant intervention. You will explore how consistency, expectations, and simple standards create a system that reduces noise and drives execution. | Communications & Operations | Meeting & Time Management | Change Agility | Organizational & Executive Support | Supporting |
Melissa Peoples
EA Revolution
CEO & Founder

M365 Copilot Essentials: Transforming Everyday Tasks in Excel, Word, PowerPoint, Teams, Outlook & OneDrive

AssistingThis stage includes early-career APs, with a focus on foundational work such as scheduling and organizational communication.
Masterclass
Technology & Innovation
1:30 PM - 3:00 PM CDT

*REPEAT SESSION

This session introduces Microsoft 365 Copilot (Licensed Version) and how it seamlessly integrates with the core apps your organization already uses every day. We'll explore how Copilot brings secure, enterprise-grade AI directly into Word, Excel, PowerPoint, Outlook, and Teams - helping you work faster, think more strategically, and

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SPEAKER: Chris Menard | Masterclass | Description: *REPEAT Session This session introduces Microsoft 365 Copilot (Licensed Version) and how it seamlessly integrates with the core apps your organization already uses every day. We'll explore how Copilot brings secure, enterprise-grade AI directly into Word, Excel, PowerPoint, Outlook, and Teams - helping you work faster, think more strategically, and reduce time spent on routine tasks. You'll see practical examples of Copilot in action: drafting and refining documents in Word, analyzing and summarizing data in Excel, creating presentations in PowerPoint, managing email and calendars more efficiently in Outlook, and capturing insights and action items from conversations in Teams. By the end, you'll understand what Copilot can do and how to apply it immediately to improve productivity, collaboration, and work quality across Microsoft 365. | Assisting | AI Prompting | Automating Workflows | Document Design | Technology & Innovation |
Chris Menard
Chris Menard Training
Microsoft MVP

Breaking Into Executive Support: Your Roadmap to EA Success

AssistingThis stage includes early-career APs, with a focus on foundational work such as scheduling and organizational communication.
Career Growth & Personal Branding
Roundtable
SupportingFor all, but geared toward those in the 'Supporting' stage and going into the 'Partnering' stage of their career
1:30 PM - 2:45 PM CDT

*REPEAT SESSION

New to the EA profession or considering the transition? This roundtable offers a supportive space to discuss the realities of building a career in executive support. Facilitated by experienced EA Lindsay Robinson, you'll explore what it takes to move through different support levels, develop essential skills employers seek,

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SPEAKER: Lindsay Robinson | Roundtable | Description:*REPEAT SESSION New to the EA profession or considering the transition? This roundtable offers a supportive space to discuss the realities of building a career in executive support. Facilitated by experienced EA Lindsay Robinson, you'll explore what it takes to move through different support levels, develop essential skills employers seek, and navigate the unique challenges of establishing yourself in this field. Share questions, gain insights from peers at various career stages, and leave with actionable steps for your EA journey. | Assisting | Career Growth & Personal Brainding | Career Planning | Goal Setting | Strategic Visibility & Influence | Supporting |
Lindsay Robinson
Executive Assistant

Leveraging Generational Strengths at Work

PartneringFor those in the 'Partnering' stage and going into the 'Leading' stage of their career, with more intermediate knowledge in this skill area
Roundtable
Strategic Partnership & Leadership
1:30 PM - 2:45 PM CDT

*REPEAT SESSION

This interactive roundtable empowers administrative professionals to foster collaboration and understanding across generational divides. Through candid, peer-led conversation, participants will explore practical strategies to bridge communication gaps, navigate differences in work styles, and challenge stereotypes that hinder team cohesion. By addressing unconscious biases and building mutual respect, you'll

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SPEAKER: Cherron Castillo | Roundtable | Description: *REPEAT SESSION This interactive roundtable empowers administrative professionals to foster collaboration and understanding across generational divides. Through candid, peer-led conversation, participants will explore practical strategies to bridge communication gaps, navigate differences in work styles, and challenge stereotypes that hinder team cohesion. By addressing unconscious biases and building mutual respect, you'll leave equipped to create a positive, high-performing team culture that leverages the strengths of every generation. Who Should Attend: This conversation is ideal for those who are curious about generational dynamics, willing to challenge assumptions, and ready to both ask thoughtful questions and share real workplace experiences. If you’ve ever navigated differences in communication styles, work expectations, or feedback preferences and want practical insight from peers facing similar challenges, come prepared to engage, contribute, and learn in a candid, solution-focused dialogue about building stronger, multigenerational teams. | Strategic Partnership & Leadership | Building & Leading Teams | Emotional Intelligence | Partnering | Relationship Management |
Cherron Castillo
Fruitful Training Group
Founder & Chief Seed Sower

How to Get C-Suite Mentorships

LeadingFor those already in the 'Leading' stage of their career and with more advanced knowledge in this skill area
Masterclass
PartneringFor those in the 'Partnering' stage and going into the 'Leading' stage of their career, with more intermediate knowledge in this skill area
Strategic Partnership & Leadership
1:30 PM - 3:00 PM CDT

*REPEAT SESSION

This masterclass shows administrative professionals exactly how to identify the right leaders, create natural connection points, and position yourself as someone executives want to invest in, without feeling awkward or transactional. Leave with a 30-day action plan, plug-and-play outreach scripts, and a clear roadmap to build authentic relationships

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SPEAKER: Layna Castle | Masterclass | Description: *REPEAT SESSION This masterclass shows administrative professionals exactly how to identify the right leaders, create natural connection points, and position yourself as someone executives want to invest in, without feeling awkward or transactional. Leave with a 30-day action plan, plug-and-play outreach scripts, and a clear roadmap to build authentic relationships with C-Suite executives who can advocate for your career growth. You'll explore the critical difference between mentorship (guidance) and sponsorship (active advocacy), clarify your own career goals, and design a strategic plan to connect with high-impact leaders in your organization or industry. By the end of this session, you'll have a repeatable framework for building executive relationships that open doors. | Strategic Partnership & Leadership | Career Growth & Personal Branding | Leading | Networking & Relationship Building | Partnering | Strategic Visibility & Influence |
Layna Castle
Professional Speakers Concierge Service
Founder

Architecting Your Day: Time Mastery and Priority Alignment for Support Professionals

AssistingThis stage includes early-career APs, with a focus on foundational work such as scheduling and organizational communication.
Career Growth & Personal Branding
Masterclass
1:30 PM - 2:45 PM CDT

*REPEAT SESSION

Executive and administrative professionals often carry the priorities, emotions, and urgencies of an entire organization. It is easy to slip into a day driven by reaction rather than intention. Architecting Your Day provides a simple, science-backed framework that helps you regain clarity, protect your energy, and operate at

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SPEAKER: Heather Denniston | Masterclass | Description: *REPEAT SESSION Executive and administrative professionals often carry the priorities, emotions, and urgencies of an entire organization. It is easy to slip into a day driven by reaction rather than intention. Architecting Your Day provides a simple, science-backed framework that helps you regain clarity, protect your energy, and operate at a higher level of focus and influence. Through four essential components -Ignition Switch, Day by Design, Break Science, and Recovery - you'll learn how to build a workday that supports both high performance and personal well-being. | Assisting | Goal Setting | Wellness & Resillience |
Dr. Heather Denniston DC CCWP
WELLFITandFED
Professional Speaker

Confident and Assertive: The Toolkit for Standing Strong

Communication & Operations
Masterclass
SupportingFor all, but geared toward those in the 'Supporting' stage and going into the 'Partnering' stage of their career
1:30 PM - 2:45 PM CDT

*REPEAT SESSION

Confidence is not just a nice-to-have, it's a career accelerator, especially for Administrative Professionals who are stepping into more strategic, executive-level roles. At times, APs downplay their voice, even when they hold critical insight, context, and influence that leaders rely on.

This empowering session is designed for APs

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SPEAKER: Mary Ritz | Masterclass | Description: *Session repeats at 1:30 PM on Tuesday, September 15. Confidence is not just a nice-to-have, it's a career accelerator, especially for Administrative Professionals who are stepping into more strategic, executive-level roles. At times, APs downplay their voice, even when they hold critical insight, context, and influence that leaders rely on. This empowering session is designed for APs who are supporting, or want to support, at a higher level, are transitioning into AE roles, or are intentionally positioning themselves as strategic partners. You will gain practical tools to speak up with authority, set boundaries without fear, and engage leaders with confidence and credibility. This is about moving beyond "supporting tasks" to confidently contributing to decisions, conversations, and outcomes that matter. You will walk away ready to handle complex conversations, advocate for yourself and your role, and project the kind of executive-level presence that earns respect, trust, and expanded responsibility. | Communication & Operation | Executive Presence & Presentation | Relationship Management | Strategic Visibility & Influence | Supporting |
Mary Ritz
Almenta International
President and Founder
Tue Sep 15
2:45 PM - 3:30 PM
CDT

Coffee Break

Meals / Breaks / Extras
2:45 PM - 3:30 PM CDT
Tue Sep 15
3:30 PM - 3:55 PM
CDT

ASAP Awards

All Career Stages
General Session
3:30 PM - 3:55 PM CDT
Leah Warwick
Diversified
Senior Content Manager
Tue Sep 15
3:55 PM - 4:00 PM
CDT

Remarks by Title Sponsor - Edible

All Career Stages
General Session
3:55 PM - 4:00 PM CDT
Matthew Walls
Edible Brands
President & Chief Stores Officer
Tue Sep 15
4:00 PM - 5:00 PM
CDT

Hot Takes: State of the Profession

All Career Stages
General Session
4:00 PM - 5:00 PM CDT

Join us for a panel on the state of the profession with the latest data from the American Society of Administrative Professionals (ASAP).

Featuring experts and advocates for the administrative profession and administrative leaders.

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SPEAKERS: Leah Warwick, Angie Dodge, Lindsay Robinson | General Session | Description: Join us for a panel on the state of the profession with the latest data from the American Society of Administrative Professionals (ASAP). Featuring experts and advocates for the administrative profession and administrative leaders.
Leah Warwick
Diversified
Senior Content Manager
Lindsay Robinson
Executive Assistant
Angie Dodge
Moxie Virtual Solutions
CEO / Founder
Tue Sep 15
7:00 PM - 9:00 PM
CDT

Grand Ole APC Social

Networking
7:00 PM - 9:00 PM CDT

Join us for some true Southern hospitality at the Gaylord. Let's celebrate the best of Nashville — from lively local entertainment to classic Southern desserts and signature drinks. It's the perfect opportunity to connect with colleagues, unwind, and soak in the charm of Music City.  

Y'all don't want to

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Join us for some true Southern hospitality at the Gaylord. Let's celebrate the best of Nashville — from lively local entertainment to classic Southern desserts and signature drinks. It's the perfect opportunity to connect with colleagues, unwind, and soak in the charm of Music City.   Y'all don't want to miss it! 
Wed Sep 16
7:30 AM - 9:15 AM
CDT

Breakfast

Meals / Breaks / Extras
7:30 AM - 9:15 AM CDT
Wed Sep 16
8:00 AM - 12:00 PM
CDT

Attendee Services

Attendee Services
8:00 AM - 12:00 PM CDT

Our Attendee Services team is here to assist with registration and conference-related questions.

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Our Attendee Services team is here to assist with registration and conference-related questions. 
Wed Sep 16
8:30 AM - 11:30 AM
CDT

🔁 The Strategic 1:1

LeadingFor those already in the 'Leading' stage of their career and with more advanced knowledge in this skill area
Masterclass
8:30 AM - 9:45 AM CDT

*Session repeats at 10:15 AM on Wednesday, September 16.

If your Executive-EA 1:1 is a status update, you're wasting one of the most powerful levers in executive operations.

The 1:1 is not a check-in. It's an operating cadence - a control point where priorities get sharpened, decisions surface

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SPEAKER: Melissa Peoples | Masterclass | Description: *Session repeats at 10:15 AM on Wednesday, September 16. If your Executive-EA 1:1 is a status update, you're wasting one of the most powerful levers in executive operations. The 1:1 is not a check-in. It's an operating cadence - a control point where priorities get sharpened, decisions surface early, risks are caught before they explode, and execution stays aligned. In this session, we'll break down how high-performing Executive Assistants design and govern the 1:1 as a strategic operating rhythm. You'll learn how to move beyond updates and into real partnership: framing decisions, pressure-testing priorities, and preparing your executive for what's coming before it shows up as chaos. This is about elevating your 1:1 to focus on driving business outcomes. It's about using the 1:1 to govern how the work moves forward. | Executive Operations | Leading | Relationship Management | Strategic Planning |
Melissa Peoples
EA Revolution
CEO & Founder

🔁 Turning Information into Insight: Data Visualization for Executive Decision-Making

LeadingFor those already in the 'Leading' stage of their career and with more advanced knowledge in this skill area
Masterclass
Technology & Innovation
8:30 AM - 9:45 AM CDT

*Session repeats at 10:15 AM on Wednesday, September 16.

Administrative professionals are often at the centre of information flow, gathering updates, preparing reports, and supporting leadership decisions. The opportunity is not access to data, but how that data is structured and communicated.

In this masterclass, participants will explore how to

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SPEAKER: Meg Steinschauer | Masterclass | Description: *Session repeats at 10:15 AM on Wednesday, September 16. Administrative professionals are often at the centre of information flow, gathering updates, preparing reports, and supporting leadership decisions. The opportunity is not access to data, but how that data is structured and communicated. In this masterclass, participants will explore how to transform raw information into clear, decision-ready insight. Through practical examples and real-world scenarios, attendees will examine how to structure, simplify, and present information so leaders can quickly understand what matters. The session focuses on building confidence in how data is interpreted and communicated, helping admins strengthen their influence in executive conversations. | Data Analysis & Visualization | Document Design | Leading | Strategic Visibility & Influence | Technology & Innovation |
Meg Steinschauer
Connected Assistants Limited
Founder & Managing Director

🔁 Setting Boundaries Without Losing Your Edge: Sustainable Success in High-Demand Roles

Career Growth & Personal Branding
LeadingFor those already in the 'Leading' stage of their career and with more advanced knowledge in this skill area
PartneringFor those in the 'Partnering' stage and going into the 'Leading' stage of their career, with more intermediate knowledge in this skill area
Roundtable
8:30 AM - 9:45 AM CDT

*Session repeats at 10:15 AM on Wednesday, September 16.

How do you protect your time and energy while remaining the go-to person your executive relies on? This roundtable tackles one of the most challenging aspects of administrative work - establishing healthy boundaries in roles where being indispensable is the expectation.

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SPEAKER: Lindsay Robinson | Roundtable | Description: *Session repeats at 10:15 AM on Wednesday, September 16. How do you protect your time and energy while remaining the go-to person your executive relies on? This roundtable tackles one of the most challenging aspects of administrative work - establishing healthy boundaries in roles where being indispensable is the expectation. Join experienced EA Lindsay Robinson and fellow professionals for a candid conversation about preventing burnout, maintaining your value while saying no, and creating sustainable work practices that support both your career and well-being. | Career Growth & Personal Branding | Career Planning | Leading | Partnering | Relationship Management | Wellness & Resilience |
Lindsay Robinson
Executive Assistant

🔁 ROI Fluency: Mastering the Language and Liability of Events

Communication & Operations
Masterclass
SupportingFor all, but geared toward those in the 'Supporting' stage and going into the 'Partnering' stage of their career
8:30 AM - 9:45 AM CDT

*Session repeats at 10:15 AM on Wednesday, September 16.

Ever felt lost in translation when a hotel contract mentions "cumulative attrition" or a vendor casually references "slippage"? You're not alone and this masterclass is your decoder ring.

Whether you're negotiating with venues, reviewing proposals, or briefing executives on event logistics,

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SPEAKER: Darcy Bennet | Masterclass | Description: *Session repeats at 10:15 AM on Wednesday, September 16. Ever felt lost in translation when a hotel contract mentions "cumulative attrition" or a vendor casually references "slippage"? You're not alone and this masterclass is your decoder ring. Whether you're negotiating with venues, reviewing proposals, or briefing executives on event logistics, the language of the events industry can feel like a barrier designed to keep you on the outside. This hands-on session changes that. You'll learn to speak the language of procurement experts, translate "hotel-speak" into plain-English business risks, and identify the hidden liabilities buried in vendor communications, all before they become costly problems. | Communication & Operations | Critical Thinking & Decision Making | Project Management | Relationship Management | Supporting |
Darcy Bennet
DB Executive Services
Founder

🔁 Resume Ready: Putting Your APC Experience on Paper

AssistingThis stage includes early-career APs, with a focus on foundational work such as scheduling and organizational communication.
Career Growth & Personal Branding
Masterclass
8:30 AM - 9:45 AM CDT

*Session repeats at 10:15 AM on Wednesday, September 16. 

You did the work. You showed up, learned, and grew. Now it's time to make sure your resume, performance review, and professional brand reflect it.

Career Activator Madelyn Mackie will show you how to capture the momentum from APC and

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SPEAKER: Madelyn Mackie | Masterclass | Description: *Session repeats at 10:15 AM on Wednesday, September 16.  You did the work. You showed up, learned, and grew. Now it's time to make sure your resume, performance review, and professional brand reflect it. Career Activator Madelyn Mackie will show you how to capture the momentum from APC and translate it into compelling, career-advancing language that gets noticed. You'll leave knowing exactly how to articulate the sessions you attended, the skills you built, and the confidence you gained - on your resume, in your performance review, and in the professional conversations that shape your future. Whether you're positioning yourself for a promotion, preparing for your next performance review, or refreshing your resume for a new opportunity, you'll leave with the words and the framework to tell your story powerfully. | Assisting | Career Growth & Personal Branding | Personal Branding & Reputation Management | Resume & Interview Skills | Strategic Visibility & Influence |
Madelyn Mackie
Madelyn Mackie & Associates, LLC
CEO & Chief Career Activator

🔁 Leadership & Influence Without a Title: How Admins Drive Organizational Success

Masterclass
PartneringFor those in the 'Partnering' stage and going into the 'Leading' stage of their career, with more intermediate knowledge in this skill area
Strategic Partnership & Leadership
8:30 AM - 9:45 AM CDT

*Session repeats at 10:15 AM on Wednesday, September 16.

You don't need a title to lead. You need strategy, presence, and the ability to influence outcomes without formal authority.

This session equips you with practical tools to expand your impact beyond your job description. You'll learn how to craft persuasive

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SPEAKER: Cherron Castillo | Masterclass | Description: *Session repeats at 10:15 AM on Wednesday, September 16. You don't need a title to lead. You need strategy, presence, and the ability to influence outcomes without formal authority. This session equips you with practical tools to expand your impact beyond your job description. You'll learn how to craft persuasive messages, communicate with assertive confidence, and leverage emotional intelligence to achieve results as an informal leader—driving collaboration and decisions across teams even without a formal leadership role. | Strategic Partnership & Leadership | Executive Presence & Presentation | Partnering | Relationship Management | Strategic Visibility & Influence |
Cherron Castillo
Fruitful Training Group
Founder & Chief Seed Sower

🔁 From Learning to Impact: Turn Your APC Experience into ROI, Confidence & Action

Career Growth & Personal Branding
Lab
SupportingFor all, but geared toward those in the 'Supporting' stage and going into the 'Partnering' stage of their career
8:30 AM - 9:45 AM CDT

*Session repeats at 10:15 AM on Wednesday, September 16.

Over the course of APC, you’ll attend multiple sessions, hear new ideas, and gather valuable insights. But without a clear plan, even the best learning can stay stuck in your notebook or head.

This highly interactive closing session helps administrative professionals

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SPEAKER: Peggy Vasquez | Lab | Description: *Session repeats at 10:15 AM on Wednesday, September 16. You don't need a title to lead. You need strategy, presence, and the ability to influence outcomes without formal authority. This session equips you with practical tools to expand your impact beyond your job description. You'll learn how to craft persuasive messages, communicate with assertive confidence, and leverage emotional intelligence to achieve results as an informal leader—driving collaboration and decisions across teams even without a formal leadership role. | Career Growth & Personal Branding | Goal Setting | Personal Branding & Reputation Management | Strategic Visibility & Influence | Supporting |
Peggy Vasquez
Peggyvasquez.net
International Speaker, Career Coach & Best-Selling Author

PACE Certification - Office Hours

CertificationPre-registration is required.
PACE
8:30 AM - 11:30 AM CDT

*Pre-registration is required.

Maximize your APC training experience with our PACE Prep Course: an in-person, full-day exam preparation class. 

Review the four PACE modules with a live instructor and ask questions along the way. Then, either take the online exam onsite at the event with your own personal

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Rachel Robinson
Workforce Instructor
Chris Menard
Chris Menard Training
Microsoft MVP

Microsoft Office Specialist: Associate Certification

CertificationPre-registration is required.
MOS
PartneringFor those in the 'Partnering' stage and going into the 'Leading' stage of their career, with more intermediate knowledge in this skill area
Technology & Innovation
8:30 AM - 11:30 AM CDT

*Pre-Registration Required.
This is a 3-day workshop.

What is MOS?
The Microsoft Office Specialist (MOS): Associate Certification bootcamp is an immersive, hands-on workshop designed for professionals who want to maximize their technical proficiency and earn a globally recognized credential: the Microsoft Office Specialist (MOS) Associate Certification. This credential requires passing

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SPEAKER: Neil Malek | DESCRIPTION: *Pre-Registration Required. This is a 3-day workshop. What is MOS? The Microsoft Office Specialist (MOS): Associate Certification bootcamp is an immersive, hands-on workshop designed for professionals who want to maximize their technical proficiency and earn a globally recognized credential: the Microsoft Office Specialist (MOS) Associate Certification. This credential requires passing three of the following exams: Excel, Word, and PowerPoint. Course instructor Neil Malek of Knack Training will host this hands-on workshop for three days of 4-hour intensive, live sessions that will help build confidence and competence. Plus, enrollees will receive a complete suite of pre- and post-event learning support to ensure success. | Certification | MOS | Automating Workflows | Data Analysis & Visualization | Document Design | Technology & Innovation | Partnering
Neil Malek
Knack Training
President
Wed Sep 16
9:00 AM - 4:00 PM
CDT

Nova Chief of Staff Certifcation

CertificationPre-registration is required.
LeadingFor those already in the 'Leading' stage of their career and with more advanced knowledge in this skill area
Nova
9:00 AM - 4:00 PM CDT

*Pre-Registration Required
This course is 3 days of diving deep into Nova’s six-module course. 

Nova Chief of Staff Certification equips aspiring leaders to function at the highest levels of a company. Through hands-on practice doing the daily functions of the Chief of Staff role, Nova’s acclaimed course builds confidence

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SPEAKER: Maggie Olson | DESCRIPTION: *Pre-Registration Required This course is 3 days of diving deep into Nova’s six-module course.  Nova Chief of Staff Certification equips aspiring leaders to function at the highest levels of a company. Through hands-on practice doing the daily functions of the Chief of Staff role, Nova’s acclaimed course builds confidence and competence for aspiring and current Chiefs of Staff, as well as those looking to have a more significant impact in their current role, through its expertly crafted curriculum by Nova Chief of Staff Founder, Maggie Olson.   In this exclusive IN-PERSON training, spend 3 days diving deep into Nova’s six-module course covering ALL-THINGS Chief of Staff, including the wide variety of CoS roles, EA to CoS Transition, Business Planning, Business Process, Events, Communications, Executive Engagements, Executive Recommendations, Executive Project Management, Gap-filling, Employee Culture, First 90 Days in the Role, and more.   Nova Chief of Staff is the Premier destination for Chief of Staff education and development. | Certification | Nova | Leading
Maggie Olson
Nova Chief of Staff
Founder & CEO
Wed Sep 16
9:45 AM - 10:15 AM
CDT

Coffee Break

Meals / Breaks / Extras
9:45 AM - 10:15 AM CDT
Wed Sep 16
10:15 AM - 11:45 AM
CDT

The Strategic 1:1

LeadingFor those already in the 'Leading' stage of their career and with more advanced knowledge in this skill area
Masterclass
Strategic Partnership & Leadership
10:15 AM - 11:30 AM CDT

*REPEAT SESSION

If your Executive-EA 1:1 is a status update, you're wasting one of the most powerful levers in executive operations.

The 1:1 is not a check-in. It's an operating cadence - a control point where priorities get sharpened, decisions surface early, risks are caught before they explode, and execution

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SPEAKER: Melissa Peoples | Masterclass | Description: *REPEAT SESSION If your Executive-EA 1:1 is a status update, you're wasting one of the most powerful levers in executive operations. The 1:1 is not a check-in. It's an operating cadence - a control point where priorities get sharpened, decisions surface early, risks are caught before they explode, and execution stays aligned. In this session, we'll break down how high-performing Executive Assistants design and govern the 1:1 as a strategic operating rhythm. You'll learn how to move beyond updates and into real partnership: framing decisions, pressure-testing priorities, and preparing your executive for what's coming before it shows up as chaos. This is about elevating your 1:1 to focus on driving business outcomes. It's about using the 1:1 to govern how the work moves forward. | Executive Operations | Leading | Relationship Management | Strategic Planning |
Melissa Peoples
EA Revolution
CEO & Founder

Turning Information into Insight: Data Visualization for Executive Decision-Making

LeadingFor those already in the 'Leading' stage of their career and with more advanced knowledge in this skill area
Masterclass
Technology & Innovation
10:15 AM - 11:30 AM CDT

*REPEAT SESSION

Administrative professionals are often at the centre of information flow, gathering updates, preparing reports, and supporting leadership decisions. The opportunity is not access to data, but how that data is structured and communicated.

In this masterclass, participants will explore how to transform raw information into clear, decision-ready insight.

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SPEAKER: Meg Steinschauer | Masterclass | Description: *REPEAT SESSION Administrative professionals are often at the centre of information flow, gathering updates, preparing reports, and supporting leadership decisions. The opportunity is not access to data, but how that data is structured and communicated. In this masterclass, participants will explore how to transform raw information into clear, decision-ready insight. Through practical examples and real-world scenarios, attendees will examine how to structure, simplify, and present information so leaders can quickly understand what matters. The session focuses on building confidence in how data is interpreted and communicated, helping admins strengthen their influence in executive conversations. | Data Analysis & Visualization | Document Design | Leading | Strategic Visibility & Influence | Technology & Innovation |
Meg Steinschauer
Connected Assistants Limited
Founder & Managing Director

Setting Boundaries Without Losing Your Edge: Sustainable Success in High-Demand Roles

LeadingFor those already in the 'Leading' stage of their career and with more advanced knowledge in this skill area
PartneringFor those in the 'Partnering' stage and going into the 'Leading' stage of their career, with more intermediate knowledge in this skill area
Roundtable
10:15 AM - 11:30 AM CDT

*REPEAT SESSION

How do you protect your time and energy while remaining the go-to person your executive relies on? This roundtable tackles one of the most challenging aspects of administrative work - establishing healthy boundaries in roles where being indispensable is the expectation. Join experienced EA Lindsay Robinson and fellow

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SPEAKER: Lindsay Robinson | Roundtable | Description: *REPEAT SESSION How do you protect your time and energy while remaining the go-to person your executive relies on? This roundtable tackles one of the most challenging aspects of administrative work - establishing healthy boundaries in roles where being indispensable is the expectation. Join experienced EA Lindsay Robinson and fellow professionals for a candid conversation about preventing burnout, maintaining your value while saying no, and creating sustainable work practices that support both your career and well-being. | Career Growth & Personal Branding | Career Planning | Leading | Partnering | Relationship Management | Wellness & Resilience |
Lindsay Robinson
Executive Assistant

ROI Fluency: Mastering the Language and Liability of Events

Communication & Operations
Masterclass
SupportingFor all, but geared toward those in the 'Supporting' stage and going into the 'Partnering' stage of their career
10:15 AM - 11:30 AM CDT

*REPEAT SESSION

Ever felt lost in translation when a hotel contract mentions "cumulative attrition" or a vendor casually references "slippage"? You're not alone and this masterclass is your decoder ring.

Whether you're negotiating with venues, reviewing proposals, or briefing executives on event logistics, the language of the events industry can

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SPEAKER: Darcy Bennet | Masterclass | Description: *REPEAT SESSION Ever felt lost in translation when a hotel contract mentions "cumulative attrition" or a vendor casually references "slippage"? You're not alone and this masterclass is your decoder ring. Whether you're negotiating with venues, reviewing proposals, or briefing executives on event logistics, the language of the events industry can feel like a barrier designed to keep you on the outside. This hands-on session changes that. You'll learn to speak the language of procurement experts, translate "hotel-speak" into plain-English business risks, and identify the hidden liabilities buried in vendor communications, all before they become costly problems. | Communication & Operations | Critical Thinking & Decision Making | Project Management | Relationship Management | Supporting |
Darcy Bennet
DB Executive Services
Founder

Resume Ready: Putting Your APC Experience on Paper

AssistingThis stage includes early-career APs, with a focus on foundational work such as scheduling and organizational communication.
Career Growth & Personal Branding
Masterclass
10:15 AM - 11:30 AM CDT

*REPEAT SESSION

You did the work. You showed up, learned, and grew. Now it's time to make sure your resume, performance review, and professional brand reflect it.

Career Activator Madelyn Mackie will show you how to capture the momentum from APC and translate it into compelling, career-advancing language that gets

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SPEAKER: Madelyn Mackie | Masterclass | Description: *REPEAT SESSION You did the work. You showed up, learned, and grew. Now it's time to make sure your resume, performance review, and professional brand reflect it. Career Activator Madelyn Mackie will show you how to capture the momentum from APC and translate it into compelling, career-advancing language that gets noticed. You'll leave knowing exactly how to articulate the sessions you attended, the skills you built, and the confidence you gained - on your resume, in your performance review, and in the professional conversations that shape your future. Whether you're positioning yourself for a promotion, preparing for your next performance review, or refreshing your resume for a new opportunity, you'll leave with the words and the framework to tell your story powerfully. | Assisting | Career Growth & Personal Branding | Personal Branding & Reputation Management | Resume & Interview Skills | Strategic Visibility & Influence |
Madelyn Mackie
Madelyn Mackie & Associates, LLC
CEO & Chief Career Activator

Leadership & Influence Without a Title: How Admins Drive Organizational Success

Masterclass
PartneringFor those in the 'Partnering' stage and going into the 'Leading' stage of their career, with more intermediate knowledge in this skill area
Strategic Partnership & Leadership
10:15 AM - 11:30 AM CDT

*REPEAT SESSION

You don't need a title to lead. You need strategy, presence, and the ability to influence outcomes without formal authority.

This session equips you with practical tools to expand your impact beyond your job description. You'll learn how to craft persuasive messages, communicate with assertive confidence, and leverage

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SPEAKER: Cherron Castillo | Masterclass | Description: *REPEAT SESSION You don't need a title to lead. You need strategy, presence, and the ability to influence outcomes without formal authority. This session equips you with practical tools to expand your impact beyond your job description. You'll learn how to craft persuasive messages, communicate with assertive confidence, and leverage emotional intelligence to achieve results as an informal leader—driving collaboration and decisions across teams even without a formal leadership role. | Strategic Partnership & Leadership | Executive Presence & Presentation | Partnering | Relationship Management | Strategic Visibility & Influence |
Cherron Castillo
Fruitful Training Group
Founder & Chief Seed Sower

From Learning to Impact: Turn Your APC Experience into ROI, Confidence & Action

Career Growth & Personal Branding
Lab
SupportingFor all, but geared toward those in the 'Supporting' stage and going into the 'Partnering' stage of their career
10:15 AM - 11:30 AM CDT

*REPEAT SESSION

Over the course of APC, you’ll attend multiple sessions, hear new ideas, and gather valuable insights. But without a clear plan, even the best learning can stay stuck in your notebook or head.

This highly interactive closing session helps administrative professionals turn everything they’ve learned into clarity, confidence,

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SPEAKER: Peggy Vasquez | Lab | Description: *REPEAT SESSION You don't need a title to lead. You need strategy, presence, and the ability to influence outcomes without formal authority. This session equips you with practical tools to expand your impact beyond your job description. You'll learn how to craft persuasive messages, communicate with assertive confidence, and leverage emotional intelligence to achieve results as an informal leader—driving collaboration and decisions across teams even without a formal leadership role. | Career Growth & Personal Branding | Goal Setting | Personal Branding & Reputation Management | Strategic Visibility & Influence | Supporting |
Peggy Vasquez
Peggyvasquez.net
International Speaker, Career Coach & Best-Selling Author

PACE Certification - Optional Exam

CertificationPre-registration is required.
PACE
10:15 AM - 11:45 AM CDT

*Pre-registration is required.

Maximize your APC training experience with our PACE Prep Course: an in-person, full-day exam preparation class. 

Review the four PACE modules with a live instructor and ask questions along the way. Then, either take the online exam onsite at the event with your own personal

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